Campaign number Q10323 Closing date 28/10/2015 Job Description and Person Specification This job description lists the general tasks, functions and responsibilities of the role below, including the specifications and skills required. Job title* Programme Manager Infrastructure Band A1 Number of posts Directorate 1 Programmes Contract type Fixed Term with possibility of extension and/or permanency. Duration if fixed term 2 years Management responsibility May manage staff within the Programme team Reports to Director of Programmes and Projects Standard duties To be added by recruiting manager The Infrastructure Programme Manager works to the Infrastructure Programme Senior Responsible Owner (CTO) and also forms a part of the Senior Leadership Team within the wider Directorate of Projects and Programmes, reporting to the Director of Programmes and Projects. Their primary responsibility is for developing, managing and delivering a significant transformation of Parliament s technology infrastructure. The Infrastructure Programme will include both on premise and cloud technologies. The post also holds a wider responsibility for supporting the Digital Service s Portfolio, Programme and Project capabilities and for promoting good partnership working across Parliament. Likely Duties include: Planning, managing and delivering the Infrastructure Programme including: o Developing the business cases and maintaining them through their lifecycle. o Designing and planning the Programme and its constituent parts or projects (including the finances, milestones, stages, benefits, outputs, the Programme blueprint). o Developing strategies for resourcing and delivery that provide value and mitigate key risks including designing, recruiting the necessary teams. o Managing the Programme (and possibly some constituent projects) including the budget, interdependencies between projects, external interdependencies, Page 1 of 5
reporting, risks, issues, lessons and benefits. o Working with colleagues within the Digital Service and across Parliament to ensure that the necessary conditions are in place for successful delivery and ongoing maintenance of outputs, including environments, technical resources, release and ongoing support. Developing an effective strategic interface between stakeholders. o Building strategic relationships with external suppliers o Working in partnership with technology colleagues and other senior stakeholders across the Digital Service and Parliament in pursuit of excellent delivery of services to Members and the Public o Fostering an excellent and wide understanding of the aims of and approaches to delivering the Programme. o Understanding how current business drivers and challenges support affect and support delivery of the Programme. o Working with the Parliamentary Portfolio functions and colleagues across other Programmes and Projects, to understand and manage interfaces and dependencies between this and other Parliamentary Programmes. Leading teams and managing staff. o Creating a safe, responsive, open and professional working environment for all staff. o Implementing resourcing and training strategies that support succession planning, successful recruitment and retention of staff and appropriate career paths. Contributing to development of our capabilities and methods as a senior member of the Parliamentary Digital Service including: o Ensuring that the lessons emerging from projects and programmes lead to embedded change. o Excellent adoption of (Digital Service, Parliamentary and wider industry) best practice methodologies that are adapted to suit our environment. o Contributing to the development and delivery of wider strategy and fostering wide support for delivery of associated business benefits. The duties above are not intended to be an exhaustive list. The job description may be reviewed periodically in order to ensure that the duties meet the requirements of the service and to make any necessary changes. Digital Service application form v0.01 Page 2 of 5
Key internal relationships Please list the key internal contacts with whom this post will need to work with e.g. Members, departments and specific posts. Senior Colleagues throughout the Parliamentary Digital Service, particularly in the Technology, Operations and Programmes & Projects Directorates Senior stakeholders within the relevant business areas of both Houses. Members of relevant Boards (e.g. Departmental Boards and Management Boards in the Digital Service or either House). Senior staff within interdependent functions across Parliament (e.g. Estates, Procurement, Finance and HR). Key external relationships Please list the key external contacts with whom this post will need to work with e.g. the public, government departments, suppliers. Suppliers and external partners (including government departments where appropriate). Person Specification Standard skills and knowledge required Understands the needs of the internal or external customer and keeping them in mind when taking actions or making decisions Ability to influence and persuade others to take a specific course of action when there is no direct line of command or control and direct others to undertake tasks Keeps overall objectives and strategies in mind, and not deflected by matters of detail Strong teambuilding and management skills with the ability to motivate, lead and develop a large team ensuring resources are organised appropriately and effectively Strong interpersonal skills with the ability to establish positive working relationships and influence people at all levels within the organisation including a challenging customer base Excellent written and verbal communication skills with the ability to present complex information clearly and effectively in appropriate styles at all levels Ability to set objectives and make decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information Specific skills and knowledge required To be added by the recruiting manager. Required Strong evidence of successful delivery of significant Technology Programmes that have included server and storage infrastructure, data centres, networks and cloud adoption. Proven experience in assessing options and developing business cases including establishing Digital Service application form v0.01 Page 3 of 5
total cost of ownership models. Experience of building strategic relationships with external suppliers Comfortable with working in areas of significant ambiguity at all stages of definition and delivery. Flexibility and a willingness to learn, explore and develop new skills. Good understanding and experience of public sector procurement. Excellent understanding of relevant Project/Programme methodologies (e.g. Agile, APM, MSP, PRINCE2, MoR). Core SFIA Competencies (click competency to insert level). Autonomy Level 6: Take and act upon defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organisational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and subordinates. Influence Level 6: Influences policy formation on the contribution of own specialism to business objectives. Influences a significant part of own organisation. Develops influential relationships with internal and external customers/suppliers/partners at senior management level, including industry leaders. Makes decisions which impact the work of employing organisations, achievement of organisational objectives and financial performance. Business skills Level 6: Absorbs complex technical information and communicates effectively at all levels to both technical and non technical audiences. Assesses and evaluates risk. Understands the implications of new technologies. Demonstrates clear leadership and the ability to influence and persuade. Has a broad understanding of all aspects of IT and deep understanding of own specialism(s). Understands and communicates the role and impact of IT in the employing organisation and promotes compliance with relevant legislation. Takes the initiative to keep both own and subordinates' skills up to date and to maintain an awareness of developments in the IT industry. Complexity Level 6: Performs highly complex work activities covering technical, financial and quality aspects. Contributes to the formulation and implementation of IT Strategy. Creatively applies a wide range of technical and/or management principles. Digital Service application form v0.01 Page 4 of 5
Additional information regarding the post Location This posts is located in 7 Millbank. Hours (Full-time) Consideration will be given to candidates who wish to work part-time or as part of a job share. If you are selected for interview please inform the panel of the days/hours you are available to work. Net conditioned full-time working hours for staff of the House are usually 36 per week. This excludes daily meal breaks of one hour. The hours of attendance for this post are 35 net per week. The exact daily times of attendance will be agreed with line management. As of 1 May 2016, hours will increase to 36 net (there will be no effect on pay). For further information Internal candidates should refer to the General Recruitment Information on the Employment intranet pages (select Careers & Development). Those candidates who are shortlisted will be given details of any tests / assessments which will take place as part of the selection process. Digital Service application form v0.01 Page 5 of 5