BSB30315 Overview of Qualification INFORMATION PACK CERTIFICATE III IN MICRO BUSINESS OPERATIONS BSB30315 The Certificate III in Micro Business Operations BSB30315 is a recognised leading qualification that helps individuals to establish a small or micro business. The Certificate III covers 10 units of small business competency in areas such as market research, personal business skills, financial marketing and operational plans, WHS, leadership, business technology, customer service, and production of a business proposal Students can gain the Certificate III with BEC through a choice or blend of delivery methods including public courses, open learning, recognition of prior learning RPL and recognition of current competency RCC. This qualification is competency based and is gained by providing evidence of competency in the Units. Students carry out assessment projects, which create real benefits for their organisation. BEC provides all learning and assessment materials required to complete the course. This is a challenging and exciting course and both participants and organisations gain great benefits from it. Content and Competencies The Certificate III covers 10 Units of competency at AQF Level III. Five core units and five elective units must all be completed and assessed to gain the Qualification. The five elective units can be selected from any endorsed Training Package of which one unit may be selected form either a Certificate II or Certificate IV qualification. Electives must be relevant to the work outcome, local industry requirements and the qualification level. Units must not duplicate those available in BSB15 Business Services Training Package. BEC uses resources purchased from Innovative Business Resources which are pre packaged units they have been selected to meet the needs of Micro businesses. It is a tried and tested package that has been used successfully for a number of years by the BEC in our local area. Options are available please discuss your ideas with the BEC Training Manager. As of January 2015 all enrolling students will require a USI (unique student identifier) the BEC is able to help you get this registration, or if you already have a USI you will be required to present this number as part of your enrolment. 1
Delivery Options The Certificate III is available through BEC through the following options. Participants and organisations can use one of the options or can choose a blend of more than one option: 1. Public Courses 2. Distance Learning 3. Recognition Processes: Recognition of Prior Learning (RPL)/Recognition of Current Competency (RCC) 4. Mixed Mode: A combination of face-to-face and self paced study Please contact us to discuss your specific needs. Delivery Option 1: Public Courses The BEC delivers Public Courses in a series of pre selected units that includes all 10 required units. If you are not happy with this predetermined list please talk to the Training Manager who is happy to discuss a range of options with you. Students can take the courses in any order and build up the qualification over a time frame that suits them. Delivery Option 2: Distance Learning BEC provides resources for distance learning. These are word documents sent as email attachments. Selected written and website resources are also recommended. Students must have a computer with email facilities and a program that will use word documents to be able to complete distance learning. All communication is by mail and email and telephone help is provided. Students must be highly motivated and organised to choose this style of delivery please discuss this option with the Training Manager. Delivery Option 3: Recognition Processes: Recognition of Prior Learning (RPL) and Recognition of Current Competency (RCC) Recognition of Prior Learning (RPL) and Recognition of Current Competency (RCC) are processes where competency is recognised, without the need for further training or development. Participants in a program may be able to demonstrate competency for one or more units. BEC has specialised Recognition Processes and instruments, which help you easily present evidence for assessment. Delivery Option 4: Mixed Mode: combination of face-to-face workshops and self paced study BEC works with individuals wanting to complete the Micro Business Operations Certificate III in a format that suits their individual needs. If participants can t attend normal scheduled training or need to undertake the qualification when no public course is being offered. BEC delivers this course as a series of pre selected units that include all ten required units (five core and five elective). We train face-to-face at a mutually agreed to time and set specific tasks and activities for the participant to achieve between face-to-face visits. The BEC Trainer / Mentors within our organisation will assist you to ensure that business competency is demonstrated in a small\micro business. Participants will produce a Business Proposal for assessment that is designed to be operational. The course also contains real life business scenarios and assessment to enhance student s knowledge and skills. 2
The BEC has offered this qualification on a mixed mode basis over a number of years and has a significant network to assist new small business operators to establish and operate new businesses in Central West NSW Course: Code: RTO: Course detail Certificate III in Small Business Management BSB30315 Course summary Business Enterprise Centre Cabonne Orange Blayney Inc Description This course will enhance skills in decision making in areas that directly affect the profitability & success of any enterprise. Knowledge & skills development in the areas of market research, personal business skills, financial marketing and operational plans, WHS, leadership, business technology, customer service, and production of a business proposal are included in the competency specifications for this qualification Certificate III in Micro Business Operations is a nationally recognised qualification for people interested in establishing small business skills across a range of competencies. This qualification focuses on the development of business planning skills, customer service skills and leadership. Micro Business Operations brings the fundamentals of small business planning and operation to the marketplace thereby increasing productivity and longevity. Study area Entry requirements Career possibilities Duration There are six modules behind the suite of Small Business units 1. Researching the Business Opportunity 2. Business Planning 3. Business Structure and Legal Requirements 4. Marketing 5. Operations 6. Finances Business Knowledge and\or skills in a specific Industry sector. Completion of Year 12 / Certificate II or equivalent business related competencies is recommended. Any students who feel they require extra support are invited to contact our Training Manager. Small Business owner\operator Part time - BEC Offices in Orange, Bathurst, Lithgow, Mudgee, Cowra, Young To suit individual groups Mixed mode is offered with a combination of Face to Face and self directed learning Distance study students who wish to study via distance will need access to a computer, and an email address as all communication during studies will be via email and telephone. Recognition of Prior Learning is available on application 3
