BUSINESS MOBILE PLUS AND BUSINESS MOBILE MAXIMISER PLANS

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1 VISIT A TELSTRA STORE CALL OR YOUR ACCOUNT REPRESENTATIVE CLICK TELSTRA.COM/BUSINESS Exclusive business offers, ABN required. BUSINESS MOBILE PLUS AND BUSINESS MOBILE MAXIMISER PLANS XXXXXX MAR IT S HOW WE CONNECT business

2 GET MORE WITH TELSTRA BUSINESS MOBILE PLUS AND BUSINESS MOBILE MAXIMISER PLANS You ll find information about your plan and what it has to offer in this brochure. For the full terms and conditions that apply to your plan go to telstra.com.au/customerterms/ bus_mobile_pricing.htm If you need any help, you can now call us from any Telstra fixed or mobile phone in Australia, without it costing a cent. Simply dial It s just the start of changes we re making at Telstra all to help serve you better. BUSINESS MOBILE PLUS PLANS 04 YOUR NET READY OR READY PACK 12 BONUS OPTIONS 18 BUSINESS MOBILE PLUS CASUAL PLANS 20 BUSINESS MOBILE MAXIMISER PLANS

3 BUSINESS MOBILE PLUS PLANS Your Business Mobile PLUS Plan gives you great choices, value and benefits. $100, $130 OR $150 BUSINESS MOBILE PLUS PLANS FOR 24 MONTHS Unlimited standard calls and more for use in Australia When you re in Australia and calling other services in Australia, these plans give you great benefits. Our $130 and $150 Plans also have an allowance for international calls: $100 Business Mobile PLUS Plan unlimited standard national calls and unlimited diversion of calls from mobiles to most other fixed and mobile numbers in Australia. This plan doesn t include any allowance for SMS, MMS or MessageBank diversion and retrieval, so you need to pay for these separately. $130 Business Mobile PLUS Plan unlimited standard national calls, SMS and MMS, unlimited MessageBank diversion and retrieval and unlimited diversion of calls from mobiles to most other fixed and mobile numbers in Australia. Plus, $50 each month for calls, SMS and MMS to international numbers. $150 Business Mobile PLUS Plan unlimited standard national calls, SMS and MMS, unlimited diversion of calls from mobiles to most other fixed and mobile numbers and a choice of either unlimited MessageBank diversion and retrieval or (for those who like Voice2Text ) free MessageBank diversion and retrieval and unlimited Voice2Text messages, all while in Australia. Plus, $100 each month for calls, SMS and MMS to international numbers and $50 each month for International Roaming

4 $25 to $85 and $120 BUSINESS MOBILE PLUS PLANS for 24 months Included allowance for standard calls, SMS, MMS and data for use in Australia Use each month s included allowance for your standard national calls, SMS and MMS or data downloads in Australia. Any unused allowance expires monthly. + Share included credit across your account Save by sharing unused monthly included credit between eligible services on the same account. + Choice of a Bonus Option to save Save by selecting a Bonus Option that suits the way you use your mobile. + Included data allowance for use in Australia Your Business Mobile PLUS plan has an included data allowance for you to use on the move for mobile and internet browsing while in Australia. This included data cannot be shared and any unused data expires monthly. + More mobiles, more value Save more when you have more eligible mobile services on the same account with lower voice rates, video call rates and call connection charges. + Per second charging Instead of being charged for 30-second blocks, you only pay for what you use (plus any applicable call connection fee) for voice and video calls to mobiles and landlines in Australia. + Same call rates for voice and video You won t pay more for national video calls. Voice and video calls to mobiles and landlines in Australia are charged at the same rate (before the application of Bonus Options)

5 ALL BUSINESS MOBILE PLUS PLANS Free voice calls in Australia to mobiles on the same account National voice calls made from your Business Mobile PLUS Plan services to other eligible mobiles on your account are FREE no timed charge, no connection fee. Subsidised handset If you took up a 24-month Phone Plan you ll get a subsidised handset from a select range of mobile phones. If there is a charge for your handset (Handset Charge) you ll pay the Handset Charge in monthly instalments for 24 months, in addition to your minimum monthly spend. + OR Loyalty Bonus Credit If you took up a 24-month Member Plan and brought your own mobile phone, or took up our Mobile Repayment Option, you will receive a monthly Loyalty Bonus Credit. OR 12-month plan You can also take up a 12-month Member Plan without a subsidised handset or Loyalty Bonus Credit

