Single Sourcing as Enabler for SAP Clients
|
|
- Gabriella Owens
- 7 years ago
- Views:
Transcription
1 Single Sourcing as Enabler for SAP Clients Gert Keuschnigg IBM Business Consulting Services Vienna, April 2005
2 Table Of Contents Initial Situations at Clients and Goals of Single Sourcing Approaches of Single Sourcing How to realise Single Sourcing Benefits of Single Sourcing Single Sourcing References of IBM Business Consulting Services 2
3 Table Of Contents Initial Situations at Clients and Goals of Single Sourcing Approaches of Single Sourcing How to realise Single Sourcing Benefits of Single Sourcing Single Sourcing References of IBM Business Consulting Services 3
4 Forrester and Gartner about Single Sourcing Closer internal control over projects. The Forrester Report, Orchestrating Service Providers Communication breakdowns and lack of provider coordination are the top challenges of managing multiple providers. The Forrester Report, Orchestrating Service Providers Standards, methodologies and the relationship between different providers are not good or stable enough to ensure a smooth integration of activities provided by different sources. Gartner Research, Strategic Analysis Report, Sourcing Strategies: Relationship Models and Case Studies Makes the providers easier to manage. The Forrester Report, Orchestrating Service Providers Another reason for this is that the different providers are quite often competitors in the market. Gartner Research, Strategic Analysis Report, Sourcing Strategies: Relationship Models and Case Studies 4
5 Currently, many Clients Co-Operate with more than one Partner in the SAP Environment Current Situation Complex System Environment complex and integrated business processes must be reflected in organisation and IT systems Team of Best Individuals is the most common sourcing model Different Consultancies Depending on the processes concerned, various consultancies are involved. Process- and System Knowledge mostly is with the consultancy and not within the own company. problems resulting High Complexity in Partner Management Different Methodologies for implementation No consistent Quality-Standards in project delivery Processes and systems not harmonised and fragmented Know-How about systems and processes Insufficient Communication between project teams Synergies between projects not leveraged consistently Not all Projects in Time & Budget 5
6 Business Consulting Services An SAP Single Sourcing Approach has Positive Effects on Project Lead Times, Quality and Cost Reduction of Complexity in Partner Management (one partner undivided responsibility) Cost Reduction by Economies of Scale Organizational structure Organisation Reduced Project Lead Times due to reduced co-ordination effort Consistent Methodologies and quality standards Business process model Processes Increase of Company Efficiency by harmonised business processes Clear Communication based on transparent goals Systems (IT, ERP) Systems Leveraging of Cross-Project Synergies Concentrated Transfer of Know-How to the client People 6
7 Table Of Contents Initial Situations at Clients and Goals of Single Sourcing Approaches of Single Sourcing How to realise Single Sourcing Benefits of Single Sourcing Single Sourcing References of IBM Business Consulting Services 7
8 The Degree of Involvment of the Partners is reflected by the Distribution of Responsibility for Resources and Results Single Sourcing Organisation Division of responsibilities with partner on each level Full Delivery Responsibility Program- Manager Architects and Project Managers Responsibility for Results Program Management Single sourcing strategy becomes body shopping unless the partner is involved in program management Resources Depending on the degree of involvement, single sourcing can reach up to Business Transformation Outsourcing Know-How Transfer Combined teams at all levels guarantee an optimal transfer of know-how Delivery Resources Body Shopping Roles With full shadowing of roles, the optimal quality will be achieved. In Sourcing Responsibility for Resources Business Transformation Outsourcing 8
9 As a First Step in Single Sourcing, IBM BCS proposes Common Responsibility for Resources and Results Proposed Single Sourcing Approach Common Program Responsibility Program Management IBM BCS actively participates in program management and therefore assumes responsibility for results Program- Manager Resources IBM BCS provides resources on each level of the program. Bodyleasing Architects and Project Managers Outsourcing Know-How Transfer With resources on all levels, we are able to create joint teams. Delivery Resources Common Responsibility for Resources Roles Full shadowing of client s resources on all levels from program management to ABAP programmers 9
