Webmail Start-Up Guide and FAQ
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- Helen Gilmore
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1 Webmail Start-Up Guide and FAQ First Login To navigate to the Alfred State College system, the user can either go to webmail.alfredstate.edu or perform the following: 1. Go to 2. Select my.alfredstate 3. Once redirected, select Webmail dropdown, then select Student At this time you will see one of two pop ups: One pop-up will look like the one below and will appear as though already connected to the Alfred State College domain. In these text boxes enter your Alfred State network username and password. Another pop-up that you may see is the one below. In this pop up select Use another account and enter your Alfred State username and password. Be sure to enter your username in the asc\yourusername format. If done correctly, under the password text box, the Domain:ASC should appear as below.
2 When you in for the first time, it will ask you for your birthdate and country, then your inbox will open. Basic Navigation Creating a new To create a new from your live.com mail box, click on the new button located at the top of the screen. This will open a new window where you can compose your message. If you do not know the address of the person you would like to send a message to, you can click on the To button and they will bring up the schools address book. From here you can search for the name of the person you would like to send an to and it will give you their address.
3 Using office products from your live account One of the advantages of having accounts for the student is that they can create files right from the web interface. Student can click on the office dropdown menu at the top of the screen and quickly create a Word document, Excel Workbook, PowerPoint Presentation, or OneNote Notebook. When creating a new document this will bring the student to their SkyDrive, which is where the new document will be saved once they have named it. They will then be able to access their SkyDrive from any computer with an internet connection. The home screen for the SkyDrive will look like the image below.
4 Setting up your Live.com on a Smartphone or Tablet Exchange ActiveSync If you would like to use Exchange ActiveSync to receive on your Smartphone or tablet you will need to enter the following settings Username: username@alfredstate.edu ** you need to make sure you or it will not allow you to connect.** Password: Your ASC NetID Server: Outlook.com Enable SSL, and accept all certificates. POP/IMAP To connect to your Live.com account using POP or IMAP you will need to configure the following server settings. POP Settings Server name: pod51011.outlook.com Port 995 Enable SSL IMAP Settings Server name: pod51011.outlook.com Port 993 Enable SSL SMTP (Used as the outgoing mail server) Server name: pod51011.outlook.com
5 Port 587 Encryption: TLS Frequently Asked Questions How big is my box? Students now have a 10GB box Will all of my be transferred to my new mailbox? Yes, any mail and calendar appointments you had in your old webmail account will be transferred to your new Live.com account. What will happen if I already had a Live.com account with my Alfred State address? Users who have previously set up a Live.com account with their Alfred State address need to use an alternate address (ex: Gmail, Hotmail, etc.) in order to maintain their Live.com account. The next time they log into Live.com it will prompt them to change their address. What can I store on my SkyDrive? Your SkyDrive can be used to store anything you would like, such as documents you would like to access from anywhere, files and pictures. Each Student has a 25GB SkyDrive. What happens if I delete something from my Sky Drive on accident? Unfortunately there is no way to recover lost items from your Sky Drive so please be very careful when removing items from your Sky Drive. Can I get my on my smart phone? Yes, please see the section on setting up for phones. I cannot access Blackboard since my mailbox has been moved, what should I do? If you are unable to log into Blackboard after your mailbox has been moved, you will need to first log into NetID and change your password, then login to Live.com before you will be able to log into Blackboard. Do I need to create a new Live.com account if my mailbox has been moved? No, you do not need to create a new account, simply follow the instructions for logging into your live account using your Alfred State username. Is there a desktop client I can use to check my ? Yes, you can download the desktop client by navigating to and click the download button. Once Windows Live Mail 2011 is installed it will ask you to add an box. Below is an image of the settings that should be used. In the Username box make sure you enter your full username (ex: Perlmakl@alfredstate.edu) and your NetID password
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