Office 365 from the ground to the cloud Webinar 5 Cross-sell and Upsell June 2014
The Series The Basics Building Your Office 365 Practice Cross-Selling and Upselling Opportunities Microsoft Azure and Windows Intune Making Money From Selling Microsoft Cloud How to Demo Office 365 Compellingly Office 365 FastTrack Preparing for Exam 74-325
Selling Microsoft Office 365 offers you many different opportunities for business and revenue growth and the ability to deepen your customer relationships We Offer you - Dedicated cloud support (0365 & SPLA) 10 Active Microsoft Certified Professionals BDM available in field Dedicated Microsoft training and marketing portal Learn Smart: Earn Smart Videos, Webinars, Workshops, Training Events, MSPU, MDF www.microsoft.ingrammicro.co.uk
Go to Market Email Templates
COMMUNICATION SALES SPECIALIST ACCREDITATION Register: www.microsoft.co.uk/learnsmart/events When: 10th June 2014 Where: Microsoft Campus, Thames Valley Park What's included? Understanding the Lync 2013 opportunity Sell Lync 2013 Solutions Win against the competition with Lync 2013 Understanding the Lync 2013 licensing Introducing the new Office Selling Office 365 Cloud principles Selling Office 365 Licensing overview
Prizes can be won through buying the following Microsoft products and services from Ingram Micro; Microsoft Licensing Microsoft Office 365 Open & SPLA s Specific Windows Device Sales www.microsoft.ingrammicro.co.uk/racing
Bigger deals driven by easier upsell/cross-sell Other Products and Services Office
Services, Services, Services Managed Services and Packaged IP Tier 1 / Tier 2 support) Office 365 Licensing Revenue Deployment & Migration Services Assessment / planning Migration of data Establishment of service Add-on Projects and Solutions Expansion Customization LOB integration IT infrastructure design IT planning IT training New user set-up Updates End-user training SharePoint Templates Windows Intune Desktop Management Policy/Patch Management Software Asset Management Recurring Baseline Good Better Best $48-240 / seat $40-120 / seat $40+ / seat $50-80 / seat
Upsell Start by offering the E plans More choice and flexibility for the customer More advanced features to grow into Implicit on-premises CALs More control for you More services revenue for you Lower-cost entry point
Differences Between Plans
Upgrade Office 365 Plans Easily New capabilities let customers upgrade subscriptions with automatic user transitioning Available in July 2013 Expanding in 2013 Small Business Enterprise K1 Lync Online (Plan 1) Lync Online (Plan 2) SharePoint Online (Plan 1) Enterprise E1 SharePoint Online (Plan 2) Exchange Online (Plan 2) Small Business Premium Enterprise E1 Enterprise E3 Enterprise E4 Enterprise E3 Enterprise E4 Small Business Small Business Premium Exchange Online (Plan 1) Midsized Business Exchange Online (Plan2) Midsized Business Enterprise E1 Enterprise E3 Enterprise E4 Midsized Business Enterprise E3 Enterprise E4 Enterprise E1 Enterprise E3 Enterprise E4 Enterprise E3 Enterprise E4 Does not include Open/FPP subscriptions, VL, Government or Academic SKUs. Transitions from K2 and E2 match K1 and E1 respectively. No partial transitions or subscriptions with add-ons. Invoice payment type takes up to two weeks for processing.
Cross-sell Other Online Services Standalone SKUs Project Online Visio Online Dynamics Online Power BI Add-ons and Transitions Intune and Azure More info on Add-on Online Products (Dynamic, Azure, Intune, Project, Visio) (http://www.microsoft.com/licensing/online-services/default.aspx)
Office 365 Standalones Exchange Online Kiosk $2 2GB email, calendar Exchange Online (Plan 1) $4 50 GB Email, calendar, personal archive, ediscovery, AV/AS, team mailboxes Exchange Online (Plan 2) $8 Unlimited archive, voicemail, advanced archiving, data loss prevention Exchange Online Protection $1 Protection from spam, viruses, phishing and policy violations Exchange Online Archiving $3 Legal hold and compliance Yammer Basic $0 Free Enterprise social networking Yammer Enterprise $3 Directory Sync, keyword monitoring and content management, export data for ediscovery, SharePoint Online (Plan 1) $3 Collaboration with sites, drag and drop, team mailboxes SharePoint Online (Plan 2) $7 Forms, Data visualization, Access/Excel/Visio Services, ediscovery, Compliance, PowerView, SharePoint Online (Plan 1) with Yammer $4 Collaboration with sites, drag and drop, team mailboxes, Yammer Enterprise SharePoint Online (Plan 2) with Yammer $8 Forms, Data visualization, Access/Excel/Visio Services, ediscovery, Compliance, PowerView, Yammer Enterprise SharePoint Online Extra Storage $0.2 GB Additional 1GB of storage Lync Online (Plan 1) $2 Presence, instant messaging, and peer-to-peer voice and video, Skype federation Lync Online (Plan 2) $5.5 Lync Meetings, multi-view video, Lync Room Systems Office Web Apps with SharePoint Online (Plan 1) $6 Web Apps, collaboration with sites, fast search, drag