TRANSPLANT FINANCIAL COORDINATORS:

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TRANSPLANT FINANCIAL COORDINATORS: Ensuring we provide accurate financial information to our patients and their families in a compassionate and tactful manner, while maximizing reimbursement for our transplant centers. MEETING AGENDA (Draft Agenda Subject to Change) Registration Opens Tuesday, October 8, 2019 5:00 pm to 7:00 pm DAY 1: WEDNESDAY, OCTOBER 9, 2019 7:00am - 5:00pm 7:00am - 5:00pm 5:30pm - 6:30pm 7:00am - 8:00am GENERAL SESSIONS 8:00am - 8:30am Welcome 8:30am - 9:30am KEYNOTE ADDRESS 9:30am - 10:00am REGISTRATION OPEN EXHIBIT AREA OPEN BREAKFAST Generously sponsored by NATIONAL MARROW DONOR PROGRAM / BE THE MATCH ~~ please sit with your transplant specialty - signs on tables ~~ WELCOME to Minneapolis! TFCA KEYNOTE ADDRESS - Generously Sponsored by TBD My Daughter s Heart Saved Her Daughter s Life Suzanne Falter, Donor Mom, Author, Speaker, Oakland, CA

10:00am - 10:15am Sponsor Session 10:15am - 11:45am Round Tables Sponsor Session TBD ROUND TABLES: Building Blocks of Best Practices Different Programs: Same Patient Concerns & Dynamics Heart Kidney Liver Lung/Thoracic Multi-visceral Pediatric KPD o o o Communicating and collaborating Learning together Round table session Moderators: Lisa McDermott, Transplant Operations Analyst, TFCA Trustee, Methodist Healthcare, Memphis, TN Lisa Donovan, Transplant Financial Coordinator, TFCA Trustee, SUNY Upstate University Hospital, Syracuse, NY 11:45am - 12:00pm Sponsored Session TBD 12:00pm - 1:00pm LUNCH - Generously Sponsored by TBD CONCURRENT BREAKOUT SESSIONS I 1:00pm - 2:00pm UNOS 2 topics choose one to attend UNOS: Presidents Address Maryl Johnson, MD, President UNOS Board of Directors, Professor of Medicine, Heart Failure & Heart Transplantation, University of Wisconsin Hospital & Clinics, Madison, WI CONCURRENT BREAKOUT SESSIONS II Moving CAR-T Cellular Therapy From Research to Standard of Care: Financial & Operational Challenges Gary Goldstein, Business Manager, Blood & Marrow Transplant Program, Stanford Health Care, Palo Alto, CA 2:00pm - 3:00pm 3 topics choose one to attend

Waitlist Management VAD 3:00pm 3:15pm 3:15pm - 3:30pm Sponsored Session GENERAL SESSION 3:30pm - 4:30pm Improving Patient Experience The Financial Approach to Waitlist Management John Gutowski, FACHE, Executive Director of Transplant, University of Colorado, Aurora, CO The Latest on CAR-T Coverage, Coding/Billing, & Reimbursement from Medicare & Commercial Payors Jugna Shah, MPH, President and Founder, Nimitt Consulting Inc., Spicer, MN VAD/Transplant Financial Clearance La Bresha Johnson, MBA, Revenue Cycle Manager, Manager Financial Services/Transplant/International, Ochsner Health System, New Orleans, LA Sponsor Session - TBD How Matters: Using Motivation Interviewing to guide conversations with patient to strengthen their personal motivation and commitment to achieve goals. Peter Sobota, LCSW, Clinical Assistant Professor, University at Buffalo, School of Social Work, Buffalo, NY TFCA WELCOME RECEPTION 5:30pm 6:30pm in the Sponsored by Veloxis Pharmaceuticals

DAY 2: THURSDAY, OCTOBER 10, 2019 7:15am - 4:45pm 7:15am - 2:30pm 7:15am - 9:00am** REGISTRATION OPEN EXHIBIT AREA OPEN BREAKFAST ** Note** TFCA Business Meeting starts at 8:00 am for all TFCA Members 8:00am - 9:30am TFCA Annual Business Meeting 9:30am - 9:45am 19th Annual TFCA (Transplant Financial Coordinators Association) Business Meeting [Session Attendance Limited to TFCA MEMBERS] The TFCA Business Meeting is for active TFCA members only. In this meeting the TFCA governing body is charged with disseminating association business information: Officer Reports, Financial Reports, and Committee Reports: Certification, Fundraising, Elections, Planning, and Resource Guide. Open discussion will follow officer reports and committee updates for members to ask questions and seek clarification on subjects and topics pertinent to our organization. GENERAL SESSIONS 9:45am - 10:45am Fundraising Organizations 10:45am - 11:45am Pharmacy 12:00pm - 1:00pm It Takes A Village: Preparing Patients to Fundraise for Transplant Costs Rick Lofgren, CFRE, President & CEO, Children s Organ Transplant Association-COTA Bloomington, IN Michelle Gilchrist, Chief Executive Officer, National Foundation for Transplants (NFT), Memphis, TN Navigating The Complexities of Pharmacy Benefits, Coverage, & Authorizations Kristin Fox-Smith, MPA, Senior Vice President of Visante Hospital and Health System Services, Salt Lake City, UT LUNCH