6 10 Business Mobile PLUS Member and Phone Plans MONTHLY FEE $10 $25 $35 $45 $65 $85 $100 $120 $130 $150 Monthly Included Allowance $0 $15 $35 $45 $65 $85 Unlimited standard calls (see page 5) $120 Unlimited standard calls and messages (see page 5) Monthly Loyalty Bonus Credit (for 24-month SIM only option) $0 $5 $10 $12.50 $15 $17.50 $17.50 $25 $20 $30 Bonus Option No Yes Yes Yes Yes Yes No Yes No No Monthly allowance for International Roaming $0 $0 $0 $0 $0 $0 $0 $0 $0 $50 Monthly allowance for calls and messages to International numbers $0 $0 $0 $0 $0 $0 $0 $0 $50 $100 Minimum cost for 12 months 24 months $120 $240 $300 $600 $420 $840 $540 $1,080 $780 $1,560 $1,020 $2,040 $1,200 $2,400 $1,440 $2,880 $1,560 $3,120 $1,800 $3,600 (plus usage in excess of, or excluded from, included monthly allowance) STANDARD VOICE AND VIDEO CALL RATES TO ELIGIBLE LANDLINES AND MOBILES IN AUSTRALIA NUMBER OF MOBILE SERVICES Call connection fee Rates per 30 seconds and charged per second 1-4 mobiles 20c 50c 49c 30c 27c 24c 19c 0c 15c 0c 5-10 mobiles 19c 27c 26c 24c 23c 21c 17c 0c 14c 0c mobiles 18c 26c 25c 22c 21c 20c 16c 0c 13c 0c mobiles 17c 24c 23c 20c 19c 18c 14c 0c 11c 0c mobiles 14c 22c 22c 19c 18c 16c 12c 0c 10c 0c 80+ mobiles 11c 21c 21c 18c 17c 15c 11c 0c 9c 0c SMS AND MMS SMS (1-39 mobiles) 25c per 160 character message per recipient in Australia SMS (40+ mobiles) 20c per 160 character message per recipient in Australia MMS 50c per message per recipient in Australia International SMS 50c per 160 character message per recipient International MMS 75c per message per recipient MESSAGEBANK AND CALL FORWARD MessageBank Retrieval 14c per 30 seconds 0c MessageBank Call Forward 6c per 30 seconds 0c Call Forward 6c per 30 seconds 0c 6c per 30 seconds 0c With the $150 Business Mobile PLUS Member or Phone Plan you have the choice of either free MessageBank diversion and retrieval in Australia, or free MessageBank diversion and retrieval with unlimited Voice2Text messages in Australia. 11

7 YOUR NET READY OR READY PACK Net Ready Pack If you chose the Net Ready Pack, a data allowance is included in your Monthly Fee. You can use your data allowance for WAP, internet or modem usage, but it can t be shared across services on the same account. To find out if your mobile is compatible with your solution, visit a Telstra store or call free from your Telstra fixed or mobile phone in Australia. MONTHLY ACCESS FEE $25 $35 $45 $65 $85 $100 $120 $130 $150 Included data to use in Australia 50MB 100MB 600MB 1GB 2GB 2GB 2GB 3GB 5GB Excess data charge (per MB) 25c Minimum cost 12 months 24 months $300 $600 $420 $840 $540 $1,080 $780 $1,560 $1,020 $2,040 $1,200 $2,400 $1,440 $2,880 $1,560 $3,120 $1,800 $3,