10 Table Of Contents Initial Situations at Clients and Goals of Single Sourcing Approaches of Single Sourcing How to realise Single Sourcing Benefits of Single Sourcing Single Sourcing References of IBM Business Consulting Services 10
11 Business Consulting Services By active Participation of the Partner in all Elements of the SAP Program, Single Sourcing Benefits are Leveraged Benefits of Single Sourcing SAP Program Reduction of Complexity in partner management Cost Reduction through Economies of Scale Reduced Project Lead Times through reduced coordination effort Consistent Methodology and quality standards Increase of Efficiency through harmonisation of business processes Clear Communication based on clear goals Leveraging of Cross-Project Synergies Concentrated Transfer of Know-How Single Sourcing Balanced Scorecard Governance Program Management Methodology Business Alignment & Design Authority Operations Support Resource Management Organizational structure Organisation Business process model Processes Systems (IT, ERP) Systems People 11
12 Governance of Process Owners and Architects ensures the increase of Efficiency through Harmonisation of Processes and Systems Governance Process Ownership IT Steering Board IT Steering Board SAP CC Business Alignment & Design Authority Sponsor Sponsor Programme Management Programme Management Office Office Quality Assurance Quality Assurance Design Authority & Business Alignment Project 1 Project Lead IT IT Project Lead LoB Project 2 Project 3 Project 4 Project 5 Process Ownership Process Model Level 1: Process Process Responsibilities Performance Responsibilities PO Scorecard Financial Customer Project SAP Competence Center Operation Level 2: Sub-Process Level 3: Activity People Process SPO Scorecard Financial Customer People Process Architects Group Delivery Group Application Support Operations Group Level 4: Task Level 5: Sub Task Team Scorecard Process People Other Training Academy 12
13 The Roles and Responsibilities of the Process Owners and the SAP Competence Center are Clearly defined Process Owners Responsible for implementation, improvement and enforcement of standardised end to end processes Taking of all important business decisions (e.g. assignment of stock values, basis for transfer prices etc.) Creating a network of local / regional sub process owners Architects Group Delivery Group Operations Group Application Support Promote and authorise all SAP process and system improvements Minimising of deviations from SAP standard Participation in the development of the future application portfolio Maintenance of an export network in departments Resource Pool Internal employees & external consultants Business & technical analysts, project managers & change managers Providing of appropriate resources as requested Responsible for ongoing system operations Survey and maintenance of technical infrastructure / SAP landscape 2 nd level - support Optimising of technical infrastructure and operations cost 1 st level support First point of contact for end users Training Academy Responsible for continous improvement of the end users' knowledge of processes and systems Support projects in development of training materials Create of a network of local trainers 13
14 A Successful Launch of Single Sourcing can be Achieved Within One Month Week 0 Week 1 Week 2 Week 3 Week 4 Single Sourcing Launch RFP Proposal Evaluation of Proposal Team Assessment Contract Transition Create RFP Select vendors Mail RFP Create proposal Discuss solutions Deliver proposal Evaluate proposals Create shortlist Invitation to team assessment Create business case Develop evaluation criteria Presentation of key resources Ranking Sign-off IT steering board Negotiate price card Negotiate T&C Sourcing decision Create contract Analyse project portfolio Risk assessment Transition planning Transition 14
