Email UAE Bulk Email System User Guide 1
Table of content Features -----------------------------------------------------------------------------------------------------03 Login ---------------------------------------------------------------------------------------------------------08 Dashboard--------------------------------------------------------------------------------------------------09 Subscriber Management ------------------------------------------------------------------------------10 Create a new subscriber list-----------------------------------------------------------------------------10 Import list by copy paste------------------------------------------------------------------------11 Import List by file---------------------------------------------------------------------------------12 Import list by Msql--------------------------------------------------------------------------------13 Subscriber List advance features----------------------------------------------------------------------14 Email Campaign Management -----------------------------------------------------------------------15 Creating Your First Email Campaign -----------------------------------------------------------------15 Creating the campaign -------------------------------------------------------------------------15 Give a name to campaign---------------------------------------------------------------------15 Campaign Sending Settings-------------------------------------------------------------------16 Newsletter creation------------------------------------------------------------------------------17 Browse campaign--------------------------------------------------------------------------------19 Campaign Statistics ---------------------------------------------------------------------------------------20 Manage ------------------------------------------------------------------------------------------------------21 Emails Template-------------------------------------------------------------------------------------------21 Settings ----------------------------------------------------------------------------------------------------22 Account------------------------------------------------------------------------------------------------------22 2
Email Marketing Software That Has All the Features You Need Key Features Manage Subscriber Lists Create unlimited subscriber lists and set different custom fields to store additional information about your subscribers such as name, gender, country, etc. Use Email UAE just like a CRM solution to build your lists and segment them based on different criteria. Send Email Campaigns Create email campaigns on the fly, send HTML or plain text emails, attach files, insert images, manage your media library, schedule to be sent in the future and recursively, send to list segments. Email Campaign Reports Learn what is going on with your recipients. Check how many of your recipients have opened your email, clicked a link, forwarded to friend, unsubscribed or bounced. Get detailed and useful reports from Email UAE with a single click, in real time. Bounce Back Email Handling Email UAE bulk email has setup in a way that it automatically handles the bounced back emails for invalid email addresses and the system filters the addresses from the subscribers list. Rich Text Editor For Designing the Newsletters Email UAE bulk email has a built-in rich text editor for designing the email newsletters with power full spam control feature which lets you know the rating of your newsletter for major mail servers. 3
Detailed Feature List Campaign Statistics NSD Technology Bulk Email Software provides you detailed campaign statistics including email open statistics, link clicks, email forwards, unsubscriptions, bounce detections, spam complaints, browser views and more. Campaign Management Create campaigns and send them to multiple lists or list segments. Set different email contents, preview them on your web browser, publish your campaigns via RSS feeds and archive them. Full Featured Rich Text Editor NSD Technology Bulk Email Software comes with a full featured rich text editor that allows you to create email contents on the fly without need to use a professional HTML editor. Subscriber List Statistics NSD Technology Bulk Email Software provides you valuable information related to your subscriber lists such as email open activity, link click activity, hight open days, highest click days, etc. Subscriber List Management Each list has its own private settings for custom fields, segments, auto responders, web service integrations, subscribers, etc. Manage your lists easily by using NSD Technology Bulk Email Software's user management screen. 4
NSD Technology Bulk Email Software includes all features you need for running successful email marketing campaigns and business. Below, we listed key features. If you can not see a specific feature in the list, please contact us. We will be happy to help you. Subscriber List Management Features Import email addresses Import your contacts, email addresses with a few mouse clicks via copy&paste, file upload or direct MySQL connection. Unlimited Custom Fields Create unlimited amount of custom fields for each list you have, store any kind of subscriber information. Use these custom fields for personalizing your emails or segmenting your lists. Unlimited subscriber lists Create unlimited subscriber lists. Each subscriber list will have its own settings, auto responders, subscribers, custom fields, etc. Email Campaign Management Features Easy Campaign Creating Create email campaigns instantly. Use the same email layout on multiple campaigns. Schedule Email Delivery Schedule your campaign to be delivered immediately, in the future or repeatedly (Ex: Every Friday, Every Month). Google Analytics Integration Track your subscriber activity on your website through Google Analytics. Fully integrated. Learn what your subscribers are doing after arriving at your website and see the conversion rate. Send To Multiple Lists Or Segments Send your email campaign to multiple subscriber lists and/or segments at once. NSD Technology Bulk Email Software will filter duplicate recipients. Email Layouts Use one of the built-in or your own email layouts to create and send nice looking email campaigns. 5
Email Preview Preview your email on your web browser or send a preview copy to your email address. SPAM Filter Testing Learn how spam filters act against your email content easily. Email Delivery Features Supports All Sending Methods Send emails through your local mail server, any SMTP server or PowerMTA commercial mail server. Robust Email Delivery Algorithm Send emails quickly while performing advanced processes such as personalization, filtering, etc. Detect and Handle Bounces Detects bounces immediately and classifies them as hard or soft bounces. Bounced subscribers are filtered in email campaigns. Statistics and Reporting Email Opens See how many of your recipients have opened your emails, when and how many times. Link Clicks Learn which links are clicked more, by who and how many times. Forwards Learn how many of your recipients have forwarded your email to their friends Unsubscriptions Learn how many subscribers unsubscribed from your lists and when Bounces Learn how many bounces occurred and their classifications 6