8 Ready Pack If you have a compatible BlackBerry handset or Telstra Mobile Connect compatible phone, an Ready Pack: gives you 100MB of included data for browsing the mobile internet in Australia; and allows you to send and receive s (including attachments) while in Australia. You can use your data allowance for WAP, internet or modem usage, but it can t be shared across services on the same account. For Telstra Mobile Connect Packs, speeds slow to 100kbps when 1GB usage is reached. You ll need a compatible mobile for your solution. To find out if your mobile is compatible for your solution, visit a Telstra store or call for more information. MONTHLY ACCESS FEE $25 $35 $45 $65 $85 $100 $120 $130 $150 Included data to use in Australia Excess data charge (per MB) 100MB 25c READY PACK BlackBerry Individual Solution $30 $20 $10 $0 $0 $0 $0 $0 $0 BlackBerry Enterprise Server Solution $50 $50 $40 $40 $20 $20 $20 $10 $0 Telstra Mobile Connect $10 $10 $10 $10 $0 $0 $0 $0 $0 MINIMUM COSTS BlackBerry Individual Solution 12 months 24 months $660 $1,320 $660 $1,320 $660 $1,320 $780 $1,560 $1,020 $2,040 $1,200 $2,400 $1,440 $2,880 $1,560 $3,120 $1,800 $3,600 BlackBerry Enterprise Server 12 months 24 months $900 $1,800 $1,020 $2,040 $1,020 $2,040 $1,260 $2,520 $1,260 $2,520 $1,440 $2,880 $1,680 $3,360 $1,680 $3,360 $1,800 $3,600 Telstra Mobile Connect 12 months 24 months $420 $840 $540 $1,080 $660 $1,320 $900 $1,800 $1,020 $2,040 $1,200 $2,400 $1,440 $2,880 $1,560 $3,120 $1,800 $3,

9 Usage packs If you want even more cost certainty as part of your mobile plan, you can always add a usage pack to help cover your calling patterns. If you ve chosen the Untimed Calling Pack, you won t be able to choose a Bonus Option. Untimed Calling Pack Pay an additional monthly fee to add an Untimed Calling Pack to any Business Mobile PLUS Member or Phone Plan from $35 to $85 and $120 and only pay call connection charges for calls to most standard fixed and mobile numbers in Australia. MOBILE PLAN Monthly pack charge* $35 $45 $65 $85 $100 $120 $130 $150 $50 $40 $30 N/A $30 N/A * In addition to monthly fee for your plan. SMS Pack Add an SMS Pack to any Business Mobile PLUS Member or Phone Plan from $25 to $120 and you can save on sending messages. SMS Packs cover standard national SMS with up to 160 characters sent to recipients in Australia. Unlimited MessageBank diversion and retrieval The $10 MessageBank diversion and retrieval option caps diversion and retrieval charges for all MessageBank usage on Member or Phone Plans from $25 to $120 for 12 or 24 months. Any applicable MessageBank subscription charges apply. If you select the MessageBank Diversion and Retrieval Pack, you will not be eligible to choose some Bonus Options. Our FairPlay policy applies. Port-In Credit Bring your mobile number to Telstra from any other carrier and we ll thank you with a once-off Port-In Credit equal to three months access on your new Business Mobile PLUS Plan. You need to stay on a $35 or higher plan for at least 24 months or you may be required to repay the credit on pro-rata basis. MOBILE PLAN Once-off Port-In Credit $35 $45 $65 $85 $100 $120 $130 $150 $105 $135 $195 $255 $300 $360 $390 $450 If you want help to work out how much mobile and internet data you ll need to include, click telstra.com/business/nextg 50 standard NATIONAL SMS $5 200 standard NATIONAL SMS $10 Additional standard SMS to recipients in Australia All standard MMS to recipients in Australia 20c 25c 16 17

10 BONUS OPTIONS If you connect to a Business Mobile PLUS Plan with a monthly access fee from $25 to $85, or $120 for 12 or 24 months, you ll have chosen one of these value-packed Bonus Options. Any Mobile Even better rates for calls to eligible mobiles on any network (except Pivotel) within Australia 24/7. Business Hours Lower rates on eligible voice calls to landlines and mobiles within Australia between 7am and 7pm, 7 days a week (call connection charges apply). NUMBER OF MOBILES Rate (per 30 sec and charged per second) c 12c 11c 10c 9c 8.5c NUMBER OF MOBILES Rate (per 30 sec and charged per second) c 14c 13c 11c 9c 8.5c Untimed to fixed lines Only pay call connection for all your mobile calls to eligible Australian landlines. NUMBER OF MOBILES Free MessageBank diversion and retrieval and no call connection Pay nothing for your MessageBank diversion and retrieval calls in Australia (monthly charge may apply). All of our Bonus Options are subject to Telstra s FairPlay policy. You can change your Bonus Option once a month by calling us on Any change you make within 30 days of your previous change will incur a $15.00 (GST incl.) fee. 18 Call connection charge 20c 19c 18c 17c 14c 11c 19

