Turnkey HR Outsourcing Solutions that Deliver Solid Results.

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2 PARTNER WITH A LEADING SERVICE PROVIDER Navigating the complexities of employee relations can be challenging for employers. Recruiting and hiring top talent, maximizing job performance and separating employees are challenges faced by all employers. AlphaStaff is one of the nation s leading Human Resources service providers that can help employers navigate the murky waters of employee relations, leave and disability, health care reform, and other important state and federal laws, rules, and regulations. AlphaStaff offers both ingenuity and flexibility in how we approach all aspects of the services we provide with customized solutions for each client to best meet their objectives.

3 TABLE OF CONTENTS Compliance and Human Resources Planning and Training Benefits Administration...10 Risk Management...11 Payroll & Tax Administration...12 AlphaStaff Contact Information...13

4 STAYING AHEAD OF THE COMPLIANCE CURVE Compliance and Human Resources EEOC Claim Handling and Mediation Assistance: AlphaStaff Human Resource Managers work with client companies to investigate and compile information in defense of EEOC Charges of Discrimination. AlphaStaff has negotiated a discounted rate with Jackson Lewis exclusively for clients. Jackson Lewis will draft EEOC Charge Responses for AlphaStaff clients at a reduced flat fee of $2,500. AlphaStaff also designs and delivers programs such as group training and/or individual coaching responsive to issues or concerns identified in the charge response process. Employment Practices Liability Insurance (EPLI): By partnering with employers to aggressively manage EPLI losses, we work to improve their claims experience and loss runs. Policies: AlphaStaff works with client companies to develop Employee Handbooks, which contain the necessary policies, such as anti-harassment and non-discrimination, FMLA, ADA, FLSA and many more. Additionally, AlphaStaff works with clients to design and develop custom HR policies and procedures responsive to their employee relations and business needs. Employee Surveys: AlphaStaff works with client companies to design, administer, and report employee surveys encompassing a wide ranges of topics, some of which may include pay practices, benefits, management, communications, recognition systems, customers, and many more. 4

5 Job Descriptions: We provide standard and customized job descriptions for client companies that include key responsibilities and qualifications. The AlphaAdvisor: The AlphaAdvisor is a monthly e-newsletter providing clients with timely, relevant and important human resource compliance updates and information from key subject matter experts within the company. The AlphaAlert: The AlphaAlert is distributed to clients on an as-needed basis and contains time-sensitive human resource compliance updates and information for client companies that cannot wait for the monthly AlphaAdvisor. Alternative Dispute Resolution: AlphaStaff may, at the client s election, develop a custom ADR program in accordance with the client company s organizational structure, employee relations philosophy and approach. Posters: AlphaStaff may enroll client companies, upon their request, in an auto-ship, federal, state and local poster compliance program for each client location. Hotline: We provide a staffed 800 hotline for client employees to report complaints and concerns such as harassment, discrimination, retaliation and whistleblowing. Leave Management: AlphaStaff works with client companies to provide FMLA leave management services, including administrating and mailing paperwork, tracking benefits payments, coordination with other client LOA policies and government regulations, consulting with clients on related Employee Relations issues, and customizing communication materials. Unemployment Claims Services: In coordination with client preferences, we will consult with clients, respond to claims, and attend hearings with regards to unemployment claims administration and defense. 5

6 PLANNING & TRAINING TO HELP GROW YOUR CLIENTS BUSINESSES. Customized Annual Service Calendar Each year, AlphaStaff helps client companies plan for what s ahead by developing a custom Needs Assessment and Service Calendar that includes various HR services such as: Forms Review & Revision Job Descriptions (Core Positions) Staffing Process/New Hire on-boarding Creation/ Revision of Associate Handbook/ HR Reference Guide for Managers Employment Issue Counseling/Consultations FLSA Audit and Recommendation Review of Personnel Files for Compliance Human Resource Compliance Audit and Needs Assessment Reduction in Force (RIF) Assistance Strategic Planning AlphaStaff partners with client companies to develop the following custom initiatives to support client companies growth and achieve client goals: HR Assessment Compliance Review Strategic Needs Analysis Mission, Vision and Values Development Retention/Turnover Analysis Reductions in workforce (RIFs) Diversity Planning Change Management Succession Planning 6

7 Training AlphaStaff provides customized and specialized training programs for Associates and Managers of client companies. Some of our more common training programs include: Diversity/ Sensitivity Performance Management Compliant and Effective Hiring Techniques Compliant and Effective Terminations Performance Documentation, Coaching and Counseling Preventing and/or Dealing with Harassment and Discrimination Preventing and/or Dealing with Sexual Harassment Various forms of compliance training such as Form I-9, FMLA, and ADA Teambuilding Leadership Development Situational Leadership Conflict Management Dealing with Difficult People Business Etiquette Communication Customer Service Training Preventing Violence in the Workplace 7

8 THE RIGHT RESOURCES FOR KEEPING THE RIGHT EMPLOYEES Compensation Salary Surveys: We develop customized, comprehensive surveys of national and local salaries for hundreds of job titles, broken down by key comparative factors such as experience, education, industry, location, size and scope of organization and more. Compensation Plan Design/Revisions: AlphaStaff works with client companies to design new or revise existing plans that may include salary ranges, benchmark comparisons, merit increase grids, and more. Time Keeping Solutions: We work with client companies to identify and implement on-line time keeping systems to track key data such as hours worked, overtime, and time off. In most situations, AlphaStaff is able to integrate its HRIS system with our client companies time and attendance system. Recruiting & Hiring CareerBuilder Job Placement Ad: Alphastaff will place your job ad on the CareerBuilder on-line job board for a significantly reduced rate versus CareerBuilder s standard fees. This service includes Dynamic Job Referral that automatically s candidates searching the CareerBuilder site for similar jobs and points them to your ad. Dynamic Job Referral gives you access to an even larger pool of candidates through CareerBuilder. Direct Hire Services: AlphaStaff partners with leading professional recruiting firms that conducts the candidate search, screening, and testing. Our recruitment agency partners will present our client companies with a slate of highly qualified candidates from which to select. Fees for candidate placement are offered at a significant discount and are contingent on hiring the candidate. 8

