BSB40207 Certificate IV in Business (Superseded)

BSB40207 Certificate IV in Business (Superseded) 2013 Reference Kit *Important Notice: BSB40207 Certificate IV in Business has now been superseded by BSB40212 Certificate IV in Business. This document is for reference and program enrolment only for those participants currently enrolled onto this qualification. Current participants are required to submit all assessment requirements by 18 December 2013 to gain this qualification. Enrolments onto BSB40212 Certificate IV in Business will be taken from October 2013. (please refer to webpage for full details from October 2013). Australian Institute of Management WA 76 Birkdale Street, Floreat Western Australia 6014 Client Services T: 61 8 9383 8000 F: 61 8 9387 6171 E: aimwa@aimwa.com Assessment Department T: 61 8 9383 8088 F: 61 8 9387 6171 E: assessments@aimwa.com www.aimwa.com AIM WA

AUSTRALIAN INSTITUTE OF MANAGEMENT WA AIM WA is Western Australia s leading private provider of management, learning and development services. As a private not-for-profit membership based organisation, AIM WA is committed to raising the standards of management and leadership in the Region. ESSENTIAL INFORMATION Compliments, Suggestions and Complaints AIM WA is committed to continuous improvement. We encourage open communication and contributions from all our stakeholders and clients. At the end of each program you will have opportunity to provide feedback on the program and other aspects of our service. Upon completion of your qualification you will receive an invitation to complete an on-line survey for both you and your employer to complete regarding your experience, including the assessment process. All feedback received is valued and is used to improve our services. If you would like to further discuss any aspect of our service, please contact the Client Service team. Grievances and Appeals If you are unhappy with the outcome of your assessment of competence via your submission, you have a right of appeal. The appeals/grievance process is: 1) Ask the Assessor to explain their decision in more detail. Discuss the areas they feel required more attention or more evidence 2) If you are happy with their explanation, work together on a development plan to help you acquire the relevant skills and/or knowledge, or to provide additional evidence of your competence 3) If you are still unhappy after hearing the Assessor s explanation then your appeal/grievance should be made in writing to the Assessments Department. Any grievance about AIM WA and/or appeal against an assessment decision will be managed in strict confidence. Privacy AIM WA recognises that it is important for you to know that any information provided by you to AIM WA is: Stored securely Maintained accurately Not shared with others without your consent. Read our Privacy Policy on the website, www.aimwa.com 2 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc

QUALIFICATION OVERVIEW BSB40207 Certificate IV in Business (Superseded) We have redesigned our offering of this qualification to give you more flexibility and make it more relevant to work outcomes. The Certificate IV in Business provides an opportunity for participants who wish to gain or extend the relevant skills and knowledge required in running and managing a general business, department or section or are seeking to enhance their abilities in their role as a line manager. The programs included in this qualification cover the essential skills required for day-to-day management and oversight of others in the workplace. WHO WILL BENEFIT Managers, supervisors, team leaders and line managers who require a general understanding of the business skills and knowledge needed to ensure their organisation s growth. QUALIFICATION PATHWAYS Attend the required training as outlined and successfully complete the assessment requirements Apply for Recognition of Prior Learning (RPL) A combination of both training and assessment and RPL. ASSESSMENT Participants are required to successfully complete an assignment for each of the programs, showing how they are applying the competencies addressed on the programs in the workplace. Programs can be attended in any order. All assessment requirements must to be submitted by 18 December 2013. Assessment fees apply. EMPLOYABILITY SKILLS Employability Skills are embedded in training and assessment. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification listed above: http://employabilityskills.training.com.au Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 3