11 BUSINESS MOBILE PLUS CASUAL PLANS Business Mobile PLUS Casual Plans MONTHLY FEE $35 If you chose a Business Mobile PLUS Casual Plan, you ll have the flexibility of no fixed term contract plus great rates, included voice, SMS, MMS and video calls and pay-as-you-go data. Plus you ll get even better voice and video call rates, depending on the number of eligible mobile services connected to your Business Mobile PLUS account. Net Ready Packs, Ready Packs, Loyalty Bonus Credits and Bonus Options are not available on Business Mobile PLUS Casual Plans. Monthly Included Credit (for eligible voice, text and data) Data charges Call connection fee Number of mobile services on your account $35 $2 per MB while in Australia 30c per call for all voice and video calls to standard Australian fixed and mobile numbers Voice and video call rates to eligible landlines and mobiles in Australia per 30 seconds and charged per second 1-4 mobiles 50c 5-10 mobiles 45c mobiles 42c mobiles 41c mobiles 38c 80+ mobiles 36c OTHER CHARGES SMS to recipients in Australia MMS to recipients in Australia Call Diversion International SMS International MMS MessageBank Call Forward MessageBank Retrieval 25c per 160 character message per recipient 50c per message per recipient 6c per 30 seconds 50c per 160 character message per recipient 75c per message per recipient 6c per 30 seconds 14c per 30 seconds 20 21

12 BUSINESS MOBILE MAXIMISER PLANS Your Telstra Business Mobile Maximiser Plan gives you great value, benefits and choices. Business Mobile Maximiser BYO Plans Ideal if you didn t need to upgrade your handset. You ll get more included benefits such as extra included allowance, more data, unlimited standard national SMS and unlimited MessageBank in Australia on $59 and above plans. Business Mobile Maximiser Handset Plans You ll have one of these plans if you upgraded your handset with either a 24-month contract and a subsidised handset (Business Mobile Maximiser Subsidy Plan) or a Mobile Repayment Option (MRO) to pay off your handset in monthly instalments over 12 or 24 months (Business Mobile Maximiser MRO Plan). Unlimited standard calls, SMS and MMS in Australia on our $99 and $129 Business Mobile Maximiser Plan If you chose our $99 Business Mobile Maximiser BYO Plan or our $129 Business Mobile Maximiser Handset Plan, you can make unlimited standard national calls, and send unlimited standard national SMS and MMS. You also get free MessageBank diversion and retrieval calls in Australia, and unlimited diversion of calls from mobiles to most other fixed and mobile services in Australia. Even better, you get $50 each month for calls, SMS and MMS to international numbers. To top it off, your plan comes with 3GB of data each month to use in Australia. Unlimited standard SMS in Australia on our $49 and above Business Mobile Maximiser BYO Plans or $59 and above Business Mobile Maximiser Handset Plans If you chose one of these plans you can send unlimited standard SMS to most Australian numbers

13 Unlimited MessageBank retrieval and diversion in Australia on our $59 and above Business Mobile Maximiser BYO Plans or $79 and above Business Mobile Maximiser Handset Plans If you chose one of these plans you will not pay any retrieval or diversion or connection charges for MessageBank usage in Australia. Great allowance for calls, SMS and data on our other Business Mobile Maximiser Plans While you are in Australia, use each month s included allowance for your standard calls, standard SMS (includes Telstra and Optus Satellite), data usage, call diversions to Fixed and Mobile numbers in Australia, MessageBank diversion and retrieval charges and calls to 13 and 18 numbers. Unused allowance expires at the end of each month. Subsidised handset If you took up a Business Mobile Maximiser Subsidy Plan you ll get a subsidised handset from a select range of mobile phones. If there is a charge for your handset (Handset Charge) you ll pay the Handset Charge in monthly instalments for 24 months, in addition to your minimum monthly spend. Monthly MRO Bonus credit If you bought a new mobile with a Monthly Repayment Option (MRO) for 12 or 24 months and your Business Mobile Maximiser MRO Plan contract length is the same (ie both are either 12 or 24 months) and starts on the same date, you ll get a monthly MRO Bonus credit of up to $30 a month. Free voice calls in Australia to mobiles on the same account National voice calls made from Business Mobile Maximiser Plan services to other eligible services on your account are FREE no timed charge and no connection fee. Included data across all plans With a generous allowance for mobile broadband usage on the Next G network, you can use your Business Mobile Maximiser Plan to connect online and via while in Australia. Unused data expires monthly. You can add a Business Mobile Data Pack if you need more data. Same call rates for voice and video You won t pay more for video calls. Voice and video calls to eligible mobiles and landlines in Australia are charged at the same rate

