2016 Pricing Guide. Authorised Financial Services Provider Registered Credit Provider Reg No NCRCP7

Transcription

1 2016 Pricing Guide Authorised Financial Services Provider Registered Credit Provider Reg No NCRCP7

2 How transaction fees work In short, you pay either a fixed fee or a sliding scale fee, sometimes called ad valorem. An example of how a fixed fee works is that when you perform account payments at an Absa ATM, you ll pay a fixed fee per transaction, whether you pay R100,00 or R1 000,00. With a sliding scale fee, you pay a base fee for the transaction itself plus a fee based on the value of the transaction. An example is the Absa ATM cash withdrawal on a current account. There is a R3,95 base fee for the transaction plus a R1,30 fee per R100,00 withdrawn, which means a R500,00 cash withdrawal will cost you R10,45 (R3, x R1,30). 4. Rebate Banking You will not pay banking fees on certain transactions if you keep a set minimum balance in your account throughout the month. 5. EasyFee EasyFee is a Management Fee option where you pay a monthly fee based on the number of selected transactions you do each month. It offers you different pricing options to choose from, each with a set number of selected transactions. Once you have used all your set transactions you are charged a single fee per selected transaction and no out-of-bundle penalty fees. Pricing options at a glance To get the most out of your banking, choose the product and pricing option that best suits your needs and your pocket. As your needs change, relook your options. When choosing a transactional account, you can choose between various pricing options. 1. Pay-as-you-transact This is the standard fee pricing option, where you are charged a standard fee for every transaction you make. 2. Value Bundle You pay an affordable, fixed monthly fee from as little as R55,00 a month for a set number of transactions as part of your Value Bundle. On the Gold and Platinum Value Bundle, unused transactions roll over to the next month. Various value-added services are included. 3. Prepaid With this pricing option, an upfront fee is charged for all credits to the account. No fees are charged for transactions performed on Absa s infrastructure. Disclaimer: Fees quoted in this brochure are valid from 1 June Unless otherwise stated, fees include 14% VAT and are subject to change. Absa Bank is entitled, immediately and without notice, for each product or service offered to individual customers, to change the pricing option that apply to the same and similar business products and services offered to business customers. If there is evidence that an individual product or service is used for business purposes, or used in any way that is not allowed by the product terms or conditions, this may result in customers having to pay additional fees, or even the termination of the product or service. E&OE Page 2 Pricing Guide

3 Contents Basic Banking Transact 5 Daily Banking Flexi Account 8 Flexi Value Bundle 10 Full-value Banking Gold Current Account Pay-as-you-transact 11 Platinum Current Account Pay-as-you-transact 11 Gold Value Bundle 14 Platinum Value Bundle 14 Youth Banking Mega U 16 Student Banking Student Silver 19 Seniors Banking Flexi Account Seniors offering 20 Prosperity 23 Islamic Banking Islamic Youth 24 Islamic Savings 27 Islamic Current Account Value Bundles 30 Savings and Investments TruSave 32 Depositor Plus 32 Club Account 32 Tax-free Savings 34 Money Market Fund 36 Credit Cards Transact Credit, Gold, Titanium, Platinum 38 Home Loans 40 International Banking 41 Other offerings Prepaid Debit Card 43 Pay-as-you-transact: 45 Absa Current Account, Student Silver, Prosperity, and Islamic Current Account OneTouch 48 Safe custody 49 Cellphone Banking Lite 49 Frequently asked questions 50 Page 3 Pricing Guide

4 Transactional offerings Product offerings Pricing plans Basic Banking Transact Pay-as-you-transact Daily Banking Flexi Account Pay-as-you-transact Value Bundle Full-value Banking Gold Account Pay-as-you-transact Value Bundle Platinum Account Pay-as-you-transact Value Bundle Youth Banking Mega U Pay-as-you-transact Student Banking Student Silver EasyFee Seniors Banking Islamic Banking Savings and Investments Credit Cards Home Loans International Banking Other offerings Flexi Account Prosperity Islamic Youth Islamic Savings Rebate Banking Rebate Banking Pay-as-you-transact Pay-as-you-transact Islamic Current Account Pay-as-you-transact Value Bundle TruSave Depositor Plus Club Account Tax-free Savings Money Market Fund Prepaid Debit Card Current Accounts: Absa Current Account Student Silver Prosperity OneTouch Safe custody Cellphone Banking Lite Pay-as-you-transact Pay-as-you-transact Pay-as-you-transact Pay-as-you-transact Pay-as-you-transact Standard fee Standard fee Standard fee Prepaid Pay-as-you-transact Standard fee Standard fee Standard fee Page 4 Pricing Guide

5 Basic Banking Transact A card-based account that gives you access to the largest ATM network in the country and the convenience of 24/7 access to your money. No opening balance or minimum balance is required. This product allows for full electronic banking functionality including Internet Banking, Cellphone Banking, Telephone Banking and Absa ATMs. Qualifying customers can apply for a loan via an Absa ATM. Tip: Choose the right product that gives you what you need and suits your budget, so you don t pay for benefits you never use or need. Transact Monthly fees Monthly administration fee R4,95 Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + R1,50/R100 Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + R1,50/R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM R4,55 Point of sale (POS) R1,15 Absa-supported ATM R4,55 Saswitch ATM/Post Office terminal R8,00 Overseas ATM/POS (1) (5) Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) R1,15 POS local POS overseas (5) R9,75 + R0,75/R100 (max. R50) Account payments and funds transfers Account payments Branch counter Absa ATM Internet Cellphone Telephone (IVR) Telephone Adviser-assisted R3,00 R1,50 R1,50 R7,50 R14,50 Page 5 Pricing Guide

6 Transact Account payments and funds transfers Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) R3,00 R7,00 CashSend Absa ATM, Cellphone, Internet R7,99 Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM POS Absa-supported ATM Saswitch ATM/Post Office terminal R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Branch counter full statement R20,00 Mailed statement R20,00 estatement (2) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (3) Enquiry Telephone Adviser-assisted (3) Archived statements/tax certificate Internet Copies of statements (per statement) Less than 4 months old 4 months or older Administration fees R20,00 R5,50 per statement R20,00 Bank cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Page 6 Pricing Guide

7 Transact Other fees Notification fee (SMS or ) R0,55 Dishonoured/Returned payment Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Declined fee (insufficient funds) (4) Returned cheque deposit Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to 3. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 4. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 5. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 7 Pricing Guide

8 Daily Banking Flexi Account The Flexi Account is a full-service transactional account. This account gives you full access to all our channels, such as Internet and Cellphone Banking, and is ideally suited to customers who earn a regular monthly income. Key benefits associated with this account include free funeral cover for customers aged between 18 and 65 years, Personal Health Adviser, Legal Assist, Discounted Doctor s Network and Missing Assist. Please note that terms and conditions apply. Flexi Account Monthly fees Monthly administration fee R15,50 Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + R1,50/R100 Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + R1,50/R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM R3,95 + R1,30/R100 Point of sale (POS) R3,95 Absa-supported ATM R6,95 + R1,30/R100 Saswitch ATM/Post Office terminal R9,95 + R1,30/R100 Overseas ATM/POS (1) (5) Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) R1,15 POS local R2,65 POS overseas (5) R9,75 + R0,75/R100 (max. R50) Account payments and funds transfers Account payments Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted CashSend Absa ATM, Internet, Cellphone R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) R8,00 R7,00 R7,90 + R1,30/R100 Page 8 Pricing Guide