FREQUENTLY ASKED QUESTIONS How do I apply to be registered on the qualification? You can no longer register onto the BSB40207 Certificate IV in Business. This qualification has been superseded with BSB40212 Certificate IV in Business. Please refer to the AIM WA website for details on this new version from October 2013. How do I enrol on the training programs that lead to the qualification? Complete and submit the Enrolment Form contained in this information kit detailing your selected dates to the Client Service Team, book you r programs on-line, or call to speak to a member of the team. Current participants are required to complete all necessary training before 18 December 2013 to achieve this qualification. What are the assessment requirements for this qualification? Participants are required to complete a total of ten units listed and the assessment component or apply for Recognition of Prior Learning (RPL). Current participants are required to complete all necessary assessment requirements before 18 December 2013 to achieve this qualification. RPL is a process that enables managers who are interested in gaining the Certificate IV in Business qualification to be granted exemption from attendance at some or all training programs. How long do I have to complete the qualification? This qualification has now been superseded and current participants only have until 18 December 2013 to complete all requirements for this qualification. What is the difference between the two qualifications? The core unit BSBOHS407A Monitor a safe workplace has been replaced with BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements - EQUIVALENT. How much will it cost? Your investment for any qualification will vary according to the programs you select, and whether or not you choose to apply for Recognition of Prior Learning (RPL). On most programs, additional fees apply for assessment. Assessment and RPL Fees are calculated per Unit of Competency. Additional travel costs and fees apply for on-site assessment outside Perth metropolitan area. Qualification Level Per Unit of Competency Corporate/Professional Non Member Member Advanced Diploma or Diploma $235.00 $220.00 Certificate IV $190.00 $175.00 Can I use AIM WA Training Vouchers? AIM Training Vouchers can be used to pay for up to 50% of the program fees (in $50 increments) but may not be used to pay Assessment and RPL fees. If you are not a Corporate or Professional Member of AIM WA, call us on (08) 9383 8088 to find out more about the cost saving benefits of membership. 4 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc

What if I need help finishing the qualification? The Assessment Department can assist with your queries or arrange for an assessor to contact you. We will help get you on the right track! Remember you now only have until 18 December 2013 to submit all assignments for assessment. What if I am asked for further evidence or to re-submit my assignment? Your assessor will contact you if you are required to submit further information to satisfy the rules of evidence the Assessor will guide you as to how you can go about filling the gaps. Provided the additional evidence is submitted within a reasonable time-frame, no additional fee will be applied. If your assessor determines that you are not yet competent, you may resubmit your assignment as many times as required. Re-assessment is charged per Unit of Competence, at the standard rate. What if I already have the skills? As an alternative to attending formal learning sessions, it may be possible to gain nationally recognised qualifications through Recognition of Prior Learning (RPL). In order to have the skills you have gained through life or work experience formally recognised, you need to provide evidence of how you have obtained that expertise or knowledge. If the skills and knowledge are gained through accredited training, a process of Recognition of Current Competency (RCC) will be applied. Before applying for RPL you will need to refer to the relevant units of competency. These can be found on the National Register www.training.gov.au or contact the Assessment Department for a copy. Comparing your skills against the learning outcomes of the training programs you wish to gain exemption for is also a good starting point. If you think your competence matches the requirements of some or all of the units of competence, complete the application form selecting the RPL option. We will send you an RPL kit to guide you in compiling a portfolio of evidence. Please contact the Assessment Department to discuss your options or to apply for any of the above. When will a Qualification be issued? Statements of Attainment are issued upon successful demonstration of competence against nationally recognised unit(s) of competency. Once you have completed all of the required units of competency for your qualification and received Statements of Attainment for them you will be issued with a testamur (the Qualification) as well as a Record of your Results. Your qualification will also be professionally framed. Please note that it will take approximately 4-6 weeks, from the time you submit your assessment, to issue you with your Statement of Attainment/Qualification. What if I misplace my Qualification or Statement of Attainment? Don t panic! AIM WA keeps accurate records of your training and assessment history which you can readily access. Contact the Assessment Department for a PDF copy of your Certification documents at no charge. We can also reissue your Certification documents administrative costs apply. Re-issuing of Certification Documents Fee Statement of Attainment $40.00 Qualification and Record of Results $60.00 Framed Qualification and Record of Results $100.00 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 5

