Ministry of Transport

Transcription

1 Ministry f Transprt Student Misbehaviur User Guide Fr Bus Operatrs Versin: 4.0 Student Misbehaviur- User Guide fr Bus Operatrs Page 1 f 29

2 Table f Cntents: 1. Intrductin Student Misbehaviur Applicatin Overview Terminlgy Lgging int Student Misbehaviur Bus Operatr User Lgging in Lgging ut f Student Misbehaviur Create Recrd View Recrd Update Recrd View Recrd Histry Search Recrd Shw Recrds Frm Last 7 Days Exprt t Excel reprting and printing recrds Cntact Us Student Misbehaviur- User Guide fr Bus Operatrs Page 2 f 29

3 1. Intrductin Students wh travel by public transprt in NSW are expected t behave in a curteus and respnsible manner. The Ministry f Transprt (MT) has in place a Cde f Cnduct fr students wh travel by bus. This Cde applies t all enrlled schl children in NSW wh travel n gvernment r private buses, irrespective f whether they travel under the Schl Student Transprt Scheme (SSTS). Operatrs are bliged t reprt events f student misbehaviur t the Ministry f Transprt. MT recrds the details f misbehaviur and the actin taken by the peratr. Operatrs are als required t keep recrds f all events and their utcmes - in particular, any sanctins impsed. The Ministry may pass n details f the student s behaviur recrd t anther peratr, if the student relcates r intends t travel with that peratr. This dcument is intended fr the use f Bus Operatrs wh are respnsible fr entering and updating student misbehaviur events in the Student Misbehaviur applicatin. Nte: All student names, addresses and events used thrughut this guide are fictinal. Student Misbehaviur- User Guide fr Bus Operatrs Page 3 f 29

4 2. Student Misbehaviur Applicatin Overview The Student Misbehaviur applicatin allws users t: create (enter), update, view and search fr student misbehaviur events. It als allws users t exprt recrds int an Excel spreadsheet fr reprting and printing. There are tw types f users supprted by the applicatin. 1. MT User MT staff member. This user has access t all features, functinality and recrds within the applicatin. 2. Operatr User external bus peratrs. This user has access t all functinality but nly t their wn recrds i.e. they can nly enter, update, search, view and exprt their wn recrds. Bus Operatrs entering their wn recrds will need t register with the MT and be issued with a lgin name and passwrd. Registratin frms have been sent ut t peratrs and are available fr ht: p/t ransprnswgvau t.../ bus / suen td t-mi seavur- bh i reg -frm p.d f rht: p/t ransprnswgvau t.../ bus / perars. t html. Once the cmpleted frm is received by the Ministry an with a username and passwrd will be sent t the peratr. T assist users, certain fields have multiple chice lists frm which a value can be selected, type ahead functinality and data matching where applicable. There are als fields that allw free frm cmments and explanatins. Once entered, a recrd (event) cannt be deleted. It can be updated t reflect any changes. All previus versin(s) f the recrd are retained in the system and are viewable. The fllwing sectins describe the functinality and features f the Student Misbehaviur applicatin. Student Misbehaviur- User Guide fr Bus Operatrs Page 4 f 29

5 3. Terminlgy Users wh are nt familiar with terminlgy cmmnly used in sftware applicatins shuld read/refer t this sectin fr explanatins f terms. 1. Cntext Menu Menu entries that apply ONLY t the currently selected recrd. View Recrd, Update Recrd and View Recrd Histry will apply nly t the recrd that is selected (dt in the radi buttn in the Select clumn). 2. Drp Dwn Bx Certain data entry fields make use f drp dwn bxes. Clicking n the dwn arrw n the right hand side f the field will present a number f chices t select frm. Clicking n the required entry will ppulate the field. 3. Glbal Menu Menu entries that are nt dependent n cntext i.e. available frm any pint within the applicatin. They are accessible by clicking n the required actin. Student Misbehaviur- User Guide fr Bus Operatrs Page 5 f 29