9 Flexi Account Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM R1,50 POS R1,00 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement R20,00 estatement (2) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (3) Enquiry Telephone Adviser-assisted (3) R20,00 Archived statements/tax certificate Internet R5,50 per statement Copies of statements (per statement) Less than 4 months old 4 months or older Administration fees R20,00 Bank cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Other fees Notification fee (SMS or ) R0,55 Dishonoured/Returned payment R6,00 Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Declined fee (insufficient funds) (4) R5,00 Returned cheque deposit R90,00 Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za 3. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 4. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 5. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 9 Pricing Guide

10 Flexi Value Bundle With the Flexi Value Bundle, we offer you a selection of transactions free of charge for a low monthly fee of R55,00. Key benefits associated with this account include free funeral cover for customers aged between 18 and 65 years, Personal Health Adviser, Legal Assist, Discounted Doctor s Network and Missing Assist. Please note that terms and conditions apply. Flexi Value Bundle Monthly fees Monthly service fees R55,00 Monthly subscription fees Internet, Cellphone, Telephone Banking Transactions included Cash withdrawals Absa ATM, Barclays ATM 3 Debit card purchases and withdrawals Unlimited Debit and cheque card purchases Point-of-sale (POS) cash withdrawals Electronic account and beneficiary payments 11 Account payments via Absa ATM, Internet, Cellphone, Telephone (IVR) External debit orders Funds transfers and internal payments Unlimited Funds transfers via Absa ATM, Internet, Cellphone, Telephone (IVR) Internal debit orders Stop orders Electronic information enquiries Unlimited Statement Absa ATM (mini), Internet and Telephone (IVR) Balance enquiries Absa ATM, Barclays ATM, POS, Internet, Cellphone and Telephone (IVR) Notification (SMS or ) estatement (1) Additional features Funeral cover R5 000 All other transactions not included in the above list or where transactions are on specific limits, will be charged at Pay-as-you-transact fees as applied on the Gold Current Account as per the pricing table on page 11. Notes: 1. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za Notes: The following Internet, Cellphone and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Value Bundles: Archived statements Immediate interbank payments Notice of payments (fax, and SMS) CashSend Tax certificates Stop payments of cheques and debit orders. Page 10 Pricing Guide

11 Full-value Banking Gold/Platinum Current Account Pay-as-you-transact With the Pay-as-you-transact (or standard fee) pricing option, you only pay for those transactions you use. Gold/Platinum Current Account Monthly fees Monthly account fee R40,00 Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + 1,50% of deposit value Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + 1,50% of deposit value Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM R3,95 + R1,30/R100 Point of sale (POS) R3,95 Absa-supported ATM R6,95 + R1,30/R100 Saswitch ATM R9,95 + R1,30/R100 Overseas ATM/POS (1) (7) Cheque encashment + R1,55/R100 Plus cheque issued fee Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) R1,15 POS local R3,85 POS overseas (7) R9,75 + R0,75/R100 (max. R50) Account payments and funds transfers Account payments Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted CashSend Absa ATM, Internet, Cellphone R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) R16,00 R7,00 R7,90 + R1,30/R100 Cheque issued (2) Page 11 Pricing Guide

12 Gold/Platinum Current Account Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM R1,50 POS R1,00 Absa-supported ATM R4,00 Saswitch ATM R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement R20,00 estatement (3) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (4) Enquiry Telephone Adviser-assisted (4) R20,00 Archived statements/tax certificate Internet R5,50 per statement Copies of statements (per statement) Less than 4 months old 4 months or older R20,00 Administration fees Bank cheque/marked cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Cheque card replacement fee/new card fee R100,00 Other fees Notification fee (SMS or ) R0,55 Overdraft ledger fee (pm) For the overdraft provision on your account: - Overdraft up to R250 - Overdraft over R250 If your account goes into unauthorised overdraft/excess R25,00 R57,00 Dishonoured/Returned payment (5) Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Page 12 Pricing Guide

13 Gold/Platinum Current Account Other fees Declined fee (insufficient funds) (6) R5,00 Returned cheque deposit R90,00 Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Only applicable to accounts that allow cheques to be issued. 3. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to 4. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 5. Increasing to R150,00 per transaction from the 4 th occurrence within 12 months. Cheques that are unpaid will be levied a flat fee of R150,00 from the first occurrence. 6. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 7. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 13 Pricing Guide

14 Gold/Platinum Value Bundles With the Value Bundle pricing option we offer you a selection of transactions for a low monthly fee. When you ve used all the transactions in your bundle, you will only pay standard fees as per the pricing table on page 11. Transactions as allocated in your Value Bundle will roll over for one month if not used. You can get a 50% discount on your monthly fee if you maintain a set positive balance in your account. Furthermore, if your spouse chooses to take up a Gold or Platinum Value Bundle he/she qualifies for a 50% discount on his/her monthly fee. You get free subscriptions to NotifyMe, Internet Banking, Telephone Banking and Cellphone Banking. Gold Value Bundle Monthly fees Monthly service fees R98,00 R159,00 Discounted monthly service fee: For maintaining a balance of: - more than R = 50% discount; or - more than R = 50% discount R49,00 Platinum Value Bundle R79,50 Monthly subscription fees Internet, Cellphone, Telephone Banking DragonPass monthly fee (optional) (1) R59,00 Transactions included Absa ATM cash deposits 5 5 Cash deposit: Absa ATM Cash deposit: Cash acceptor Cardless cash deposit: Cash acceptor Absa ATM cash withdrawals 5 7 Cash withdrawals Absa ATM, Barclays ATM Debit card purchases and withdrawals Unlimited Unlimited Debit and cheque card purchases Point-of-sale (POS) cash withdrawals Electronic account and beneficiary payments Unlimited Unlimited Account payments via Absa ATM, Internet, Cellphone, Telephone (IVR) External debit orders Funds transfers and internal payments Unlimited Unlimited Funds transfers via Absa ATM, Internet, Cellphone, Telephone (IVR) Internal debit orders Stop orders Electronic information enquiries Unlimited Unlimited Statement Absa ATM (mini), Internet and Telephone (IVR) Balance enquiries Absa ATM, Barclays ATM, POS, Internet, Cellphone and Telephone (IVR) Notification fee (SMS or ) estatement (2) Roll-over of unused transactions (3) 1 month 1 month Take-me-Home service 6 pa 8 pa Page 14 Pricing Guide

