Role Description Curator - Digital Assets

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1 Role Description Curator - Digital Assets Cluster Agency Division/Branch/Unit Location Department of Planning & Environment Sydney Living Museums Collections & Access The Mint Classification/Grade/Band Curator Grade 1 Kind of Employment Temporary ANZSCO Code Role Number CS024 PCAT Code Date of Approval 26 September 2014 Agency Website Agency overview Historic Houses Trust of NSW, incorporating Sydney Living Museums (SLM), is a statutory authority of, and principally funded by, the NSW Government. The Historic Houses Trust is one of the agencies that is located within the Office of Environment and Heritage (OEH), reporting to the Minister for Heritage. The OEH regulates industry, protects and conserves the NSW environment, manages over 850 national parks and reserves and protects the natural, cultural and built heritage in NSW. SLM cares for significant historic places, buildings, collections and landscapes with integrity, and enables people to enjoy and learn about them. SLM was established under the Historic Houses Act 1980 to manage, conserve and interpret the properties vested in it for the education and enjoyment of the public. SLM s portfolio includes houses, museums, landscapes, a library and collections of paintings, furniture and objects. SLM is managed through four groups Heritage, Creative Services, Commercial Services & Marketing and Operations. The Creative Services Group includes four teams: Collections & Access, Interpretation & Exhibitions, Programs, Web & Screen Media teams. The activities of the group are related to outreach and learning, which includes interpretation, education, access, audience development, participation, volunteering, knowledge management and community engagement, as well as creating exhibitions, design, web and social media content, and developing and managing public programs. The Collections & Access Team is responsible for providing broad public and staff access to knowledge and research about SLM s collections and sites through the development and management of a suite of online discovery tools and through the provision of a range of high-level information services to staff and public through the development of a specialist library and research collection. The Team leads the development of the SLM research agenda and manages the a suite of systems and processes to ensure that data about SLM collections, and the documentation processes related to collection acquisition/deaccession, meet internal and external audit requirements as well as international metadata standards for collection description. 1

2 Primary purpose of the role This role manages the development of the agency s Digital Asset Management system (DAM), ensuring that it meets the agency s business needs for rights management and copyright; creation and storage of archival assets for resource discovery and information retrieval; loan assets for use in publications and exhibitions; corporate assets for marketing, merchandising, education and public programs uses. Key accountabilities Provide ongoing training and awareness of DAM to agency staff in data entry procedures, data standards and database use. Monitor the implementation of protocols for the creation, acquisition and/or archiving (progress) of digital assets for all the agency s business needs. Maintain the functionality and integrity of the agency s DAM and manage upgrades, database development, software malfunctions/bugs and annual licence and maintenance contracts. Liaise with software vendor to deliver/implement agreed database developments. Provide training to staff in date entry procedures, data standards and database use. Monitor the implementation of protocols for the creation or acquisition of digital assets for all of the agency s business needs. Monitor and review currency of specifications for commissioned photography. Key challenges Ensure the acquisition and management of digital assets is integrated into the core activities of business Teams across the agency. Working with the service provider and the agency s ICT Team to ensure the agency s ICT infrastructure supports the resource requirements of the digital asset management strategy. Meet digital asset management outcomes concerning the acquisition and storage of digital assets in alignment with the agency s business needs. Works with Team across the agency to ensure that an understanding of priorities for the acquisition and management of digital assets is integrated into the core activities of business teams across the agency. Key relationships Who Internal Collections & Access Team and Portfolio Curators Head of Collections & Access Collections Officer, Digital Assets and Collections Assistant, Digital Assets Creative Services Teams Information Communications & Technology Team Why Work collaboratively in relation to commissioning professional photography, creation, acquisition, archiving and broad digital asset management outcomes. Receive guidance from and provide regular updates on projects, issues and priorities. Work collaboratively in relation to broad digital asset management outcomes. Manage the performance and development of individuals. Develop and maintain effective working relationships and open channels of communication and collaboration. Work collaboratively in the development of appropriate workflows for the acquisition of digital assets and the creation of quality metadata. Work collaboratively to ensure the organisation s infrastructure supports the resource requirements of the digital asset management strategy. Role Description Curator - Digital Assets 2