6 4. Radi Buttns A field int which a dt can be placed (by clicking a muse inside it). This selects the recrd. 5. Type Ahead Fr sme input fields (Schl, Addresses, Operatrs) Type Ahead functinality has been implemented. As each character is typed a list f candidate selectins fr the field is displayed, based n the characters typed t that pint. If ne f thse entries is selected the current (and any related) fields will be ppulated. 6. URL Unifrm Resurce Lcatr. It is the unique address fr a file (webpage) that is accessible n the Internet. It is typed int the Address field f the Internet Brwser. Student Misbehaviur- User Guide fr Bus Operatrs Page 6 f 29

7 4. Lgging int Student Misbehaviur Student Misbehaviur is deplyed as an Internet applicatin. 4.1 Bus Operatr User Lgging in The URL fr the Student Misbehaviur applicatin is: 1. Type in the URL in the address field f the Internet Brwser. Hit Enter when finished. 2. Click n the Click here t launch Student Misbehaviur link. This will display the lgn screen. 3. Enter the Username and Passwrd and click the Lgin buttn (r hit the Enter key n the keybard). Student Misbehaviur- User Guide fr Bus Operatrs Page 7 f 29

8 Nte: Bus Operatrs will need t register with MT t btain their username and passwrd. Refer t Sectin 2 (page 5) f this dcument fr details. The Student Misbehaviur main page is displayed. By default the page displays a list f misbehaviur recrds entered in the last 7 days. The first 10 recrds are displayed n the first page (in reverse chrnlgical rder). Use the drp dwn bx (lcated n the tp right hand side f the table) t navigate thrugh the recrds. Either use the Previus r Next buttns r drp dwn the bx t select which 10 recrds are t be viewed. Nte: The first 100 recrds (entered in the last 7 days) are available fr viewing via this methd. Fig. 1 Student Misbehaviur main page Student Misbehaviur- User Guide fr Bus Operatrs Page 8 f 29

9 Functins available frm this page are: 1. Search Recrd 2. Shw Recrds Frm Last 7 Days 3. Create Recrd 4. Cntact Us 5. View Recrd 6. Update Recrd 7. View Recrd Histry 8. Exprt Search Results Nte: Bus Operatrs can nly see their wn recrds entered in the last 7 days. 4.2 Lgging ut f Student Misbehaviur The applicatin can be exited at any time by clicking n the the tp right hand crner. buttn lcated in Student Misbehaviur- User Guide fr Bus Operatrs Page 9 f 29

10 5. Create Recrd This functin allws users t create a new student misbehaviur recrd. 1. Click the Create Recrd menu item frm the glbal menu at the tp f the screen. 2. The fllwing screen is displayed: Fig 2. Create Recrd Page Student Misbehaviur- User Guide fr Bus Operatrs Page 10 f 29

11 Nte: 1. Only part f the screen is displayed. User needs t scrll dwn t enter data int all required fields. 2. Fields marked with * are mandatry. Data has t be entered int them befre an event (recrd) can be saved. If a user tries t Submit a recrd where all mandatry fields have nt been ppulated the applicatin will reject that actin and prmpt the user t enter all required data. 3. Cmplete the Event Details Tab as fllws: Date Recrd Created and Recrd Created By The tw fields are autmatically ppulated by the system with the current date and lgged n user respectively. Operatr Name Bus Operatrs will have that field autmatically ppulated with their name. Event Date Of Event This is the date n which the event ccurred. Date frmat is dd/mm/yyyy. The calendar next t the field can be used t select a date. Event Categry Use the drp dwn bx t select frm a list f: Unacceptable, Dangerus and Life Threatening. Nature Of Event Once the Event Categry is selected the Nature f Event field will be presented with apprpriate chices fr that event categry. If nne are suitable select Other n the list and type a descriptin f the event. Nte: The Descriptin f Event field nly appears when Other is selected in the Nature f Event. Student Misbehaviur- User Guide fr Bus Operatrs Page 11 f 29

