BUSINESS AND OFFICE ADMINISTRATION STUDIES

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1 BUSINESS AND OFFICE ADMINISTRATION STUDIES Certificate II in Business Certificate III in Business Online or classroom studies Complete qualifications Select units to suit your training needs Study at home, from work or even the beach Gain skills for new jobs, promotions and stay industry current Gain accreditation Be recognised for the skills you already have (RPL) Welcome to Business Studies at Great Southern Institute of Technology. Studying business at GSIT enables you to complete a qualification or selected units to help you get that new job or promotion, or perhaps improve your skills for personal reasons. Flexible options mean you can choose from face-to-face classes, online study, workplace assessment, or a combination to best suit your needs and situation. Supportive lecturing staff will help you achieve your academic, career and personal goals.

2 CERTIFICATE II IN BUSINESS Certificate II in Business (BSB20112) The Certificate II in Business will provide you with the practical skills and knowledge to prepare for work and perform a range of administrative tasks, including word processing, spreadsheets, communication skills and general office procedures. CAREER OPPORTUNITIES Successful completion of this qualification provides you with the opportunity to become: An administration assistant A data entry operator An information desk clerk An office junior or receptionist. ENTRANCE REQUIREMENTS To successfully complete the Certificate II in Business you should have: Basic computer skills Internet access and address A computer with Microsoft Office 2010 An ergonomic workstation Basic communication skills Basic mathematical skills. QUALIFICATION REQUIREMENTS Students are required to complete 12 units to gain Certificate Il in Business one core unit plus 11 elective units. Please speak to a lecturer to determine the most relevant study plan to suit your circumstances and background. UNIT SUMMARY Contribute to Health and Safety (Core unit) OHS legislation Identifying and reporting hazards Ergonomics and safe work practices. Produce Simple Word Processed Documents Creating and editing documents using MS Word Tables, brochures, letters, newsletters, formatting and proofreading documents File management. Organise and Complete Daily Work Activities (Online only) Organising and completing own work activities Setting work plans and goals, seeking and acting on feedback Using business technology to manage daily tasks. Work Effectively in a Business Environment Rights and responsibilities of being an employee Organisational structure, goals, values and standards. Plan Skills Development (Online only) Planning your work and study to enhance your skills Developing career pathways, writing a résumé. Communicate in the Workplace Written and spoken communication s, letters, memos, faxes Listening skills and body language. Communicate Electronically Receiving and managing Using online tools for business Create and Use Spreadsheets Using MS Excel to create worksheets Formulas and functions, charts, formatting. Handle Mail Incoming mail mail register and opening procedures Outgoing mail postage costs and methods. Use Business Technology Using computers to efficiently manage information Using business equipment to assist in office tasks. Process and Maintain Workplace Information Filing classification by alpha, numeric etc Sources and types of office information, archiving and disposing of documents. Sustainable Work Practices Efficient resource use, regulatory compliance Improving environmental performance. Work Effectively with Others Support team members Promote team commitment and cooperation. Prepare and Process Financial Documents Prepare invoices, record and balance petty cash Prepare and process banking documents. Develop Keyboard Skills Learn and develop touch-typing techniques. FURTHER STUDY OPTIONS Certificate III in Business 2 3