15 Gold Value Bundle Platinum Value Bundle Cross-product benefits Cash back for your Credit Card R25,00 R25,00 Cash back for your Home Loan (4) R15,00 R20,00 Cash back for your Vehicle Finance R5,00 R5,00 Additional features Spouse discount on monthly service fees 50% 50% Lump sum death benefit R R All other transactions not included in the above list or transactions done in excess of specific limits, will be charged at Pay-as-you-transact fees as applied on the Gold/Platinum Current Account as per the pricing table on page 11. Notes: 1. The first five visits per annum via DragonPass are included in the monthly fee. Visits in excess of five will be charged at the lounge at a fixed rand value of R160,00 at domestic lounges and R300,00 at international lounges. 2. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za 3. Unused transactions for the current month will be added to the next month s transaction limits (i.e. a Gold Value Bundle customer who only uses 2 ATM withdrawals will have 8 ATM transactions in the following month). Notes: The following Internet, Cellphone and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Value Bundles: Archived statements Immediate interbank payments Notice of payments (fax, and SMS) CashSend Tax certificates Stop payments of cheques or debit orders. 4. Joint Home Loans and Home Loans under the Usury Act are excluded. Page 15 Pricing Guide

16 Youth Banking Mega U The Mega U Account is the ideal way to get you started. You need to be younger than 19 years to qualify. With this account you have the benefit of the following: No monthly fee Free cash withdrawals at Absa ATMs and Barclays ATMs Free prepaid top-up Free debit card purchases Free SMS and notifications Free Absa ATM balance enquiries Free value added services. Mega U Monthly fees Monthly administration fee Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter if deposit is less than R500. R8,00 + R1,50/R100 of full deposit if deposit is greater than or equal to R500. Cash deposit: Absa ATM First R500 at no charge, thereafter R1,30 per R100 Cardless cash deposit: Cash acceptor First R500 at no charge, thereafter R1,50 per R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM Point of sale (POS) R3,95 Absa-supported ATM R4,55 Saswitch ATM/Post Office terminal R8,00 Overseas ATM/POS (1) (5) Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) POS local POS overseas (5) Account payments and funds transfers Account payments Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Youth customers who bank smartly can bank free of charge. R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) Page 16 Pricing Guide

17 Mega U Account payments and funds transfers Debit and stop orders Internal debit orders External debit orders R8,00 Stop orders Funds transfers Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted R7,00 CashSend Absa ATM R7,99 Internet, Cellphone R7,90 + R1,30/R100 Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM POS R1,00 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R2,50 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement R20,00 estatement (2) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (3) Enquiry Telephone Adviser-assisted (3) Archived statements/tax certificate Internet Copies of statements (per statement) Less than 4 months old 4 months or older Administration fees R20,00 R5,50 per statement R20,00 Bank cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Page 17 Pricing Guide

18 Mega U Other fees Notification fee (SMS or ) Dishonoured/Returned payment R6,00 Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Declined fee (insufficient funds) (4) R5,00 Returned cheque deposit R90,00 Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za 3. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 4. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 5. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 18 Pricing Guide

19 Student Banking Student Silver A Student Silver Current Account is the most cost-effective way to bank while you are a student. For as little as R21,00 a month, all your day-to-day banking needs are taken care of. Plus you receive value added benefits tailored to your needs. EasyFee The default pricing option on Student Silver is the EasyFee pricing option. With this option you can perform an unlimited number of selected transactions through our self-service channels for a fixed fee of R21,00 a month. A Student Silver Account provides you with unlimited access to Internet and Cellphone Banking as well as our ATM network, providing you with convenient and affordable access to your finances wherever you are. Student Silver EasyFee option Monthly fee Number of transactions included Fee per transaction thereafter Option 1 R21,00 Unlimited For Student Silver, there are no monthly subscription fees for NotifyMe and Internet, Cellphone and Telephone Banking. Most fees for transactions performed on these channels are included in the monthly service fee. Charges will be levied for immediate interbank payments, notice of payments or reminders, archived statements and tax certificates. Transactions catered for in EasyFee The monthly fee includes any combination of the following day-to-day transactions performed on any electronic channel (Absa ATM, Internet/Cellphone/Telephone Banking (IVR)): Absa and Barclays ATM cash withdrawals Absa ATM cash deposits (2) Absa and Barclays ATM balance enquiries and ministatements CashSend at an Absa ATM Electronic funds transfers Account payments Point-of-sale purchases and cash withdrawals (local) Debit orders and stop orders. All other transactions not included in the above list (e.g. Saswitch transactions, branch counter transactions) will be charged at the standard fee as reflected on the Pay-as-you-transact pricing table on page 45. For Student Silver, monthly mailed statements and estatements (1) are free of charge. Note 1. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za 2. Excludes cardless cash deposits. Page 19 Pricing Guide

20 Seniors Banking Flexi Account Seniors offering Flexi Account (Seniors) Pricing options Seniors Rebate Banking (1) minimum balance R5 000 Monthly fees Monthly administration fee R15,50 Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + R1,50/R100 Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + R1,50/R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM R3,95 + R1,30/R100 Point of sale (POS) R3,95 Absa-supported ATM R6,95 + R1,30/R100 Saswitch ATM/Post Office terminal R9,95 + R1,30/R100 Overseas ATM/POS (2) (6) Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) R1,15 POS local R2,65 POS overseas (6) R9,75 + R0,75/R100 (max. R50) Account payments and funds transfers Account payments Absa ATM Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Debit and stop orders Internal debit orders External debit orders Stop orders R7,50 R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) R8,00 Page 20 Pricing Guide

21 Flexi Account (Seniors) Account payments and funds transfers Funds transfers Absa ATM Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted CashSend Absa ATM Internet, Cellphone R7,00 R7,90 + R1,30/R100 R7,90 + R1,30/R100 Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM R1,50 POS R1,00 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement R20,00 estatement (3) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (4) Enquiry Telephone Adviser-assisted (4) R20,00 Archived statements/tax certificate Internet R5,50 per statement Copies of statements (per statement) Less than 4 months old 4 months or older R20,00 Administration fees Bank cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Page 21 Pricing Guide

22 Flexi Account (Seniors) Other fees Notification fee (SMS or ) R0,55 Dishonoured/Returned payment R6,00 Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Declined fee (insufficient funds) (5) R5,00 Returned cheque deposit R90,00 Notes: 1. Fees shaded indicate that no charge will be levied on this transaction when the minimum monthly account balance of R5 000 is maintained throughout the month. This option is only available to our senior customers (aged 55 or over). 2. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to 4. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 6. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 22 Pricing Guide