12 Fig 3. Recrd Creatin Page Event Sectin Schl Name Type ahead functinality applies t this field with a candidate list f Schls displayed and refined as each new character is typed. Type the first few characters f the Schl name until the crrect schl appears in the list. Select the Schl frm the list. Type in the field n the right hand side. The left hand side field will be autmatically ppulated with the schl cde. Fig 4. Recrd Creatin Page Schl Sectin Address, Suburb, Pstcde, State These will be ppulated as sn as a schl is selected. Nte: If the user knws the exact MT A cde fr the schl, it can be typed int the left hand side bx f the schl name. This des nt ppulate the schl fields n the recrd creatin screen but creates the recrd with the crrect infrmatin upn submitting. Student Misbehaviur- User Guide fr Bus Operatrs Page 12 f 29

13 Student Given Name Free text. Enter student s first name. Family name Free text. Enter student s surname. Gender Select Male r Female frm the drp dwn list. Date Of Birth Date frmat is dd/mm/yyyy. The calendar next t the field can als be used t select the date. Street Number Free text. e.g. 15, 26b, Lt 1 56, Unit 2, 44 Street Name, Suburb, Pstcde, State Type ahead functinality is implemented n these fields. As characters are typed a list f ptential streets alng with suburb and pstcde are displayed. Selecting frm the list will ppulate the Street Name, Suburb, Pstcde and State fields. HINT: If the name f the street is unclear r bscure the suburb can be entered first. When street name is then typed nly candidates frm that suburb are presented fr selectin. Fig 5. Recrd Creatin Page Student Address Sectin Student Misbehaviur- User Guide fr Bus Operatrs Page 13 f 29

14 Nte: The system checks the validity f the address against the Australian Pstal Address file. It des nt make any attempt t verify whether the student lives at that address. Schl Year Select frm the drp dwn list. Outcme Event Outcme Select frm the drp-dwn list: Pass_Withdrawn Warning Final Warning Pass_Cnfiscated Suspensin Specify the date range where relevant. By default the current date will be inserted int the date fields. Ntificatin Select frm the drp dwn list as t hw the event was reprted: Verbal Written Bth. Cmments Enter any additinal cmments if required. Fig 6. Recrd Creatin Page Outcme Sectin Student Misbehaviur- User Guide fr Bus Operatrs Page 14 f 29

15 4. Click n the Submit buttn t save the recrd. Nte: Clicking n the Cancel buttn will nt save any data entered and will return the user t the main screen. Student Misbehaviur- User Guide fr Bus Operatrs Page 15 f 29

16 5.1 View Recrd This functin allws a user t lk at the infrmatin cntained in an existing Student Misbehaviur recrd. Actin: 1. Select the recrd t be viewed frm the list f current recrds listed n the Student Misbehaviur main page r Search Recrd fr the required recrd. 2. When the required recrd is selected (by placing a dt in the Select clumn) click n the View Recrd buttn. The selected recrd is displayed in brwse mde in the Recrd Details panel. Fig 8. Main Page frm which a recrd can be selected fr viewing 3. Brwse the attributes f the recrd presented n the display. Nte: This is brwse nly functinality. The recrd cannt be updated/changed thrugh this page. All details as entered when creating the recrd can be seen as well as the fllwing additinal infrmatin: Event ID this is a system allcated number. It is fr internal system use and can be ignred by users. Event Created by the peratr wh entered the recrd. Event Last Mdified By the peratr wh last mdified the recrd. Date Event Last Mdified the date n which the recrd was last mdified. Student Misbehaviur- User Guide fr Bus Operatrs Page 16 f 29