Pathways Successful completion of this qualification enables articulation into other qualifications including: * Certificate IV Small Business * Certificate IV in Marketing Required units Unit Code Unit Descriptor Unit Type BSBSMB301 BSBSMB302 BSBSMB303 BSBSMB304 BSBSMB305 BSBCUS301 BSBFIA301 BSBSMB306 BSBSMB403 Investigate micro business opportunities Develop a micro business proposal Organise finances for the micro business Determine resource requirements for the micro business Comply with regulatory, taxation and insurance requirements for the micro business Deliver and monitor a service to customers Maintain financial records Plan a home based business Market the small business Core Elective BSBWOR301 Organise personal work priorities and development Certificate III in Micro Business Operations skill sets Skill sets can be developed for this qualification. You are welcome to contact us at the BEC to discuss an enrolment comprising of several units from this qualification. Who is this course useful for? This Qualification is useful for: Small Business owners new to business Operators thinking about becoming a small business owner Existing small business owners seeking extra skills and knowledge and\or qualification Students apply knowledge and a range of skills to a variety of roles as well as operate in a business context. They must deal with limited contingencies. They may be involved in some complex decisions and use competencies within routines, methods and procedures and use discretion and judgment for self and others in using resources, services and processes to achieve outcomes. This course can be conducted in a simulated or preferably in a real business environment. Assessment Assessment for this Qualification is by evidence to demonstrate competency in the preparation and operation of a business proposal BEC utilises assessment techniques that provides valuable development to both the candidate and to the organisation. 4
The assessment consists of three forms of evidence and alternative scenario for those in a simulated environment: 1. Business Research 2. Business Proposal 3. Business Mentoring 4. Business Workbooks & Scenario The Business Research Activities are related to your Business proposal and require evidence of student s application of competency in researching their business idea. Participant s research documents are signed off by your assessor. The Business Proposal is completed by each student. Students agree to the Business Proposal with their Mentor/Trainer. Business Mentoring is completed at the end of training you are mentored quarterly and you must operate your business, completing the documents as requested by your mentor. Business Scenario is completed at the end of training you are required to complete all assessment tasks in your simulated environment and it will be signed off by your assessor. A BEC representative assesses student assessment documents and participants are sent assessment feedback by email/hard copy. Candidates are assessed as either COMPETENT or NOT YET COMPETENT. For the Certificate III in Micro Business Operations at AQF Level III participants would normally be expected to be assessed for the competencies with independence and decision-making under the appropriate employability framework: Resources: The following resources are provided by BEC as people book and undertake the units in the program: Assessment overview Student handbook Resources folder for all modules Assessment materials (electronic and/or hardcopy) workbooks, scenario, templates Business mentoring documents as required All resources, documentation and systems are copyright by their developer and cannot be re-used for personal / business use, only for the use of this qualification. PAYMENT Course Costs Enrolment Options Details Total Cost Full Course A - Individual Deposit $1000 Final Payment on completion All modules $1995.00 $995 Full Course B Company $1,995 up front All modules $1995.00 Per Unit of Competency See full list of competencies on next page $300.00 Per unit RPL Per hour $95.00 5
Frequently Asked Questions (FAQs) Can my previous studies help give me advanced standing in my Qualification? Yes. If you have valid Statements of Attainment for units in the qualification you are applying for then the Business Enterprise Centre will recognise them and there is no fee for this. If you have completed some similar courses that cover part of the qualification you may apply for Recognition of Prior Learning for certain units. You will receive an RPL Guide to help you. An Assessor will review your application evidence against the competency standards and make a decision. There is a scheduled fee for this process. What equipment do I need for BEC s Business Programs? You need access to a computer that can receive and send emails and attachments. You need to be able to process Word documents. A printer is essential for you at home. What computer skills do I need for BEC s Business Management Programs? You need to receive and send emails and attachments. You need to be able to access and fill in Word and excel documents. If you choose the distance delivery method for Micro Business Operations you also need to be able to access the Internet. Do I have to write essays for BEC s Business Management Programs? You don t have to write essays. You do have to write business reports on what you do. You need writing skills appropriate for your work function. If you have literacy issues you should discuss this with your Mentor. BEC does not judge your writing ability as long as you can provide appropriate evidence of your competency. Are BEC s Qualifications recognised? Yes they are recognised by the Australian National Training Authority. It is recognised in New Zealand through an international agreement on Mutual Recognition. They are recognised in other countries as an international qualification of high repute. Small Business Management Qualifications are also recognised by businesses and government as a powerful means of selecting qualified people for positions. Why should I choose the Business Enterprise Centre? Some of the reasons our customers tell us they choose the BEC include: The Business Enterprise Centre has an excellent track record of producing results for individuals and organisations. BEC is more flexible than many other providers and meets specific needs. 6
