BPP Personal Effectiveness Programme

BPP Personal Effectiveness Programme

COURSE CALENDAR All sessions run from 16:30 to 18:30 MANAGING TIME AND PRIORITIES 14 OCTOBER ASSERTIVE COMMUNICATION 11 NOVEMBER PERFORMING UNDER PRESSURE 18 NOVEMBER EFFECTIVE BUSINESS WRITING 2 DECEMBER DEALING POSITIVELY WITH CHANGE 9 DECEMBER NEGOTIATION SKILLS 20 JANUARY NETWORKING 27 JANUARY IMPROVE PRODUCTIVITY THROUGH FOCUS 10 FEBRUARY BEING A SUCCESSFUL TEAM PLAYER 17 FEBRUARY IMPROVE PERFORMANCE WITH EMOTIONAL INTELLIGENCE 10 MARCH DEVELOPING RESILIENCE 31 MARCH

This programme of courses is designed to develop personal effectiveness, impact and productivity at work by focussing on the essential soft skills, attitudes and behaviours necessary to be highly efficient in the workplace. VENUE All sessions will take place in the heart of St Helier at BPP, 19 Hilary Street. PRESENTATION The programme is presented by Ian Lucas MCMI Ian manages BPP s non-exam based programmes which are aimed at developing the knowledge, skills and performance of managers and staff in a range of technical and people skills. Ian uses a wealth of industry experience at different levels of management to deliver practical, positive and enthusiastic sessions for our management and personal development programmes. Ian also teaches on the BPP s professional qualification courses for CMI, FIA, ACCA, and ICSA. Ian previously worked as the Training Manager for a leading national retailer with stores throughout the UK. In this role, Ian and his team were responsible for analysing, planning and delivering training for 600 retail staff across over 150 stores, as well as a further 400 distribution staff across nine different depots and over 100 Head Office staff in a variety of departments. COSTS 2 hour session: 95.00 Prices do not include GST. Those organisations or individuals who are not exempt from GST will pay an additional 5%. DISCOUNT Delegates or organisations booking 6 or more sessions will receive one session free of charge. TIMINGS 2 hour sessions will run from 16:30 to 18:30 HOW TO BOOK Simply complete the booking form at the back of this brochure and forward to Maxine Preddy at BPP. Email: maxinepreddy@bpp.com Fax: 01534 711801. Once BPP has received your booking we will send you confirmation along with full joining instructions. TERMS & CONDITIONS If you need to make amendments you can email: maxinepreddy@bpp.com. We will accept name changes at any point up to the start of the course free of charge. If it becomes necessary to cancel a course delegate the following policy will apply: Cancelations 28 days or more in advance, no charge/full refund Cancelations 27-7 days in advance, 50% charge Cancelations less than 7 days in advance, no refund CHANGE OF DATE, VENUE OR TUTOR BPP reserves the right to change course dates, venues or tutors, or cancel in exceptional circumstances. We will of course advise you of any changes as early as possible.

MANAGING TIME AND PRIORITIES 14 OCTOBER Personal time management skills are essential for effectiveness at work. On this course delegates will identify their personal time-stealers. Once identified they can then determine the actions they need to take to gain control of the time they have available, in order to maximise their personal productivity. By the end of the course delegates will understand the importance of planning and prioritisation of their work. ASSERTIVE COMMUNICATION 11 NOVEMBER This course will show how good communication is crucial to the effectiveness of all organisations. The course aims to improve the individual s interpersonal communication skills through awareness of personal styles, discussion and practice of alternative approaches when communicating with others. Delegates will learn how assertive behaviour differs from aggressive and passive behaviours and use a variety of assertiveness skills and techniques to express their needs positively. PERFORMING UNDER PRESSURE 18 NOVEMBER This interactive course has been designed to help delegates identify the causes of stress, together with the signs and symptoms in both themselves and others. It provides practical steps and strategies for preventing and dealing with stress in the workplace. EFFECTIVE BUSINESS WRITING 2 DECEMBER This course will provide participants with the skills required to produce clear, consistent and effective written communication. DEALING EFFECTIVELY WITH CHANGE 9 DECEMBER We all respond differently to change and not always positively. However, change is now inevitable. This course explains why change is necessary; why we respond as we do and how we can choose to respond appropriately and in a positive way. We will explore how to develop a positive attitude and behaviours towards change. NETWORKING 27 JANUARY Networking is a powerful tool for personal and business development. Delegates will learn about using their individual style to communicate with people; how to put themselves and others at ease, and joining and leaving groups. IMPROVE PRODUCTIVITY THROUGH FOCUS 10 FEBRUARY Does your mind continually flit from one thought to another? Do you struggle to focus on one thing for more than a few minutes? Are you surrounded by half-finished jobs? Digital dementia is a term that refers to the deterioration in cognitive ability due to constant interruptions that have become normal in the digital generation. Being relentlessly bombarded by emails, instant messages, phone calls, and other interruptions has brought about poor memory, concentration and productivity. This session looks at ways to take back control and discipline the brain for better concentration and focus. BEING A SUCCESSFUL TEAM PLAYER 17 FEBRUARY This interactive course looks at developing the key skills necessary to become a high-performing member of a highly effective team. IMPROVE PERFORMANCE WITH EMOTIONAL INTELLIGENCE 10 MARCH Great emphasis is placed on qualifications, but this alone is no guarantee of success. The use of interpersonal skills and being in control of our emotions is far more important in the modern workplace. This course defines Emotional Intelligence and looks at how understanding someone else s viewpoint can help us to achieve positive results in our workplace. DEVELOPING RESILIENCE 31 MARCH Personal resilience is arguably the most important resource for coping well during challenging times. This session will explore the options available to help staff bounce back after a setback and develop their resilience to future challenges. NEGOTIATION SKILLS 20 JANUARY The aim of this course is to focus on the key aspects and rules of successful negotiation, including arguments and counter arguments, fall-back positions, creative solutions and alternatives to agreement.

PERSONAL EFFECTIVENESS BOOKING FORM Please return to: Maxine Preddy, email: maxinepreddy@bpp.com fax: 01534 711801 PERSONAL DETAILS Title: Mr/Mrs/Ms etc: First Name: Surname: Job role: Date of birth: AUTHORISATION TO INVOICE EMPLOYER Company name: Authorising Manager: Job Title: Please tick if you wish to be advised of any absences Company Address: Address for any correspondence (home / work) Post code: Post code: Daytime Telephone: Email address: Signature: Daytime Telephone: Email Address Signature: COURSE DETAILS I would like to book on 6 courses for the discounted cost of 5 Alternatively, indicate below which courses you would like to attend. Do you have any special need/disability that may affect you in the event of a building evacuation whilst you are on the premises? Yes No (If yes, please arrive for the start of the first session 15 minutes early to allow for the local health and safety Officer to complete the necessary evacuation procedure and assessments with you). PAYMENT DETAILS (please tick) Invoice Card Cheque Grand total : Card type (please tick) MasterCard Visa Switch Card number Expiry date: Valid from: Issue no: Security code: (last 3 digits on signature strip) Cardholder s name: (as it appears on the card) Cardholder s address: (if different from above) Cardholder s signature: Cheque enclosed (payable to BPP CI Ltd) Note: By signing this form you are agreeing to our Terms & Conditions as stated on our website. To read the full Terms & Conditions go to bpp.com/terms

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