and drop, team mailboxes Office Web Apps with SharePoint Online (Plan 2) $9 Web Apps, Forms, Data visualization, Access/Excel/Visio Services, ediscovery, Compliance, PowerView Office 365 ProPlus $12 Office subscription, PC/Mac, roaming, mobile rights Visio Pro for Office 365 $13 Subscription of the advanced diagramming software, including roaming access and click to run Project Pro for Office 365 $25 Subscription version of Project Professional client software with roaming access and click to run Project Online $33 Online version of project server, delivering enterprise Project, Program and Portfolio Management Project Online with Project Pro for Office 365 $58 Subscription version of Project Professional client with online capabilities of Project Online
Office 365 Extra Storage office.microsoft.com/en-us/office365- sharepoint-online-enterprise-help/sharepoint- online-software-boundaries-and-limits- HA102694293.aspx#_SharePoint_Online_for_1
Exchange Online Archiving
Power BI Insights in Excel 1 Billion Office Users Power BI for Office 365 1 in 4 enterprise customers on Office 365 Discover Analyze Visualize Share Find Mobile Q&A Scalable Manageable Trusted
Power BI Offers and Pricing Choose the right option based on what you already own: Power BI add-on for E3/E4 Subscribers Power BI standalone Power BI standalone + Office 365 ProPlus Pricing is Per User Per Month Billed Annually ($396/year) ($240/year) Pricing is Per User Per Month Billed Annually ($480/year) Pricing is Per User Per Month Billed Annually ($624/year)
Office 365 Add-ons A simple, low-cost way for customers to add Office 365 services at any time, while maintaining current VL and SA benefits Easy The underlying VL does not change. SA benefits are retained, including rights to new versions. Great Price Pricing recognizes existing investment in Office and CAL Suites. Preserves discounts for on-premises and volume discounts for online services. Flexible Add Office 365 at any time, for any number of users, to any workload.
Expand Your Market
Cross-sell G Plans (Public Sector) Similar SKUs as Enterprise offerings office.microsoft.com/en-gb/government/compare-office-365-governmentplans-fx103046199.aspx PSA12 (via Enterprise Agreements) Attractive pricing Concessions to licensing terms
Advanced Services Standard Services Office Office 365 for Nonprofits Office 365 Small Business for Nonprofits Office 365 Small Business Premium for Nonprofits Office 365 Enterprise E1 for Nonprofits Office 365 Enterprise E3 for Nonprofits Office Desktop Applications Click to Run Office Deployment Pull Push Office Web Apps Email, Web Conferencing, IM, File Sharing 24/7 Technical Phone Support For critical issues For critical issues For all issues For all issues IT Administration Console Expanded Expanded Full Full Active Directory Integration ediscovery Center for Compliance Excel, Access, Visio Services, InfoPath Forms On-Premises Servers Integration IRM, Archiving, Legal Hold (Unlimited Storage) Seat targets Less than 10 Less than 10 Unlimited Unlimited Price (per user/month) DONATION $2.00 DONATION 3.40
Office 365 for Nonprofits FAQ office.microsoft.com/en-us/business/microsoft-office-365- for-business-faq-fx103030232.aspx#nonprofits
Coffee Table Chinwag My son s Scout troop would love to use Office 365; would they be eligible? "Office 365 for Nonprofits is intended primarily for employees of eligible nonprofit organizations. Nonprofit members or beneficiaries are NOT eligible for Office 365 for nonprofit licensing. Nonprofits may license volunteers that have significant fiduciary or managerial responsibilities for the organization, such as members of the Board of Directors."
Cross-sell A Plans (Academic) Plan A2 free! office.microsoft.com/en-gb/academic/compare-office-365-education-plans-fx103045755.aspx www.microsoft.com/education/office365 aer.microsoft.com www.slideshare.net/microsofteduk (UK Specific info) www.mepn.com Webcasts
Cross-sell A Plans (Academic)
Academic Plans A2 A3 A4 Available channels (Microsoft Online Portal and Volume Licensing: OVS-ES and EES) MOP, EES MOP, EES, OVS-ES MOP, EES, OVS-ES Email, Calendar, Contacts, Anti-Malware, Role-based permissions, IRM, 50 GB mailbox IM, Presence, Audio/Video Conferencing, Online meeting with desktop sharing Office Web Apps (create/view/edit/co-edit) Collaboration, OneDrive Pro, Sites (up to 3,000), App Catalog, e-discovery Meeting Recording, View Multi-Party Video (Full Lync Client) Yammer Enterprise (coming in 2014) Office applications (Office 365 ProPlus) Voicemail, Archiving, Data Loss Prevention Excel/Access/Visio Services Rights Management Services Enterprise Voice Price (Faculty/Student) Free UK 3.40/ 1.90 UK 4.50/ 2.20
Student Advantage Academic institutions that have a Volume Licensing agreement via EES, OVS-ES, or School contracts covering Microsoft Office organization-wide for all faculty/staff are eligible to provide Office 365 ProPlus to all their students at no additional cost.
