People or Technologies: Where to Invest for the Future of Swiss Banking?



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People or Technologies: Where to Invest for the Future of Swiss Banking? 9th Annual Meeting of SFI, November 13, 2014 Bocken Estate, Bockenweg 4, 8810 Horgen. 13.25-18.00 h

9th Annual Meeting of SFI People or Technologies: Where to Invest for the Future of Swiss Banking? The overall theme will be people and new technologies which are clearly the driving factors for the future of Swiss banking. Two parallel sessions will be offered in order to cover both topics. A panel discussion in German focusing on the positive combination of human and technological capital will round up the day. Please note that the panel discussion is open to the general public and admittance is free. People Sessions People are of the utmost importance in ensuring success. In the people sessions you will learn more about the needs and expectations of different players, hearing for example the view from a big bank and a headhunter. Thoughts on the future design of incentives will also be provided, as will answers to questions such as: Which skills are of the utmost importance to managing today s challenges? What talents are required for the future? Where do we hire the right people? What is in demand in the market? How do we cope with the current banking transformation? Tech meeting points Experts present cutting-edge technologies and explain how they work, answering questions such as: Which skills are of the utmost importance to managing today s challenges? What are the strategic reasons behind the technology in question and how should one proceed? What is the benefit (for clients, employees, etc.) with regards to the specific technology in question? What are the compliance and risks factors? What about the question of profitability? 02

Program 12:30 13.25 Arrival of participants 13:25 13:30 Welcome addresses by Prof. Claudio Loderer, Managing Director of Swiss Finance Institute People Sessions and Tech Meeting Points run in parallel, please note the specific times below. People Sessions Tech Meeting Points Chair: Prof. Rajna Gibson Brandon, SFI and University of Geneva 13:30 14:15 Using Advanced Analytics to Grow and Retain Top Talent Chair: Prof. Paolo Vanini, SFI Head of Knowledge Transfer, and ZKB Stands with presentations starting at: 13.30, 14.15, 15.25 A B C William Wolf Managing Director / Global Head of Talent Acquisition and Development, Credit Suisse D foryouand yourcustomers E F G 14:15 15:00 Critical Skills for Success in Career Development Dr. Maurice Zufferey Spencer Stuart Switzerland, Geneva A UBS AG, Andreas Kubli, Multichannel Management & Digitization UBS Topic: Multichannel Reaching Wealth Management B BSI SA, Dr. Roberto Ferretti, Head of Portfolio Solutions Topic: Integrated Wealth Advisory in Private Banking C Mobino, Jean-François Groff, CEO Topic : Mobino, a 21st-Century Alternative to Cash or Cards 15:oo 15:25 Coffee break D SIX Payment Services, Niklaus Santschi, CEO Topic: Future Payments 15:25 16:35 Incentive Design for Banks Prof. Ruediger Fahlenbrach SFI and EPFL Prof. Alexander Wagner SFI and University of Zurich E foryouandyourcustomers, Jonathan Möller, Founder Topic: Why it Makes Sense to Fully Understand Multichannel Issues? F Microsoft Switzerland, Jon Erni, Director of the Enterprise & Partner Group Topic: Why Should Banks Start to Think about the Cloud? G Leonteq Securities AG, Michael Hartweg, Deputy CEO & Founding Partner Topic: Structured Products Redefining the Investment Experience 16:45 16:55 Awards ceremony Chair: Olivier Steimer, Chairman SFI Foundation Board 03

Program Panel Participants Dr. Maurice Zufferey Managing Partner, Spencer Stuart Switzerland Norman Schuerhoff Swiss Finance Institute, Senior Chair Professor of Finance at the University of Lausanne Ulrich Voss General Manager for Central & Eastern Europe, Avaloq Group AG Holger Spielberg Head of Innovation, Credit Suisse AG Panel Discussion The panel discussion is open to the public and admittance is free. Please note that the discussion will take place in German. 17:00 18:00 Mensch oder Technik: Wo sollen wir in Zukunft investieren? Dr. Maurice Zufferey Managing Partner, Spencer Stuart Switzerland Prof. Norman Schuerhoff Swiss Finance Institute and Ecole des HEC, University of Lausanne Ulrich Voss Mitglied der Geschäftsleitung, General Manager Central & Eastern Europe, Avaloq Group AG Holger Spielberg Head of Innovation, Credit Suisse AG Moderation: Dr. Gabriela Maria Payer, Head of Education, Member of the Management Board SFI 18:00 19:00 Apéro 04

