Southern California Chapter

Transcription

1 9th Annual Southern California Chapter Conference Thursday, February 21, 2013 Hilton Anaheim Anaheim, CA 2-for-1 Registration Offer! Hospital Education

2 Conference Schedule Thursday, February 21, :45 am 8:45 am Registration Networking Breakfast with Sponsors & Exhibitors 8:45 am 9:00 am Welcome Announcements & Chapter Business Meeting 9:00 am 10:30 am Session 1: Legal and Ethical Obligations for Patients with Decisional Impairment 10:30 am 11:15 am Networking Break with Sponsors & Exhibitors 11:15 am 12:15 pm Session 2: Preventing Readmissions through Intensive 12:15 pm 1:15 pm Lunch with Sponsors & Exhibitors 1:15 pm 2:15 pm Session 3: Palliative Care: How to Have Those Difficult Conversations 2:15 pm 2:25 pm Transition Break 2:25 pm 3:40 pm Session 4: Public Policy and the Impact on Health Care and Our Patients 3:40 pm 3:45 pm Transition Break 3:45 pm 4:45 pm Session 5: RACs, RACs, RACs Will They Ever Go Away? And What Do We Do in the Meantime? 4:45 pm Closing Remarks Chapter Board of s & Planning Committee President & Planning Committee Rhonda Colson, MSW System Specialist Clinical Revenue Recovery Scripps Health President-elect & Planning Committee Nancy Skophammer, RN, BSN, ACM Manager/Educator Kaiser Foundation Hospital Fontana Fontana, CA Secretary & Planning Committee Karen Longpre, RN, BSN, ACM Care Coordination Keck Hospital of USC Treasurer David Sobel, LCSW Social Work Supervisor Patient & Family Services Riverside County Regional Medical Center Moreno Valley, CA Past President & Planning Committee Rose Turner, RN, BSN, ACM, IQCI Case Manager Clinical Revenue Recovery Scripps Health Member-at-Large Mary Ann Calles, RN Utilization Management Kaiser Foundation Hospital Los Angeles Member-at-Large & Planning Committee Angela Chapman, RN, BSN, PHN, ACM Case Manager San Antonio Community Hospital Upland, CA Member-at-Large & Planning Committee Elizabeth Cravitz, RN, MSN Henry Mayo Newhall Memorial Hospital Valencia, CA Member-at-Large Tom Harris, RN, MSN California Hospital Medical Center Los Angeles Member-at-Large Mencie Ilog, RN, BSN, ACM, CPHM, IQCI Assistant Manager Scripps Memorial Hospital La Jolla Education Committee Co-Chairs: Peg Bernardy, LCSW, ACM Patient & Family Services Verdugo Hills Hospital Glendale, CA Sharon Mass, PhD, ACM & Palliative Care Cedars-Sinai Medical Center

3 Session 1: Legal and Ethical Obligations for Patients with Decisional Impairment Viki Kind Masters of Bioethics Clinical Bioethicist Bioethics KindEthics.com Granada Hills, CA During this session, attendees will learn the legal and ethical obligations, along with the communication strategies, to manage complicated situations for patients with decisional impairment. What do you do when there is nobody to speak for the patient? What if the treatment is medically futile but nobody is willing to say "Stop"? What happens when there is confusion regarding honoring the POLST vs the advance directive or the documents are not respected by the doctor and/ or the family? The speaker will discuss strategies to manage these difficult end-of-life situations. 1. Understand the legal and ethical obligations when making medical decisions for patients with decisional impairment 2. Demonstrate communication strategies to navigate the difficult end-of-life conversation 3. Discuss our obligations regarding honoring the advance healthcare directive and POLST form Session 2: Preventing Readmissions through Intensive Bonnie Subira, MSW, Social Services and Palliative Care Community Memorial Hospital Ventura, CA Carrie Sundberg, LCSW Intensive Coordinator Social Services Community Memorial Hospital Ventura, CA Over and inappropriate utilization of hospital emergency departments stresses an already strained service resulting in decreased quality of care, unreimbursed costs and poor patient outcomes. An intense focus upon identifying these patients and intervening to secure the more appropriate community-based services is the foundation for Community Memorial Hospital s Intensive Program. This session will discuss essential elements of the program including continuity amongst program staff, an interdisciplinary focus, strong outreach and ongoing collaboration with community providers both medical and psychosocial. The formation of a solid collaborative network of community services has proven to change utilization patterns for these patients and significantly reduce the burden to the emergency department. 1. Develop screening tools to identify patients who frequent and inappropriately utilize ED/hospital services 2. Employ tools to achieve continuity of care within the context of the hospitalization, discharge planning and resources 3. Identify strategies to build rapport and trust with patient, family and medical/community partners to improve health outcomes and reduce over utilization of hospital services WHY YOU SHOULD ATTEND! At the ACMA Southern California Chapter Conference, you will experience professional education relevant to case management practice, a variety of resources from our sponsors and exhibitors and an abundance of networking opportunities. REGISTER

