SMART AND SKILLED COURSE INFORMATION

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1 SMART AND SKILLED COURSE INFORMATION BSB30912 CERTIFICATE III IN BUSINESS ADMINISTRATION (EDUCATION) This course is available as both as qualification and a traineeship in the following areas of NSW: Far West and Orana Mid North Coast If you are interested in enrolling in this course, there are a few things that you need to do: 1. Go to the Smart and Skilled website to find out about eligibility requirements. 2. Click on the Locations icon on our website and check that your postcode is included in our delivery locations. 3. Read through the Smart and Skilled Course Information booklet and then this Specific Course Information Booklet. 4. Complete the Eligibility Form and send it to us by or fax (details are on the form). We will get back to you within 48 hours and let you know if you are eligible or not. The student fee for this course Certificate III in Business Admnistration (Education), is $1720, and the duration is 12 months. You will be expected to complete approx. 1 unit of competency every 3 weeks 1 month, however exact timeframes are up to you. This qualification reflects the role of individuals who apply a broad range of administrative competencies in an educational or school support work context, using some discretion and judgement. They may provide technical advice and support to a team. Page 1

2 Job Roles Education Program Support Worker School Support Officer Student Recruitment and Admissions Assistant Student Services Officer Student Support Assistant. Pathways from the qualification After achieving this qualification candidates may undertake: BSB40507 Certificate IV in Business Administration. Total number of units = 13 2 core units plus 5 elective units selected from the Group A units listed below including: BSBIND301A Work effectively in an educational environment 4 elective units must be selected from the Group B units listed below. The remaining 2 elective units may be selected from the Group A, Group B or Group C units listed below, or any currently endorsed Training Package or accredited course at the same qualification level or one level lower or higher. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. CORE UNITS BSBITU307A Develop keyboarding speed and accuracy BSBWHS201A Contribute to health and safety of self and others Page 2

3 ELECTIVE UNITS Group A units Industry Context BSBIND301A Work effectively in an educational environment General Administration BSBADM405B Organise meetings BSBADM406B Organise business travel Customer Service BSBCUS301B Deliver and monitor a service to customers E-Business BSBEBU401A Review and maintain a website Marketing BSBMKG408B Conduct market research Imported Units CHCCS412E Deliver and develop client services CHCCS407C Operate referral procedures ICAICT103A Use, communicate and search securely on the internet PSPETHC301B Uphold the values and principles of public service PSPGOV314A Contribute to conflict management PSPLEGN301B Comply with legislation in the public sector Page 3

4 Group B units Financial Administration BSBFIA302A Process payroll BSBFIA303A Process accounts payable and receivable BSBFIA304A Maintain a general ledger General Administration BSBADM307B Organise schedules IT Use BSBITU302B Create electronic presentations BSBITU303A Design and produce text documents BSBITU304A Produce spreadsheets BSBITU306A Design and produce business documents BSBITU309A Produce desktop published documents Writing BSBWRT301A Write simple documents Group C units Customer Service BSBCUS301B Deliver and monitor a service to customers Diversity BSBDIV301A Work effectively with diversity Financial Administration BSBFIA301A Maintain financial records General Administration BSBADM302B Produce texts from notes BSBADM303B Produce texts from audio transcription BSBADM311A Maintain business resources Page 4

5 Information Management BSBINM301A Organise workplace information BSBINM302A Utilise a knowledge management system BSBINM303A Handle receipt and despatch of information Innovation BSBINN201A Contribute to workplace innovation Interpersonal Communication BSBCMM301B Process customer complaints IT Use BSBITU301A Create and use databases BSBITU305A Conduct online transactions Work Health and Safety BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements Product Skills and Advice BSBPRO301A Recommend products and services Sustainability BSBSUS201A Participate in environmentally sustainable work practices Workplace Effectiveness BSBWOR204A Use business technology BSBWOR301B Organise personal work priorities and development BSBWOR302A Work effectively as an off-site worker St Patrick s can guide to as to the most relevant units of competency for your area of interest. Page 5

6 Fees, Charges and Refunds This course is not eligible for VET FEE-HELP Student Fee: $1720 for the first qualification, $2060 for the second and subsequent qualification Course Duration - 12 months. Payment Plan Either pay the full amount on enrolment or, 50% on enrolment 25% when Unit 6 is issued to you 25% when the last unit is issued. Your certificate will not be issued until you have paid the full fee. If you are eligible for any Credit Transfers or Recognition of Prior Learning, the Student Fee will be recalculated and you will be notified before you enrol. Refunds If you wish to receive a refund for withdrawal, or transfer, you MUST submit a formal request, using the application for Refund form on our website. Refunds will be issued as per the following process: You will be refunded for any Unit of Competency that you have paid for, but not yet received. For example: If you pay 50% of the student fee up front for a course with 13 units of competency and decide to withdraw after you have received unit 2, you would submit your form and receive: Student fee divided by the number of units = Unit of competency cost $1720 / 13 = $ per unit of competency If you paid up front ($1720), your refund would be $ (11 units not issued) If you paid 50% up front ($860), your refund would be $ (3 units not issued) If you are enrolling as a Trainee and your employer is paying the Fee, the same process applies.. Page 6

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