Registration & Information Practicalities Where: Bocken Estate, Bockenweg 4, 8810 Horgen When: Thursday November 13, 13.25-18.00 h Attendance fee The attendance fee is CHF 200 and includes workshop materials, welcome coffee with sandwiches, refreshments and apéro. Students and employees of universities are entitled to a 50% reduction. Panel Discussion (17.00 18.00 ): This part of the conference will take place in German and is open to the public, attendance being free of charge. Registration Registration is mandatory. Please register at www.sfi.ch/am2014 no later than November 11, 2014. Swiss Finance Institute Swiss Finance Institute (SFI) strives for excellence in research and doctoral training, knowledge transfer, and continuing education in the fields of banking and finance, as befits Switzerland s international reputation as a leading financial center. Created in 2006 as a public private partnership, SFI is a common initiative of the Swiss finance industry, leading Swiss universities, and the Swiss Confederation. The institute is organized across three centers: the SFI Léman Center at the universities of Geneva and Lausanne, and the Ecole Polytechnique Fédérale de Lausanne (EPFL); the SFI Lugano Center at the University of Lugano; and the SFI Zurich Center at the University of Zurich and ETHZ. Conference director Prof. Paolo Vanini, Swiss Finance Institute and Zürcher Kantonalbank. The SFI Knowledge Center acts as a vital catalyst between industry and academia by promoting information exchange and dialogue. It performs an active intermediary role in gathering and disseminating financial knowledge, identifying new trends in the industry, and providing access to academic expertise in banking and finance. Contact Theresia Buesser, annual-meeting@sfi.ch, phone +41 44 254 30 80, Swiss Finance Institute, Walchestrasse 9, CH-8006 Zurich. The center offers specific, targeted, and publicly-available knowledge transfer activities which include breakfast, lunch and evening seminars and one - day conferences that showcase new ideas and novel solutions. Arriving by public transportation Take the S2 or S8 train to Horgen; then bus number 131 or 132 to the Bocken bus stop. www.swissfinanceinstitute.ch Arriving by car Parking is available a public parking garage is located under the Bocken Estate building. 05

Swiss Finance Institute Prof. Paolo Vanini, Swiss Finance Institute and Zürcher Kantonalbank Prof. Rajna Gibson Brandon, SFI and University of Geneva Prof. Claudio Loderer, Swiss Finance Institute Olivier Steimer, SFI Foundation Board Prof. Paolo Vanini, Swiss Finance Institute and Zürcher Kantonalbank Paolo Vanini is Director of Knowledge Transfer at Swiss Finance Institute and Adjunct Professor of Banking at the University of Basel. He is responsible for structured products & cross assets at Zürcher Kantonalbank. Vanini s research focus is on investment, risk management, and banking topics. He has conducted extensive research into operational risk and credit risk and is the author of numerous articles published in international finance and financial economics journals. He holds a PhD in Mathematics from ETH. Olivier Steimer, Chairman SFI Foundation Board Olivier Steimer is Chairman of the Swiss Finance Institute Foundation Board and Chairman of the Board of Directors of the Banque Cantonale Vaudoise. He is Vice-President of the Bank Council of the Swiss National Bank, Vice-Chairman of the Board of Trustees of Avenir Suisse, member of the Board of Directors of ACE Ltd and of Allreal Holding AG, member of the board of ETH, and member of the Committee of the Board of Directors of economiesuisse. Steimer studied law at the University of Lausanne and went on to hold a number of senior roles with the Credit Suisse Group, including Member of the Executive Board Credit Suisse Private Banking and Financial Services, and CEO Private Banking International, before joining Banque Cantonale Vaudoise in 2002. Prof. Rajna Gibson Brandon, SFI and University of Geneva Rajna Gibson Brandon is the Swiss Finance Institute Professor of Finance at the University of Geneva, where she also directs the Geneva Finance Research Institute (GFRI). She is also Honorary Professor of Finance at the University of Lausanne and Director of Research at Swiss Finance Institute. A member of the Board of Directors of Swiss Re and of the Scientific Council of TCIP (Training Center for Investment Professionals), Gibson holds a PhD in Economics and Social Sciences and a degree in Business Administration from the University of Geneva. Prof. Claudio Loderer, Managing Director, Swiss Finance Institute Claudio Loderer is Managing Director of Swiss Finance Institute, Professor of Financial Management at the University of Bern, and Academic Director of the Rochester Bern Executive Programs. His research interests span corporate finance, corporate aging, corporate governance, compensation policies, entrepreneurship, and international finance. He received his PhD in Industrial Organization from the University of Rochester and has taught at the universities of Rochester, and Purdue Chicago, and at the Stern School of Business, New York University. 06