15 Taking Into Account the Results of the Risk Assessment, the Program Portfolio is transferred to the Single Sourcing Team RFP Proposal Evaluation of Proposal Team Assessment Contract Transition Analyse Project Portfolio Risk Assessment Planning Realisation Analysis and evaluation of ongoing projects Projects of less than 3 months will be finished by the current project team Analysis of project status Identification of critical resources Evaluation of dependencies between projects Perform stakeholder analysis Create a handover plan per project Decide about measures for risk mitigation Establish contracts with subcontractors to assure availability of critical resources Governance Program management Methodology Business alignment & design authority Support Operations Resource management 15
16 Table Of Contents Initial Situations at Clients and Goals of Single Sourcing Approaches of Single Sourcing How to realise Single Sourcing Benefits of Single Sourcing Single Sourcing References of IBM Business Consulting Services 16
17 Value Proposition for Single Sourcing The Best People of the Client can Concentrate on Projects instead of Vendor Selection Single Multi Sourcing Organisation Approach Single Sourcing Approach High Effort for Procurement and Administration Program Manager Architects and Project Managers Reduced effort in procurement of project resources Reduced effort in negotiation of contracts Reduced effort in contract administration and accounting Delivery Resources Focus on activities creating value 17
18 Value Proposition for Single Sourcing Typically, Potential Savings in Projects and System Maintenance are about 30% Current Internal Cost Harmonisation Internal Effort for Reduction of Effective Cost SAP Budget of Procurement of Fee Rates Contract Administration Lead Times with Single Sourcing 100% Potential Savings 30% 70% 2 m investment 3 m maintenance 10 RFPs 5 contracts 35 days of effort per contract/project 12% Reduction Based on common fee rates Monthly effort per project/maintenance contract 10% reduction Through tough program management Through effective communication and common methodology Quality increase has not been valuated in this example 18
19 Value Proposition for Single Sourcing Potential Savings leave additional Budget for Value Creating Investments Current SAP Budget Effective Cost Effective Reduction of Budget Potential for New Investment SAP Budget 2004 ff Improved Ratio Investments Maintenance 100% Investment Investment Maintenance Maintenance Internal effort for procurement Reduced fee rates Effort for contract administration Reduction of lead times Harmonisation of fee rates Internal effort for procurement Reduced fee rates Effort for contract administration Reduction of lead times Increase of Investment Budget 19
20 Table Of Contents Initial Situations at Clients and Goals of Single Sourcing Approaches of Single Sourcing How to realise Single Sourcing Benefits of Single Sourcing Single Sourcing References of IBM Business Consulting Services 20
21 Business Consulting Services IBM BCS has already proven it s Competence as Single Sourcing Partner in numerous Projects Organizational structure Organisation Organisation Program and project management Organisation & change strategy SAP security & business controls IBM BCS Single Sourcing References Business process model Processes Processes Business process analysis and design Performance management Industry know-how Systems (IT, ERP) Systems Systems SAP modules and configuration Technical environment: SAP and non-sap ABAP programming, data migration People People Organisation of training Change management Know-how transfer 21
Adoption of a PPM Solution Using An Agile Approach. Andy Robinson
Adoption of a PPM Solution Using An Agile Approach Andy Robinson 1 Agenda Drivers for using a Portfolio and Project Management system Organisational maturity Where to start Planning, delivery, realisation
More informationEnaxis Consulting Overview
Enaxis Consulting Overview MULTI DIMENSIONAL THINKING October 2009 24 Greenway Plaza Ste 1505 Houston TX 77046 713.881.9494 (o) 713.881.9499 (f) Enaxis Overview We offer the quality of a global firm without
More informationProject Management Fact Sheet:
Project Management Fact Sheet: Project Documentation Version: 2.2, November 2008 DISCLAIMER This material has been prepared for use by Tasmanian Government agencies and Instrumentalities. It follows that
More informationG-Cloud IV Services Service Definition Accenture Netsuite Cloud Services
G-Cloud IV Services Service Definition Accenture Netsuite Cloud Services 1 Table of contents 1. Scope of our services... 3 2. Methodology & Approach... 4 3. Assets and tools... 5 4. Pricing... 6 5. Contacts...