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ENROLMENT FOR THE BSB40207 CERTIFICATE IV IN BUSINESS (SUPERSEDED) *Important Notice: BSB40207 Certificate IV in Business has now been superseded by BSB40212 Certificate IV in Business. Those participants currently registered BSB40207 Certificate IV in Business need to attend all training programs and submit their assessments by 18 December 2013. Name: Organisation: REQUIREMENTS TO ACHIEVE THIS QUALIFICATION Participants are required to complete a total of ten programs and the assessment component or apply for Recognition of Prior Learning (RPL). RPL is a process that enables managers who are interested in gaining the Certificate IV in Business qualification to be granted exemption from attendance at some or all training programs. Step 1 Attend these 5 programs Programs Tick Training Dates Workplace Safety* October 10 Program No: 624 BSBOHS407A Monitor a safe workplace $ 665.00 $ 550.00 Corporate/Professional Member Introduction to Accounting* October 3-4 Program No: 407 BSBFIA402A Report on financial activity $ 840.00 $ 730.00 Corporate/Professional Member Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 7

Programs Tick Training Dates Program No: 612 Manage Projects* September 16 December 5 BSBPMG510A Manage projects $ 665.00 $ 550.00 Corporate/Professional Member Building Client Relationships* November 25-26 Program No: 206 BSBREL402A Build client relationships and business networks $ 1135.00 $ 930.00 Corporate/Professional Member Program No: 605 Workplace Leadership* September 12 November 1 BSBMGT401A Show leadership in the workplace $ 665.00 $ 550.00 Corporate/Professional Member 8 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc

Step 2 Select and attend 5 of the remaining programs How to Run Meetings Programs Tick Training Dates October 17 Program No: 123 BSBADM405B Organise meetings $ 665.00 $ 550.00 Corporate/Professional Member Program No: 205 Introduction to Selling September 12 November 13 BSBMKG413A Promote products and services $ 665.00 $ 550.00 Corporate/Professional Member Program No: 130 Professional Presentations BSBCMM401A Make a presentation $ 1135.00 $ 930.00 Corporate/Professional Member October 14-15 November 4-5 December 9-10 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 9

Programs Risk Management Program No: 112 Tick Training Dates No more available dates for 2013 BSBRSK501B Manage risk $ 665.00 $ 550.00 Corporate/Professional Member Continuous Improvement November 27 Program No: 625 BSBMGT403A Implement continuous improvement $ 665.00 $ 550.00 Corporate/Professional Member Program No: Excel Advanced (A) Check Software Version before booking BSBITU402A Develop and use complex spreadsheets $ 940.00 $ 780.00 Corporate/Professional Member 741 Version 2003 September 19-20 December 5-6 841 Version 2007 or 2010 September 12-13 October 17-18, 28-29 November 21-22 December 5-6 941 Version 2013 September 19-20 December 5-6 10 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc

Professional Document Design September 24 Program No: 719 BSBITU404A Produce complex desktop published documents $ 490.00 $ 410.00 Corporate/Professional Member Program No: 709 Building Brilliant Websites September 23 December 2 BSBEBU401A Review and maintain a website $ 490.00 $ 410.00 Corporate/Professional Member Program No: Access Intermediate Check Software Version before booking 735 Version 2003 September 26-27 BSBITA401A Design databases $ 940.00 $ 780.00 Corporate/Professional Member 835 Version 2007 or 2010 September 23-24 November 19-20 935 Version 2013 September 26-27 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 11

TRAINING AND ASSESSMENT FEES FOR THE BSB40207 CERTIFICATE IV IN BUSINESS (SUPERSEDED) Step 3 Successful Assessment of these 10 Units of competency = Qualification Assessment Fees Non Member Corporate/Professional Member Total Assessment Fee (10 units of competency) $1900.00 $1750.00 Calculating My Assessment Fees Assessment and RPL Fees are calculated per Unit of Competency. Additional travel costs and fees apply for on-site assessment outside Perth metropolitan area. Qualification Level Per Unit of Competency Corporate/Professional Non Member Member Advanced Diploma or Diploma $235.00 $220.00 Certificate IV $190.00 $175.00 Calculating My Total Fees Total Training and Assessment Fees Selected Training $ Assessment/RPL $ TOTAL $ 12 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc

