MTHO Company Profile Page 1
Table of Contents 1. OVERVIEW 3 2. CORPORATE INFORMATION...4 3. MISSION AND VISION STATEMENT.5 4. ORGANISATION 7 4.1. Company Customer Policy..7 4.2. Company Objectives...7 4.3. Business Model..7 4.4. Organisational Structure..8 5. SERVICES 9 6. ADMINISTRATIVE INFORMATION 12 8. EXISTING CLIENTELE..13 9. Appendix..15 Page 2
1. Overview MTHO Payroll Services is a company specialising in payroll and human resources services. The company was founded on the 28 th August 2010 and through hard work and dedication has excelled in being a preferred service provider. The services offered are directly linked to enabling customers to utilize Information Technology to enhance their business operations. MTHO Payroll Services renders its services to small to large sized organizations. The strength of services offered is the principle of customer satisfaction by offering a reliable, satisfactory and pleasant service to all stakeholders. Our competitive advantage in our market place arises from offering a timely service in a dignified and loyal manner. We engage in continuous research in trends in the marketplace and dedicate our time in finding ways to enhance the way we deliver our services. This is achieved by engaging with our most valuable asset, which are our customers and all other stakeholders such as our suppliers. MTHO Payroll Services is owned and managed by Karabo Mthombothi. The competitive advantage possessed by the organization is the vast experience in Information Technology, Payroll, Taxation and Human Resources industry. Due to the customer driven focus approach within the organization MTHO Payroll Services delivers quality and reliable services that add value to all stakeholders. The continuity of the company is based on principles of reliability, sustainability and job creation. We also share the same passion and dedication to be the best service provider in our market segment. Factors that guarantee success of the organization are the ever changing and advancement of Information Technology, Payroll, Taxation and Human Resources and the continuous research on these changes and how they affect the customers directly. Services offered by MTHO Payroll Services will help the client in being more proactive to changes within the technology and labour industry. Page 3
2. Corporate Information The company is registered as MTHO Financial Services (Pty) Ltd T\A MTHO Payroll Services (Reg: 2013/098656/07). This is a South African company which was formed to become an industry leader in payroll, hr and business consulting. MTHO Payroll Services incorporates a team of highly experienced professionals that have produced successful track records in the payroll and human resources industry. MTHO Payroll Services provides customer specific services at the most cost effective manner. We are customer focused and invest time and dedication to customer satisfaction. MTHO Payroll Services is also focused in job creation in order to add value to the countries economical and social sustainability. At MTHO Payroll Services we are continually expanding our knowledge and services to assist clients in acquiring a holistic and tailor made solution. This makes MTHO Payroll Services an ideal choice. Page 4
3. Mission and Vision Statement Our Mission: to continuously meet expectations of our customers, employees and stakeholders by providing a quality, reliable and timely service in the most cost effective and value adding manner. Our Vision: to be an industry leader in payroll and HR services. Our Values: Customer Satisfaction Reliability Integrity Respect Timeliness Our Core Values: Growth and Development through job creation. Hard work, Dedication and Productivity. Continued improvement. Service to customers first. Working with passion and commitment. Our Success: is measured by our customers satisfaction and loyalty. MTHO Payroll Services must continue providing its services with the highest levels of professionalism and expertise. Our focus on customer satisfaction delivers customer trust which in turn turns customers into customers for life. Our Culture: is embodied providing a dignified services revolving around reliability, trust and respect for our customers and all other stakeholders. Our effectiveness is derives from stakeholder engagements and building mutual beneficiary relationships. Our People: are carefully selected based on their commitment and passion for customer satisfaction. We focus heavily on teamwork both internally and externally thus our employee selection process searches for people with Page 5
important characteristics necessary in our industry; these are good communication skills, friendliness, time management and productivity. Page 6
4. Organisation 4.1. Company Customer Policy To follow an approach that is beneficial to all stakeholders. Be professional and ethical at all times. Provide a reliable and timely service. Provide a quality service that allows the customer to carry out their own processes. 4.2. Company Objectives Take responsibility for our actions. Support our staff and customers. Job creation for economical and social sustainability. Open communication both internally and externally. 4.3. Business Model Our business is modelled on the following five pillars: Customer Satisfaction Reliability Integrity Respect Timeliness Page 7