More informationProject organisation and establishing a programme management office
PROJECT ADVISORY Project organisation and establishing a programme office Leadership Series 1 kpmg.com/nz About the Leadership Series KPMG s Leadership Series is targeted towards owners of major capital
More informationThe Scottish Wide Area Network Programme
The Scottish Wide Area Network Release: Issued Version: 1.0 Date: 16/03/2015 Author: Andy Williamson Manager Owner: Anne Moises SRO Client: Board Version: Issued 1.0 Page 1 of 8 16/04/2015 Document Location
More informationBe an SAP ERP Professional. Deliver Business Excellence.
Be an SAP ERP Professional. Deliver Business Excellence. NICF Diploma in Software and Applications (Requirement Gathering and Process Redesign) 01 " My ultimate goal is to deliver business competitiveness
More informationBuilding a Global Payroll Model. Charlotte N. Hodges, CPP
Building a Global Payroll Model Charlotte N. Hodges, CPP Virginia Statewide Payroll Conference October 9-10, 2014 Agenda Challenges Strategic Factors Global Payroll Strategy Global Payroll Model Key Partnerships
More informationNSW Government ICT Benefits Realisation and Project Management Guidance
NSW Government ICT Benefits Realisation and Project Management Guidance November 2014 CONTENTS 1. Introduction 1 2. Document purpose 1 3. Benefits realisation 1 4. Project management 4 5. Document control
More informationCRM to Go for the facility & building supply industry
CRM to Go for the facility & building supply industry Customer Relationship Management processes for the facility & building supply industry based on SAP CRM and SAP NetWeaver BW Agenda CRM to Go an overview
More informationUK Medical Marketing Courses 2011 / 2012 Programme
UK Medical Marketing Courses 2011 / 2012 Programme To book your place, please call: 0845 4090 897 or email: info@pilgrimconsultancy.co.uk Winning Product Launches Date: 3 rd and 4 th October 2011 Cost:
More informationProject Charter and Scope Statement
Prepared by: Mike Schmidt Version: 1.0 Last Revision Date: April 14, 2010 Create Date: May 6, 2010 EXECUTIVE SUMMARY... 3 1 INTRODUCTION... 4 2 PROJECT OBJECTIVES... 4 2.1 MISSION... 4 2.2 OBJECTIVES...
More informationSyllabus 2nd Edition
Syllabus 2nd Edition 2 Introductory Certificate Syllabus 2nd Edition 2nd Edition Introductory Certificate syllabus All of the syllabus elements should be taken within the context of a project and project.
More informationFacilities Portfolio Management Tool
2016 Facilities Portfolio Management Tool Project Charter Budget- Facilities Oversight Office of Financial Management 4/10/2016 CONTENTS Overview... 2 Purpose Statement... 2 Background... 2 Goals & Objectives...
More informationTransition and Transformation. Transitioning services with minimal risk
IBM Global TECHNOLOGY Servicess and Transformation ing services with minimal risk Summary To transition services is a complex process involving many issues. When outsourcing to IBM, you gain the benefit
More informationIBM Business Consulting Services. Setting the standard for SAP services
IBM Business Consulting Services Setting the standard for SAP services Delta Air Lines IBM Business Consulting Services already has a proven track record in earlier SAP implementations within the Delta
More informationResults Presentation. Core Banking Modernisation DETERMINED TO BE BETTER THAN WE VE EVER BEEN.
DETERMINED TO BE BETTER THAN WE VE EVER BEEN. Core Banking Modernisation Results Presentation For the half year ended 31 December 2009 10 February 2010 Commonwealth Bank of Australia ACN 123 123 124 14
More informationERP. Key Initiative Overview
Jeff Woods Research Managing Vice President This overview provides a high-level description of the ERP Key Initiative. IT leaders can use this overview to better understand what they need to do to prepare
More informationSAP Product Stewardship Network Supplier Enablement Service Description (English)
SAP PRODUCT STEWARDSHIP NETWORK - SUPPLIER ENABLEMENT - SERVICE DESCRIPTION SAP Product Stewardship Network Supplier Enablement Service Description (English) Table of Content 1 Definitions... 3 2 Introduction...
