INSTRUCTIONS SIM CARD SPAIN

Transcription

1 INSTRUCTIONS SIM CARD SPAIN Copyright All rights reserved. The content of this document may not be copied,replaced,distributed,published,displayed, modified,or transferred in any form or by any means except with the prior permission of. Copyright infringement is a violation of federal law subject to criminal and civil penalties.

2 Introduction Congratulations on your purchase! You made a wise decision that will save you time, money, and energy on your next trip. Please review the documentation to get the most out of your SIM Card. Let s get started! Requirements for Service In order to use this SIM you need an unlocked device In addition, your device needs to support the correct frequency in order to call and / or use the internet. Contacting Customer Support For any questions about Lebara, you can call the Lebara customer services team. You can contact Lebara Monday to Sunday from 10:00 am to 10:00 pm. From your Lebara mobile: 2222 (Free) Any other mobile or national land line: From abroad: (+ 34) Getting started: SIM Card registration for India is mandatory. You can simply registrate the SIM Card with us by sending next information to: registration@internationalsim.eu Order number Name and Surname Copy passport Activation form (see last page) Where can I buy top up cards?: There are a few different ways to add airtime: Online through internationalism Online through lebara.es (you need a MyLebara account) ATM: Top up at any cash point Telebanco 4B or Servired cash point with your credit or debit card You can buy a top up voucher and scratch card at the following retailers

3 How can I top up?: top up by dialing 2223 and enter your voucher PIN or dial *123*# followed by the voucher PIN,# again and then press the call button. Rates: Incoming calls Free Calling from Lebara to Lebara Free Calling to a landline in Spain 0,01/min Calling to a mobile number in Spain 0,10/min Sending a SMS message in Spain 0,10 Sending a SMS message International 0,25 Internet access (after first free 1MB)*** 0,09/MB Call set-up 0,30 International Rates: How to Dial International Calls To place an International call you must dial,,00 followed by the country code. The format is: 00 + COUNTRY CODE + AREA CODE + NUMBER National Passes Lebara offers you a number of different passes to call Spain mobiles and landlines, any network, anytime without connection fee. Pass: Price: Validity: How to activate: 50 minutes to national landlines and mobiles 120 minutes to national landlines and mobiles 5,00 14 days Text: NAC50 to ,00 30 days Text: NAC120 to Passes will be automatically renewed. If you do not want to renew it, text next codes before the expiration of the period of validity.. 50 minutes - Text: NONAC50 to minutes - Text: NONAC120 to 22333

4 Internet Passes The standard rate for Mobile internet is 0,182 /MB VAT incl. However, you can purchase one of our great Mobile Internet Data Passes, which gives you our best internet rates. Pass: Price: Validity: How to activate: 250 MB 5,00 30 days Text: DATA250 to MB 7,50 30 days Text: DATA500 to GB 8,00 30 days Text: DATA1GB to GB 14,00 30 days Text: DATA2GB to GB 25,00 30 days Text: DATA3GB to Data Passes will be automatically renewed. If you do not want to renew it, text next codes before the expiration of the period of validity.. 250MB - Text: NODATA250 to MB - Text: NODATA500 to GB - Text: NODATA1GB to GB - Text: NODATA2GB to GB - Text: NODATA3GB to Internet (APN) Settings: Lebara Internet & MMS settings are automatically sent via SMS within moments of inserting your Lebara SIM card into your phone. You will receive 2 SMS messages: SMS 1 will inform you that we are making necessary adjustments to the Internet & MMS settings on your phone. SMS 2 will ask you to click on the link within the SMS and to please follow the onscreen instructions to automatically configure the Internet & MMS profile on your phone. Your phone will request to save the settings; click yes and if prompted for a PIN, enter 1234 and an onscreen message will confirm: "Configuration complete" or "Profile saved". Once complete, you can start browsing the internet. If you have not automatically received Internet & MMS settings, please Configure your phone for Internet and MMS Online at:

5 SIM Card Validity Lebara SIM cards remain active as long as they are topped up at least once every two months. If no top ups are made, your SIM card will be permanently deactivated and the number will be lost. If you have available credit, your SIM card will remain active for 4 months (120 days) from the last top up. However, you will not be able to receive calls during the fourth month. At the end of this duration, you will have a grace period of 15 days to reactivate your SIM by topping up. If you have no credit (zero balance), your SIM card will remain active for 2 months however, you will not be able to receive calls during the second month. At the end of this duration, you will have a grace period of 10 days to reactive your SIM by topping up. Coverage With Lebara Mobile, you can call and text with confidence. Our Mobile network covers over 99% of the Spanish population using the Vodafone network, providing high quality calling from across the country Roaming Roaming is automatically set up in your Lebara Sim. When you arrive at your destination, your handset will automatically connect to the best available network You can take a top up voucher with you when you travel abroad; top up by dialing 2223 and enter your voucher PIN or dial *123*# followed by the voucher PIN,# again and then press the call button. **Information contained herein is subject to change without notice and is not warranted to be error-free.**

6 Application Form for activation of SIM Card Spain SIM DATA : SIM #:(starting with 34)... SIM PIN :... SIM PUK :... CUSTOMER DATA : ORDER#:... ID Document:... No.:... Expiry:... Name:... Surname:... Born on:... City of birth:... Country:... Address of residence:... Postal code:... City:... Phone number:... *:... TRAVEL DATA : Desired activation Date: IN CASE YOU ORDERED EXTRA VOICE/DATA WITH YOUR ORDER: Order ID: Choose start date for the Voice Credit*: Choose start date for the Data Plan**: *Voice Credit is valid for 90 days after activation **Data Plans are valid for 30 days after activation THIS FORM WITH A COPY ID TO: REGISTRATION@INTERNATIONALSIM.EU