3 Who Staff across the organisation External Software vendors Role dimensions Decision making This role: Why Work to raise awareness, resolve issues, complete training and promote use of the DAM, developing and maintain project standards and workflows. Work collaboratively to identify priorities for conversion of legacy analogue formats to digital. Manage licences and membership agreements. To resolve issues and ensure the delivery of agreed implementation database developments. Has a high level of autonomy and is accountable for the delivery of work assignments and projects on time, within budget and to expectation in terms of quality, deliverables and outcomes. Allocates work to team members and monitors progress. Prioritise own workload within established priorities. Take active ownership of own work. Seek advice and clarification from their supervisor as required. Reporting line This role reports to the Head of Collections & Access. Direct reports The following roles report directly to the Curator Collections Access: Collections Officer, Digital Assets Collections Assistant, Digital Assets Budget/Expenditure Nil Essential requirements Qualifications in photography or photomedia and knowledge of digital camera systems, digital image file formats and the use of photographic software applications such as Adobe Photoshop. Experience with digital capture technologies, colour managed workflows and relevant software in a PC or Mac environment and the creation of archival and derivative images for a wide range of uses. Knowledge of archival and image management systems and metadata standards for digital assets. Experience in project coordination and documentation. Demonstrated ability to maintain attention to detail in a production environment. Possess and maintain current and relevant professional knowledge. Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Role Description Curator - Digital Assets 3

4 Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Personal Attributes Manage Self Act as a professional role model for colleagues, set high personal goals and take pride in their achievement Actively seek, reflect and act on feedback on own performance Translate negative feedback into an opportunity to improve Maintain a high level of personal motivation Take the initiative and act in a decisive way Role Description Curator - Digital Assets 4

5 Relationships Communicate Effectively Relationships Work Collaboratively Relationships Influence and Negotiate Results Deliver Results Results Think and Solve Problems Tailor communication to the audience Clearly explain complex concepts and arguments to individuals and groups Monitor own and others' non-verbal cues and adapt where necessary Create opportunities for others to be heard Actively listen to others and clarify own understanding Write fluently in a range of styles and formats Build a supportive and co-operative team environment Share information and learning across teams Acknowledge outcomes which were achieved by effective collaboration Engage other teams/units to share information and solve issues and problems jointly Support others in challenging situations Negotiate from an informed and credible position Lead and facilitate productive discussions with staff and stakeholders Encourage others to talk, share and debate ideas to achieve a consensus Recognise and explain the need for compromise Influence others with a fair and considered approach and sound arguments Show sensitivity and understanding in resolving conflicts and differences Manage challenging relations with internal and external stakeholders Pre-empt and minimise conflict Drive a culture of achievement and acknowledge input of others Investigate and create opportunities to enhance the achievement of organisational objectives Make sure others understand that on-time and on-budget results are required and how overall success is defined Control output of business unit to ensure government outcomes are achieved within budget Progress organisational priorities and ensure effective acquisition and use of resources Seek and apply the expertise of key individuals to achieve organisational outcomes Research and analyse information and make recommendations based on relevant evidence Identify issues that may hinder completion of tasks and find appropriate solutions Be willing to seek out input from others and share own ideas to achieve best outcomes Role Description Curator - Digital Assets 5

6 Business Enablers Technology Business Enablers Procurement and Contract Management Business Enablers Project Management People Management Manage and Develop People Identify ways to improve systems or processes which are used by the team/unit Apply computer applications that enable performance of more complex tasks Apply practical skills in the use of relevant technology Make effective use of records, information and knowledge management functions and systems Understand and comply with information and communications security and acceptable use policies Support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies Apply legal, policy and organisational guidelines and procedures in relation to procurement and contract management Develop well written, well-structured procurement documentation that clearly sets out the business requirements Monitor procurement and contract management processes to ensure they are open, transparent and competitive, and that contract performance is effective Be aware of procurement and contract management risks, and what actions are expected to mitigate these Evaluate tenders and select providers in an objective and rigorous way, in line with established guidelines and principles Escalate procurement and contract management issues where required Prepare clear project proposals and define scope and goals in measurable terms Establish performance outcomes and measures for key project goals, and define monitoring, reporting and communication requirements Prepare accurate estimates of costs and resources required for more complex projects Communicate the project strategy and its expected benefits to others Monitor the completion of project milestones against goals and initiate amendments where necessary Evaluate progress and identify improvements to inform future projects Ensure that roles and responsibilities are clearly communicated Collaborate on the establishment of clear performance standards and deadlines in line with established performance development frameworks Develop team capability and recognise and develop potential in people Be constructive and build on strengths when giving feedback Identify and act on opportunities to provide coaching and mentoring Role Description Curator - Digital Assets 6

7 Recognise performance issues that need to be addressed and work towards resolution of issues Role Description Curator - Digital Assets 7

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