More informationThe Paperless QMS March 2012
The Paperless QMS March 2012 Overview Introductions What do we mean by Paperless QMS? Short history of the (pharma) Paperless QMS What do you need your Paperless QMS to do? Practical application and considerations
More informationContract Management The Mavericks Won t Like This!
Contract Management The Mavericks Won t Like This! Keith Wallis How Much Did That Project Cost? Real Life Example Original contract amount $500K Variations scope changes not visible Total variations =
More informationProject Management Professional (PMP)
Project Management Professional (PMP) Duration: 5 days Course Objectives: PMI s Project Management Professional (PMP) credential is the most important industry-recognized certification for project managers.
More informationOngoing N/A TBC. Baseline
Position Title: Executive General Manager, Core Services Systems Operations Classification: SES Band 2 Position Number: 1018 Position Status (ongoing/nonongoing): Ongoing Division: Core Services Systems
More informationOPERATIONAL PROJECT MANAGEMENT (USING MS PROJECT)
OPERATIONAL PROJECT MANAGEMENT (USING MS PROJECT) 3 DAY COURSE INTRODUCTION The principles of project management are generic and therefore can be applied to all projects regardless of business sector.
More informationThe Intelligent Way of Project and Planning Data Management
The Intelligent Way of Project and Planning Data Management EN4M Multi-project and strategy data management system (PPDM) Guided by the premise of breaking the complex down into simple components, EN4M
More informationAPMP. The APM Project Management Qualification. Syllabus, learning outcomes and assessment criteria aligned to the APM Body of Knowledge 6 th edition
The syllabus provides a summary of the coverage of the qualification, the details are then found in the learning outcomes and assessment criteria. Both the syllabus and the learning outcomes and assessment
More informationID Task Name Time Pred
0 UC Modernization Project Plan 1115 d 1 1 Phase I - Business Case Development and Competitive Procurement 205 d 2 1.1 Complete Initial Feasibility Study 55 d 3 1.2 Prepare and Issue LBR 30 d 2 4 1.3 Competitive
More informationApplication Overhaul. Key Initiative Overview
Scott D. Nelson Research Managing Vice President This overview provides a high-level description of the Application Overhaul Key Initiative. IT leaders can use this guide to understand how to develop an
More informationReliable supply chain information at your fingertips.
Supply-Line Reliable supply chain information at your fingertips. Services for professional procurement. Be better informed, make better decisions. Achilles Supply-Line - The cost effective supplier management
More informationFinance Effectiveness Efficiency
Business Unit Finance Effectiveness Efficiency An overview Agenda Page 1 Efficiency - An overview 1 2 Our services 7 3 Case study 14 Section 1 Efficiency - An overview 1 Section 1 Efficiency - An overview
More informationOperational Excellence. Integrity management. Cost management. Profitability management. Knowledge management. Plan & Strategy EAM LIFE CYCLE
Industry specific EAM problem Asset intensive Companies, whether in the Downstream or Upstream business, are under ever increasing pressure to optimize the Life Cycle Performance of their asset base in
More information- Internal distribution only. Corporate Real Estate and Facilities Cost Reduction
- Internal distribution only Corporate Real Estate and Facilities Cost Reduction Summary By moving from typical to best practice, organisations can improve value for money and reduce their real estate
More informationERP For Small & Medium Enterprises. The most effective and efficient way to run your business. Version 2.0
ERP For Small & Medium Enterprises The most effective and efficient way to run your business. Version 2.0 AUTOMAT ERP - INTRODUCTION A SIMPLE YET COMPREHENSIVE BUSINESS TOOL FOR SMALL AND MEDIUM ENTERPRISES
More informationJob Description. Applications Analyst (BI) (BISRID_033)
Job Description Job Title: Reports to: Team: Location: Applications Analyst (BI) (BISRID_033) SAP Applications Leader BIS Nelson Job Purpose Responsible for the provision of the overall management of BI