CONCURRENT BREAKOUT SESSIONS III 1:00pm - 2:00pm 3 topics choose one to attend Kidney Paired Exchanges NMDP Cost Report Basic 2:00pm - 2:30pm Ten Things Financial Coordinators Should Know About Kidney Paired Exchanges Andrea Tietjen, Director of Transplant Finances, Quality and Data, Saint Barnabas Medical Center, Livingston, NJ NMDP Updates and Hot Topics 2019 Susan Leppke, MPH, Director, Public & Payer Policy, National Marrow Donor Program/Be The Match, Minneapolis, MN Overview of Reimbursement for Organ Acquisition Costs: Medicare Cost Report, SAC, Monitoring Reimbursement Robert Howey, Senior Director, MBA, MHA, CPA, Toyon Associates, Inc., Concord, CA CONCURRENT BREAKOUT SESSIONS IV 2:30pm - 3:30pm TFC 101 Cost Report Advanced 3 topics choose one to attend Getting Started: A Panel Discussion for the Beginner TFC Kara Hovatter, Heart/Kidney Transplant Financial Coordinator, Penn Transplant Institute, Perelman Center for Advanced Medicine, Philadelphia, PA Deidra Simano, Transplant Operations Specialist, Transplant Financial Coordinator, Dartmouth Hitchcock Medical Center, Lebanon, NH Lisa McDermott, Transplant Operations Analyst, Methodist Solid Organ Transplant Institute, Methodist Blood & Marrow Transplant Center, Memphis, TN Michelle Dodson, Transplant Financial Coordinator, Cellular Therapy Program, Allegheny Health Network Cancer Institute, Pittsburg, PA Cost Report TBD Cost Report Advanced Robert Howey, Senior Director, MBA, MHA, CPA, Toyon Associates, Inc., Concord, CA CONCURRENT BREAKOUT SESSIONS V

3:30pm - 4:30pm Live Donor Billing Pharmacy 3 topics - choose one to attend Living Donor Complications/Donor Billing Andrea Tietjen, Director of Transplant Finances, Quality and Data, Saint Barnabas Medical Center, Livingston, NJ Navigating the Medicare Maze: Part B & Part D Explained for Transplant Judy Maltz, Vice President, Board of Directors, Transplant Community Alliance, Phoenix, AZ Cellular Therapy 101 Rajwant Dhami, Certified Transplant Financial Coordinator, Blood and Marrow Transplant Program, Sacramento, CA DAY 3: FRIDAY, OCTOBER 11, 2019 7:30am - 12:30pm 7:00am - 8:30am 7:30am - 9:30am REGISTRATION OPEN BREAKFAST TFCA CERTIFICATION TEST Must be an active 2019 member in TFCA to participate in testing. General Session 8:30am - 10:00am CMS 10:00am - 10:30am CMS and The Marketplace Updates and What to Expect for 2020 Brenda Delgado, Regional External Affairs Liaison, Office of the Regional Administrator, Centers for Medicare & Medicaid Services, Chicago, IL BREAK use this time for check out; bring luggage to sessions General Sessions Special prize drawing during 12:30pm General Session -- not to be missed MUST BE IN ATTENDANCE TO WIN!

10:30am-11:00am Sponsor Session GENERAL SESSION 11:00am - 12:00pm Centers of Excellence Wrap-Up 12:00pm-12:30pm HelpHopeLive Kelly Green, Executive Director, Help Hope Live, Radnor, PA Centers of Excellence: Navigating Through the Ups and Downs of COE Jennifer Milton BSN, CCTC, MBA, Administrative Director, Clinical Assistant Professor, University of Texas Transplant Center, San Antonio, TX 2019 TFCA Workshop Wrap-Up & Evaluations Lisa McDermott, Transplant Operations Analyst, Methodist Healthcare, Memphis, TN;TFCA Trustee, TFCA Workshop Planning Committee Co-Chair Lisa Donovan, Transplant Financial Coordinator, SUNY Upstate University Hospital, Syracuse, NY; TFCA Trustee, TFCA Workshop Planning Committee Co-Chair