The Professional Employer Organization (PEO) Solution

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1 The Professional Employer Organization (PEO) Solution Presented by: Doug Weinbach Area Sales Executive, ADP TotalSource Constantin Ritzmann Senior District Manager, ADP TotalSource Kathleen Sullivan District Manager, ADP Small Business Services

2 Agenda Welcome and Introduction Professional Employer Organization Overview Key PEO Value Propositions The Human Resources Value Chain Strategic Benefits of PEO Services Financial Review Questions and Answers

3 PEO Overview PEO stands for Professional Employer Organization PEOs deliver services in a unique arrangement known as co-employment. A PEO enables companies to cost-effectively outsource the management of HR, employee benefits, payroll and workers comp.

4 PEO Overview Professional Employer Organization Began in the early 1980s Manages variable costs for consistent forecasting and budgeting Currently 700 PEOs with 5 publicly traded 15% annual growth rate Approximately 2-3 million employees currently with PEOs

5 Co-Employment Co-employment is the legal arrangement in which a PEO delivers its services and shares employment liability with its clients. The PEO contractually assumes substantial employer responsibilities and risks as the employer of record : Benefits Plans Statutory Payroll Tax Compliance Many additional aspects of compliance with HR laws and regulations Workers Comp & workplace safety

6 Current Employer Business Model OSHA Audits Taxes Compliance EEOC Recruiting & Training Safety LTD STD 5500 Filings Life Client Company 5500 Filings Testing Vision Significant Exposure to Liability Dental Diverts resources from core activities Employer manages multiple vendor relationships Time & Labor Intensive for the Employer

7 Business Model with a PEO New business model: The client gains greater control over the day to day activities of their business while the PEO becomes the Employer of Record for purposes of employee administration and liabilities Client Company Client Focuses on revenue generating business activities and maintains direct and control worksite employees Business Impact Single source provider for comprehensive HR and benefits Streamline administration, improve efficiency and increase profitability Share liability in critical employment areas with an expert, reducing overall labor costs and mitigating risk

8 We Help Companies. Save Time so they can get back to business. Win the battle for top talent. Motivate Their workforce to greater levels of performance and productivity. Stabilize their labor costs and ensure regulatory compliance.

9 Why It Matters The compliance burden on employers has increased sharply since 2008, with significant additional legislation forecast for 2012 and beyond. Compliance is costly, complex and time-consuming. Violations can overwhelm even destroy a business COMMON NLRA COMMON LMRA FLSA IRS FICA NLRA COMMON ADEA FUTA EPA EEO LMRA FLSA IRS FICA NLRA COMMON 2000 HIPAA FMLA ADA WARN EPPA COBRA ERISA IRCA HMO MSHA OSHA ADEA FUTA EPA EEO LMRA FLSA IRS FICA NLRA COMMON 2009 Health Reform HIRE CHIPRA ARRA EO EO EO FMLA Regs ADAAA LEDBETTER HIPAA FMLA ADA WARN EPPA IRCA COBRA ERISA HMO OSHA ADEA FUTA EPA EEO LMRA FLSA IRS NLRA MSHA FICA COMMON COMMON LAW FOREWARN HFA CRA MFJPA FLIA WFFA ICPCA PAWA AFA ENDA Health Reform HIRE CHIPRA FMLA ADA MSHA OSHA ADEA FUTA EEO EPA LMRA EEO LMRA FLSA FLSA IRS IRS FICA FICA NLRA NLRA ARRA EO EO EO FMLA Regs ADAAA LEDBETTER HIPAA WARN EPPA IRCA COBRA ERISA HMO COMMON COMMON LAW

10 Criteria for Evaluating a PEO Provider According to PricewaterhouseCoopers: Financial Stability Is the company public? Scope of Operation Is there a national service model? Experience How long have they been in business? Breadth of service Is there a broad range of services?

11 Full-Service PEO Solution Increase Employee Productivity Leading to Increased Profitability Focus on Core Competencies Reduce Administrative Burdens Help Mitigate Risk/Liability and Protect Assets Become an Employer of Choice Focus on Growth / Clients Total Recruitment Solutions* Job descriptions Background Checks* Basic Compensation Analysis Online Candidate Assessment* Web-based Payroll Processing Management Reports Payroll & Employment Tax Processing Wage Garnishments Paid Time-Off Accruals* Automated Time & Attendance System* Comprehensive Benefits Plans Life/Disability Insurance Online benefits Enrollment Section 125 & Flex Plans Employee Assistance Program Voluntary Benefits Employee perks 401(k) Plans Employee Service Center Dedicated HR Representative HR Administration Employee Leave Administration Online Self-Service and New Hire Processing Performance Management* Total Compensation Statement TotalSource University Safety & Loss Prevention Training Online training Supplemental Online Training* Skills/License Tracking* Workers Compensation Insurance Coverage Safety & Loss Prevention Programs Drug-free Workplace Programs Employee Practices Liability Insurance Legal Defense Benefit Employee-related Investigations and Human Resource Guidance HR recommendations to help minimize liability Outplacement Service as requested* Unemployment Claims Administration COBRA administration * Additional charges may apply

