QUALITY CLINICAL PRACTICE DATA ANALYST SERIES

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QUALITY CLINICAL PRACTICE DATA ANALYST SERIES Code No. Class Title Area Area Period Date Action 4966 Clinical Practice Data Analyst 03 441 6 mo. 11/15/13 New 4967 Clinical Practice Data Analyst Specialist 03 441 6 mo. 11/15/13 New 4968 Clinical Practice Data Analyst Coordinator 01 441 6 mo. 11/15/13 New Promotional Line: 370 Series Narrative Employees in this series provide expertise to acquire, manage, design, analyze and generate complex data reports from clinical and financial/administrative databases with the goal of improving patient population health outcomes. DESCRIPTION OF LEVELS OF WORK Level I: Clinical Practice Data Analyst 4966 An employee at this level, under the general supervision of higher level personnel, performs abstraction of clinical/administrative data from electronic patient health records based on complex data specification guidelines provided by external entities. This position assures data accuracy via validation processes, and assists in the process to provide data to individuals responsible for patient care improvement. A Clinical Practice Data Analyst typically 1. Abstracts data from health records- electronic or paper-based a. utilizes algorithms and defines criteria to locate and retrieve accurate information b. reconciles data inconsistencies to select optimal information using resources available, which may include consultation with clinical experts as necessary 2. Performs entry of clinical data into one or more electronic systems 3. Interacts with clinicians and/or other quality staff to give advice on outliers when best practice care is not supported by review of the health record. Intervenes as appropriate for follow-up 4. Performs edit checks and data validation to assure accuracy/completeness of data 5. Assimilates information on frequent changes to abstraction process and criteria, and communicates to all relevant stakeholders 6. Performs gap analysis for all new metrics, between specifications and design of the patient health record, and advises clinicians, administration, and information services on workflow changes needed

QUALITY CLINICAL PRACTICE DATA ANALYST SERIES Page 2 7. Coordinates and integrates efforts among team members within the department as well as multiple other departments and external agencies and vendors 8. Designs data collection forms for internal audits to capture appropriate data, including relevant criteria, sampling methodology, and instructions for data collection 9. Prepares standard data reports as needed for data validation, data summary and analysis 10. Performs related duties as assigned Level II: Clinical Practice Data Analyst Specialist 4967 Under the general supervision of higher level personnel, an employee at this level is responsible to provide expertise on data acquisition, management, and report design/generation to administration, clinicians, and health care teams. This may include the responsibility for supervision of lower level staff. A Clinical Practice Data Analyst Specialist typically 1. May supervise the orientation and work performance of the lower level staff 2. Creates data reports from existing databases based on needs analysis of health system leadership, clinicians, and teams and research of best practice 3. Interacts with decision support and informatics professionals to determine efficient capture and merging of information from optimal sources and access to business intelligence tools to generate reports 4. Assists in design of warehouse data sets to provide easy customer access to an integrated repository of clinical, financial, and demographic data supporting the health system s analysis, planning, and improvement needs 5. Utilizes software to generate trended run chart displays and statistical process control charts 6. Assists in analysis of data sets/reports, including interpretation of statistical trends and patterns of variation and implications for improvement initiatives 7. Participates in education/training of individuals or teams on data analysis and interpretation 8. May perform duties at lower level 9. Performs related duties as assigned Level III: Clinical Practice Data Analyst Coordinator 4968 Under the general supervision of higher level personnel, an employee at this level is responsible to provide expertise on data acquisition, management, and report design/generation for administration, clinicians, and health care teams for highly complex projects and initiatives. This may include the responsibility for supervision of lower level staff.

QUALITY CLINICAL PRACTICE DATA ANALYST SERIES Page 3 A Clinical Practice Data Analyst Coordinator typically 1. May supervise the orientation and work performance of lower level staff 2. Works directly with clinicians and senior leaders to design and perform more complex analyses, database design development, and report creation 3. Designs or creates merged data files and/or warehouse data sets to provide easy customer access to an integrated repository of clinical, financial, and demographic data supporting the health system s analysis, planning, and improvement needs 4. Uses advanced skills and experience to facilitate evaluation and improvement of quality performance by presenting complex information in an understandable and compelling manner customized to the audience 5. Educates and trains others on generation and/or interpretation of healthcare data, statistical analysis and application to decision making to improve organizational efficiency and outcomes 6. May perform duties at lower levels 7. Performs related duties as assigned MINIMUM ACCEPTABLE QUALIFICATIONS REQUIRED FOR ENTRY INTO: Level I: Clinical Practice Data Analyst 4966 1. Knowledge of CMS data requirements for core measures, meaningful use, and similar metrics 2. Proficient computer skills with Microsoft Word, Excel, and PowerPoint 3. Ability to learn and utilize new software applications for data entry and reporting 4. Experience with coordinating projects and team dynamics to successfully achieve team goals 5. Effective communication 6. Effective time management skills 7. Analytical problem solving skills with attention to details

QUALITY CLINICAL PRACTICE DATA ANALYST SERIES Page 4 Level II: Clinical Practice Data Analyst Specialist 4967 2. One (1) year (12 months) of data management/analyst work experience in a clinical or healthcare related field **Applicants possessing a Master's degree, in a closely related field, meet the requirements for #1 above. 1. Knowledge of relational databases, query reporting, and report specification development 2. Knowledge of database and report writing software such as Access, Business Objects, and Crystal reporting 3. Proficiency with Excel and a statistical package such as SAS, SPSS, or Minitab 4. Project management and time management skills 5. Ability to communicate effectively both verbally and in writing 6. Ability to learn and utilize new software applications for data entry and reporting 7. Effective time management skills 8. Analytical problem solving skills with attention to details Level III: Clinical Practice Data Analyst Coordinator 4968 2. Two (2) years (24 months) of data management/analyst work experience in a clinical or healthcare related field **Applicants possessing a Master's degree, in a closely related field, meet the requirements for #1 above

QUALITY CLINICAL PRACTICE DATA ANALYST SERIES Page 5 1. Knowledge of relational databases, query reporting, and report specification development 2. Knowledge of database and report writing software such as Access, Business Objects, and Crystal reporting 3. Proficiency with Excel and a statistical package such as SAS, SPSS, or Minitab 4. Project management and time management skills 5. Programming skills with proficiency at queries and report writing and understanding of XML and SQL data file structures required 6. Experience with Access, Business Objects, and/or report writing software- e.g. Crystal reporting 7. Ability to convert abstract concepts into manageable analytic approaches 8. Experience with complex project management and time management 9. Ability to communicate effectively both verbally and in writing