Workforce Development and Succession Planning

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2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t Wrkfrce Develpment and Successin Planning Jung H. Lee Assciate Directr fr Finance and Business Develpment American Assciatin f State Highway and Transprtatin Officials 1 Chair Yung Prfessinals in Transprtatin

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 2 Presentatin Objectives T prvide a persnal perspective and illustrate the value f prfessinal develpment vehicles T talk abut generatinal characteristics f Gen Y / Millennials T utline wrkfrce trends facing State DOTs T intrduce Yung Prfessinals in Transprtatin T elicit feedback and answer questins

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t Observatins frm Persnal Experience 4 Yu need bth institutinal supprt and luck Luck can t be structurally designed, but institutinal wrkfrce develpment tls can be: Internships are key in lcking in and develping interest At the rganizatin level, genuine management supprt and buy in fr career develpment At the individual level, finding mentrs fr yung emplyees is crucial

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 5 Observatins frm Persnal Experience Institutinal wrkfrce develpment tls cnt d Prfessinal develpment vehicles with access t ample resurces ($$$)! This shuld nt be the first item t receive budget cuts during tugh times Take advantage f the wave f interest in public service right nw Fstering interest f tday s students and graduates by appealing t generatinal preferences

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 6 Generatinal Preferences fr Millennials (Frm an Accuntemps survey) Shw them the path t grwth and ffer new challenges Mst Millennials aren t ging t be satisfied waiting arund ding the same ld 9 t 5 until they earn the pprtunity t take n greater respnsibilities Frm the day Gen Y wrkers begin their jbs, emplyers shuld ffer diverse and challenging assignments that will stretch their skills, build their cnfidence, and make them feel valued Pairing Millennials with mre seasned emplyees in wrking r mentring arrangements can yield psitive results, since Gen Y wrkers are eager t learn and mentring facilitates knwledge transfer Cnsider ffering in huse training prgrams, and encuraging Millennials t attend prfessinal develpment events and jin industry assciatins

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 7 Generatinal Preferences fr Millennials Be accessible and cmmunicative Since many Millennials grew up n technlgy frm e mail t cell phnes and everything in between, they are accustmed t instant cmmunicatin Gen Y wrkers want and expect frequent cmmunicatin with their supervisrs with an pendr plicy and wuld like t receive daily feedback n their perfrmance Dn t wait fr the annual review t talk with Millennial emplyees abut where and hw they can imprve their wrk Mst Gen Y wrkers expect a balance when it cmes t cmmunicatin: T much interactin is as bad as t little

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 8 Generatinal Preferences fr Millennials Help them achieve wrk/life balance Nearly 73 percent f Gen Y prfessinals surveyed said they are cncerned abut being able t balance their careers with persnal bligatins Emplyers shuld rethink the need fr mre traditinal wrk schedules, and increasingly embrace flexible arrangements such as telecmmuting, jb sharing, and cmpressed wrkweeks

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 9 Generatinal Preferences fr Millennials Dn t make them wait t lng fr perks While it may be a lngstanding plicy fr new emplyees t wait a certain amunt f time fr healthcare cverage r a year r mre t invest in yur cmpany s retirement plan, the sner yu can prvide benefits t Gen Y wrkers, the better Millennials dn t live in the mment; they are already cncerned abut their lng term security, including healthcare and retirement benefit Emplyers shuld strive t ffer cmpetitive benefits, and be upfrnt and clear abut what emplyees can expect t receive and when Make a pint t prvide benefits details thrugh yur rganizatin s website, literature and recruiting advertising

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 10 The Gd News abut Millennials (frm The Tethered Generatin HR Magazine) Techn savvy They re enrmus cnsumers f infrmatin and can lcate details abut anything within secnds. Must train t adequately vet the research they find n the Internet. Adept at glbal and diversity issues They can reach well beynd the cnfines f gegraphy and establish relatinships with thers. Team riented They measure themselves by their peers. Multitaskers The cnstant stimuli frm vide and cmputer games have caused millennials t be bred if there isn t enugh infrmatin cming in t keep ur brains busy.

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 11 Discretin The Bad News abut Millennials A cnversatin that wuld nrmally be judged as a private discussin between a bss and subrdinate will becme public. Independence Because parents verscheduled their lives, they dn t knw what t d next. They will need mre directin. Realistic expectatins This generatin believes they can change the wrld n the first day f wrk. The prblem is that they dn t have the track recrd t supprt these statements.

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 12 Patience The Bad News abut Millennials They re used t instant gratificatin. Advantage is they can becme mre efficient. Disadvantage is they may nt have the patience t wrk thrugh a cmplex prblem. Wrk ethic One prblem HR prfessinals are already facing is many yung peple entering the wrkfrce have unrealistic expectatins abut what it means t wrk. Sft skills and the basics Students grammar may suffer frm an ver reliance n cmputer prgrams that crrect language errrs. Email and instant messaging reduces the pprtunity fr facet face interpersnal interactin.