23 Prosperity The Prosperity Account is one of the most affordable ways to bank if you are 55 years and older and earn more than R2 000 a month. If you can afford to invest R or more you have access to the Prosperity Rebate Banking option, where you receive up to R500,00 a month of daily banking transactions free of charge. As a Prosperity customer, you also qualify for additional interest rate benefits on a selection of our investment accounts. Tip: With the Rebate option you pay no banking fees on certain transactions if you maintain a set minimum balance in your investment account. All other transactions not included under Rebate Banking will be charged at the standard Pay-as-you-transact fee pricing as per the pricing table on page 45. Rebate Banking Minimum monthly account balance Maximum rebate amount R500,00 No minimum balance is needed to be maintained in the account. However, one of the following investments must be maintained with Absa to qualify for rebates: 12-month (or longer) Fixed Deposit 12- to 18-month Bonus Deposit Linked Rate deposit MoneyBuilder Money Market Fund Investment Advantage Depositor Plus TruSave Notice Select Tax-free Savings R R R R R R R R R R In addition to rebates on the current account, Prosperity customers will benefit from a concession on most transactional charges on Internet, Telephone and Cellphone Banking. Charges will be levied for immediate interbank payments, notice of payments or reminders, archived statements, CashSend and tax certificates. Transactions exempt with Rebate Banking Transaction types Monthly fees Monthly account fee Deposits Cheque deposit: Branch counter/absa ATM Cash deposit: Branch counter/absa ATM Cash withdrawals Branch counter Absa ATM, Barclays ATM Point of sale (POS) local Account payments Absa ATM Branch counter Debit orders and stop orders Internal debit orders External debit orders Stop orders Purchases Prepaid top-up: Absa ATM/POS POS local Funds transfers Branch counter Absa ATM Balance enquiries Absa ATM/Barclays ATM Statement fees Absa ATM ministatement Other fees Notification fee (SMS or ) Cheque encashment Cheques issued Chequebooks (20, 30, carbon, 40) All other transactions not included in the above list (e.g. Saswitch transactions) will be charged at Pay-as-you-transact fees as applied on Current Accounts as per the pricing table on page 45. Page 23 Pricing Guide

24 Islamic Banking Islamic Youth The Islamic Youth Account is the ideal account to get you started. You need to be younger than 19 years to qualify. With this account you have the benefit of the following: No monthly fee Free cash withdrawals at Absa ATM and Barclays ATM Free prepaid top-up Free debit card purchases Free SMS and notifications Free Absa ATM balance enquiries. Youth customers who bank smartly can bank free of charge. Islamic Youth Monthly fees Monthly administration fee Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter if deposit is less than R500. R8,00 + R1,50/R100 of full deposit if deposit is greater than or equal to R500. Cash deposit: Absa ATM First R500 at no charge, thereafter R1,30 per R100 Cardless cash deposit: Cash acceptor First R500 at no charge, thereafter R1,50 per R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM Point of sale (POS) R3,95 Absa-supported ATM R4,55 Saswitch ATM/Post Office terminal R8,00 Overseas ATM/POS (1) (5) Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) POS local POS overseas (5) Account payments and funds transfers Account payments Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) Page 24 Pricing Guide

25 Islamic Youth Account payments and funds transfers Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted CashSend Absa ATM Internet, Cellphone Balance enquiries R8,00 R7,00 R7,99 R7,90 + R1,30/R100 Branch counter R5,00 Absa ATM/Barclays ATM POS R1,00 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R2,50 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement R20,00 estatement (2) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (3) Enquiry Telephone Adviser-assisted (3) R20,00 Archived statements/tax certificate Internet R5,50 per statement Copies of statements (per statement) Less than 4 months old 4 months or older R20,00 Administration fees Bank cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Page 25 Pricing Guide

26 Islamic Youth Other fees Notification fee (SMS or ) Dishonoured/Returned payment R6,00 Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Declined fee (insufficient funds) (4) R5,00 Returned cheque deposit R90,00 Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to 3. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 4. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 5. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 26 Pricing Guide

27 Islamic Savings This is a Shari ah-compliant transactional savings account that provides you with a pre-agreed profit share ratio and a card that you can use to access your funds at any time via ATMs or Absa branches. There is no minimum or maximum investment period. You can do all types of electronic payments and transfer transactions, and if you have R or more in your account, certain transaction fees will be waived. A minimum initial deposit of is required to open the account and a minimum balance of must be maintained. Islamic Savings Pricing options Standard fee Rebate Banking (1) minimum balance R Monthly fees Monthly administration fee R18,00 Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + R1,50/R100 Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + R1,50/R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM R3,95 + R1,30/R100 Point of sale (POS) R3,95 Absa-supported ATM R6,95 + R1,30/R100 Saswitch ATM/Post Office terminal R9,95 + R1,30/R100 Overseas ATM/POS (2) (6) Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) R1,15 POS local R3,85 POS overseas (6) R9,75 + R0,75/R100 (max. R50) Account payments and funds transfers Account payments Absa ATM Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payments Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Debit and stop orders Internal debit orders External debit orders Stop orders R7,50 R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) R8,00 Page 27 Pricing Guide

28 Islamic Savings Account payments and funds transfers Funds transfers Absa ATM Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted CashSend Absa ATM Internet, Cellphone Balance enquiries R7,00 R7,90 + R1,30/R100 R7,90 + R1,30/R100 Branch counter R5,00 Absa ATM/Barclays ATM R1,50 POS R1,00 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement R20,00 estatement (3) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (4) Enquiry Telephone Adviser-assisted (4) Archived statements/tax certificate Internet Copies of statements (per statement) Less than 4 months old 4 months or older Administration fees R20,00 R5,50 per statement R20,00 Bank cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Page 28 Pricing Guide

29 Islamic Savings Other fees Notification fee (SMS or ) R0,55 Dishonoured/Returned payment R6,00 Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS Declined fee (insufficient funds) (5) R5,00 Returned cheque deposit R90,00 Notes: 1. Fees shaded indicate that no charge will be levied on this transaction when the minimum monthly account balance of R is maintained throughout the month. 2. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to 4. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 6. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 29 Pricing Guide

30 Islamic Current Account Value Bundles This is a Shari ah-compliant cheque product based on a Qardh structure, and offers a transactional account vehicle that allows you to have an affordable Flexi, Gold or Platinum Value Bundle pricing option. Bank from as little as R55,00 a month with a Value Bundle. With the Value Bundle pricing option we offer you a selection of transactions for a low monthly fee. When you ve used all the transactions in your bundle, you will only pay standard fees per transaction as per the Pay-as-you-transact pricing table on page 45. Flexi Value Bundle Gold Value Bundle Platinum Value Bundle Monthly fees Monthly service fees R55,00 R98,00 R159,00 Discounted monthly service fee: For maintaining a balance of: - more than R = 50% discount; or - more than R = 50% discount R49,00 R79,50 Monthly subscription fees Internet, Cellphone, Telephone Banking DragonPass monthly fee (optional) (1) R59,00 Transactions included Absa ATM cash deposits Cash deposit: Absa ATM Cash deposit: Cash acceptor Cardless cash deposit: Cash acceptor Absa ATM cash withdrawals Cash withdrawals Absa ATM, Barclays ATM Debit card purchases and withdrawals Unlimited Unlimited Unlimited Debit and cheque card purchases Point-of-sale (POS) cash withdrawals Electronic account and beneficiary payments 11 Unlimited Unlimited Account payments via Absa ATM, Internet, Cellphone, Telephone (IVR) External debit orders Funds transfers and internal payments Unlimited Unlimited Unlimited Funds transfers via Absa ATM, Internet, Cellphone, Telephone (IVR) Internal debit orders Stop orders Electronic information enquiries Unlimited Unlimited Unlimited Statement Absa ATM (mini), Internet and Telephone (IVR) Balance enquiries Absa ATM, Barclays ATM, POS, Internet, Cellphone and Telephone (IVR) Notification fee (SMS or ) estatement (2) Roll-over of unused transactions (3) 1 month 1 month Page 30 Pricing Guide

