ADVANCED PRACTICE MANAGEMENT SOFTWARE

Transcription

1 SUPPORT

2 ADVANCED PRACTICE MANAGEMENT SOFTWARE KEEPING YOUR BUSINESS IN FOCUS FLEX is the very latest software from Optinet, the IT Division of the National Eyecare Group. With over 25 years experience developing Practice management software, Optinet understands the needs of independent opticians. The role based design makes FLEX easy to use for all staff members, comprehensive enough to meet your needs and affordable for even the smallest of practices. Starting from as little as 145 +VAT per month, you ll be surprised at the advanced features packed into FLEX, including: patient communication timeline, customisable clinical records, business intelligence and much more.

3 COMPREHENSIVE PRACTICE MANAGEMENT SOFTWARE FLEX is designed to support all aspects of your business, from first patient contact to final dispense. SUITABLE FOR BUSINESS OF ALL SIZES As no two businesses are the same, FLEX has been designed with flexibility in mind. It can be used by a single consulting room practice or a multi location business. NO UPFRONT COSTS With Optinet software there is no upfront cost, you pay a low monthly rental fee, we don t even charge for converting your data from your previous system. FREE UPGRADES FOR LIFE With FLEX you will never be charged for an upgrade again. Benefit from new features as soon as they are released. Optinet FLEX advanced practice management software offers an easy to use system that provides all the features you would expect from a modern PMS (please see our full features list), with the addition of features that make it the ideal choice for the modern practice. A real asset to any practice is the patient communication feature, which not only allows you to send letters, SMS texts, s and postcards, but it forms a time line for each patient showing what communication you have sent and when. This allows you to move away from just a recall letter every two years, to individualised marketing and the ability to monitor its effects. A key contact point for your business is the dispensing of spectacles, FLEX makes the dispensing process hassle free with integrated lens catalogues, frame selection from the stock system, multiple pairs per dispense, automatic posting to the till system and more. If you have more than one practice you ll know how difficult it can be to be in control of the entire business. Optinet FLEX+ helps you take control of your business and enables you to be proactive, rather than reactive. FLEX+ allows each practice to run separately, but connects them together enabling you to move excess stock from practice to practice, monitor your appointments to maximise staff usage, review group and individual practice performance, change prices or structure across the entire business or simply centralise functions such as recalls and marketing.

4 ALTHOUGH WE HAVE DESIGNED OPTINET FLEX TO BE A COMPREHENSIVE SYSTEM, WE OFFER A NUMBER OF ADDITIONAL PRODUCTS THAT WILL FURTHER ENHANCE YOUR BUSINESS. THIS INCLUDES; Clinical record the findings of clinical examinations in FLEX. Patient data is stored centrally in electronic format, the benefits of doing this include: patient data is immediately available to other staff members once the examination has concluded e.g. dispensing, data can be easily re-used in reports/referral letters and records are stored in an easily readable and readily available way. Optisave the importance of backing up your data can not be stressed enough, with Optisave it is all taken care of automatically. A back up is taken of all your FLEX data each day and stored at a secure data centre, so fully protecting your vital business data. In addition to storing the data Optinet monitors the back up process ensuring its working and isn t corrupted in any way. THE HOMESCREEN The FLEX user journey begins at their Homescreen, a single interface that draws together key information from the system and displays it in Widgets. There are different widgets to choose from and each user is free to choose which widgets to show on their homescreen (Patient search, My staff tasks, Collections due, Diary arrivals, Timeline).

5 ROLE BASED FLEX is a role based practice management system; this approach to the user experience offers great benefits to practice managers and individual users alike. Managers have the ability to create user groups or Roles which in turn can be assigned to staff members. The roles allow system customisation and access and permissions to be granted to groups of users within the practice, e.g. the following can all be set for each role: 4 Till Functions: Discounts, credits, refunds, refunds by amount 4 Clinical Functions: Optometrist, Dispenser, Contact lens optician 4 Manager: Additional managers home screen 4 Screens: Choose which screens users can access 4 Reports: Choose which reports users can access 4 Other: Show/hide stock cost prices, build custom scheme packages and many more CLINICAL RECORDS Electronic clinical examination records are an essential tool that aide in the collection, recording and recalling of clinical data during the time the patient spends in the consulting room. The FLEX clinical records module has been designed with the examiner in mind: Sight Test 4 Examination assessments can be personalised to the user. Choose from hundreds of pre-installed procedures. Organise the workflow to suit the user. 4 A simple drag and drop interface speeds up the collection of data where appropriate, more comprehensive notes can be easily typed where required. 4 The dictionary of common results can be tailored to the user and to each procedure. A global dictionary is also available to all procedures. 4 Store the results of up to 5 different refractions. Refractions can be labelled as the user wishes (i.e. Ret., Last Test, Wearing, Actual and Given Rx). 4 Record all advice given in the notes sections provided: Patient, GP, Dispenser & Exam 4 Create visual notes with clinical sketches, using templates provided. Contact Lens 4 Separate records for Fit and Aftercare. 4 Lifestyle questionnaire for gathering personal motivation/reasons for lens trials. 4 Efron Grading Scales* for pre/post lens insertion. 4 Slit lamp sketches 4 Wizard for selecting lenses from included catalogues. Outside of the consulting room, clinical records: 4 Leave the patient with the impression of a modern professional practice, investing in the latest technology to provide the best possible healthcare in which the patient can trust. 4 Share data between practice staff and allow for quick recall of patient information. *Efron Grading Scales with permission of Efron N. Contact Lens Complications, 2nd Ed. Butterworth-Heinemann, Oxford 2004 (ISBN )

6 Licences (per practice) 3 10 Remote Admin Site Licence Patient Record Patient Communication Multi Chair Diary Form Printing Examination Record Contact Lens Record Contact Lens Schemes Dispensing EDI Ordering Stock Control Order Progress Tracking Integrated Word Processor Business Intelligence Information Inter Branch Data Exchange 2 - Central Office Reporting 2 - Group Stock Control 2 - Group Patient Communication 2 - Group Business Information 2 - Centralised System Setup 2 - Telephone Support & Remote Access Cost per month, per practice (Ex VAT) Additional Products Clinical Records (includes one additional licence) Optisave Backup & Validation Service Additional PC licences (Pack of 2) Additional remote access licence each THE OPTINET TM FLEX SYSTEM IS AVAILABLE AS A SINGLE USER OR MULTI-USER INSTALLATION. THERE ARE 2 VERSIONS, FLEX & FLEX+. THE TABLE OPPOSITE SHOWS A COMPARISON BETWEEN THE TWO PRODUCTS. ALL PRICES ARE PER MONTH AND EXCLUDE VAT. MINIMUM CONTRACT 24 MONTHS, THEREAFTER 12 MONTHS ROLLING. 1. Remote Admin Licence 1.1. A fibre optic or cable broadband connection at the practice is recommended, with a minimum upload speed of 2mbps A Static IP address is required at the practice. 2. Centralised Group Database Additional Server hardware & licensing is required to centralise the Group Database. A survey of your existing equipment would be needed to establish precisely what is required. The survey would be carried out by our recommended hardware partner Drive IT Solutions Limited ; a charge may be made depending on geographical location. A Static IP address is required at the location housing the Group Database. A fibre optic or cable broadband connection is required at the location housing the Group Database having a minimum upload speed of 2mbps. FOR FURTHER INFORMATION AND TO BOOK YOUR NO OBLIGATION, IN PRACTICE DEMONSTRATION PLEASE CALL OR SALES@OPTINETUK.COM