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 13 NCHRP Reprt 636: Tls t Aid State DOTs in Respnding t Wrkfrce Challenges Wrkfrce Trends in State DOTs Out f 14 careers, 2.6% f students expressed interest in transprtatin (based n Univ. f Denver study) Mre wrk t be dne than resurces t accmplish The rapidly changing nature and cntent f wrk A new technlgy substantially changes the traditinal methds f accmplishing wrk

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t 14 Wrkfrce Trends in State DOTs A new prgram mandated by the legislature requires hiring a new ccupatinal categry Lss f leadership and technical brain trust thrugh retirements: within 5 years, 40% f the wrkfrce is eligible t retire Dwnsizing and utsurcing f DOT functin Establish a culture f perfrmance t enhance prductivity and custmer service Imprved efficiency and accuntability fr human resurces services and prcessing

Yung Prfessinals in Transprtatin An Intrductin 15

What is YPT? YPT is a grup f yung transprtatin prfessinals based in Washingtn, DC. Membership t YPT is pen t all yung transprtatin prfessinals arund the wrld. We DO NOT have an age restricted definitin f yung in YPT. Anyne is welcme t participate in ur activities. 16

YPT s Gals Prfessinal Develpment: Prvide a regular series f seminars frm leading individuals r teams in the transprtatin field. Fellwship: Prvide an nging frum fr mutual supprt and interactin between yung transprtatin prfessinals, especially fr thse starting their careers. Netwrking: Prvide netwrking pprtunities and seminars t help yung prfessinals advance their careers and share innvative ideas. 17

YPT Bard f Advisrs Jack Bass,Chief Operating Officer, AASHTO Mrtimer Dwney, Chairman, PB Cnsult Rbert Flanagan, Senir Vice President, First Suthwest Cmpany Emil Frankel, Bipartisan Plicy Center Jhn Hrsley, Executive Directr, AASHTO Tny Kane, Directr f Engineering and Technical Services, AASHTO Janet Friedl Kavinky, Directr f Transprtatin Infrastructure, US Chamber f Cmmerce Emeka Mneme,Chief Administrative Officer, Washingtn Metrplitan Area Transit Authrity Glria Shepherd, Assciate Administratr fr Planning, Envirnment, and Realty, Federal Highway Administratin Stephen Van Beek,President and CEO, En Transprtatin Fundatin 18

Funding YPT Executive Cmmittee Chair: Jung Lee, AASHTO Deputy Chair: Marcus Bwman, IAC Vice Chair fr Administratin: Susan Hward, NCDOT Vice Chair fr Cmmunicatins: Nick Perfili, Fairfax Cunty DOT Vice Chair fr Finance: Laura Feast, SAIC Vice Chair fr Membership: Chris Smith, AASHTO Vice Chair fr Prgrams: Matthew Bieschke, PB 19

Our Members Active, diverse grup frm all aspects f the transprtatin field frm arund the wrld Public and private sectrs US and internatinal members Vting and Nn vting membership categries 550+ fficial members 1400+ subscriptins n LinkedIn 20

Our Events 21

Leadership Seminar Guests S Far Jack Bass, Directr f Prgram Finance and Management, AASHTO Tyler Duvall, frmer USDOT Acting Undersecretary fr Plicy Emeka Mneme, Chief Administrative Officer, WMATA Mrt Dwney, Chairman f the Bard, PB Cnsult Dnna McLean, Vice Chairman, Amtrak Bill Millar, President, APTA Steve Van Beek, President and CEO, En Transprtatin Fundatin 22

Active Online Presence Official Webpage at http://ypt.transprtatin.rg Official Email address at ypt@transprtatin.rg Official YPT Facebk Grup at http://www.facebk.cm search YPT Official YPT LinkedIn Grup at http://www.linkedin.cm search YPT 23

YPT Fundraising We wuld like t seek yur supprt fr Leadership Seminars Quarterly Newsletter Mbility Matters Plicy Frums Annual Dinner Research Grants TRB Receptin Reginal Chapter Establishment Many ther activities 24

Cntact Infrmatin Yung Prfessinals in Transprtatin 444 Nrth Capitl St NW, Suite 249 Washingtn, DC 20001 (202)624 5818 http://ypt.transprtatin.rg ypt@transprtatin.rg 25

2 0 0 9 S O L U T I O N S S U M M I T : P u b l i c T r a n s p r t a t I n W r k f r c e D e v e l p m e n t Thank Yu Jung H. Lee Assciate Directr fr Finance and Business Develpment AASHTO American Assciatin f State Highway and Transprtatin Officials 444 Nrth Capitl Street NW, Suite 249 Washingtn, DC 20001 Phne: (202) 624 5818 Fax: (202) 624 5469 Email: jlee@aasht.rg Web: www.transprtatin.rg 26