ROLE DESCRIPTION Role Title: Manager Corporate Support Projects and Services Number and Title of Direct Reports: 7 Directorate: Corporate Services Budget: tbc Reports to: Chief Financial Officer Location: Wellington Office Role of TEC The TEC seeks to develop a world leading education system that will equip all New Zealanders with the knowledge, skills and values to be successful citizens in the 21st century. To do so, the TEC needs to direct effectively the Government s investment in the provision of high-quality post-secondary school education. Directorate: The Corporate Services Directorate exists to provide efficient and effective support services, systems and infrastructure that enable the TEC to operate effectively as an organisation. Role Purpose: The purpose of this role is to identify and manage corporate improvement projects and support services and to implement flexible resourcing models to meet changing organisational needs over time. Key Accountabilities: Deliverables Measures 1
Key Accountabilities: Deliverables Measures Project management Identify improvement project priorities and develop annual work programmes as part of business planning process Undertake detailed scoping and planning of each project and determine resource requirements and timeframes Acquire project resources through the most cost effective means based on the needs and skills required for each project Work with other areas of the organisation to deliver projects that improve corporate systems and processes Manage the TEC s oversight of the All of Government procurement processes and practices Evidence of robust procurement practices as set out in policy Effective communication and liaison across the organisation Records Management Function Manage the Records Management Function of TEC, ensuring that organisational needs and obligations are met and that any need for expert external resources is identified early and sound process followed to source these resources TEC meets its statutory requirement for records management TEC stores and retrieves information efficiently and effectively Administrative/Facilities Manage the administrative and facilities management needs of TEC ensuring the most efficient practices and processes are identified in these areas and a process of continuous improvement adopted Manage the Reception and associated functions of TEC, seeking on-going improvements in efficiency and match of services to organisational needs and circumstances Manage TEC building leases and fit outs, ensuring these occur in a planned way as part of agreed annual business plans Ensure that efficient systems and processes are developed and implemented for centralised ordering and distribution of basic organisational supplies e.g. stationery and kitchen supplies Lead continuous improvements to achieve productivity gains Evidence of planning Systems and processes are developed People and Financial Sets standards for excellence, actively managing the performance of staff Performance and 2
Key Accountabilities: Deliverables Measures Management ensuring Performance and Development Plans are in place, staff receive coaching and feedback, and performance issues are addressed and resolved Monitor and report on finances, budgets (including variances) and resource utilization. development plans completed for all reports Budgets are within forecast Contract negotiation timely and at the right price Sound remuneration decisions FTE plan achieved Annual leave of staff is managed to policy Unit business plans agreed and objectives met Effective work plans developed and implemented Health and Safety Manage own health and safety in conjunction with organisational support systems to ensure a safe working environment Ensure all employees understand their responsibilities to keep themselves safe at work and comply with TEC policies in this regard Knows and complies with all TEC s Health and Safety policies and guidelines. All accidents reported and investigated in accordance with TEC procedures Key Relationships: Internal 3
Advisor Corporate Services Administrative Assistant Executive Officers/Personal Assistants Human Resources External Providers of goods and services and information services to the TEC Building Managers & Owners Other procurement teams TEC Core Competencies: TEC staff working as one organisation are expected to demonstrate the following competencies: Connects with people Level 3 Is a team player Level 3 Is an ambassador and champion for One TEC Level 3 Deals with ambiguity Level 3 Role Specific Competencies: The specific competencies required for this role are: Manages Resources Level 3 4
Role Specific Competencies: Manages Risks Level 3 Technical/Professional expertise Level 3 Thinks and acts strategically Level 3 Is political and organisation savvy Level 3 Knowledge, Experience and Skills Required: The position holder will have: Proven skills and experience: A relevant tertiary degree in business management or disciplines related to business management or equivalent experience Proven experience in building and maintaining strong and effective working relationships Experience in negotiation and consensus management and managing conflict Proven experience in managing business support functions Experience in managing and implementing projects Proven experience and sound knowledge of procurement practices Knowledge and experience of implementing an RFP process 5