31 Flexi Value Bundle Gold Value Bundle Platinum Value Bundle Cross-product benefits Cash back for your Credit Card * R25,00 R25,00 Cash back for your Home Loan (4)* R15,00 R20,00 Cash back for your Vehicle Finance R5,00 R5,00 Additional features Spouse discount on monthly service fees 50% 50% Lump sum Takaful benefit R5 000 R R All other transactions not included in the above list or transactions done in excess of specific limits, will be charged at Pay-as-you-transact fees as applied on the Gold/Platinum Current account as per the pricing table on page 45. Notes: 1. The first five visits per annum via DragonPass are included in the monthly fee. Visits in excess of five will be charged at the lounge at a fixed rand value of R160,00 at domestic lounges and R300,00 at international lounges. 2. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za 3. Unused transactions for the current month will be added to the next month s transaction limits (i.e. a Gold Value Bundle customer who only uses 2 ATM withdrawals will have 8 ATM transactions in the folllowing month). Notes: The following Internet, Cellphone and Telephone Banking transactions will generate a separate fee (in addition to the monthly service fee) on Value Bundles: Archived statements Immediate interbank payments Notice of payments (fax, and SMS) CashSend Tax certificates Stop payments of cheques and debit orders. 4. Joint Home Loans and Home Loans under the Usury Act are excluded.* *Not Shariah-compliant. Page 31 Pricing Guide

32 Savings and Investments TruSave, Depositor Plus, Club Account, Money Market Fund Start saving for your future now with our range of savings and investment accounts. Absa Internet Banking customers can conveniently open a range of savings and investment accounts online without going into a branch. Keep your hard-earned savings in a savings or investment account to ensure you maximise your returns and keep control of your savings goals. TruSave Depositor Plus Club Account Monthly fees Monthly administration fee Deposits Cheque deposit: Branch counter R25,00 R25,00 R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + R1,50/R100 R8,00 + R1,50/R100 R8,00 + R1,50/R100 Cash deposit: Absa ATM R3,00 + R1,30/R100 R3,00 + R1,30/R100 (first 4 ATM cash deposits free pm) Cardless cash deposit: Cash acceptor R6,00 + R1,50/R100 R6,00 + R1,50/R100 R3,00 + R1,30/R100 Cash withdrawals Branch counter + R1,55/R100 + R1,55/R100 + R1,55/R100 Absa ATM/Barclays ATM R6,95 + R1,30/R100 R6,95 + R1,30/R100 (first 2 free Absa ATM pa) Absa-supported ATM R9,95 + R1,30/R100 R9,95 + R1,30/R100 Saswitch ATM R12,95 + R1,30/R100 R12,95 + R1,30/R100 Overseas ATM (1) (4) Account payments and funds transfers Account payments Absa ATM Branch counter Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM Branch counter Balance enquiries R8,00 Branch counter R5,00 R5,00 R5,00 Absa ATM R1,50 (first 2 free pm) R1,50 Absa-supported ATM R4,00 R4,00 Saswitch ATM R5,00 R5,00 Statement fees Branch counter full statement R20,00 R20,00 R20,00 Absa ATM ministatement R5,00 (first 2 free pm) R5,00 Absa CAT terminal full statement R10,00 R10,00 Mailed statement R20,00 R20,00 estatement (2) Page 32 Pricing Guide

33 TruSave Depositor Plus Club Account Administration fees Bank cheque R90,00 R90,00 R90,00 Special clearance R90,00 Debit card replacement fee R100,00 R100,00 Other fees Notification fee (SMS or ) R0,55 Dishonoured/Returned payment (3) R36,00 Declined fee (insufficient funds) Absa ATM Absa-supported ATM Saswitch ATM POS R5,00 R5,00 R5,00 R5,00 R5,00 R5,00 Returned cheque deposit R90,00 R90,00 R90,00 Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to 3. Increasing to per transaction from the 4 th occurrence within 12 months. 4. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 33 Pricing Guide

34 Tax-free Savings The Tax-free Savings Account is a smart way to save, with immediate access to your money. Your interest return is protected from tax. Contribute up to a maximum of R per tax year, with a maximum lifetime contribution limit of R Tax-free Savings Monthly fees Monthly administration fee Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + R1,50/R100 Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + R1,50/R100 Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM Absa-supported ATM Saswitch ATM Overseas ATM Account payments and funds transfers Account payments Absa ATM Branch counter Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM Branch counter Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM R1,50 Absa-supported ATM R4,00 Saswitch ATM R5,00 Statement fees Branch counter full statement R20,00 Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Mailed statement R20,00 estatement (1) Administration fees Bank cheque R90,00 Stop payment instruction Special clearance Debit card replacement fee Page 34 Pricing Guide

35 Tax-free Savings Other fees Notification fee (SMS or ) Dishonoured/Returned payment Declined fee (insufficient funds) Returned cheque deposit R90,00 Notes: 1. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to Page 35 Pricing Guide

36 Money Market Fund Monthly fees Monthly administration fee Commission All credits to account except for counter cash deposits 0,40% Deposits Cheque deposit: Branch counter Commission applicable Cheque deposit: Absa ATM Commission applicable Cash deposit: Branch counter R8,00 + R1,50/R100 Cash deposit: Absa ATM Commission applicable Cardless cash deposit: Cash acceptor Commission applicable Cash withdrawals Branch counter (1) + R1,55/R100 Absa ATM (1) /Barclays ATM (1) R6,95 + R1,30/R100 Absa-supported ATM R9,95 + R1,30/R100 Saswitch ATM R12,95 + R1,30/R100 Overseas ATM (2) (5) Account payments and funds transfers Account payments Absa ATM Branch counter Debit and stop orders Internal debit orders External debit orders Stop orders Funds transfers Absa ATM Branch counter Balance enquiries Branch counter Absa ATM Absa-supported ATM R4,00 Saswitch ATM R5,00 Statement fees Branch counter full statement Absa ATM ministatement Absa CAT terminal full statement Mailed statement R20,00 estatement (3) Administration fees Bank cheque (1) R90,00 Special clearance Debit card replacement fee R100,00 Page 36 Pricing Guide

37 Money Market Fund Other fees Notification fee (SMS or ) Dishonoured/Returned payment Declined fee (insufficient funds) (4) Returned cheque deposit R90,00 Notes: 1. Provided a minimum balance of R is maintained in the account at all times the transactions indicated will be exempt from standard charges. 2. Cash withdrawals performed at Global Alliance partners: R35, Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending their request to official @absa.co.za 4. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 5. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 37 Pricing Guide

