Pricing Guide. All prices include VAT and are effective as of the 1 st January 2015.

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All prices include VAT and are effective as of the 1 st January 2015.

1 Pricing Guide The Mercantile Bank Pricing Guide provides an overview of our pricing for This will help you make the right choices to suit your banking needs. All prices include VAT and are effective as of the 1 st January Mercantile Bank Limited. Reg no 1965/006706/06 An Authorised Financial Services and Credit Provider

2 Transactional Business Current Account Individual Current Account Savings Account Monthly management fee R R R Transaction type Cheque process fee Debit Card fee (once-off) R Debit Order fee R R per cheque Deposit at Branch Cheque deposit fee R Cash deposit fee R 5.50 plus 1.70% of amount deposited Cheque encashment fee Cheque process fee (see above) plus 1.70% of amount withdrawn Cash withdrawal fee At the counter R 1.70 per R 100 At Mercantile ATM R 6.27 for the first R 100 plus R 1.24 per R 100 to a maximum of R 100 Non-Mercantile ATM R for the first R 100 plus R 1.24 per R 100 to a maximum of R 100 Payments Inter account transfers R 6.25 Debit Card purchases R 4.95 for the first R 100 plus R 0.74 per R 100 to a maximum of R Stop Orders (internal) R 6.25 Stop Orders (external) R Statements Business Statements Daily Statements R Weekly Statements R Bi-weekly Statements R Balance enquiry At the Branch R 4.56 At Mercantile ATM s R 4.56 Non-Mercantile ATM s R 4.56 Penalty fees R/D Cheques Over the limit fee Debit Order returns All customers will receive one statement per month free. R per interim statement Non-NCA R per monthly historical statement R per Cheque returned R per item causing the account to exceed the limit R per Debit Order returned Other Cash withdrawal at till point R 4.50 Guarantees All secured guarantees issued by the bank have an establishment fee of 1% (minimum R 1,333.15). The renewal fees are determined by the type and security held for the guarantee. All commissions are payable on the basis of 6 months or part thereof. Monthly Overdraft fee R Mercantile Pricing Guide January Page 1

70% of amount deposited Cheque encashment fee Cheque process fee (see above) plus 1.70% of amount withdrawn Cash withdrawal fee At the counter R 1.70 per R 100 At Mercantile ATM R 6.

3 Electronic Banking By making use of our cost effective electronic banking services, you can save on banking charges whilst accessing banking services whenever you need them. - SME STANDARD FEE STRUCTURE Monthly Subscription (3 Free DIGIPASS tokens) R per month Transactions within Mercantile R 5.00 per transaction Beneficiary Payment R 8.90 per transaction Bill Payment R 8.90 per transaction Batch Payment per item R 8.00 per item Future Dated Payment R per transaction STP Payment minimum 0.50% R per STP transaction STP Payment maximum R per STP transaction (+) Swift fee R per STP transaction BANK@bility Individual Monthly Subscription (1 Free DIGIPASS ) R Transactions within Mercantile R 5.00 Beneficiary Payment R18.00 Bill Payment R18.00 Future Dated Payment R STP Payment minimum 0.50% R STP Payment maximum R (+) Swift fee R Other fees (Individual and Business) Transaction Type Training and Installation fee (First two hours) R Thereafter R p/h Secure Message R Password re-issue R Declined transactions: Future-dated Payments Insufficient funds on action date R Recalls - After action date R Sided notifications R Sided notifications R Sided SMS notifications R Sided SMS notifications R Sided Fax notifications R Sided Fax notifications R DIGIPASS token R Non-Return of DIGIPASS token cancellation fee R For further details call the BANK@bility Customer Care: Mercantile Pricing Guide January Page 2

90 per transaction Bill Payment R 8.90 per transaction Batch Payment per item R 8.00 per item Future Dated Payment R 19.00 per transaction STP Payment minimum 0.50% R 228.

4 Credit Card Card fees Personal Personal Business Classic Gold Gold Initiation fee R R R Monthly service fee : Principal Card R R Monthly service fee : Secondary Card R R Monthly service fee : Business Card account R Monthly service fee : Per card linked to R Business Card account Funds transfer (Business Centre counter) R R R Credit Card Transaction fees Cash withdrawals Mercantile ATM s R R 1.41 per R 100 Non-Mercantile ATM s R R 1.41 per R 100 International ATM s R R 2.39 per R 100 Over-the-counter at Mercantile Business Centre 1.70% of withdrawal Other Cash deposit fee R R 1.70 of deposit Cheque deposit fee R ATM Balance enquiry (Mercantile) R 2.85 ATM Balance enquiry (Other local ATM s) R 5.00 ATM Balance enquiry (International banks) R 6.75 Replacement Card: Principal and Secondary R Copy of Statement Provisional Statement R Duplicate Statement R Statement FREE Drive Card Drive Card monthly service fee (per Card) R Drive Card processing fee (per transaction) R 4.60 Administration and Collection fees Late Payment fee R Over limit fee R Unpaid Debit Order R Notice of default R Letter of demand R Transactions notification SMS R 0.00 PIN replacement (SMS) R 3.40 PIN replacement (PIN Mailer) R 3.40 Face-to-face delivery R Disputes Voucher retrieval (local) R Voucher retrieval (international) R False disputes R Mercantile Pricing Guide January Page 3

00 Business Card account Funds transfer (Business Centre counter) R 30.00 R 38.00 R 30.00 Credit Card Transaction fees Cash withdrawals Mercantile ATM s R 7.15 + R 1.

5 Merchant Acquiring solution Mercantile Bank now offers a Merchant Acquiring solution to take care of all your card based customer purchases. Our Point of Sale (POS) terminal can be linked to your transactional bank account which allows you to receive same day value for all your customer VISA and MasterCard Credit and Debit card transactions conducted in your store. For pricing enquires kindly contact your relationship manager or the nearest business centre. Foreign Exchange The common foreign exchange transactions are listed below. For more information, contact your nearest Business Centre. Transaction type Sales of foreign Travellers Cheques 1.85% of Rand value minimum R Purchase and sale of foreign notes 1.85% of Rand value minimum R Foreign outward Electronic Payments 0.60% of Rand value minimum R maximum R Swift fees per transaction R Foreign inward Electronic Payments 0.50% charged on Rand value minimum charge R maximum charge R Other services offered: Foreign Inward + Outward Payments Trade Finance Services Exchange Control Applications Mercantile Bank s tips on reducing your banking costs Use your VISA Debit Card for your day to day purchases rather than having cash with you. It s safer, cheaper and more convenient. Bank electronically; use BANK@ability for all your Payment, Transfer and Statement enquiry needs. Use Mercantile ATM s to withdraw cash to avoid higher charges at other banks ATM s. Avoid penalty charges for denied transactions by ensuring you have sufficient funds available in your account. Avoid penalties on your Credit Card. To secure up to 55 days of interest free credit, pay the instalment on your Credit Card by the due date. Save on debit interest by paying off your loans with the highest interest rates first. Further information For more information on our latest fees, and assistance in maximising the benefits of our products and services visit your nearest Mercantile Bank Business Centre or call us on The Bank at all times reserves the right to review and amend charges and fees on all products, accounts and transactions. Mercantile Pricing Guide January Page 4

transactions conducted in your store. For pricing enquires kindly contact your relationship manager or the nearest business centre.

Personal Account. Pricing Guide. July 2013. how can we help you?

Personal Account. Pricing Guide. July 2013. how can we help you? Personal Account Pricing Guide July 2013 how can we help you? Introduction This Pricing Guide has been designed to assist you in understanding your bank charges and to help you make banking choices to