We provide quality training services and resources that are tailor made for this qualification. We listen to our customers and learn from them. We believe emphatically in continuous improvement and are constantly improving what we do based on feedback from participants and our corporate clients. We benchmark against other organisations. We use quality systems and are externally audited against those systems as a Registered Training Organisation. What is a Mentor? A Mentor is someone who guides or advises others. Within the Small Business Management Qualifications BEC asks that you use a Mentor in your workplace to advise and sign off on your assessment projects. The Mentor receives details of the program and their role. For medium to large-scale corporate programs we provide Mentor Training, which greatly enhances the program s effectiveness and return to the organisation. Mentors can also ask us for advice. Will BEC Qualifications get me advanced standing if I go on to study at University? Generally Universities provide credit or advanced standing for recognised qualifications providing they are relevant to the course you intend to go on to. The Business Enterprise Centre is a Registered Training Organisation and has to meet and be audited against the National Standards for registration as an RTO to issue this qualification. Our organisation has specific needs. Can you tailor the training to meet those needs? Yes the BEC can do this and we have for previous clients with specific needs. Can you tell me how much it will cost for a corporate program for our organisation? Yes, BEC can give you an exact written quote within 24 hours of agreeing the specific solutions to your needs. Different organisations want different options so we need to determine these first. Can BEC provide consultancy services in training and management for our organisation? Absolutely BEC provides consultancy services in training, training design, management development, change management and continuous improvement among other areas. We are a training organisation with a good track record. Can we partner with BEC for services to our clients? Yes, please call us to discuss your particular situation; we will be pleased to discuss it with you. 7
BEC TRAINING ENROLMENT FORM Title: First and middle name: Surname: Date of Birth: / / Male Female Address: State: Postal address (if different to above) Postcode: As above: State: Postcode: Tel: (home) Tel: (work) Fax: (home) Unique Student Identifier (USI): Mobile: I give permission for BEC to apply for a USI on my behalf Email: EMERGENCY CONTACT Name and number: Why are you doing the course? Course Title and Code: Certificate III in Micro Business Operations BSB30315 Full Course Enrolment Deposit Payment $ Final Payment $ Schedule A (Individual) or B (Company) Per unit of competency (attach list from information pack) Fee $ Total Fee$ Selected Location & Date (must be completed): Where did you find out about this course? Newspaper Internet Email Word of Mouth At your workplace Method of Payment Method (Please tick box): Cash See our friendly staff at Level 1/34Sale Street to make a cash payment Cheque Make cheque payable to Business Enterprise Centre PO Box 1364 Orange NSW 2800 MasterCard Visa I give permission for the BEC to deduct this amount from the card as listed Please contact me to confirm payment Cardholder number Expiry date / Name as it appears on card Signature BSB 062-587 Account No 00154306 Please email confirmation of direct debit to accounts@becbiz.com.au Direct Deposit Invoice See below NEIS STUDENT Invoice Company name: Company address: Contact person & position: Email: Phone: Purchase order No: I understand the conditions of registration, BEC policy and procedures. Student Signature: DATE: MEDICAL: If you have any medical condition that may affect you during training please inform your trainer BEC use only TAX INVOICE REQUEST Amount $ GST FREE GST INCLUDED 8
Requested by DATE: What Courses Are You Interested In? The Business Enterprise Centre (BEC) is a not-for-profit organisation dedicated to assisting the local community with business advice, mentoring and training. To ensure this service is meeting your needs please assist us by completing this form and fax back to 02 6362 1676 or email the completed form to training@becbiz.com.au The information contained in this form is for educational planning only and will not be used for any other purpose please complete all information or tick the appropriate boxes. Name: Contact details: Work Phone: Home Phone: Mobile Phone: Fax: Email: Tick the courses you are interested in and we will supply you with the information about your choices Business and Training Accredited Other TAE40110 Training and Assessment BSB40812 Frontline Management BSB40415 Small Business Management Business related, nonaccredited Management Professional Service Business Coaching and Team Building Development Marketing Customer Service Other suggestions you have for courses not included on this list: Development Conferences 1 day Communication Skills Please complete the following questions (voluntary) 1. What is your current 3. Country of birth? employment status? Full Time employee Full Time student Part Time employee 4. Have you completed any of the Part Time student following? Self employed Trade Certificate Employer Associate Diploma Unemployed Other Cert/degree Retired 2. School level completed? Year 9 or lower Year 10 Year 12 Year completed 5. What language is spoken at home? 6. Do you have any conditions that may affect you during the class? Visual Intellectual Hearing impairment Physical Other 7. Are you Aboriginal/Torres Strait Islander? YES NO This information is for statistical purposes only Please include suggestions for times and dates of courses Times: Dates: Locations: We offer a number of business support solutions. Please contact the centre for business advice, on TAX, Business Planning, Government Regulations and much more! Any other suggestions on how we can improve our service to you? I am happy to receive follow-up information from BEC: Have you ever thought of becoming a BEC member? We can be contacted on 6362 0448 for further details 9
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