14 Business Mobile Maximiser Handset Plans MONTHLY FEE $49 $59 $79 $99 $129 Total included allowance for standard national calls and messages in Australia $450 $550 $800 $1,200 Unlimited standard calls and messages (see page 23) Included data for use in Australia 1GB 1.5GB 2GB 2.5GB 3GB Excess data charge (per MB) 25c Standard national voice and video rate (per 60 secs or part thereof) 90c 90c 90c 90c Included Call connection (video and voice calls) 35c 35c 35c 35c Included Standard SMS rate (per 160 characters to recipients in Australia) 25c Included MMS rate (per standard MMS to recipients in Australia) 50c 50c 50c 50c Included Minimum cost 12 months 24 months (plus usage in excess of, or excluded from, the Monthly Allowance and any handset repayments) $588 $1,176 $708 $1,416 $948 $1,896 $1,188 $2,376 $1,548 $3,096 Your monthly MRO bonus credit $10 $15 $20 $25 $30 Allowance each month for calls and messages to International numbers $0 $0 $0 $0 $50 MessageBank retrieval (per 60 secs or part thereof) 90c 90c 0c 0c 0c MessageBank connection 35c 35c 0c 0c 0c 26 27

15 Business Mobile Maximiser BYO Plans MONTHLY FEE $49 $59 $79 $99 Total included allowance for standard national calls and messages in Australia $550 $800 $1,200 Unlimited standard calls and messages (see page 23) Included data for use in Australia 1.5GB 2GB 2.5GB 3GB Excess data charge (per MB) 25c Standard national voice and video rate (per 60 secs or part thereof) 90c 90c 90c Included Call connection (video and voice calls) 35c 35c 35c Included Standard SMS rate (per 160 characters to recipients in Australia) Included MMS rate (per standard MMS to recipients in Australia) 50c 50c 50c Included Minimum cost 12 months 24 months (plus usage in excess of, or excluded from, the Monthly Allowance and any handset repayments) $588 $1,176 $708 $1,416 $948 $1,896 $1,188 $2,376 Allowance each month for calls and messages to International numbers $0 $0 $0 $50 MessageBank retrieval (per 60 secs or part thereof) 90c 0c 0c 0c MessageBank connection 35c 0c 0c 0c Business Mobile Data Packs If you think you ll use more data than you get with your plan, adding a Business Mobile Data Pack will help you to avoid excess usage charges. Plus, if your usage is even higher than you planned, you can simply move up to the next Business Mobile Data Pack, which could help you stay on top of your costs. Business Mobile Data Pack $10 $19 $29 $39 $69 Monthly access fee $10 # $19 # $29 # $39 # $69 # Monthly included eligible data allowance for use in Australia 1GB 2GB 3GB 5GB 12GB Excess usage charges (per MB)^ 25c 25c 10c 10c 5c # You must also connect and stay connected to an eligible Telstra post-paid mobile voice plan. Unused data expires each month, excludes usage while overseas. ^ Price indicated is per 1024KB (1024KB = 1MB) but actual charge is per KB block