38 Credit Cards It s smarter to use your credit card for purchases instead of using cash, and here s why: You get up to 57 interest-free days on purchases, excluding cash withdrawals, casino transactions, Internet Banking transfers, fuel purchases and budget plan purchases. This applies if all outstanding balances on the credit card account were fully paid by the due dates. Cash and Garage card transactions are not included in the interest-free period, as interest is charged from the date of transaction. Terms and conditions apply. Avoid paying cash deposit fees when you transfer payments to your credit card using electronic channels (Internet, Cellphone or ATM). Tip: Use your credit card for fuel purchases, as no transaction fees are charged. Credit Card Monthly Account Fee (1) Card type Student Transact Credit Gold Platinum Credit card R0,00 pm R5,00 pm R15,00 pm R40,00 pm Affinity card R15,00 pm Secondary card Credit Cards Monthly Fees Credit facility service fee (2) Garage cards Monthly subscription fees Internet, Cellphone, Telephone Banking R25,00 R28,00 Purchases Credit card purchases Garage card purchases R5,00 Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + 1,50% of deposit value Cash deposit: Absa ATM R3,00 + R1,30/R100 Cash withdrawals Branch counter (any local bank) + R1,55/R100 Absa ATM R3,95 + R1,30/R100 Absa-supported ATM R6,95 + R1,30/R100 Saswitch ATM R9,95 + R1,30/R100 Overseas ATM (3 ) Account payments and funds transfers Account payments Absa ATM Branch counter Funds transfers Absa ATM Branch counter Balance enquiries R7,50 Absa ATM R1,50 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Page 38 Pricing Guide

39 Credit Cards Statement fees and notifications Absa ATM ministatement R5,00 SMS/ notifications R0,55 Other fees Replacement/Lost card administration fee (4) R120,00 Unpaid debit order/cheque fee R95,00 Invalid disputes fee domestic transactions R42,00 Invalid disputes fee international transactions R113,00 Duplicate statement fee R5,00 per request R1,00 per page (max. R50) Same-day delivery R325,00 Bank cheque R90,00 Initiation fee R150,00 Load fee: Low-value payments (LVP) POS Branch, ATM, Internet, Cellphone, Telephone 3,5% of deposit value (minimum charge of R1,50) 2,5% of deposit value (minimum charge of R1,50) Notes: 1. Credit Card Monthly Account Fee: This fee relates to the cost charged monthly for the administration and maintenance of the value-added features on your credit card account. This fee enables the more than just credit features on your card. 2. Credit Facility Service Fee: This fee relates to the cost charged monthly for the routine administration of maintaining your credit card facility. This fee enables the everyday use of your credit card and the credit granted. Credit card rebates on Value Bundles: The rebate structure will be linked to the monthly Credit Facility Service Fee. If you have a Gold or Platinum Value Bundle, the Credit Facility Fee of R25,00 will be rebated into your transactional account. 3. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. 4. We may charge a replacement card fee or lost card administration fee at our own discretion. Page 39 Pricing Guide

40 Home Loans A Home Loan offers you flexible repayment terms so you can repay your loan over any term up to 30 years. You also get to choose from a range of interest rate options. Easy access means you can use the funds you have paid in advance in your Home Loan immediately with FlexiReserve. At any time, you can choose to save interest by depositing an additional amount into your loan. As your property appreciates in value, you can also increase your loan amount to finance whatever you want. Home Loans Initiation fees All loans R5 985 Monthly service fees All agreements (2) R68,40 Deposits Cash deposit: Branch counter (1) R8,00 + R1,50/R100 Notes: 1. Fee applicable for all cash deposited in excess of the monthly repayment amount. Please note that ATM deposits, cheque deposits and electronic deposits are free of charge. 2. Absa Gold and Platinum Value Bundle customers benefit by receiving a rebate of up to R20,00 on the monthly service fee for having a qualifying Home Loan. The rebates are paid into your transactional account. Early settlement interest In accordance to the Mortgage Loan agreement, early termination fee up to a maximum of 90 days interest on the account will be levied on all Home Loans being cancelled where customers failed to give notice of the intention of such closure. Where notice was given, such notice will be valid for a period of 180 days. In cases where the loan is closed in a period shorter than 90 days, the early termination fee calculation will be reduced by such period. If notice is given 30 days before account closure, the early termination interest charge will only be applied on the remaining 60 days. (90 days less 30 days to settlement). Page 40 Pricing Guide

41 International Banking Foreign exchange general information Whether your overseas trip is for business, pleasure or a combination thereof, Absa will help you with all your financial arrangements so that your trip is enjoyable and hassle-free. Please note these important rules regarding foreign exchange The South African Reserve Bank sets an annual amount that adults, children and business representatives may take overseas. As the rules and limits change from time to time, please ask us about the latest allowances. In terms of current South African Exchange Control regulations, you may not be given your foreign exchange more than 60 days before you leave. You will only be given your travel allowance if you have a valid passenger ticket, e-ticket or electronic flight voucher in your name, for a journey commencing from South Africa. You will require a valid passport and your green bar-coded Identity Document. Non-Absa customers are required to produce the necessary FICA* documents. Absa s Foreign Exchange Desk deals in all major foreign currencies and is able to provide foreign currency for travel or transactional purposes, including: Foreign banknotes Multi-currency Cash Passport TM card Electronic funds transfers and bank drafts Western Union Money Transfer service An up-to-date listing of current exchange rates. Tip: Use an Absa Multi-currency Cash Passport TM card when travelling internationally. It is much safer and more convenient than carrying cash. *Financial Intelligence Centre Act. International Banking Branch Online Multi-currency Cash Passport TM card Sale of Multi-currency Cash Passport TM cards and reloads 1,95% Minimum R116,00 Once-off card activation fee R145,00 Secondary card R60,00 Repurchase of Multi-currency Cash Passport TM card (cash out) Crediting an Absa account Purchase and sale of foreign banknotes Foreign bank Notes purchase and sale 1,95% Minimum R140,00 Travellers Cheques Purchase of travellers cheques 2,05% Minimum R155,00 Transfer outwards (SWIFT) In rand and foreign currency 0,54% Minimum R140,00 Maximum R700,00 Electronic fee R100,00 Additional fee if payment sent in rand R125,00 Transfer inwards (SWIFT) Inwards transfers received 0,54% Minimum R140,00 Maximum R700,00 Additional fee if payment is received in rand R125,00 Inwards pension payments Transaction value <R Transaction value R and above 0,54% Minimum R140,00 Maximum R700,00 Bank drafts Sale of bank drafts (on-site) 1,90% Minimum R230,00 Maximum R1 065,00 0,53% Minimum R132,00 Maximum R690,00 R70,00 R125,00 0,53% Minimum R132,00 Maximum R690,00 R125,00 0,53% Minimum R132,00 Maximum R690,00 Page 41 Pricing Guide