More informationLocation of the job: CFO Revenue Assurance
JOB PROFILE Title of position: Manager: Revenue Assurance Operations Number of subordinates: 5-10 Location of the job: CFO Revenue Assurance Level: 3 Position Code: Time span: 2-3 years Key Performance
More informationMD348 Umoja Asset, Inventory and Equipment Master Data Maintenance. Umoja Asset, Inventory and Equipment Master Data Maintenance Version 5 1
MD348 Umoja Asset, Inventory and Equipment Master Data Maintenance Umoja Asset, Inventory and Equipment Master Data Maintenance Version 5 Copyright Last Modified: United Nations 17-August-13 1 Agenda Course
More informationManaging Multiple Vendors: Getting the Most from a Complex Team. November 16, 2012
Managing Multiple Vendors: Getting the Most from a Complex Team November 16, 2012 1 Contents About the presenters Context: working with multiple SIs is the norm Benefits and challenges of working with
More informationAppendix G: Organizational Change Management Plan. DRAFT (Pending approval) April 2007
Appendix G: Organizational Change Management Plan DRAFT (Pending approval) April 2007 Table of Contents TABLE OF CONTENTS... 1 INTRODUCTION:... 2 ABT ORGANIZATIONAL CHANGE MANAGEMENT SCOPE... 2 PEOPLESOFT
More informationOUTSOURCING. The Original Agreement provided for an optional 3-year extension to the original 10-year term.
Filed: -- EB--0 Exhibit C Tab Page of OUTSOURCING.0 BACKGROUND Hydro One Networks Inc. ( Networks ) entered into a -year master services agreement with Inergi LP ( Inergi ) on December, 0 for services
More informationIT Charter and IT Governance Framework
IT Charter and IT Governance Framework Status: Custodian: Approved Director: Information Technology Date approved: 2013-12-04 Implementation date: 2013-12-05 Decision number: SAQA 02102/13 Due for review:
More informationSAP Solutions Analyst (Finance and Payroll)
SAP Solutions Analyst (Finance and Payroll) IT Services Application Services Salary Grade 8-40,847-45,954 per annum Open Ended Contract Ref: CSE00899 At Leicester we re going places. Ranked in the top-12
More informationProgramme and Project Management
Programme and Project Management Programme Management Competences Programme and Project Management Competences Telco programme and project - deep knowledge Aligning strategic change, Programme delivery
More informationKPMG Digital Marketing case study WEC USA September 2012
KPMG Digital Marketing case study WEC USA September 2012 2012 KPMG International Cooperative ( KPMG International ), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated
More informationIntroduction to project management and concepts
37E01500 Project Management and Consulting Practice Introduction to project management and concepts Matti Rossi, Professor Dept. of Information and Service Economy Lecture 1, Mon 26.10.2015 Learning objectives
More informationPPM Maturity Value Assessment for Your Company
PPM Maturity Value Assessment for Your Company Date Sponsored by: Prepared For: Valued Customer Name Third party model, methodology and data provided by: Disclaimer: NOTICE - THIS INFORMATION IS PROVIDED
More information{Add company name} {Add geographical location} {Add/edit as required} Programme manager. {Add local information}
Job Description Portfolio or Programme Manager Organisation: Location: Reports to: Supervises: Working conditions: Last updated: {Add company name} {Add geographical location} {Add/edit as required} Programme
More informationIT Governance Charter
Version : 1.01 Date : 16 September 2009 IT Governance Network South Africa USA UK Switzerland www.itgovernance.co.za info@itgovernance.co.za 0825588732 IT Governance Network, Copyright 2009 Page 1 1 Terms
More informationCase Study: How Hollister Simultaneously Minimized Inventory Costs and Stabilized Service Levels Using Two Little Known, but Effective, Tools
Case Study: How Hollister Simultaneously Minimized Inventory Costs and Stabilized Service Levels Using Two Little Known, but Effective, Tools Steve Grace Hollister Incorporated 2011 Wellesley Information
More informationPost-Merger Integration at Sachtleben
Post-Merger Integration at Sachtleben The seamless merging of operational business processes and systems by BearingPoint In just ten months, BearingPoint brought together the key operational processes,