17 Nte: Nt the whle page is seen n the screen. User needs t scrll dwn t see all fields. Fig 9. View Recrd Screen HINT: Check whether an event has been mdified by lking at the Event Last Mdified By and Date Event Last Mdified. Data entered in that field will indicate whether that recrd has been updated. If blank then the recrd has never been mdified. 1. Click n the Clse buttns (either at the tp r bttm f the screen) t return t the Main Page. Student Misbehaviur- User Guide fr Bus Operatrs Page 17 f 29

18 5.2 Update Recrd This functin allws a user t update the infrmatin cntained in an existing Student Misbehaviur recrd. Actin: 1. Select the recrd t be updated frm the list f current recrds listed n the Student Misbehaviur main page r Search Recrd fr the required recrd. 2. When the required recrd is selected click n the Update Recrd buttn. The selected recrd is displayed in edit mde in the Recrd Details panel. Fig 10. Main Page frm which a recrd can be selected fr updating 3. Update/change the required attributes f the recrd presented n the Recrd Details panel. Nte: A re-ffense by the same student n different ccasins is t be entered as a new recrd. It is nt cnsidered an update. Student Misbehaviur- User Guide fr Bus Operatrs Page 18 f 29

19 Fig 11. Update Recrd Screen 4. Click n the Submit buttn when all updating has been cmpleted. Nte: 1. Clicking n the Cancel buttn will discard any changes made and return the user t the main page. 2. Once updated the latest versin f the recrd will be displayed n the main page. Student Misbehaviur- User Guide fr Bus Operatrs Page 19 f 29

20 5.3 View Recrd Histry This functin allws a user t view the histry f changes t the infrmatin cntained in an existing Student Misbehaviur recrd. The Histry f Changes table will nly cntain entries if changes have ccurred. If a recrd has nt been updated it will be blank. Actin: 1. Select the recrd fr which t view the histry frm the list f current recrds listed n the Student Misbehaviur main page r Search Recrd fr the required recrd. 2. When the required recrd is selected click n the View Recrd Histry buttn. Fig 12. Main page frm which a recrd can be selected fr viewing its histry 3. The details f the recrd and the histry f changes t the selected recrd are displayed in the Recrd Histry panel. Student Misbehaviur- User Guide fr Bus Operatrs Page 20 f 29

21 Fig 13. Recrd Histry Page The current details f the event are displayed first. The histry f changes is shwn in the Histry f Changes table (frm the latest t the earliest change). Only the clumns where an actual change has been made are ppulated. (In the example shwn the latest change has been t change the schl name frm M.E.T. Schl Campbelltwn Campus t Campbell High Schl. 4. Click n the Clse buttn t g back t the main page. Student Misbehaviur- User Guide fr Bus Operatrs Page 21 f 29

22 6. Search Recrd This functin allws users t search fr existing Misbehaviur events (recrds) based n the varius attributes f the event. Nte: Bus Operatrs searching fr recrds will nly be able t find their wn recrds. Actin: 1. Click n the Search Recrd buttn at the tp f the screen. 2. A windw cntaining entry fields fr the search criteria is displayed. Fig 14. Search Screen By default the search criteria is all recrds created in the last 7 days. i.e. the fields Created between and and will be ppulated with apprpriate dates. (This means that any searches that are perfrmed will nly be fr the last 7 days). If this is nt apprpriate click n the Reset buttn. This clears up all fields. Student Misbehaviur- User Guide fr Bus Operatrs Page 22 f 29

23 3. Enter ne r mre search criteria int the fllwing fields: Student Family Name free text. Wildcard can be used. Student Address - free text. Wildcard can be used. Student Address Suburb - free text. Wildcard can be used. Schl Name type ahead applies. Or type the full schl cde (if knwn). Nte that type ahead des nt apply t the cde. Schl Suburb - free text. Wildcard can be used. Event ccurred between <Date Range> - dd/mm/yyyy frmat r use the calendars. Event Categry select frm a list. Nature Of Event select frm a list. Event Outcme select frm a list. Created Between <Date range> - dd/mm/yyyy frmat r use the calendars. Nte: Searches are nt case sensitive. HINTS: 1. Use the wildcard * t aid searching. Fr example smi* typed int the Student Family Name field will return all recrds fr students whse surnames begin with smi. This is useful if the exact spelling is nt knwn. 2. Entering criteria int mre than ne field cnstitutes an and search. This will narrw dwn the results. Fr example entering smith in the Student Family Name field and bankstwn in the Student Address Suburb will return events fr students called Smith wh als live in Bankstwn. 4. Hit the Enter buttn n yur keybard r click the Search buttn t initiate the search.. Student Misbehaviur- User Guide fr Bus Operatrs Page 23 f 29

