ELECTRONIC BUSINESS COMMUNICATIONS. A typical scenario. Fax EDI SMS. . Fax EDI

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1 Retarus A global provider of highly professional Messaging Services, Retarus develops market-leading products and solutions for global electronic business communications and business process optimization. 1

2 ELECTRONIC BUSINESS COMMUNICATIONS A typical scenario Fax SMS EDI EDI Fax 2

3 ELECTRONIC BUSINESS COMMUNICATIONS The Retarus approach Retarus Enterprise Messaging Platform // Fax // SMS // EDI 3

4 RETARUS FACTS AND FIGURES 23 years of expertise in providing managed services Retarus founded in 1992 Headquarters in Germany, USA, Singapore 23 years of continuous messaging innovation 12 international subsidiaries offering sales, support and consulting services Worldwide aggregation of local telcos and ISPs Data centers on four continents offering local data processing 4

5 RETARUS FACTS AND FIGURES 23 years of expertise in providing managed services 100 million transactions from ERP or business applications per month 3 million accounts secured by Retarus customers around the globe, average customer loyalty over 5 years 1300 directly connected SAP systems 50% of the EURO STOXX 50 companies rely on Retarus messaging services 250 million B2B marketing messages/month 5

6 99,9 % of Retarus customers would recommend Retarus services at all times. Source: Customer Satisfaction Survey TNS Infratest 6

7 OUR VALUES The essence of our business Customer focus People drive business. From experienced Sales and Support teams to project-driven customization of services - our clients remain the focus of our daily work. You benefit from a true partnership. Quality As experts we know what a difference consistent quality makes. We concentrate on your and our business, setting the global standard for messaging services. You benefit from increased efficiency. 7

8 OUR VALUES The essence of our business Innovation Developing leading-edge technology and expanding our portfolio means listening closely, investigating trends and serving our customers needs and strategies. You benefit from new opportunities. Transparency Providing services also means providing proof of service - from intelligent reporting to coherent billing, from service provision to documentation. And great portals, too. You benefit from absolute control. 8

9 Process & Integration Messaging & Security Markets & Publicity 9

10 Process & Integration Integrated solutions providing secure data interchange in accordance with all EDI standards and automatic data processing via , fax and SMS for all business applications. 10

11 Messaging & Security Managed services to ensure stable, reliable and undisrupted electronic communications for your business and optimized messaging processes via , fax and SMS. 11

12 Markets & Publicity Intuitive broadcast services that cover every , fax and SMS need for efficient business communications. Our services enable fast and simple communication processes for marketing, IR and PR departments, staff and associations. 12

13 Managed services to ensure stable, reliable and undisrupted electronic communications for your business and optimized messaging processes via , fax and SMS. Manfred Eder Information Technology EMEA Workplace Application Platform Messaging and Communication B/S/H/ Bosch und Siemens Hausgeräte GmbH 13

14 TYPICAL APPLICATION SCENARIO B/S/H/ Bosch und Siemens Hausgeräte GmbH 1993 Installation and configuration of infrastructure 1996 Securing communication for 26,000 users with Retarus Security 2001 Cloud fax for 18 SAP systems with Retarus Faxolution for SAP 2004 Inbound fax for distribution centers with Retarus Fax-to EDI data interchange using Retarus Managed Communication Services 2009 SMS delivery directly from SAP CRM with Retarus SMS for Applications 2010 Retarus Faxolution for Exchange for 26,000 MS Exchange users 2012 Transmission of newsletters via Retarus for SAP directly from SAP CRM 2014 Implementation of a mail relay service for various business applications 2015 Implementation of a mail relay service for SAP CRM 14

15 Smooth document transmission via fax is crucial in our cooperation with dealers. This is why we have chosen to use Retarus Faxolution for SAP. Christoph Bungert SAP Customer Service Center Honda Motor Europe (North) GmbH 15

16 TYPICAL APPLICATION SCENARIO Honda Motor Europe (North) GmbH 2001 Retarus Faxolution for SAP to facilitate financial communication with dealers 2002 Notes-based test vehicle database for PR 2003 Retarus Fax-to- for receiving lease applications 2007 Order and invoice interchange using Retarus Managed EDI Services 2008 Marketing and PR communications with Retarus WebExpress 2010 Fax transmission for banking applications with Retarus Faxolution for Applications 2012 EDI Consulting expansion Retarus Managed EDI Services 2014 Retarus Consulting for IBM Notes / Domino 16

17 Retarus is the technological leader in business communications. This means that we are always perfectly prepared and equipped for future technological developments. Willi Geißdörfer Senior Manager Sales Services adidas AG 17

18 TYPICAL APPLICATION SCENARIO adidas AG 1993 Installation of an SNA gateway 1998 Fax-on-demand service for retrieving dealer price lists 2003 Retarus Faxolution Broadcast - Dealer communication 2005 Marketing communication with Retarus Faxolution for Windows 2009 Direct and dialogue marketing with Retarus WebExpress 2011 Pan-European invoicing with Retarus esign 2013 Retarus consulting for global e-invoicing 2015 Retarus EDI Consulting 18

19 As a highly specialized company Retarus delivers technically polished and continuously improving services at a cost that can hardly be matched by other universal service providers who offer solutions with clearly poorer functionality. Dr. Oliver Fröhlich Head of Office Messaging and Collaboration Continental AG 19

20 TYPICAL APPLICATION SCENARIO Continental AG 1994 Installation and configuration of the cc:mail infrastructure 1997 Designing and planning the Notes infrastructure 2008 Securing communication for 100,000 users with Retarus Security 2009 Retarus Software Brokerage Center licenses 2009 Retarus Encryption 2010 IR communications with Retarus WebExpress 2012 Implementation Retarus Large Handling 2013 Retarus consulting and support services for MobileIron 2014 Retarus Encryption is expanded by Secure Webmailer 2015 Migration of acquisitions Emitec & Veyance 20

21 WE ENSURE PERFECT BUSINESS MESSAGING TO EVERY CORNER OF THE GLOBE 21

22 OUR REFERENCES 22

23 YOUR MESSAGING REQUIREMENTS ARE OUR PASSION The choice is yours. Demanding companies, which value quality, innovation and service with absolute transparency choose Retarus. Worldwide. 23

24 SOBRE A NETOPOLIS A Netopolis é especialista em comunicações empresariais, com focus em soluções para a gestão dos canais de voz, fax, e sms. Há mais de 20 anos que trabalhamos com os principais fabricantes do mercado, como a Dialogic, Brooktrout, FACSys, Rightfax, Innovaphone, Voxtron entre outros. Já implementámos centenas de soluções FACSys e Rightfax em Portugal, com projetos até aos 120 canais de fax em ambientes redundantes de server farming. Temos como clientes, as maiores organizações portuguesas em sectores com as Telecomunicações, Banca, Administração Publica, Industria e Serviços. Contactos Morada Rua Soeiro Pereira Gomes, lote 1, 8º C Lisboa Telefone: (+351) Fax: (+351) info@netopolis.pt Serviços Comerciais Telefone: (+351) info@netopolis.pt Serviços de Marketing e Comunicação Telefone: (+351) marketing@netopolis.pt Serviços Administrativos Telefone: (+351) helena.padinha@netopolis.pt 24