42 International Banking Western Union Money Transfer service Money remittances outbound (Pricing the same for both in-branch and digital) Principal bands USD Principal bands USD Fee USD * from to ,00 51,00 100,00 10,00 101,00 150,00 12,00 151,00 200,00 14,00 201,00 250,00 16,00 251,00 300,00 18,00 301,00 400,00 20,00 401,00 500,00 25,00 501,00 600,00 30,00 601,00 700,00 35,00 701,00 800,00 40,00 801,00 900,00 45,00 901, ,00 50, , ,00 55, , ,00 63, , ,00 63, , ,00 64, , ,00 65, , ,00 65, , ,00 2% principal 5 001, ,00 2% principal 7 501, ,00 2% principal ,00 and above 2% principal Money remittances inbound Other Cash-handling fee Transaction value under R Transaction value above R Travel delivery fee Delivery of travel products to client s premises Failed delivery * At time of WUMT send: Fee to be converted to ZAR at prevailing exchange rate prior to 14% VAT addition/inclusion. R315,00 R8,00 + 1,50% of the value of the cash exchanged for foreign currency R185,00 R230,00 Statutory forms Attestation thereof R65,00 Page 42 Pricing Guide

43 Other offerings Prepaid Debit Card The Prepaid Debit Card is a basic cash-in/cash-out account and is ideal for someone who only needs access to basic banking services such as deposits, cash withdrawals, debit card purchases and prepaid top-ups. Debit orders and bill payments are restricted on the Prepaid Debit Card. Prepaid Debit Card Monthly fees Monthly administration fee (1) Monthly subscription fees Internet, Cellphone, Telephone Banking Once-off card fee R40,00 Deposits (2) Cheque deposit: Branch counter 2,5% Cheque deposit: Absa ATM 2,5% Cash deposit: Branch counter 2,5% Cash deposit: Absa ATM 2,5% Cardless cash deposit: Cash acceptor 2,5% Cash withdrawals Branch counter Absa ATM Point of sale (POS) Absa-supported ATM Saswitch ATM/Post Office terminal R8,00 Overseas ATM/POS Purchases Prepaid top-up at Absa ATM or POS Prepaid top-up at Internet, Cellphone, Telephone (IVR) POS local POS overseas Account payments and funds transfers CashSend Absa ATM Balance enquiries Branch counter Absa ATM POS Absa-supported ATM Saswitch ATM Post Office terminal Statement fees Absa ATM ministatement Absa CAT terminal full statement Branch counter full statement Mailed statement estatement Page 43 Pricing Guide

44 Prepaid Debit Card Statement fees Copies of statements (per statement) Less than 4 months old 4 months or older Administration fees Bank cheque R20,00 Reissue card fee (3) R40,00 Inactive fee (pm) (4) R10,00 Special clearance Debit card replacement fee R100,00 Other fees Notification fee (SMS or ) Declined fee (insufficient funds) (5) Returned cheque deposit Notes: 1. A R10,00 administration fee will apply when the card expires and the customer did not request the reissuing of a new card. 2. All credits to the Prepaid Debit Card Account will attract a fee of 2,5% of the value of the deposit amount, i.e. R2,50 for R100, When a customer requests a new card to replace the expired card, a reissue card fee will be charged. 4. A R10,00 inactive fee will apply per month if the card is not used for a 12-month period. 5. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. Page 44 Pricing Guide

45 Current Accounts Absa Current Account, Student Silver, Prosperity and Islamic Current Account Opening a current account is your first step towards building a solid credit history. With a current account you can choose to take up an overdraft facility and you have access to a range of pricing options to best suit your unique needs. You have access to all our channels through which you can perform your daily banking, and some of our offers include the option of personalised service. Standard fee or Pay-as-you-transact With the standard fee or Pay-as-you-transact pricing option, you only pay for those transactions you use. Pay-as-you-transact Monthly fees Monthly account fee R40,00 Monthly subscription fees Internet, Cellphone, Telephone Banking Deposits Cheque deposit: Branch counter R25,00 Cheque deposit: Absa ATM Cash deposit: Branch counter R8,00 + 1,50% of deposit value Cash deposit: Absa ATM R3,00 + R1,30/R100 Cardless cash deposit: Cash acceptor R6,00 + 1,50% of deposit value Cash withdrawals Branch counter + R1,55/R100 Absa ATM/Barclays ATM R3,95 + R1,30/R100 Point of sale (POS) R3,95 Absa-supported ATM R6,95 + R1,30/R100 Saswitch ATM R9,95 + R1,30/R100 Overseas ATM/POS (1) (9) Cheque encashment + R1,55/R100 Plus cheque issued fee Purchases Prepaid top-up at Absa ATM, POS, Internet, Cellphone, Telephone (IVR) R1,15 POS local R3,85 POS overseas (9) R9,75 + R0,75/R100 (max. R50) Account payments and funds transfers Account payments Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted Immediate interbank payment Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted Debit and stop orders Internal debit orders External debit orders Stop orders R7,50 R14,50 R12,50 + R1,30/R100 (max. R65) R19,50 + R1,30/R100 (max. R65) R16,00 Page 45 Pricing Guide

46 Pay-as-you-transact Account payments and funds transfers Funds transfers Absa ATM, Internet, Cellphone, Telephone (IVR) Branch counter Telephone Adviser-assisted CashSend Absa ATM, Internet, Cellphone R7,00 R7,90 + R1,30/R100 Cheque issued (2) Balance enquiries Branch counter R5,00 Absa ATM/Barclays ATM R1,50 POS R1,00 Absa-supported ATM R4,00 Saswitch ATM/Post Office terminal R5,00 Overseas ATM/POS R5,00 Internet, Cellphone, Telephone (IVR) Telephone Adviser-assisted R5,00 Statement fees Absa ATM ministatement R5,00 Absa CAT terminal full statement R10,00 Full statement: Branch counter R20,00 Mailed statement (3) R20,00 estatement (4) Transaction history Enquiry Internet, Cellphone, Telephone (IVR) (5) Enquiry Telephone Adviser-assisted (5) Archived statements/tax certificate Internet Copies of statements (per statement) Less than 4 months old 4 months or older Administration fees R20,00 R5,50 per statement R20,00 Bank cheque/marked cheque R90,00 Stop payments Branch, Telephone Adviser-assisted Internet Stop order establishment/amendment fee Branch, Internet, Telephone Adviser-assisted R30,00 Special clearance R90,00 Debit card replacement fee R100,00 Cheque card replacement fee/new card fee R100,00 Page 46 Pricing Guide