4 Session 3: Palliative Care: How to Have Those Difficult Conversations Craig Raclawski, RN Coordinator Palliative Care Glendale Memorial Hospital and Health Center Glendale, CA This session will define and explain how to apply POLST. The speaker will provide evidence-based practice to assist in crucial conversations using POLST as a tool and educate on how to identify and apply the right treatment to the right patient at the right time. The discussion will include materials for use in daily practice when having crucial conversations. 1. Identify the meaning of section A in POLST 2. Understand the treatment options offered in section B of POLST 3. Apply evidence-based practice to assist patients in identifying their goals Session 4: Public Policy and the Impact on Health Care and Our Patients Lois Cross, RN, BSN, ACM Regional Supervisor Ambulatory Sutter Health Dixon, CA This session will provide information on ACMA s recent national public policy efforts and priorities in case management advocacy. Top issues, regulations and challenges facing hospital case managers and legislative efforts in Washington will be discussed. 1. Identify current ACMA public policy initiatives 2. Discuss challenges that affect case managers 3. Identify current legislation and programs that will impact case management Session 5: RACs, RACs, RACs Will They Ever Go Away? And What Do We Do in the Meantime? Rose Turner, RN, BSN, ACM, IQCI Case Manager Clinical Revenue Recovery Scripps Health This session will discuss the impact of government audits on hospital case management. Hospitals continue to be pounded by the RAC auditors. But that is just the tip of the iceberg for government audits and demonstration projects coming our way. New acronyms will become a part of our everyday language CERT, ADR, HSAG, Pre-Payment demo and more. Should we fight? What are the expectations of? What does the future hold for hospital case management departments? What preventive measures can we take? Never has level of care for medical necessity been so important. Never has the value of case management in the revenue cycle been so important. 1. Understand the impact of government audits on hospital case management 2. Learn preventive measures to take now to support medical necessity level of care 3. Develop resources to augment your appeals and denials process

5 WE MAKE REGISTERING EASY! Simply decide which method is best for you. For a hard copy registration form, complete online registration and print to mail. There will be no refunds for cancellations; however, fees may be transferred to another participant for the same event. Online: Mail: West 36th Street Little Rock, AR Fax: IMPORTANT DATES Hotel Discount Deadline January 20 Early Registration Deadline (2-for-1) February 11 Late Registration Begins February 12 Chapter Conference Date February 21 Registration Pricing Early Registration 2-For-1 Offer ACMA must receive payment and registration by February 11, Both attendees must be from the same organization and forms and payment must be submitted together by deadline. Pay (1) registration and receive (1) registration for FREE. Paying Participant ACMA Member + 2nd Attendee:...$130 Non-Member + 2nd Attendee:...$155 Membership Package*...$290 *May not be combined with 2-for-1 offer Includes 1-year ACMA & Chapter Membership. Membership Application required. Student* (Student ID Required)...$60 *May not be combined with 2-for-1 offer. Late Registration Received on or after February 12, ACMA Member:...$155 Non-Member:...$175 Membership Package:...$315 *Includes 1-year ACMA & Chapter Membership. Membership Application required. Student (Student ID Required)...$60 Continuing Education Participants may earn up to the following continuing education (CE) hours: 8.1 Nursing Contact Hours (based on 50-minute hour) 6.75 Nursing Contact Hours (based on 60-minute hour) 6.75 Social Work Contact Hours, including 1.5 Ethics Hour(s) 6.75 ACM

6 9th Annual Southern California Chapter Conference Thursday, February 21, 2013 Hilton Anaheim Anaheim, CA Conference Location Hilton Anaheim 777 Convention Way Anaheim, CA Phone: The Hilton Anaheim Hotel is offering a limited number of rooms at a discounted rate of $159 per night for the night of Wednesday, February 20, To receive this rate, you must make your reservation by January 20, To make your reservation, call the hotel directly at and ask for the American Association group rate. Parking Information SELF-PARKING WILL BE VALIDATED FOR ATTENDEES THAT REGISTER AND PAY BY THE EARLY PRICING DEADLINE (Not applicable for Sponsors & Exhibitors. Valid only for Hilton Hotel Parking Garage). Onsite parking is available at the Hilton Parking Garage. Self Parking $12 (day rate) $16 (overnight) $22 (valet) West 36th Street Little Rock, AR FIRST-CLASS U.S. POSTAGE PAID LITTLE ROCK, AR PERMIT #1105