3 CERTIFICATE II IN BUSINESS AVAILABLE ON CAMPUS ONLINE SUGGESTED ORDER OF UNIT ID NATIONAL CODE NOM HOURS TRACK YOUR PROGRESS/ UNIT NAME TEXTBOOK 1 D0781 BSBITU201A 40 2 D1025 BSBWOR202A 15 3 D0746 BSBIND201A 20 Produce Simple Word Processed Documents Organise and Complete Daily Work Activities Work Effectively in a Business Environment 4 D0795 BSBLED101A 20 Plan Skills Development 5 D0629 BSBCMM201A 30 6 D0783 BSBITU203A 20 7 D0782 BSBITU202A 20 8 WE717 BSBWHS201A 15 9 D0750 BSBINM202A 15 Handle Mail Communicate in the Workplace Communicate Electronically Create and Use Spreadsheets Contribute to Health and Safety of Self and Others 10 D1027 BSBWOR204A 30 Use Business Technology 11 D0749 BSBINM201A D1021 BSBSUS201A S8083 BSBWOR203B D5283 TLIP2029A 30 Process and Maintain Workplace Information Participate in Environmentally Sustainable Work Practices Work Effectively With Others Prepare and Process Financial Documents Produce Simple Word Processed Documents (Word 2010) edition Chapter 16 edition Chapter 1 edition Chapter 17 edition Chapters 3 and 4 Handouts supplied Communicate Electronically Create and Produce spreadsheets (Excel 2010) edition Chapter 14 edition Chapter 11 edition Chapter 9 edition Chapter 10 edition Chapter 15 edition Chapter 8 Maintain Daily Financial and Business Documents 15 D0780 BSBITU102A 40 Develop Keyboard Skills Handout supplied 4 5

4 CERTIFICATE III IN BUSINESS CERTIFICATE III IN BUSINESS (BSB30112) Certificate III in Business is a nationally recognised qualification for people who wish to further their practical skills and knowledge to undertake a range of tasks in an office environment. CAREER OPPORTUNITIES Successful completion of this qualification provides you with the opportunity to become: A customer service advisor An administrative assistant A secretary A receptionist. ENTRANCE REQUIREMENTS To successfully complete Certificate III in Business you should have Introductory computing skills including Microsoft Word and Microsoft Excel Internet access Computer with Office 2010 Ergonomic workstation Literacy and numeracy skills sufficient for independent study. QUALIFICATION REQUIREMENTS Students are required to complete 12 units to gain Certificate Ill in Business one core unit plus 11 elective units. It is important to speak to a lecturer to determine the most relevant study plan to suit your circumstances and background. UNIT SUMMARY Apply Knowledge of WHS Legislation (Core unit) Rights and responsibilities of employees with regard to OHS legislation Monitoring OHS requirements. Design and Produce Text Documents Using Microsoft Word to produce business documents Mail merge, advanced tables, footers and footnotes Linking and embedding files, using styles. Organise Personal Work Priorities and Development Using technology to organise your time, time management Monitoring own work performance, coordinating personal skills development. Deliver and Monitor a Service to Customers Identifying customers needs, responding to a customer s needs Obtaining feedback on products and services. Produce Spreadsheets Using Microsoft Excel Formulas, protecting worksheets, formatting, templates. Write Simple Documents Drafting and writing business documents Using appropriate tone and language for the audience. Produce Desktop Published Documents Using Microsoft Publisher to create newsletters, logos and other publications. Create Electronic Presentations Using Microsoft Powerpoint Creating and editing slide shows. Design and Produce Business Documents Software integration Must have completed Design and Produce Text Documents, Create Electronic Presentations and Produce Spreadsheets. Communicate Electronically Receiving and managing Using online tools for business. Promote Innovation in a Team Environment Learn to be an effective and proactive member of an innovative team. Implement and Monitor Sustainable Work Practices Analyse the workplace in relation to environmentally sustainable work practices Implement improvements and monitor their effectiveness. Please note: Bookkeeping and MYOB units are available as electives. Talk to a lecturer about this option. FURTHER STUDY OPTIONS Certificate IV in Business Certificate IV in Frontline Management Certificate IV in Human Resources 6 7