Use FastTrack to deploy Office 365 Deployment methodology with stepby-step guidance Customers get up and running quickly and easily No throw away effort this is a production pilot Multiple data migration and identity options http://fasttrack.office.com
Student Advantage included in FastTrack Use the FastTrack for Office 365 ProPlus guidance to help Student Advantage customers quickly setup access to Office 365 ProPlus from Windows, Mac, IPad and mobile devices.
Yammer included in FastTrack Learn how to help your customers get the most out of Yammer on the Customer Success Center
IT Academy Private IT Academy Members Site Online Benefits http://www.microsoft.com/education/itacademy/pages/index.aspx
Lync Online SharePoint Online Education Exchange Online Office 365 Education Plan A2 Plan A2 Email 50GB Inbox Calendar Contacts Sites 1Tb OneDrive Pro Enterprise Social Office Web Apps Instant Messaging Presence Video Conferencing Video Presence / Audio Conferencing Persistent Chat
Education Exchange Online Lync Online SharePoint Online Upselling to Plan A3 Plan A3 Plan A2 Additional Services Email Sites 50GB Inbox 1Tb OneDrive Pro Calendar Enterprise Social Contacts Office Web Apps Archiving Data Loss Protection Rights Management Services Voicemail Automate criteria to delete or archive email ediscovery searches primary and archived items In-Place Hold to preserve vital information Policy templates help comply with regulations Analyze content to monitor & protect sensitive data Report on spam, malware, data loss enforcement Safeguard email and documents, and securely share this data with other individuals and teams Protection is tied to user identity and school policy Voicemail in Inbox, read in voicemail preview Manage voicemail and email from a single platform Set call answering rules and other notifications Excel / Visio / Access Services Publish and manage Excel, Visio, and Access files on SharePoint Online, and view them in a browser Instant Messaging Presence Video Conferencing Video Presence / Audio Conferencing Persistent Chat
Lync Online SharePoint Online Education Exchange Online ProPlus Upselling to Plan A3 Plan A2 Plan A3 Plan A2 Additional Services And Office applications! Archiving Data Loss Protection Rights Management Services Voicemail Automate criteria to delete or archive email ediscovery searches primary and archived items In-Place Hold to preserve vital information Policy templates help comply with regulations Analyze content to monitor & protect sensitive data Report on spam, malware, data loss enforcement Safeguard email and documents, and securely share this data with other individuals and teams Protection is tied to user identity and school policy Voicemail in Inbox, read in voicemail preview Manage voicemail and email from a single platform Set call answering rules and other notifications PowerPoint On Demand 5 PC plus 5 Tablet Installs* Save to Cloud Continuous Updates Office as a Service Manage Deployments Excel / Visio / Access Services Publish and manage Excel, Visio, and Access files on SharePoint Online, and view them in a browser Click To Run Unlimited Mobile Devices Group Policy & Telemetry
Sales Guidance for Partners 1 2 3 Sell an OVS-ES annuity agreement with the Education Desktop or Office Professional Plus The Student Advantage benefit provides Office 365 ProPlus to the entire Student body License Office 365 Plan A2 for cloud-based communications and collaboration (Through MOP) Enables Students, Faculty and Staff to learn the full capabilities of Microsoft products Upsell Faculty and Staff to Plan A3, providing cloud and compliance benefits
Commercial Government Academic Online Services (Launch Date) Open, OV, OVS Open, OV, OVS Open OVS-ES Office 365 Midsized Business (March 13) X Not Available Office 365 Enterprise Plan 1 (Sept 13) X X Office 365 Enterprise Plan 3 (Sept 13) X X Office 365 Enterprise Plan 4 (Dec 13) X X Office 365 ProPlus (Sept 13) X X Exchange Online Protection (Sept 13) X X Exchange Online Plan 1 (Sept 13) X X Not Available Exchange Online Plan 2 (Dec 13) X X X X Office 365 Enterprise E1 + Exchange Online Archiving (Sept 13) Not Available X Not Available Office 365 Plan A3 (Student & Faculty) (Sept 13) X X 1 Office 365 Plan A4 (Student & Faculty) (Dec, 13) Not Available X X 1 Office 365 Pro Plus (Student & Faculty) (Sept 13) X X 1 SharePoint Online Plan 1 w/ Yammer (Dec 13) X X SharePoint Online Plan 2 w/ Yammer (Dec 13) X X Lync Online Plan 1 (Dec 13) X X Lync Online Plan 2 (Dec 13) X X Not Available Visio Pro for O365 (Dec 13) X X X X 2 Project Pro for O365 (Dec 13) X X X X 2 Project Online (Dec 13) X X X X 2 Project Online w Project Pro O365 (Dec 13) X X X X 2 Cancelations Office 365 is not available via our Software Provider License Agreement (SPLA) Channel * Can cancel within 45 days of purchase as long as Office 365 Product Key code have NOT been activated. Otherwise, no refund possible **You have 30 days to cancel your subscription after placing your order during the initial subscription term, but you will not be refunded for the first month of your subscription.
Resources Prepare for exam 74-325: Administering Office 365 for Small Business http://www.imageframe.co.uk/
Last Week s Homework Create an Office 365 demo tenant at microsoftofficedemos.com
Homework Try PowerBI at www.powerbi.com