People Sessions Prof. Rüdiger Fahlenbrach SFI and EPFL Prof. Alexander F. Wagner SFI and University of Zurich William Wolf Credit Suisse Dr. Maurice Zufferey Spencer Stuart Switzerland Prof. Rüdiger Fahlenbrach, SFI and EPFL Rüdiger Fahlenbrach is Swiss Finance Institute Associate Professor at the École Polytechnique Fédérale de Lausanne (EPFL). Formerly on the faculty of the Ohio State University, he holds a PhD in Finance from the University of Pennsylvania (Wharton) and has research interests in corporate finance. Professor Fahlenbrach has published widely in the leading academic journals in finance. His research has been reported in the New York Times, the Wall Street Journal, The Economist, Le Temps, and NZZ. Prof. Alexander F. Wagner, SFI and University of Zurich Alexander F. Wagner is an associate professor of finance at the Swiss Finance Institute -- University of Zurich. He holds a PhD from Harvard University and degrees in Economics and Law from the Johannes Kepler University of Linz, Austria. His research interests are in corporate finance and governance, behavioral economics, and political economy. His work has been published in such journals as the American Economic Review, the Journal of Finance, and the Journal of Financial Economics. He is an independent counsel for PricewaterhouseCoopers and a member of the Board of Trustees of Swipra. William Wolf, Credit Suisse William Wolf is a Managing Director and Global Head of Talent Acquisition and Development for Credit Suisse AG. He manages campus and lateral hiring, training, leadership development, HR IT, workforce analytics, evaluation, assessment, and all promotion processes. He joined Credit Suisse from McKinsey & Company where he was a partner and leader in the Organization practice. He holds a BA from Dartmouth College and an MBA from UNC s Kenan-Flagler School where he was the Richard Jenrette Fellow. Dr. Maurice Zufferey, Spencer Stuart Switzerland J. Maurice Zufferey manages Spencer Stuart s Switzerland office. He conducts numerous CEO, board-level, and other executive searches as a core member of Spencer Stuart s global Financial Services and Board Services practices. Zufferey currently serves on Grand Casino Lucerne s board, and spent eleven years as a director with Aryzta, a leading global food services company, and four years on the board of Mövenpick Hotels & Resorts, an international hospitality group. Before joining Spencer Stuart s in 2001, Zufferey spent much of his career with UBS as an investment banker. In 1991, he served as head of the bank s investment banking division in Germany. In 1994, he served as chief of staff of the bank s group executive board. In 1998, he was appointed Chief Executive Officer of the Ecole Hôtelière de Lausanne, a top international hotel management school. Zufferey graduated with a PhD in Medieval History from the University of Zurich, a Master s in Law from the University of Lausanne, and an Advanced Management degree from the Wharton School at the University of Pennsylvania. 07

Tech Meeting Points Jon Erni Microsoft Switzerland Dr. Roberto Ferretti BSI SA Switzerland Michael Hartweg Leonteq Securities AG Jonathan Möller foryouandyourcustomer Jon Erni, Microsoft Switzerland Jon Erni is Director of the Enterprise & Partner Group of Microsoft Switzerland. Prior to joining Microsoft he was the Head of Business Clients and member of the board at Sunrise. He also spent fourteen years at Alcatel-Lucent in a range of postions, finally as interim CEO. Erni is an ETH electrical engineer with an MBA from the University of St. Gallen. Dr. Roberto Ferretti, BSI SA Switzerland Roberto Ferretti is Head of Portfolio Solutions at BSI SA Switzerland and lectures at the University of Lugano. He is responsible for the management of discretionary and advisory mandates and leads the development of IT tools and processes for advisory services in private banking. Ferretti, a member of the board of BSI Gamma Foundation, focuses his research on portfolio management and pure mathematics. He holds a Venia Legendi and a PhD in Mathematics from ETH. Jonathan Möller, foryouandyourcustomers Jonathan Möller is one of the pioneers of e-commerce, an author, and an expert in multichannel business. Since 1996, Möller has been consulting for companies throughout Europe. Previously, Möller founded and built up three international companies each with several hundred employees. Last fall, he published the Multichannel Guidelines 2014. The book is the first in a series that will continuously assist executives in meeting the challenges and opportunities of multichannel business. Michael Hartweg, Leonteq Securities AG Michael Hartweg is a Founding Partner of Leonteq Securities. He was responsible for building up the Trading, Structuring and Quants departments as well as the development of the platform around pricing and risk management. After heading the Structured Solutions and the White-labeling & Platform Development division, he is now responsible for Strategic Innovation & Business Intelligence initiatives. He holds a master s degree in Business & Engineering Science from the University of Karlsruhe. 08