5 CERTIFICATE III IN BUSINESS AVAILABLE ON CAMPUS ONLINE SUGGESTED ORDER OF UNIT ID NATIONAL CODE NOM HOURS TRACK YOUR PROGRESS/ UNIT NAME TEXTBOOK 1 D0786 BSBITU303A 50 2 S8084 BSBWOR301B 30 3 S8072 BSBCUS301B 40 Design and Produce Text Documents Organise Personal Work Priorities and Development Deliver and Monitor a Service to Customers Design and Produce Text Documents Word D0787 BSBITU304A 25 Produce Spreadsheets Create and Produce Spreadsheets Excel D1055 BSBWRT301A 30 6 D0791 BSBITU309A 50 7 WE719 BSBWHS302A (Core unit) 8 WB898 BSBITU302B 20 9 D0789 BSBITU306A D0783 BSBITU203A D1022 BSBSUS301A D0758 BSBINN301A Write Simple Documents Produce Desktop Published Documents Apply Knowledge of WHS Legislation in the Workplace Create Electronic Presentations (Powerpoint) Design and Produce Business Documents Communicate Electronically Implement and Monitor Environmentally Sustainable Work Practices Promote Innovation in a Team Environment Write Simple Documents (Software Publications) Produce Desktop Published Documents (Software Publications) Publisher 2010 Assessment only on completion of BSBITU302A, BSBITU303A and BSBITU304A 8 9

6 Online studies with Great Southern Institute of Technology Online studies is a convenient and flexible way of completing an accredited course without having to attend classes. You can work through activities and assessments at home from your own computer. To study online you will need to have access to a computer and the internet, and you may be required to purchase a text book for some units. Once you have enrolled, you will receive an introductory containing information on how to begin your online studies. You will have access to our online learning site, where you will be able to view all assessments and communicate with your lecturer. Enrolment in online studies is on a part-time basis of one or two units at a time. You work at your own pace which gives you the flexibility to work as fast as you wish. Online enrolments are on a continual basis which means when a unit of study is completed, enrolment in the next unit can occur. Each enrolment is current for six months from that enrolment date, but we do encourage you to complete it as soon as you can and move onto the next unit this way you can achieve your qualification sooner. It is important to remember you are not alone with online studies! Your lecturer is available for advice, feedback on assessments and general help via the online learning site, , phone and for personal one-on-one appointments. Recognition of Prior Learning Recognition of Prior Learning (RPL) is the formal acknowledgement of your current skills and knowledge obtained through previous life experiences, education and training or work experience (paid and unpaid). It does not depend on how, when, where or why the skills and knowledge have been obtained. RPL assessment can result in credit for a unit within a course, or entry to a course. It is based on evidence provided by the applicant. You can enrol for RPL at any time, but preferably before the course or unit starts. This means that you do not have to be enrolled in the unit before applying for RPL. Contact Us Freecall or phone flexi@gsit.wa.edu.au Previous studies The units of competency listed in this brochure are those offered by this institute. If you have successfully completed any units in the qualification with another registered training organisation, the institute may recognise this study as partial completion of the qualification. Alternative units may be available or you may be eligible for recognition of other training or experience. Discuss these options with the course coordinator. Not all institutes offer the same elective units. The information contained in this brochure was correct at the time of publication and may vary. This version updated in January

7 AMA1608 FREECALL GOVERNMENT OF WESTERN AUSTRALIA Business and Creative Industries Communications and The Arts Health Sciences and Community Services The Environment and Primary Industries Trade and Allied Industries Albany: 5 Anson Road Albany WA 6330 ph: Denmark: South Coast Hwy Denmark WA 6333 ph: Katanning: 9 Dore Street Katanning WA 6317 ph: Mt Barker: 7 Langton Road Mt Barker WA 6324 ph: Phone for more information. Receptionist Junior secretary Filing clerk 12 Entry level to industry Bookkeeper Customer service Officer Records clerk Administration assistant Administration officer Supervisor Team leader Project officer Supervisor Administrator manager Project manager Certificate I and II in Business Certificate III in Business Certificate IV in Business Certificate IV in Project Management Certificate IV in Frontline Management Diploma of Business Diploma of Management Diploma of Project Management g Bachelor of Business/Commerce Great Southern Institute of Technology University Career Pathways in Business RMA 1019 Basic Skills Developed Skills Well Developed Skills Highly Developed Skills