12 Breadth of Service: Look for Recruitment and Selection Online Job Posting Services Customized Job Descriptions Online Candidate Assessments Employee Background Checks and Drug Screening Comprehensive Benefit Offerings Professional Training and Development New Hire Processing Business Impact Find talent - Online job postings provide cost effective solutions Qualify and match candidates with the right opportunity Reduce time per hire by promptly finding the right applicant Set clear expectations and get the hiring results you want Reduce employee turnover and drive profitability

13 Breadth of Service: Look for Benefits Programs and Administration Fortune 500 -quality benefits plans HSA Accounts and HDHPs* Full benefits administration Employee Assistance Program (EAP) Flexible Spending Accounts No plan and rate negotiation Section 125 Dedicated Employee Service Center (800#) Supplemental Employee Benefits Employee perks and discount programs Business Impact Full suite of benefits plans providing flexibility and choice for you and your employees Win the battle for top talent, reduce turnover and drive profits Competitive long-term carrier relationships to effectively manage cost

14 Breadth of Services: Look for Employee Perks and Ancillary Benefits Full suite of Voluntary Benefits Term and Universal Life Family Income Life Insurance Disability Income Insurance Accidental Death and Dismemberment Critical Care and Cancer insurance Personal Accident & Disability Legal Service Plan Pet Insurance Auto Insurance Employee perks and discount programs Office Supplies Entertainment Discounts Child care discounts Business Impact Additional programs to strengthen retention capabilities Corporate benefits solutions for your business

15 Breadth of Services: Look for a Comprehensive 401(k) Program Turnkey 401(k) Plan with flexible design and plan options Online information and assistance Low employee fees Diverse investment and management options Brokerage Window Net Asset Value funds Daily valuation Business Impact Great tax planning, retention and recruitment tool One of the most attractive, cost effective 401(k) plans in the marketplace

16 Breadth of Service: Look for Payroll and Tax Administration Web-enabled payroll suite of services Automated access to complete payroll management reports Customized reporting Direct deposit Tax filing services and multi-state reporting (941, 940, W-3 and W-2) Tax levies, garnishments and liens administration Payroll and wage/hour regulations compliance Business Impact Reduce employment administration burden allowing more time to focus on your core business Improve operating efficiencies

17 Breadth of Services: Look for a Focus on Employee Relations Dedicated Human Resources Team Assistance and guidance regarding complex Human Resources issues Assistance with developing an Employee Handbook Training & assistance with Performance Reviews Access to a full library of HR forms and sample reports Employee termination assistance Progressive Discipline and Conflict Management Employee Orientation and Benefits Enrollment Business Impact Establish clear expectations enabling employees to work more efficiently and effectively toward company goals Enhance employee productivity

18 Breadth of Services: Look for Training and Development Comprehensive, professional classroom training for managers and associates Online training Seminars structured around the five main elements of the employee life cycle Pre-Employment & Hiring Employment Law Essentials Sensitivity Skills Workplace Violence Customer Satisfaction Professional Development Business Impact Motivate your workforce to greater levels of performance and productivity Employees value professional growth and development Reduce turnover Reduce employment-related liability

19 Breadth of Service: Look for Focus on Risk Management and Safety Fully insured Workers Compensation coverage Dedicated Loss Prevention Specialist No deposits/no audits Fraudulent claims investigation OSHA compliance and training Complete claims administration Assist in implementing a proactive approach to loss prevention and safety Aggressive return-to-work programs Assist in implementing drugfree workplace program Safety consultation and customized safety manuals Business Impact Eliminate administrative hassles of processing claims and seeking coverage Experienced risk management specialist to assist in stabilizing cost and meeting your business objectives

20 Breadth of Services: Look for a Focus on Legislative & Regulatory Compliance $1,000,000 EPLI coverage Legal Defense Benefit Expert human resources consultation Compliance guidance with state and federal employment laws Handle employee complaints Investigate discrimination and/or wrongful employment complaints filed by employees or government agencies Unemployment claims management Business Impact A comprehensive program of compliance management that minimizes liability and reduces compliance costs Panel of experts to manage through complex employment related issues helping your business to remain in compliance

21 Breadth of Services: Look for Assistance with Terminations Dedicated Human Resources Professional to assist with termination process Recommendations to help minimize liability Guidance regarding progressive discipline Termination administration Provide Outplacement Service Administer unemployment claims Business Impact Minimize employment-related risk Protect assets through proactive and progressive actions

22 Financial Considerations

23 Financial Perspective % % % % % Opportunity Cost Human Resources Administration Workers Compensation State Unemployment.90 Federal Unemployment Federal Unemployment.90 % Recruitment and Selection Employee Relations Training & Development Regulatory Compliance Payroll Management Tax Management Benefits Offering Benefits Administration 401(k) Administration Risk Management Workers Compensation State Unemployment Service Fee 7.65 FICA FICA 7.65 % % % Gross Payroll Gross Payroll Typical Employer Expenses With a PEO Pass-through costs

24 Strategic Advantages of a PEO Concentrate on your core business Align with a single source provider Minimize risk of employment-related liabilities Attract and retain quality employees Stabilize labor cost by leveraging PEO s resources and infrastructure Reduce risk and safety exposure through active loss prevention programs Low risk investment

25 Strongest Fit Industries Technology & Software Light Manufacturing & Distribution Business Services (Printing, Advertising, etc.) Professional Services (Legal, Accounting, Engineering, etc.) Skilled Trades (HVAC, Electrical Contractors, etc.) Medical & Allied Health Real Estate & Property Management

26 Questions & Discussion

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