Tech Meeting Points Jean-François Groff Mobino SA Andreas Kubli UBS AG Niklaus Santschi SIX Payment Services AG Jean-François Groff, Mobino SA Jean-François Groff is a qualified engineer and is the founder and CEO of Mobino SA, a Swiss innovator in mobile digital payments. Groff was one of the original Web pioneers from CERN. Since then, his career creating Internet-native services has always been guided by a clear vision: simplifying technical innovations to make them accessible to the general public. Andreas Kubli, UBS AG Andreas Kubli is Managing Director at UBS AG Zurich. Since 2013 he has been Head of the Multichannel Management & Digitization at UBS Switzerland. Prior to this, he led Strategy and Business Development at UBS Switzerland. Before joining UBS he was a partner with McKinsey & Company. Andreas Kubli is an authorized attorney at law in Zurich and New York. Niklaus Santschi, SIX Payment Services AG Niklaus Santschi has been CEO of Payment Services and Member of Executive Board at SIX Group since 2012. Prior to that he was Head of Business Development & Sales and a member of the Executive Board at SIX Multipay Ltd. He has a wealth of experience in the cashless payment business and an excellent understanding of international markets. He holds a degree in the history of economics from Zurich University and a qualification in international management from INSEAD business school Fontainebleau. 09

Panel Discussion Prof. Norman Schürhoff Swiss Finance Institute and University of Lausanne Ulrich Voss Avaloq Group AG Dr. J. Maurice Zufferey Spencer Stuart Switzerland Prof. Norman Schürhoff, Swiss Finance Institute and University of Lausanne Norman Schürhoff, is Swiss Finance Institute Senior Chair Professor of Finance at the University of Lausanne. He earned his PhD in Financial Economics from Carnegie Mellon University. He has research interests in capital markets, corporate finance, market microstructure, and financial intermediation. His papers have been published in a variety of top academic journals including the Journal of Finance, the Journal of Financial Economics, and the Review of Financial Studies. Ulrich Voss, Avaloq Group AG Ulrich Voss is Avaloq s General Manager for Central & Eastern Europe and a member of the company s Executive Board. He began his career with McKinsey & Company in 1995, where he focused on banking technology and operations, becoming a partner in 2001. From 2009 to 2012 he was COO at HSH Nordbank and responsible for restructuring the bank s IT and operations. Voss holds a Master s degree in Industrial Engineering from Technische Universität Darmstadt and a Master of Public Administration (MPA) from Harvard University. Dr. J.Maurice Zufferey, Spencer Stuart Switzerland Dr. J. Maurice Zufferey manages Spencer Stuart s Switzerland office. He conducts numerous CEO, board and other executive searches as a core member of Spencer Stuart s global Financial Services and Board Services practices. Maurice currently serves on Grand Casino Lucerne s board, and spent eleven years as a board director with Aryzta, a leading global food services company, and four years on the board of Mövenpick Hotels & Resorts, an international hospitality group. Before joining Spencer Stuart in 2001, Zufferey spent much of his career with UBS as an investment banker. In 1991, he served as head of the bank s investment banking division in Germany. In 1994, he served as chief of staff of the bank s group executive board. In 1998, he became chief executive officer of Ecole Hôtelière de Lausanne, a top international hotel management school. Zufferey graduated with a Ph.D. in medieval history from the University of Zurich, a Master s in Law from the University of Lausanne, and an Advanced Management degree from the Wharton School at the University of Pennsylvania. 10

Panel Discussion Dr. Gabriela Maria Payer Swiss Finance Institute Holger Spielberg Credit Suisse AG Dr. Gabriela Maria Payer, Swiss Finance Institute Gabriela Maria Payer is the Head of Education of Swiss Finance Institute and a member of its management board, having joined the institute after a long career in the financial services sector, most of it spent at UBS. She has delivered sustainable achievements in key business functions at executive level, with a focus on strategy, technology, communication, and HR. This is supplemented by a proven track record in banking, specifically in the wealth management industry around the globe. She has established her own consulting boutique and holds several board mandates. She holds a PhD from the University of Zurich. Holger Spielberg, Credit Suisse AG Holger Spielberg joined Credit Suisse in 2014 in a global role as Head of Innovation. He has previous experience in a range of industries including payments, e-commerce, mobile services, telematics, and automotive. Prior to joining Credit Suisse, Spielberg was Head of Mobile Payment & Retail Services at PayPal Deutschland. Previously, he spent 15 years in Silicon Valley as founder, business angel, and advisor to a number of start-ups, and he is currently a board member of Moj.io and Seedmatch. In 2013, Spielberg was named One of the 100 Most Influential Internet People by the German business magazine Wirtschaftswoche. 11