More informationS procurement Strategies
Increasing Alignment with Finance Michael Kirk The Faculty Management Consultants The CIPSA Strategic Procurement Forum Perth, 22 nd August 2007 Agenda Introduction Stakeholder engagement as a key requirement
More informationBUSINESS INTELLIGENCE STEERING COMMITTEE. Terms of Reference
BUSINESS INTELLIGENCE STEERING COMMITTEE Terms of Reference August 2008 CONTENTS Introduction...1 Role of the BISC...1 Powers...1 Membership of the BISC...1 Members...1 Roles and Responsibilities...2 Membership
More informationWhere Governance and PM meet
Where Governance and PM meet Carol A Long, CEng FBCS CITP, MAPM Three Triangles Performance Ltd 21/10/2008 BCS Hampshire Three Triangles Performance Ltd 1 Governance and Project Management What is Governance?
More informationWebsite and Integrated Database Management System REQUEST FOR PROPOSAL
Website and Integrated Database Management System REQUEST FOR PROPOSAL February 10, 2016 RFP Issue Date: Feb. 10, 2016 RFP Questions & Enquires Closing Date: Feb. 26, 2016 RFP CLOSING DATE & TIME: 4:00pm
More informationOur Business Knowledge, Your Winning Edge. Consulting & Thought Partnership
Our Business Knowledge, Your Winning Edge. Consulting & Thought Partnership To be the preferred partner delivering exceptional value to customers, driving improved business outcomes and reducing total
More informationITIL 2011 Lifecycle Roles and Responsibilities UXC Consulting
ITIL 2011 Lifecycle Roles and Responsibilities UXC Consulting Date November 2011 Company UXC Consulting Version Version 1.5 Contact info@uxcconsulting.com.au http://www.uxcconsulting.com.au This summary
More informationBoard of Member States ERN implementation strategies
Board of Member States ERN implementation strategies January 2016 As a result of discussions at the Board of Member States (BoMS) meeting in Lisbon on 7 October 2015, the BoMS set up a Strategy Working
More informationGDCMTM. Global DataCenter Management. nlytetm. nlyte the next generation datacenter management system
GDCMTM Global DataCenter Management nlytetm nlyte the next generation datacenter management system 3 of 6 nlyte provides certainty through the control and flexibility to align mission critical IT facilities
More informationGlobal Material Master Data Management at Merck
CAMELOT ITLAB Customer success story _Technologies _Products & Solutions _SAP Applications Global Material Master Data Management at Merck Combining innovative solutions with a collaborative approach Merck
More informationDeveloping a Project. Management System. Using Project Agency Template. Approach. - the Process and the Benefits
Developing a Project Management System Using Project Agency Template Approach - the Process and the Benefits Project Agency June 2008 Developing your own Project Management System. Project Agency has worked
More informationCreating Lean, Agile and Demand Driven Supply Chains Kuehne + Nagel Integrated Logistics
Creating Lean, Agile and Demand Driven Supply Chains Kuehne + Nagel Integrated Logistics Content 1 Introduction 2 Integrated Logistics Infrastructure 3 Engagement Approach 4 Pricing 5 Sustainable Competitive
More informationRoles within ITIL V3. Contents
Roles within ITIL V3 Roles are employed in order to define responsibilities. In particular, they are used to assign Process Owners to the various ITIL V3 processes, and to illustrate responsibilities for
More informationInformation Commissioner's Office
Information Commissioner's Office IT Procurement Review Ian Falconer Partner T: 0161 953 6480 E: ian.falconer@uk.gt.com Last updated 18 June 2012 Will Simpson Senior Manager T: 0161 953 6486 E: will.g.simpson@uk.gt.com
More information153rd SESSION OF THE EXECUTIVE COMMITTEE
PAN AMERICAN HEALTH ORGANIZATION WORLD HEALTH ORGANIZATION 153rd SESSION OF THE EXECUTIVE COMMITTEE Washington, D.C., USA, 4 October 2013 Provisional Agenda Item 5.2 CE153/5 (Eng.) 30 September 2013 ORIGINAL:
More informationCapital Markets Day Europe Products & Distribution
Capital Markets Day Europe Products & Europe Products & Overview Products Wrap Up CRH plc, Capital Markets Day, November 2012 Page 2 Europe Products & Overview Country Presence Countries Germany Benelux
More informationReduce risk. Reduce cost. Raise performance.
