Software Solutions. Microsoft Dynamics CRM. SoftASA Business Software. masventa Business GmbH Von-Blanckart-Str Alsdorf

Transcription

1 Software Solutions SoftASA Business Software Microsoft Dynamics CRM masventa Business GmbH Von-Blanckart-Str Alsdorf Tel Fax rainer.wendt@masventa.de

2 Software Solutions Change in IT investments Advantages of SaaS SoftASA Business Solutions Standard Microsoft Technology Applications of Microsoft CRM Adjustment and integration Deployment und data migration Data center in Germany Page 2

3 Change in IT Investments Page 3

4 Advantages of SaaS from the Cloud No cost of investment Highly secured and always available (>99%) Pay as you use Pilot operation to actual operation No preparation for installation and operation needed No maintenance needed Choice of various operation modes Page 4

5 SoftASA Business Solutions SoftASA Business Mail Microsoft Exchange Server in data center Outlook including mutual contacts and calendar SoftASA Business Standard Microsoft CRM 4.0 Server in data center Accessable via Outlook or Internet Explorer SoftASA Business Enterprise Company intranet for internal documents, workflows, etc. with Microsoft SharePoint Server Individually for every user pay as you use! Page 5

6 Standard Microsoft Technology Microsoft Exchange and Microsoft SharePoint are industry standard already. Microsoft Dynamics CRM 4.0 soon will be! Perfected third-generation product Featuring latest technology: SOA/Web services Easy to modify and upgrade Perfectly integrated in standard Outlook Various ways of deployment available Page 6

7 Marketing with Microsoft CRM Results help to create targeted campaigns Effect of campaigns are made visible Easier to plan budget for marketing Strong connection to sales (competition analysis,..) Page 7

8 Sales with Microsoft CRM Useful applications for every stage of the sales process Probability of sales Reliable forecast of revenue Intelligent systems get to know your business and get more and more accurate over time Page 8

9 Service with Microsoft CRM All service cases will be captured in a ticketing system Service touchpoints are sales opportunities! Workforce management Knowledge management Page 9

10 MS CRM fitted to your Business Page10

11 Reports with Microsoft CRM Easy and fast to produce with useful drafts as PDF, Excel, etc. Database of CRM is the industry standard Microsoft SQL Server SRS = SQL Server reporting services offers powerful tools for all kinds of jobs Best possible support with products from subsuppliers in areas of business intelligence Page 11

12 Reports, e.g. Sales Seite 12

13 Integration Microsoft Office / CRM Standard Client Outlook provisioning/trackback in CRM CRM contact management of people and companies Standard Word Processing Word Letters, offers, orders and even invoices can be produced by using Word templates within CRM Standard Spreadsheet Excel Copy all CRM data into Excel within seconds CRM live data in Online Excel Page 13

14 Microsoft CRM Integration Outlook Seite 14

15 Mobile and Offline Use Outlook Web Access (OWA) Outlook Mobile Access Application for your smartphone Work with Outlook in offline mode Offline data input Automatic synchronization as soon as you are connected to the internet again Page 15

16 Microsoft CRM Deployment and Data Transfer Traditional deployment On Premise Hosting/SaaS deployment On Demand Hybrid forms (i.e.) You run Exchange yourself (on premise) and you order CRM from our data center (on demand) Data transfer Starting up as a hosting solution (no investment) - if wanted, then transfer into your own IT (fixed cost) Users will not see any difference thanks to Data Migration Manager Page 16

17 2NetIT GmbH, Munich There has been a personal partnership between masventa and 2NetIT for many years masventa themselves use the provider services of 2NetIT! Fast and straightforward elimination of problems ISO data center with 99.9% 24/7 SLA Page 17

18 Questions? Please contact us Page 18