16 30 THINGS YOU NEED TO KNOW Standard calls and messages You can use the monthly included allowance of your Telstra Business Mobile PLUS Plan or the Monthly Allowance of your Telstra Business Mobile Maximiser Plan for standard calls and messages in Australia. Standard calls and messages means most types of national direct dial voice calls and data calls, (including WAP, circuit or packet switched data calls, internet usage, SMS and MMS), MessageBank, Video MessageBank, voice calls to a 13 number (including 1300 or 1345 numbers), 1800 numbers, video calls and calls to most Telstra satellite mobile numbers. Standard calls on Business Mobile Maximiser Plans also include selected 12xxx numbers 1223, 1225,124124, 12488, diversion of calls to fixed numbers in Australia with an 02, 03, 07 or 08 area code and mobile numbers in Australia commencing with 04xx but excludes diversion to any other number and any other calls or messages determined by us. See telstra.com.au/customerterms for charges to calls and messages. Some call types including calls to the Sensis 1234 service, calls to , third party content calls, international calls and messages, international roaming calls and messages, premium SMS and MMS, calls to 19xx and 12xx numbers wake up and reminder calls, operator assisted calls, information calls, reverse charge calls and any other calls or messages determined by us are excluded. Calls to Pivotel mobiles are not available. Unused included allowance and Monthly Allowance expire monthly. Sharing your included allowances Any unused shared included allowance expires monthly. You can only share your included allowance with other mobile services on compatible plans on the same account as your Business Mobile PLUS Plan services. You cannot share included allowances between the Business Mobile Maximiser Plans. You can t share your included data. The included allowance on the $100, $130 and $150 Business Mobile PLUS Plans cannot be shared. Other eligible mobile services are those with Telstra Business Mobile Plans, Telstra Mobile Business Plans, Telstra Business FleetSelect Plans, Consumer Mobile Plans (excluding Business Mobile Maximiser Plans), Telstra Mobile Broadband, BlackBerry Individual Solution Plans, BlackBerry Enterprise Server Solution Plans and Microsoft Mobile Enterprise Solution Plans. You cannot have Telstra Business Talk Plans, Telstra Business Talk Saver Plans, Telstra Business Untimed Plans, Telstra Business Mobile Select Plans, Telstra Business Mobile Cap Plans, Telstra Business Mobile Maximiser Plans, or any cap plans on the same account as your Business Mobile PLUS Plan services, unused included calls will not be able to be shared between any services (including between your Business Mobile PLUS Plan services). Unlimited allowances and free intra-account calls Our FairPlay Policy applies. See telstra.com.au/customerterms for details of our FairPlay Policy. Non-cap plans (eg. Business Mobile PLUS plans, Business FleetSelect plans) are not eligible to be on the same account as Business Mobile Maximiser Plans. Likewise, the Business Mobile Maximiser Plans are not eligible to be on the same account as non-cap plans. You must not use the unlimited SMS text messages to send messages to any numbers that we reasonably believe have been set up to enable you or another person to commercially exploit our services Unlimited Standard SMS Some types of SMS are excluded from this offer. MMS, international or premium SMS, Video MMS, content MMS, SMS voting, SMS games, PocketNews, WebNotes, MobileFun, SMS Access Manager, Online SMS Business, some SMS Chat, SMS to Pivotel numbers and some Instant Messaging Services. You will need to pay for these separately. A single SMS is up to 160 characters. For longer SMSs, we charge the SMS fee for each 153 standard characters or part thereof. Unlimited MessageBank Customers connecting to eligible Business Mobile Maximiser Plans will not pay for MessageBank connection, diversion and retrieval in Australia. The unlimited MessageBank only applies to the standard diversion and retrieval and does not apply to Voice2Text, Message2Text, Memo and MessageBank Plus; and you will need to pay for these separately. Other associated charges such as Access and messaging charges will still apply. Net Ready and Ready Unused data expires monthly. Excess usage charges of 25c per MB apply for data use in excess of the included monthly data allowance unless you have added a data pack to your service, in which case the excess data usage rate for your chosen data pack will apply. Additional charges apply for sending/receiving when overseas and these charges are not subject to the Excess Usage cap. Our FairPlay Policy applies. See telstra.com.au/ customerterms for details of our FairPlay Policy. For Telstra Mobile Connect Ready Packs, speeds slowed to 100kbps when 1GB usage is reached. Included data allowance You can use your included data allowance for most types of data usage in Australia. You can t share your included data with other services on your account and any data you don t use expires monthly. For all Plans excluding the $129 Business Mobile Maximiser Handset Plans, $99 Business Mobile Maximiser BYO Plan and $100, $130 and $150 Business Mobile PLUS Plans, you can use any unused Monthly Allowance or included allowance to pay for excess data usage charges. If you have one of these plans, you have to pay for any excess data charges separately. Bonus Options Bonus Options do not apply to premium content and information services, calls to numbers beginning with 19, 12, 13, 1300 or 1800, emergency calls, calls to Telstra Mobile Satellite services, calls to Optus or Pivotel satellite phones, diversion calls, value added services (such as reminder and wake-up calls), Dial It Services (weather and time), Operator Assisted calls, calls involving third-party content charging, international or international roaming calls, MessageBank deposits and retrievals (except for the Free MessageBank Bonus Option), Memo, PocketNews, calls to the Sensis 1234 service, Directory Assistance, data calls (such as SMS, MMS, BigPond Mobile Services, GPRS, 3G, Push to Talk and Telstra Active) or video calls. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research in Motion Limited used by permission. Microsoft is a trademark of the Microsoft group of companies. and are trade marks and registered trade marks of Telstra Corporation Limited ABN