9 Temporary Staffing Services: By partnering with leading professional staffing companies, we provide temporary staff to our client companies for special projects or other temporary staffing needs. Candidates are screened and tested to ensure a strong fit for client requirements. We have negotiated highly competitive rates that often beat the rates of competing firms by as much as 20%. Temp-To-Hire Staffing Services: Blending the best of direct and temporary hiring, this service lets you try out a candidate for several weeks or months before converting the candidate to a new hire. We have negotiated deeply discounted rates with our recruitment partners including conversion fees for those candidates hired by our client company. Employment Test Portfolio: Our Employment Testing can provide a view into certain key competencies that may provide insight into a candidate s ability to acclimate into client company culture and specific job duties. Hiring Tax Incentives Credits: AlphaStaff partners with a leading Hiring Tax Credit administration service to assist clients in obtaining potential Hiring Tax Incentives that may provide corporate income tax credits based on hiring certain qualifying employees. With the help of our premier partner and their proprietary system, we remove your administrative burden. Background and Drug Screening Services: AlphaStaff has partnered with a leading provider of background, credit and drug screening services. Clients can now easily avoid negligent hiring, reduce liability to their organization, manage the risk associated with sensitive positions, and provide a safe working environment for their employees. 9

10 BENEFITS ADMINISTRATION AlphaStaff takes the hassle out of administering your complex benefit programs & offers you customized health insurance plans that meet the unique needs your business. OUR BENEFITS ADMINISTRATION SERVICES INCLUDE: Benefits Management and Procurement Design, negotiate, and deliver health benefits with leading carriers or AlphaStaffsponsored plans Design effective employee communication programs and materials Analyze trends to achieve cost-effective plans Benefits Administration Eligibility tracking Online, telephonic, and paper-based benefits enrollment for new hire, life event, and open enrollment Section 125 Flexible Spending Accounts (FSA) HSA and HRA administration Enrollment and life event changes submitted to health carriers Premium remittance Benefits reconciliation 5500 preparation COBRA Administration Initial notifications of COBRA rights and obligations COBRA qualifying event notices Benefits enrollment for continuants Premium invoicing, collection, and submittal Qualified Retirement Plan 401(k) Over 45 investment options Employee communications and enrollment Investment performance quarterly review Compliance testing 5500 filing 10

11 RISK MANAGEMENT AlphaStaff gives your company the expertise, resources & the know-how to effectively protect your business. OUR RISK & COMPLIANCE SERVICES INCLUDE: Insurance Programs Pay-as-you- go workers compensation coverage Workers compensation insurance options from A-rated carrier partners Certificates of insurance Risk Analysis Workers Compensation Claims Management Administration assistance with drug-free workplace programs Claims reporting State-required notice of injury filing Three point contact Hand-selected treatment provider assignment Return-to-work assistance, development and support Investigation training Claims monitored through closure Daily communication with insurance carrier adjusters Quarterly file review with carrier and legal counsel Safety & Loss Control Loss history analysis with recommendations Safety Programs Improved regulatory compliance OSHA compliance instruction Assistance with OSHA abatement Online safety training and materials Recommendations on safe workplaces and best practices Train-the-trainer programs Accident investigations Customized health and safety program Safe driving policy 11

12 PAYROLL & TAX ADMINISTRATION AlphaStaff delivers accurate, timely, & compliant payroll and tax processing and administration. OUR PAYROLL & TAX SERVICES INCLUDE: New Employee Set-up & Onboarding Employees are hired and approved tough a simple workflow Background checks can be initiated and received automatically New hire documents stored electronically and easily accessible Employee data seamlessly integrates with payroll and HR management systems Payroll Processing Client uploads hours of information via interface Pre-processing reports/audits provided Process payroll checks after authorization Process deductions Employees receive payment via direct deposit, pay card, or check Payroll Tax Filing and Administration Calculate, file, deposit, federal and state taxes Process unemployment claims W-3 & W-2 administration Staying abreast of changing tax laws and requirements to help reduce risk of non-compliance Garnishments Garnishment administration and interpretations File garnishment answers as required Garnishment deduction funds remitted to requesting authority 12

13 ABOUT ALPHASTAFF AlphaStaff is a leading Professional Employer Organization (PEO) that delivers a configurable suite of human resource, employee benefit and employee administration solutions designed to support organizations through their evolving business cycles. Through the buying power of more than 1,000 companies and tens of thousands of worksite employees, clients gain access to workforce management expertise, practical benchmarking data, HR information systems, insurance and the ability to realize a more predictable health care expense. AlphaStaff delivers measureable results, ensuring clients achieve their objectives related to cost management, efficiency, compliance and profitability. AlphaStaff, in business since 1997, has supported more than 100,000 worksite employees in all 50 states. For more information, visit For more information, please contact: AlphaStaff, Inc. 800 Corporate Drive, Suite 600 Ft. Lauderdale, FL Toll-free:

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