24 Result: A list f Student Misbehaviur recrds matching the search criteria is displayed. If there are n matches the list will be empty. The search criteria is displayed n tp f each search result. Fig 15. The search criteria displayed n tp f each search result. Click n the Search Recrd menu item again t perfrm anther search. The previus search criteria will be remembered. Add mre criteria t narrw dwn the search r click n the Reset buttn t clear all fields and start again. 5. Click n the Clse buttn at any time t g back t the main page. Student Misbehaviur- User Guide fr Bus Operatrs Page 24 f 29

25 6.1 Shw Recrds Frm Last 7 Days This functin lists all Student Misbehaviur recrds which have been lgged in the last 7 days. The effect f this functin is t refresh the default list f recrds displayed n the Student Misbehaviur main page. Actin: 1. Click n the Shw Recrds Frm Last 7 Days menu item in the glbal menu. Result: The list f Student Misbehaviur recrds displayed n the main page is refreshed. All events entered in the last 7 days are displayed in the list. Student Misbehaviur- User Guide fr Bus Operatrs Page 25 f 29

26 7. Exprt t Excel Reprting and Printing Recrds This functin allws users t exprt recrds int an Excel spreadsheet fr reprting and printing. 1. Search fr the required recrds. 2. Click n the Exprt Search Results buttn. Fig 16. Main page recrds searched fr ready fr exprting. Nte: All recrds that matched the search criteria will be exprted. 3. The system will ask the user t select frm the fllwing: Fig 17. Windws bx asking users fr what they want dne with the exprted recrds. Student Misbehaviur- User Guide fr Bus Operatrs Page 26 f 29

27 Open this pens an Excel spreadsheet and puts the recrds int clumns. Save this saves the file fr later use. The user will be asked where t save the file t (directry) and will be given an pprtunity t rename the file with a mre meaningful name. Cancel this cancels the peratin and returns the user t the main page. Nte: 1. The bx might lk different frm the example shwn here. This depends n the perating system n the user s cmputer. Hwever the ptin t Open and t Save will always be there. 2. If the user s cmputer des nt have Excel installed, the file can be pened with ther applicatins such as Wrd Pad r Wrd. 3. Clumn heading are nt exprted tgether with the recrds. Student Misbehaviur- User Guide fr Bus Operatrs Page 27 f 29

28 8. Cntact Us This facility allws users t cntact the MT with any enquiries/questins/cmments regarding the Student Misbehaviur applicatin. 1. Select Cntact Us frm the Glbal menu. Fig 18. Selectin frm the glbal menu. 2. Enter the fllwing: address mandatry. address where a reply shuld be sent. Cntact Name, Cntact Phne Number, Schl/Operatr Name and Further Infrmatin mandatry. This is the message. Fig 19. Cntact Us page. Student Misbehaviur- User Guide fr Bus Operatrs Page 28 f 29

29 Nte: 1. Messages must be 100 wrds r less. 2. Fields with * mandatry and must be ppulated befre a message can be successfully submitted. 3. Click n the Submit buttn. 4. An infrmatin message will appear. Click n the Clse buttn t return t the main page. The message will be ed t the Student Misbehaviur administratr at the Ministry f Transprt and will be answered via the users . Student Misbehaviur- User Guide fr Bus Operatrs Page 29 f 29