47 Pay-as-you-transact Other fees Notification fee (SMS or ) R0,55 Overdraft ledger fee (pm) (6) For the overdraft provision on your account: - Overdraft up to R250,00 - Overdraft over R250,00 If your account goes into unauthorised overdraft/excess R25,00 R57,00 Dishonoured/Returned payment (7) Notice of payment (Internet, Cellphone, Telephone) SMS Fax R0,80 R0,80 R6,50 Internet Banking notifications (includes RVN, TVN, logon alert) SMS/ Declined fee (insufficient funds) (8) R5,00 Returned cheque deposit R90,00 Notes: 1. Cash withdrawals performed at Global Alliance partners: R35, Only applicable to accounts that allow cheques to be issued. 3. For Prosperity and Student Silver, monthly mailed statements are free of charge. 4. Customers can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements or via Telephone Banking or by sending their request to official @absa.co.za 5. An additional fee of R2,00 is applicable if request is ed or R6,50 for fax. 6. Overdraft ledger fees and unauthorised overdraft/excess fees will not be charged on Student Silver. 7. Increasing to R150,00 per transaction from the 4th occurrence within 12 months. Cheques that are unpaid will be levied a flat fee of R150,00 from the first occurrence. 8. Includes the following: Absa ATM, Absa-supported ATM, Saswitch ATM, Post Office, Overseas ATM and POS. 9. A currency conversion fee of 2,75% (of the rand value of the transaction) applies to any transaction outside South Africa. Page 47 Pricing Guide

48 OneTouch The OneTouch Card is a prepaid card designed for use in the retail and transit environments for low-value payments and can be used for both contact and contactless transactions. The card allows for payments of goods and services at participating merchants displaying the MasterCard with PayPass and/or MasterCard Cash logos. This is a convenient alternative to paying with cash and all the customer has to do to make a contactless transaction is touch the card on a contactless card point-of-sale (POS) reader for a transaction that happens in seconds with no PIN or signature required. If there is no contactless card reader the card can be used at any merchant displaying the MasterCard logo for contact transactions where PIN entry will be required. OneTouch Transaction type Fee Once-off card fee R40,00 Card replacement fee R40,00 Card reissue fee R40,00 Loads: Absa branch 2,5% of value loaded or minimum R1,50 Loads: Absa ATM 2,5% of value loaded or minimum R1,50 Loads: Absa Internet Banking 2,5% of value loaded or minimum R1,50 Loads: Absa Cellphone Banking 2,5% of value loaded or minimum R1,50 Loads: Absa Telephone Banking 2,5% of value loaded or minimum R1,50 Loads: Participating merchants and enabled transit partners 3,5% of value loaded or minimum R1,50 Loading of transit products (at supported transit partners) Monthly administration fee after card expiry R10,00 POS local Balance enquiries Statement fees Declined fee (insufficient funds) Notes: If a load is done by transferring funds from an account, the load fees will be applied to the account being transferred from. If a load is done with cash, the load fee will be deducted from the value being loaded and only the difference made available on your card. A R10,00 administration fee will apply when the card expires and the customer did not request the reissuing of a new card. When a customer requests a new card to replace the expired card, a reissue card fee will be charged. Page 48 Pricing Guide

49 Safe custody Safe custody Transaction type Initiation fee R350,00 Accessing items stored in safe custody R15,50 Absa lockers (1) Minimum R1 000 Maximum R2 720 Envelope safe custody (1) R240,00 Fixed fee (items stored in safe excluding informal security) (1) R1 000 Fee Note: 1. These fees are paid annually in advance in January. Cellphone Banking Lite Cellphone Banking Lite (*120*2272#) Transaction Type Fee Monthly fees CashSend R7,90 + R1,30/R100 Account payments R7,50 Funds transfers Prepaid top-up R1,15 Balance enquiries R0,55 Statement enquiries R0,55 ministatement via SMS Notice of payment SMS Fax R0,80 R0,80 R6,50 Page 49 Pricing Guide

50 Frequently asked questions For any other questions, please call , visit your nearest Absa branch or go to absa.co.za Where can I enquire about the pricing applicable to my account? You can view the pricing applicable to your account in this pricing guide or on the Absa website (absa.co.za). You can also contact the Absa Price Line on where we will explain specific fees and the various pricing options available to you. What is a debit order? An authorisation (mandate) that a customer gives to a third party that allows the third party to automatically collect money from his/her bank account. Remember that customers can also use bill or beneficiary payments to pay their bills. Customers who choose to use debit orders should make sure that there is enough money in their accounts to cover the debit order. What is an internal or external debit order/stop order? Debit orders/stop orders can either be internal or external. An internal debit order or stop order refers to an amount paid from one Absa account to another specific Absa account, e.g. payments for Absa Home Loans, Vehicle and Asset Finance, Credit Cards or Absa insurance. An external debit order or stop order refers to an amount that is automatically deducted from an Absa account and paid over to another non-specific Absa account. What is the difference between funds transfers and bill payments? An electronic funds transfer enables you to transfer money between accounts linked to your portfolio. For example, this transaction enables you to transfer money between your current account and savings account. A bill or beneficiary payment is a transaction used to pay a utility bill or beneficiary whose account is not linked to your portfolio of accounts (i.e. you would pay school fees, an electricity bill or rent using a bill or beneficiary payment transaction). What is a debit card? A card that enables a customer to pay money directly from his/her account when paying for goods or services at retailers who display the MasterCard/Visa signs. What is a MasterCard/Visa point of sale? MasterCard/Visa are the electronic payment networks that allow customers to use their ATM cards as debit cards at participating retailers who display the MasterCard/Visa signs. You must have either a Visa or a MasterCard Debit Card. You would use this to make debit card purchases. What is electronic banking? Banking conducted via the telephone, cellphone, an ATM or the internet. Customers require the use of a PIN to access their accounts using these channels. What is a PIN? A unique Personal Identification Number (PIN) that allows customers to access their accounts via the telephone, cellphone, an ATM or the internet. What is an Absa-supported ATM? These ATMs are supported by Absa and are dual-branded, i.e. Absa/Cash Express. Withdrawals made from these ATMs attract higher charges, but lower than Saswitch machines. How can I avoid rejected debit order fees? Always ensure that you have sufficient money in your account to fund your debit order or stop order payments. Subscribe to Absa s NotifyMe service to keep yourself informed of all scheduled transactions that are performed on your account. Arrange for your payments to be paid as close to the date of your salary/wage deposit to your account. Allow a day or two delay just in case your salary/wage deposit is late. Remember, you have the right to choose the date of the debit order that suits you. If you find a debit order deduction is incorrect, you must immediately inform Absa and the company/retailer involved, in writing, that you are querying the transaction. This must be done in writing within 40 days of the error. To stop a debit order you must notify the company involved and Absa in writing. It is your responsibility to ensure that the company concerned does not deduct the next debit order amount. It is also recommended that you place a stop payment on the debit order with Absa. Why should I opt for estatements? s are applicable for estatements. Convert to estatements and save on fees. You can register for estatements by logging onto Internet Banking and clicking on the Portfolio menu bar and then on estatements, or via Telephone Banking or by sending your request to official @absa.co.za What is a Barclays ATM transaction? It is a transaction performed on a Barclays ATM, anywhere in the world. Transaction fees for international Barclays ATMs are alligned to those of local Absa ATMs. Page 50 Pricing Guide