NAIIA. 78th Annual Conference



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NAIIA 78th Annual Conference NATIONAL ASSOCIATION INDEPENDENT INSURANCE ADJUSTERS DEDICATED TO SERVICE Reg. U.S. Pat. & TM Off. Empowering Our Next Generation 78th Annual Conference June 24-28, 2015 Registration Package Kingsmill Resort & Spa Williamsburg, VA

78th Annual Conference Thursday, June 25th Sessions Bruce Vogt Director of Key Accounts Rainbow International Keynote Address We have great news for all adjusters, claims happen and claims will continue to happen. However the types of claims may change due to types of coverage provided by carriers. Additionally the ways claims are adjusted will change. All of which make insurance adjusting exciting and challenging. You won t want to miss the opening session as we will explore some of these exciting and challenging prospects for the future of our great industry. Bruce Vogt an accomplished speaker, instructor, author, and communicator, is recognized in his field as a leading authority on humidity control water damage and restoration, and mold remediation. Bruce has been teaching education programs to insurance professionals for more than 20 years. NATIONAL ASSOCIATION INDEPENDENT INSURANCE ADJUSTERS DEDICATED TO SERVICE Reg. U.S. Pat. & TM Off. Session 1: NAC Symposium Join us for lively and timely discussions on matters of importance to the industry. This session is open to all attendees. A panel of very experienced insurance company claim representatives will answer your questions on any matter timely to the insurance claims market. This is a behind the scenes look at what drives the insurance market, how your understanding can be a competitive advantage and ask questions and get responses from client representatives from across the country. Moderated by President Elect Matt Ouellette, the session enables our experienced panel of National Advisory Council members to share their experiences and wisdom. Session 3: Matt Ouellette President Ouellette & Associates, Indianapolis, IN Rapid Structural Drying - New Approaches to Water Damage Session 2: Password Protection Is this you? I used to use one password for everything. I needed to change, so now I have like 5 and I can t remember any of them. Or: Somebody figured Mike Csom, Jr. out my password. Now I ASU Group need to rename my dog. Kalamazoo, MI Sound familiar? If this is you, a password safe can help. I ll show you how to easily keep track of hundreds of passwords using the KeePass Password Safe and introduce ways to replicate that information across all of your devices, including your key chain. Friday, June 27th Session Bruce Vogt Director of Key Accounts Rainbow International The attendee will learn the current best Practices for Category 1 clean water damage claims. Have you ever found yourself confused by water damage restoration contractors? This course will provide you the information you need to remove the confusion. We will cover the science of drying to include the four principles of drying. You ll learn where and when moisture meter reading should be taken. We ll explain the importance of daily monitoring and clearly explain why knowing Grains per pound is more important than relative humidity. You ll learn the formulas and standards used to determine how much equipment is needed to promptly and properly dry structures. Finally you learn what documentation the contractor should provide to you on a daily basis. CE Units will be available for this session.

Wednesday, June 24, 2015 7:00 am...golf Registration 8:00 am...golf Shotgun Start 4:00 pm - 5:30 pm...spouse/guest Meet & Greet 4:00 pm - 6:00 pm...registration 8:00 pm - 9:30 pm...platinum Vendor Reception Thursday, June 25, 2015 7:30 am - 11:30 am...registration 8:00 am...breakfast Welcome from President Jim Hunt 8:45 am...key Note Address - Bruce Vogt, Rainbow International 9:45 am...session 2 - National Advisory Council Presentation 10:00 am - 2:00 pm...spousal Tour to Williamsburg 11:15 am...session 3 - Password Protection - Mike Csom, ASU Group 1:00 pm - 4:00 pm...registration 1:30 pm - 4:00 pm...exhibitor Set Up 5:00 pm - 8:00 pm...welcome Reception with the Exhibitors Friday, June 26, 2015 8:00 am - 10:00 am...session 1 - Rapid Structural Drying - New Approaches to Water Damage Bruce Vogt, Director of Key Accounts, Rainbow International (CE Credits available for this session) 10:00 am - 12:00 pm...networking Brunch with the Exhibitors 11:45 am...prize Drawings in the Exhibit Hall (Exhibitors are not eligible to win) 1:00 pm...nominating Committee Meeting National Advisory Council Delegates Meeting Past Presidents Meeting NextGEN Meeting 2:00 pm - 4:00 pm...iila Meeting 6:00 pm - 10:00 pm...theme Night - Name That Tune in Colonial Williamsburg Saturday, June 27, 2015 2015 Schedule of Events 8:00 am -12:00 pm...naiia Business Meeting 9:00 am - 11:00 am...guest Brunch with presentation 12:30 pm...executive Committee Meeting 5:30 pm - 6:30 pm...pre Banquet Cocktail Reception 6:30 pm - 9:30 pm...naiia Closing Banquet and Show Grand Prize Drawing at close of show (must be present to win)