WORKPLACE SAFETY Promoting a safer working environment is not just a consideration it is a major reality in today s workplace. In this program, participants will gain an understanding of the principles and practices that support an effective occupational health and safety system and identify safety issues that need to be addressed in their workplace. INTRODUCTION TO ACCOUNTING What do you think when you see a profit and loss statement, a balance sheet or a set of budget figures? Are you confused or intimidated? If so, this program is for you. During the program you will come to grips with these statements and the basic language and concepts of accounting. MANAGE PROJECTS This program provides an overview to managing a project for those involved in low value, low risk projects. The content includes a conceptual understanding of the four phases of project management initiation, development, implementation and finalisation. A practical activity provides an opportunity for participants to practice the concepts and language of project management. An understanding of the team skills vital to project success forms an integral part of the program. BUILDING CLIENT RELATIONSHIPS Building relationships and effective account management form the basis for successful sales strategy in an organisation. This program focuses on ways to build sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference to relationship management models designed to maximise return to business. Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 13

WORKPLACE LEADERSHIP Responsible leadership is a prerequisite for high performing teams. This program takes participants through the essential elements of being a leader in a workplace environment. In particular, it focuses on creating an understanding of the role of the leader in a modern organisation. In addition to contributing to the organisation s leadership profile, participants will also explore the aspects of leadership that relate to leading teams and individuals. The key ingredient here is flexibility and the capacity to apply a range of leadership styles to suit the situation. This program not only builds the awareness of this need but also begins the skill building process that helps create flexibility in leadership. Based around in-depth case studies, participants will be encouraged to identify leadership principles and how they can be applied in their work environment. HOW TO RUN MEETINGS If there is one way to tell a good Chairperson from a bad one, it is the following: a good Chairperson is one who controls a meeting so that its particular purpose is achieved as efficiently, fairly and pleasantly as possible. INTRODUCTION TO SELLING Every business needs to sell in order to succeed, and not everyone understands how selling is a way of enabling the customer to achieve what he or she wants. This program will introduce participants to the principles of selling in a way that removes the fears that new or non-salespeople have about being seen as high pressure or manipulative. Participants learn how selling is a customer focussed solutions driven process as they increase their skill and comfort at selling their organisation s products and services. PROFESSIONAL PRESENTATIONS This program explores the skills required to create and deliver highly effective and engaging presentations with confidence and style. The learning environment is comfortable, safe and fun, with may opportunities to practice. 14 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc

RISK MANAGEMENT Risk management is essential for good management practice. This practical guide to risk management will provide managers with effective skills and tools to enable them to identify, analyse, evaluate and manage risks. CONTINUOUS IMPROVEMENT Market forces place increased pressure on organisations to improve their products and services. To remain competitive in this environment, organisations must continually seek ways to improve all aspects of their business, including workplace relationships, processes, products and services. While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to pro-active (plan to get it right the first time). Through case studies and activities, this practical program will equip participants with the vital skills and knowledge to ensure the quality and continuous improvement approach becomes a natural way of thinking. EXCEL ADVANCED (A) This program will provide you with additional skills and an advanced knowledge of Excel. PROFESSIONAL DOCUMENT DESIGN This one day program has been developed to introduce participants to techniques for effective document design using text, graphics and other visual elements. During this program participants will use Microsoft Word, but the design concepts discussed during the workshop apply to documents created in any software program. BUILDING BRILLIANT WEBSITES If you have been tasked with developing your organisations website but are challenged with not knowing where to start, then this program is for you. You will be learning a little of everything, but enough of the most important aspects of website building, to enable you to develop a sound, client friendly website that enhances the reputation of your business. Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc 15

ACCESS INTERMEDIATE This program builds on the knowledge introduced in our Access Essentials program. It focuses on how to design a new database and covers the basic skills needed to create useful databases. 16 Y:\Assessment Department\Information Kits\2013\BSB40207 Certificate IV in Business Reference Kit V7.doc