About the IAM Level 5 Certificate in Managing Change (QCF)

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1 About the IAM Level 5 Certificate in Managing Change (QCF) This qualification is for individuals who wish to develop their skills in managing within organisations. Qualification aim The IAM Level 5 Certificate in Managing Change deals with understanding the principles of management, how to plan for, the implementation of management plans and the evaluation of. (Source: IAM Qualification handbook May 2013 edition) Accreditation: Qualification accreditation information: Accredited qualification number: 601/3111/1 Awarding body: Industry Qualifications. Recognition Number RN5330 Further information at: Deltic Training is a recognised learning provider within the UK Register of Learning Providers, UKPRN: Entry Criteria There are no formal entry requirements for this qualification. However, the IAM recommend that candidates should have a level 4 qualification or equivalent work experience within an organisation. For candidates whose first language is not English, The IAM recommend a language knowledge equivalent to level 6 ILETS. The content and level of demand of this qualification is broadly equivalent to study in the second year of a university bachelors degree in the area of business management. Therefore, given the complexity of some of the content we believe that candidates will not have sufficient knowledge or experience below the age of 19. Study Methods This course may be studied at a fixed venue (see for details) or on a distance basis. Course duration Fixed Venues: For candidates studying this qualification at one of our fixed venues, the course will be structured to allow for assessment after four months of study. Page 1

2 Distance learning: Deltic have designed support materials to enable candidates to study wherever they are in the world. We recommend 60 hours of study to achieve the Certificate, over as short or long a time as you wish. The actual amount of study will largely reflect the amount of practical experience the student has to complement their studies. We find that five hours a week for students with relevant experience enables them to complete this course in about three months. Course Learning Outcomes This Certificate has four learning outcomes. The candidate will: 1 Understand the principles of management 1.1 Describe the drivers for and their likely impact on organisations 1.2 Summarise the impact of the external environment on organisational structures, people and processes 1.3 Examine the ethical and social implications of 1.4 Evaluate the nature and function of organisational culture 1.5 Differentiate between the advantages and disadvantages of different models of organisational 2 Understand how to plan for 2.1 Identify the stages in the process 2.2 Evaluate the roles and responsibilities of those involved in managing the process of 2.3 Describe the requirements of a realistic and achievable management plan 2.4 Outline the application of project management techniques to the management of 2.5 Investigate the importance and requirements of a communication strategy for the management of 3 Understand the implementation of management plans 3.1 Investigate the role and importance of feasibility and pilot tests prior to implementing 3.2 Outline the role of contingency management 3.3 Describe the implications for people management during and after the process 3.4 Measure the costs and benefits of 3.5 Analyse tools and techniques to manage the implementation of 4 Understand the evaluation of 4.1 Demonstrate the scope of tools and techniques used for measuring the effects of 4.2 Describe the tools and techniques used to assess the value and impact of the 4.3 Assess the role of knowledge management models in context of management Page 2

3 Reading List: Please note that the following texts are not included within the course fee. The Mandatory text and Business the Ultimate Resource 3 rd edition, when used in conjunction with the online Deltic course notes, will be sufficient reading to achieve a satisfactory pass for the course. However, we recommend that students undertake further reading from the further suggested reading to achieve higher grades, and to enable study at greater depth. Mandatory texts: - Hislop, D. (2009) Knowledge Management in Organizations. Oxford, Oxford University Press - Mullins, L. J. (2010) Management and Organizational Behaviour. 9th edition, Harlow, FT Prentice Hall Students of the course should also obtain a copy of Business the Ultimate Resource (3 rd edition) as students will be directed to this within their online course notes. Both these texts are available from good booksellers, or through Ebay, Amazon etc. Alternatively they may be purchased from Deltic at 40 for the Atkin & Brooks book, 45 for the Wiggins book, and 50 for the Business: the Ultimate Resource 3 rd edition book. Assessment The Award is assessed by a single Assignment of between words. The assignment is produced to answer a series of questions presented by the Institute of Administrative Management (IAM). Assessment is carried out by Deltic Training, and subject to Moderation by the awarding body according to their regulations. The timetable for registration to the Award, presentation of assignments, and notification of results is as per the Assessment Series Timetable, details of which are available from the DelticTraining website. Progression As well as being a standalone recognised professional award, students successfully completing the Certificate may progress to further levels and depth of study. The most popular next stage of study is to the full qualification: the IAM Level 5 Diploma in Business and Administrative Management (broadly equivalent to the second year of a UK university batchelor degree in the area of business management). This course is offered by Deltic on a distance basis see for more details. In addition, candidates may wish to refer to the IAM website for details of progression paths for direct entry to university degree programmes. See for details, or contact Deltic. Page 3

4 Student membership All Level 5 Certificate in Managing Change candidates registered with the IAM through Deltic receive student membership of the Institute. This enables them to have access to the Student Members Login area of the IAM website. This included in the course fee. Following registration with the IAM, students are also eligible to apply for the NUS Extracard, giving a range of benefits and discounts. See For overseas students, this may be upgraded to the International Student Identity Card (ISIC) see Course Fee The fee for this course is only 700 plus VAT (UK) ( 840 total overseas) and includes all the following costs necessary for you to undertake and complete your studies: Three years iam student membership; Course registration; IAM Study materials; Online Deltic support materials; 1 x formal assignment assessment fee; Tutor support; Access to the Deltic library; Where students are funding this course privately, we are pleased to offer an instalment plan to allow for payment over three months at 280/month. Next Steps To enrol on this course, please complete and return the attached enrolment form to Deltic. If you have chosen to study on a distance basis, you may enrol at any time. If you have any questions regarding the course, do let us know we will be very pleased to help. We look forward to welcoming you on board with Deltic! Deltic Training Ltd, 26 Albert Street, HOLT, Norfolk, NR25 6HY. Tel: [email protected] Website: Registered in England and Wales No: Page 4

5 Application for enrolment to the IAM Level 5 Certificate in Managing Change (QCF) Please complete the following details and return to Deltic. Name: Address: Country: Membership Number (if already held): Postcode/ZIP: Telephone: Study method (Please state Distance or name of fixed venue): Distance basis Fixed venue (please state location): Please tick the appropriate box to indicate payment method: Cheques: Please make payable to Deltic Training Ltd Cheque enclosed for payment in full: monthly postdated cheques enclosed each for 280. (UK Private individuals only). Please charge debit/credit card below for the full fee Please charge three monthly instalments of 280 to card detailed below (Private individuals only) Debit/Credit card: Card No: / / / Expiry Date: / Security No: (Last 3 numbers on reverse of card) Switch only: Issue No: Start Date: / If you are able to reclaim VAT, and would like a VAT invoice, please tick here: Signature: Date: / / Return to: Deltic Training, 26 Albert Street, Holt, Norfolk, UK, NR25 6HY Registered in England and Wales No: [email protected] VAT Registration no Page 5