Golf Entertainment Information Kingsmill Plantation Course Par 72-6,432 yards, 18 Holes The Plantation Course is an Arnold Palmer and Ed Seay design that challenges players of all skill levels. The 6,432-yard, par-72 course favors accurate iron play and good putting. Fairway landing areas are generous, but water comes into play on eight holes, and there s no shortage of deep woods or yawning ravines. Greens are large and provide inviting targets for approach shots. Once on the putting surface, undulations and swales make getting down in two a satisfying accomplishment. With landmarks from Richard Kingsmill s 1736 plantation woven into the landscape, a Golf Sponsors round on the Plantation Course is truly historic. Tee Box Sponsor $ 175 Wednesday, June 24th $125.00/per person Closest to the Pin (4 total) $ 175 Kingsmill Plantation Course Registration: 7:00 am Shotgun Start: 8:00 am Longest Putt Sponsor $ 175 Spouse Tour with Lunch Thursday, June 25th 10:00 am - 2:00 pm $75.00/per person (minimum of 35 participants required) You will gather in the main lobby at Kingsmill at 9:45am and be greeted by professional guides who will escort your group onto awaiting Kingsmill Shuttles. During the short drive the guides will give an overview of the day and hand everyone their tickets. Upon arriving to Colonial Williamsburg you will be escorted to the historic streets of Williamsburg where you will learn how Colonial Williamsburg has become what it is today. You will get a first-hand look at life in the 18th century America. The tour will highlight the history of the restoration of Williamsburg and the lifestyles of its people in Colonial America. As you walk through these historic streets and exhibits, you will be given an in-depth narration of the beginning of Williamsburg and the work that continues today. At the conclusion of the tour the guides will escort you to Shields Tavern where you will enjoy a Colonial Lunch! You can return to the hotel at your leisure on one of the regularly scheduled Kingsmill shuttles. Check all that apply: Golf Tournament Williamsburg Tour GOLFERS ONLY: Handicap or Average Score: Please indicate any preferred partners (final pairings based on balanced teams) Name Company Phone Fax Email

Registration to Attend the 2015 NAIIA Conference We now have an on-line registration process in place for you to register to attend the conference at the Kinsmill Resort & Spa, June 24-28, 2015. It is a very user friendly process but to make it even simpler below are step by step instructions on how to register. We look forward to seeing you all there and hope you like this new system. It will also allow you to pay by credit card on-line, or if you prefer when you get to the payment page, choose Bill Me and send in a check. You will NOT get a separate invoice unless you request it via email to Brenda@naiia.com. Otherwise, just use the confirmation page you will receive upon registering. It will show the amount due. Please be sure to select the correct category for your registration. If registering a guest you will see that option as you move further into the registration pages. Please be sure to select the events you plan to attend so we have accurate counts for meals. 1. Go to www.naiia.com 2. Click on Market Place link 3. Click on the 15N Annual Conference link 4. Log in with your email address that is on file with NAIIA and your passcode (if you have not been to the NAIIA website before the default passcode is Password1) 5. Change the passcode if you are told to do so 6. Click on CONTINUE 7. Select Register For Yourself 8. Choose the Registration code and click next 9. Verify your information, and click next 10. Choose what events/sessions you want to participate in and remember there are two pages so go to page 2 before continuing 11. Click Next next and choose how many Guests you are bringing 12. Choose the Registration Code applicable to each guest (Guest for your spouse, CH for any children depending on their ages) and click next 13. Review the registration information and click on Register Now 14. Verify the Prices and Events and click on proceed to checkout 15. Choose your Form of Payment and put in any Credit Card Information 16. Click on Purchase Now to finish your registration Refund Policy: Full return with written request on or before April 15, 2015. 50% return with written request after April 15 until May 18, 2015 NO refunds after May 18, 2015 Late Registration Fee: A 10% Fee will be added to all registrations received after May 18, 2015. If you have any questions or need additional information, please contact Brenda Reisinger Phone: (209) 832-6962 Fax: (209) 832-6964 Email: brenda@naiia.net

Hotel Registration Form Kingsmill Resort & Spa 1010 Kingsmill Road, Williamsburg, VA 23185 June 24-28, 2015 Check-In Time: 4:00 P.M. Check-Out Time: 11:00 A.M. PLEASE RESERVE THE FOLLOWING ROOMS Please note this is a non-smoking hotel King ($215) Double/Double ($215) One Bedroom Resort Suite ($265) Two Bedroom Resort Suite ($425) Three Bedroom Resort Suite ($565) One Bedroom River Suite ($285) Two Bedroom River Suite ($465) Three Bedroom River Suite ($595) all prices plus 11% tax plus $2/night occupancy tax - room rate includes guest room internet access First night deposit will be made when rooming list is sent in ARRIVAL DATE / /2015 DEPARTURE DATE / /2015 RESERVATIONS FOR: Name Roommate Firm Street City State Zip Telephone (Business) (Home) Email (Business) Email (Home) Special Requests: Credit Card Number (Exp. Date) / / SEC: Cardholder s Name Address City/State/Zip Cancellation policy is seven days prior to arrival. One night room and tax charge for any early departures. Arrivals and departures outside of the group dates are subject to availability at the group rate. PLEASE FAX OR EMAIL THIS FORM BY MAY 25, 2015 Fax: (209) 832-6964 Email: brenda@naiia.com PLEASE DO NOT FORWARD TO THE HOTEL. Reservations excepted ONLY by this form.