4.4. Organisational Structure Malefa Tshabalala PA to MD Karabo Mthomboti Managing Director Thando Khoza Operations Manager Payroll Administrator Payroll Administrator Payroll Administrator HR Administrator HR Administrator Driver MTHO Payroll Services is managed by Karabo Mthombothi, who is equipped with intensive knowledge of the IT and Payroll, Taxation and HR industry. Bcom Informatics (University of Pretoria) Work Experience: Momentum IT Specialist (2004) Softline (Sage) VIP Payroll Consultant (2006-2013) Directorship: Additional Training: Spectracable (Pty) Ltd Zethu Properties CC South Africa Tax Training. Neighboring African countries tax training. BCEA training. HR training. SARS E@syfile training. Employment Equity Training. Skills development training ODBC (Open database connectivity) training UIF training. Project management training. Page 8
5. Services 5.1 Payroll Outsourcing MTHO Payroll Services provides a fully integrated payroll solution. We process payroll according to the latest legislation guidelines set by The Receiver of Revenue SARS, the Department of Labour, Bargaining Councils and other legislative bodies. MTHO Payroll Services provides a quality services that an inhouse payroll or HR department can provide at a fraction of the cost to the client. Our high level team of payroll administrators is well trained and posses a high level of experience and knowledge of the payroll industry and the legislation involved. Our mission is to supply consistent and continued service excellence by upgrading our products to incorporate the changing needs of the payroll sector. Our Payroll Outsourcing Service includes: Processing of monthly, weekly or bi-weekly input which can be sent to us by a various methods such as email, fax, excel, time and attendance files, etc. Calculation of all statutory deductions and company contributions such as Tax(P.A.Y.E), UIF, SDL and other bargaining council deductions based on information provided by the client. Quality checking of all input and statutory deductions and company contributions. Printing of variance reports to enable the client to confirm that the financials are in order. Once the client is satisfied we produce all of the Page 9
statutory reports such as the EMP201, UIF submission documents and interface files, payslips, third party reports and other customized reports required by the client. Payments of employee s nett salaries are done electronically in a batch file. Monthly preparation and submission of EMP201 return for PAYE, SDL and UIF. Preparation and submission of any bargaining council submission if client belongs to a bargaining council. Preparation and assistance in making third party payments. Integration of payroll data with the client s accounting system. Tax advice when required. Assistance in salary structuring and planning. Guaranteed security and retention of employee s payroll info for a minimum of five years. Why outsource: Allows organizations to focus on their core company objectives. Reduces costs of payroll department. Avoid penalties for non submission to legislative bodies such as SARS. Improve accuracy and ensure timely payroll outsourcing. Confidentiality. Efficiency in payroll processing from skilled specialists. Page 10
5.2. Payroll Consulting Services Payroll Audits Payroll Administration Payroll Training Human Resources Policies Salary Benchmarking Human Resources Management Strategy Development Employment Equity Reporting Skills Reporting Payroll and General Ledger Integrations Payroll and Clocking Systems Integrations 5.3. SARS Tax Practitioner Services SARS EMP201, EMP501, VAT201, IT12\IRP5 Submissions Tax Clearance queries and acquisition SARS Reconciliations We assist in resolving and finalising SARS Tax audits. 5.4. BBBEE & CIPC Services BBBEE advisory in order to improve business BBBEE scorecard. Assistance in acquiring BBBEE certification. Company registrations and amendments with CIPRO. 5.5 Pricing of Services Due to the fact that MTHO Payroll Services is a service rendering company there is no fixed pricing of services rendered. A unique feasibility study has to be done for each client in order to determine the exact services that are needed by the client to function to the best of their ability. After the feasibility study a proposal and a service agreement will be drawn up for the client. Page 11
6. Administrative Information Company Registration: 2013/098656/07 Income Tax Number: 9539033176 Tax Clearance: 0064/2/2015/0007747248 BEE Certificate: VENEME023033 Level 1 contributor Directors: Karabo Mthomboti Members: Thando Khoza Malefa Tshabalala Company Contact Details: Post: 39 Garsfontein Mews 1005 Cocker Street Garsfontein 0081 Address: Gauteng Branch Mpumalanga Branch 111 Pretoria Road Unit 39B Lidwala House Rynfield Nelspruit Benoni 1200 0081 Tel: 0127713326 Cell: 0763820951 Fax: 0862388658 Email: info@mthoservices.co.za Website: www.mthoservices.co.za Page 12
7. Existing Clientele Page 13
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