Dynamic Learning Maps Consortium Technical Liaison Webinar Fall 2015 James Herynk Audio will be streamed through Skype for Business/Lync. Please hold questions until the end. All questions must be asked through the chat box. The present publication was developed under grant 84.373X100001 from the U.S. Department of Education, Office of Special Education Programs. The views expressed herein are solely those of the author(s), and no official endorsement by the U.S. Department should be inferred.
Lync/Skype for Business Dynamic Learning Maps Consortium Technical Liaison Webinar
Technical Liaisons Webinar Topics About DLM Technical Liaison Role KITE System Requirements for KITE Resources Installing KITE Client Windows Macintosh ipad Chromebook Whitelisting LCS, Local Caching Server Troubleshooting Data extracts Timeline Help Desk 3 of 25
About DLM The DLM Consortium consists of many member states Alternate assessments for students with the most significant cognitive disabilities Grades 3-8 and high school 4 of 25
What do Technical Liaisons do? The key duties of the Technical Liaison are to provide technical support for Educator Portal and KITE Client, troubleshooting, and assist in elevating questions to the help desk. 5 of 25
KITE System KITE is a platform developed to meet the needs of the next generation of large-scale assessments. Educator Portal Manage student, user, and assessment data educator.cete.us KITE Client DEMO Delivers assessments to students Download and install from the DLM website 6 of 25
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KITE Client and Educator Portal: Supported Platforms and Browsers Supported Platforms for KITE Client Windows 7, 8, 10 Mac OSX 10.6-10.10 (Only Intel-based) (OSX 10.11 TBD) ipad Chromebooks and Chrome OS (45.0.2454.86 tested) NOTES: Not supported XP and OS 10.5 The minimum screen resolution requirement is 1024x768. Supported Browsers for Educator Portal Firefox 24.3 ESR or above Safari 6.0.5 Internet Explorer 8 and above Google Chrome 35 and above 10 of 25
Resources /newjersey /wisconsin dynamiclearningmaps.org/iowa /alaska Documentation Assessments > Operational Testing > State Technical Liaison Manual CSV Templates Recorded webinars Subscribe to Test Updates Applications and Technology Assessments > KITE & Educator Portal Requirements KITE Client Local Caching Server Helpdesk Report Data Extracts DEMO DEMO 11 of 25
Download Sources Windows (DLM website) Macintosh (DLM website ipad (DLM website or itunes) Chromebooks (chrome web store) 12 of 25
Chromebooks (KITE 1.0.7) Download KITE Client from Chrome web store Secure the Chromebook Kiosk Mode must be set in both unmanaged and managed Chromebooks to prevent students from exiting KITE Client during testing. 13 of 25
ipad (KITE 1.3 to 2.0) Updated version (2.0) will be available toward the end of September Current version is 1.3 in App Store Download KITE Client from App Store Secure the ipad Modes Autonomous Single App Mode (ios 8) Single App Mode (ios 7 or 8) Bundle ID: us.cete.tde.kite Guided Access Settings>General>Accessibility>Guided Access 14 of 25
Macintosh (KITE 2.0) Uninstall System Preferences Delete KITE Client and Preferences Note the differences in adjusting system preferences between OS 10.9+ and 10.8- Applications folder Delete KITE Client.app and KITE Client preference.app Application Support folder Delete KITEClient folder Download and install Place KITE Client icon and Preferences in Applications folder In Security & Privacy > Accessibility Drag KITE Client and preferences icons to list 15 of 25
Windows (KITE 2.0) Uninstall Add remove programs Delete KITE Client folder form Program File (x86) Install Download and run Note: As of Wednesday, September 16, 2015, and enhancement was made available to the KITE Client which allows you to select the download destination folder, thus allowing you to push out to devices or remote install. 16 of 25
Identify Your Version Windows Open the readme file in the KITE Client Directory Macintosh Open readme file in KITEClient.app ipad Open KITE Client and the version will appear Chromebooks Not needed 17 of 25
Whitelisting To ensure your firewall will allow data to pass through to our servers (AAI/CETE/KITE), please ensure the following are whitelisted at your location: *.cete.us & email from ku.edu It may help to allow the following files access through the firewall: kiteclientae.exe & kiteclient.exe & tde.exe Error messages, content issues, or captcha requests If you have error messages or persistent captcha requests, contact the Help Desk If content seems blocked, whitelist our server and content delivery network IP addresses 103.21.244.0/22 103.22.200.0/22 103.31.4.0/22 104.16.0.0/12 108.162.192.0/18 129.237.18.64/27 141.101.64.0/18 66.206.205.32/27 162.158.0.0/15 173.245.48.0/20 188.114.96.0/20 190.93.240.0/20 197.234.240.0/22 198.41.128.0/17 199.27.128.0/21 18 of 25
Local Caching Server (LCS) A local computer that is set up to store data from students testing in KITE Client and then send that data all at once. Only a handful of schools will need an LCS No need to configure KITE Client for LCS if not using LCS Student responses delivered to the LCS on the local network, not the Internet Bandwidth used efficiently, data sent when connection is strong, a test continues without internet 19 of 25
Troubleshooting: CSV files and data management Create.CSV Files, 4 templates Users, Enrollment, Rosters, TEC Leading zeroes Template format Organization numbers Enter and edit data in Educator Portal View, Upload, Add Manually Upload errors Save/save as (.CSV) Import/open 20 of 25
Troubleshooting: Educator Portal & KITE Client KITE Client vs. Educator Portal Logging in Usernames Reset password Supported Browsers Educator Portal Firefox 24.3 ESR or above, Safari 6.0.5, Internet Explorer 8 and above, and Google Chrome 35 and above Clearing cache Professional Development modules now on MOODLE Tickets Adobe Reader or another tool for PDFs Printing Smartboards Switch support 21 of 25
Report Data Extracts Report Data Extracts Current Enrollment Roster Users Accessibility Profile Accessibility Profile Summary DEMO Go to: 1. Educator Portal 2. Click on Reports 22 of 25
Timeline Dates Fall 2015 September 10, 2015 Late September October 29, 2015 December 17, 2015 January 19 February 19 February 4 March 16 June 10 Testing Activities Assessment plan (check with your SEA) Software release, KITE Client and Educator Portal ipad App available Software release, Educator Portal and the Local Caching Server Software release, Educator Portal Data validation/revision window (no later than 3 weeks before state s spring window opens) Software release, Educator Portal Consortium operational spring window, each state will individualize their window 23 of 25
Issues for the Help Desk Technology Download and install KITE Client Testing environment issues Network KITE Client performance Escalating issues Informing users about OS, LCS, or browser versions Showing users how to clear cache No XP support DATA User accounts Student information Data extracts Manipulating CSV files 24 of 25
Contacting Help Desk For questions please contact the Help Desk at 1-855-277-9751 (toll-free) or DLM-support@ku.edu. Open Monday-Friday, 7:00 a.m. to 7:00 p.m. Central Time. What to include? Your name and email address Your state, district, and school An example student if applicable A testlet number if applicable Error messages Operating system and browser Information about network configuration, firewall, and LCS 25 of 25
THANK YOU! For questions, please contact: dlm-support@ku.edu The present publication was developed under grant 84.373X100001 from the U.S. Department of Education, Office of Special Education Programs. The views expressed herein are solely those of the author(s), and no official endorsement by the U.S. Department should be inferred.
Verify KITE Client Version Windows Open the readme file in the KITE Client directory Macintosh Open the readme file in KITEClient.app ipad Chrombooks