Removing VoIP Blockers with Jive Roy Jackson VP, Channel Sales Jive Communications Inc.
It s Big
and getting Bigger! Premises 2015 North America Projected Growth $1,700,000,000
Jive Growth Fastest Among Top Tier Providers 2X
< 5% Total VoIP Adoption Opportunity = 1,200,000 users in 2015
The Question Why <5% adoption in one of the fasted growing industries available? Answer: Risks and Cost
Endless Sales Strategies
At the End of the Day How Much
As it turns out
VoIP Offerings and ROI Vary Greatly
Cloud vs. Premises One- Time Cost Premises/IP PBX Std. Hosted PBX Server / Licensing l Setup / Install l Per Phone/IVR Physical Phone l Upfront Cost Network Updates If SIP Trunks OIen Required Recurring Cost Premises/IP PBX Std. Hosted PBX Voice Lines / PRI l Metered Usage l Varies MPLS / IP Monthly If SIP Trunks OIen Required Maintenance l MACD l Varies Advanced Features l OIen Per Feature
Even Hosted VoIP Offering Vary
Typical Hosted VoIP Pitch Why Hosted VoIP? Will save you $$$ Low up-front cost Great ROI What is required? Upgrade your network infrastructure Upgrade your IP connection Buy the phones Pay set-up and install fees Pay per advanced feature
Blockers One- Time Cost Premises/IP PBX Std. Hosted PBX Jive Hosted PBX Server / Licensing l Setup / Install l Per Phone/IVR Physical Phone l Upfront Cost Network Upgrades If SIP Trunks Equip. Purchase Recurring Cost Premises/IP PBX Std. Hosted PBX Jive Hosted PBX Voice Lines / PRI l Metered Usage l Varies MPLS / IP Monthly If SIP Trunks MPLS Required Maintenance l MACD l Varies Advanced Features l Pay Per Feature
The Jive Reality Why Jive Hosted VoIP? Will save you $$$ Low/No up-front cost Great ROI What s NOT required with Jive? Upgrade your network infrastructure Upgrade your IP connection Buy the phones Pay set-up and install fees Pay per advanced feature
Leading Connectivity Model 7 Redundant Data Centers Direct NNI connections to major IP networks Low latency connectivity Leading call quality on BYOB or Jive MPLS
Provides Leading Call Quality 85% of Jive s customers leverage Existing IP (BYOB) Existing network infrastructure Does it work? Among the industry s lowest attrition ~3% ANNUALLY Not perfect, but among the best
Network Qualification Assistance Jive Sales Engineering Pre-sales assistance Network testing Two tools Resources Technical guides Partner wiki
If Upgrades are Required Route / Switch Sold at cost to our partners Preconfigured before shipment
Variety of Plug-and-Play Hardware 2 0
Phone Programs Support Existing Phones Phone Rentals Starting at $1.00 per phone Promotional Phone Pricing (25+ seats) Subsidized rentals Free or subsidized phones Includes Shipping is included on all orders Phone provisioning Required Upfront Phone Charges = $0.00
Polycom Phones
Setup and Install Charges Standard Setup/Install $1000 Per location $100 Per phone Partner defined Can be waived by Partner 100% pass-through if charged Required Setup/Install Charges = $0.00
All Inclusive Pricing 1-4 Users 5-9 Users 10-24 Users 25-49 Users 50+ Users $29.95 Per User/Month $25.95 Per User/Month $23.95 Per User/Month $21.95 Per User/Month $19.95 Per User/Month Unlimited Calls Unlimited Calls Unlimited Calls Unlimited Calls Unlimited Calls Flexible Contracts Flexible Contracts Flexible Contracts Flexible Contracts Flexible Contracts U.S. Technical Support U.S. Technical Support U.S. Technical Support U.S. Technical Support U.S. Technical Support $4.99 Per Phone Number $1.75 Per Phone Number $1.75 Per Phone Number $1.75 Per Phone Number $1.75 Per Phone Number $0.019 Toll Free $0.019 Toll Free $0.019 Toll Free $0.019 Toll Free $0.019 Toll Free
Jive Unlimited Features Phone Service Hosted PBX Unlimited US/Canada Jive Mobility SoIphone MulZ- Site CompaZble Toll- free and Local Numbers Unified Messaging Business Phone System Auto APendants (mulsple) Barge Call AnalyScs Call Logs Call Recording Call ReporZng Conference Bridges Conferencing (3- way) Custom GreeZngs Custom Message Custom Music Custom Schedules Day and Night Modes Desktop IntegraZon Dial by Extension Dial by Name Dial Plans Dial- by- Name Directory Directory on Phone E.164 Outbound Dialing Extension Transferring Fax to Email Individual Call Logs Intercom LDAP IntegraZon Local & LD Dial- Tone Message on Hold Message- WaiZng Online PBX Controls Password Protected Presence Monitoring Employee Monitor Music on Hold Remote Access Ring Groups Speed Dial Temporary GreeZng Unlimited Extensions Time- Based RouZng Unlimited Virtual Extensions Virtual Fax Visual Dial Plan Editor Voicemail Voicemail to Email Web- Based Controls Whisper Call Management Auto- Divert Auto- Reject Call Forwarding Call Queues Call RouZng Call Transfers Call WaiZng Caller ID Caller ID (CNAM) Find- Me Follow- Me MulZple Queues MulZple Ring Groups Three- Way Calling Call Center Advanced Ring Strategies Agent Login/Log out Custom Queue Hold Message Custom Queue Hold Music Escape to Call Queue Pre- Call Announcement Queue Call Barge Queue Call Monitor Queue Call Recording Queue Call Whisper Real- Time Call Queue Reports Report Caller Hold Time Unlimited Call Queues Wait Time Announcement
Shorter Sales Cycles Increased Close % with Jive One- Time Cost Premises/IP PBX Std. Hosted PBX Jive Hosted PBX Server / Licensing l - Setup / Install l Per Phone/IVR Can be Waived Physical Phone l Upfront Cost Free/Rental Phones Network Upgrades If SIP Trunks OIen Required Leverage ExisZng Recurring Cost Premises/IP PBX Std. Hosted PBX Jive Hosted PBX Voice Lines / PRI l - Metered Usage l Varies Unlimited (TF $0.19) MPLS / IP Monthly If SIP Trunks OIen Required Leverage ExisZng Maintenance l - MACD l Varies Free Unlimited Advanced Features l Pay Per Feature All Inclusive
Fund your Business
Cash Flowing a Residual Model
Have your cake and eat it to! Two Commission Models Traditional Agent Model Jive Jumpstart Upfront Earnings Up to 4X MRR $1000 MRR = $4000 Jumpstart Bonus Slightly reduced residuals
Simple Dial-Plan Editor
Regional Support DATA CENTERS CORPORATE OFFICE REGIONAL OFFICE
Jive s Channel Program