Subscriber Activities See what your subscriber did at a certain campaign (clicks, forwards, bounces, unsubscriptions, etc.) Browser Views Learn how many of your recipients preferred to view your email on web browser instead of email client Suggestions Learn the best day to send email for maximized open rate or link click rate Google Analytics Integration Fully integrated with Google Analytics. Continue tracking your recipients on your website after they click one the links in your email and arrives on your website. Email Template and Personalization Features Advanced Personalization Personalize your email contents with subscriber information, fetch contents from URLs or perform conditional personalization based on subscriber information. Create Email Templates Create email templates and use them in your email campaigns or auto responders easily. Anti Spam Features Detect and Handle Bounces Detects bounces immediately and classifies them as hard or soft bounces. Bounced subscribers are filtered in email campaigns. SPAM Filter Testing Learn how spam filters act against your email content easily. One Click Unsubscriptions Unsubscription links are one-click instant links. Once recipient clicks unsubscription link, unsubscription is done immediately and recipient is removed from the list 7
Login Just enter the following in the url bar of internet explorer (Firefox is recommended) http://www.emailuae.com/opro/user Enter the User name and password as given by support Enter the security code and press Login Button. 8
Dashboard The dashboard is the landing page after your make a successful login using your user account. The dashboard shows you the Subscriber Mailing Lists you have in the system. You can use the different sorting methods to sort your mailing lists such as in the ascending format, descending format, lists per page etc. This screen also shows you the list name and the number of subscribers you have under that Mailing List in the below screenshot you can see there is a list called Demo List and there are 4 subscribers. On the dashboard as you can see below the logo there are five links. Subscribers List Campaigns Manage Setting 9
Subscriber Management / Create a new subscriber list Just click on the Create a new subscriber list Just type the name you want to name the subscriber list. After entering the name system will ask you to import the email address in bulk to the newly created list. There are three different ways to import the list 1. Copy Paste 2. Import from file (text or excel) 3. Mysql 10
Copy Paste Copy paste all the email addresses in the text box each email should be separated with For example xyz@yourdomain.com 123@yoursite.com 11
Import from a File You can import email addresses from a textpad file or excel in to the system. 12
MySql Data can be imported from Mysql. 13
Once you are finish with the import the newly created list will be shown at the dashboard or in the subscriber s list section. Just click on the list you have created and it will expand with several options for customization and reporting such as 13500 (Users in the list) Custom fields Segments Auto responders Browse subscribers Suppression list Import subscribers Export subscribers Remove subscribers Web service integration Website integration Statistics Synchronization Campaign RSS Feed Settings 14
Email Campaign / Create your first email campaign Step No 1 Click on the campaign link from the main menu Step No 2 Then click on the Create a new campaign Step No 3 Name the new campaign for example list1 and click create 15
Step No 4 Now there will be some fields you have to enter the details appropriately There are four fields you have to enter the details. Campaign Name (system will automatically select the campaign name) Schedule (there are four options choose one) o Do not Send (recommended) o Deliver Immediately o Deliver at the given Time o Deliver repeatedly 16
Recipients (subscriber list are shown here you have to select one or more than one) Google Analytics (just enter your domain name www.promis-group.com) Click on the button (save sending settings and proceed to email setting) Step No 5 Create the newsletter Click create new email E mail builder will pop (see the below figure) 1. enter a name for the newsletter 2. Enter the from email address and title 3. Enter reply to email address and title 4. press save link to save this email 5. then click layout from the top menu to customize the newsletter 6. There are some built in templates that you can customize choose one or if you want to design from scratch just select empty. 7. Now press the content option to customize the newsletter once finished with the customization 17
8. after configuring each option save it by clicking the save link 9. If you want to attach an attachment to newsletter just click on the attachment link leave it empty if you don t want to attach. 10. Now finally click the preview link. And don t forget to check the spam report for the newsletter. 11. After all the customization press save and close link. 12. your newsletter is done. It will be added in the system database with campaign you saved. You can send this newsletter to subscribers list one or more then one. 18
Step No 6 Click on the on the campaigns/browse campaigns The campaign you have created above will be listed here if you want to modify any section click it a list of options will be displayed. You can send the campaign by clicking send now button with the campaign. Step No 7 Once the campaign is launched you can see the detail statistics for each campaign by browsing the campaigns click the campaign you want to see the reports and the click statistics. 19
Campaign Statistics Following statistical data is provided for email campaigns: Link click statistics Number of unique and total link clicks by day Email open statistics Number of unique and total email opens by day Forward to friend statistics Number of unique and total forwards to friends Browser view statistics Number of unique and total web browser views Unsubscription statistics Number of unsubscriptions by day Bounce detection statistics Hard and soft bounce detections Link click performance Highest, lowest and best days for link clicks Email open click performance Highest, lowest and best days for email opens In almost all these statistics, Oempro4 provides detailed subscriber data that belongs to the statistics. 20
Email Template In the context of email marketing and NSD Technology Bulk Email email template is a pre-defined set of HTML design which can be adopted easily and can be used for creating a nice looking newsletter. The email template provides you a pre-defined layout which can be used to add your content when you are building your newsletter. You can use images, css style sheets, tables, personalization tags while creating an email template. An example of the email template which is available from the Oempro's global database is shown below. 21
Account In order to update your account you will need to go to the Settings > Account information. The account information will generally have your account user name and password, your email address, the time zone you are in and other related information such as address and co-ordinates. 22