Reduce risk. Reduce cost. Raise performance. Services for professional procurement. Be better informed, make better decisions. Achilles procurement toolkit Support for sourcing and supplier management
More information/ WHITEPAPER / THE BIMODAL IT
/ WHITEPAPER / THE BIMODAL IT By Melbourne IT Enterprise Services IMPLEMENTING THE DYNAMIC COMPONENT FOR A DIGITAL WORLD Among the IT operational models developed over the years, the recent release of
More informationIntroductory Certificate. The APM Project Fundamentals Qualification
The syllabus provides a summary of the coverage of the qualification, the details are then found in the learning outcomes and assessment criteria. Both the syllabus and the learning outcomes and assessment
More informationIT Standards & Contract Management
Appendix F IT Standards & Table of Contents Vision of Action... 2 Background... 3 Goals and Objectives... 4 Projects... 5 Metrics and Measures... 6 F IT Standards & Carol Steffanni Director, MDIT Bureau
More informationHOW TO RUN A FEASIBILITY STUDY AND PLAN A MIGRATION FOR A NEW SHARED SERVICES CENTRE
Case Study Series HOW TO RUN A FEASIBILITY STUDY AND PLAN A MIGRATION FOR A NEW SHARED SERVICES CENTRE 2014 Case Study Series 1 Introduction If you don t plan properly, your project stands on weak legs.
More informationAnalyst - EDI. healthalliance Purpose, Vision and Principles. Purpose Statement
Principles Vision Purpose Statement Analyst - EDI healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations. We will deliver increasing value
More informationSAMPLE INVITATION TO TENDER ADVERTISEMENT (CONTRACT)
SAMPLE INVITATION TO TENDER ADVERTISEMENT (CONTRACT) Invitation to Tender [Insert brief description of project/consultancy E.g. provision of legal services for X native title claim ]. [Name of Representative
More informationCity of Palo Alto (ID # 1521) Finance Committee Staff Report
City of Palo Alto Finance Committee Staff Report Report Type: Meeting Date: 4/19/2011 Summary Title: SAP Enterprise Resource Planning Assessment Title: Post-Implementation SAP Enterprise Resource Planning
More informationThe Value of the Project Management Office. March 2009 A survey conducted by Pole to Pole Communications, on behalf of CA
The Value of the Project Management Office March 2009 A survey conducted by Pole to Pole Communications, on behalf of CA CONTENTS THE VALUE OF THE PROJECT MANAGEMENT OFFICE 02 Contents 1.0 Survey highlights
More informationOur Capabilities. 3SIXTY Global, the specialist consulting company for buyers and providers of corporate travel services and expenses.
Our Capabilities 3SIXTY Global, the specialist consulting company for buyers and providers of corporate travel services and expenses. 3SIXTY Global has the experience to improve how your company travels.
More informationFinancial Services Practice. Bridging the gap between business & technology
Financial Services Practice Bridging the gap between business & technology What we do 02 Purple allows its clients to have a single entity to manage its technology portfolio so that they can focus on achieving
More informationGlobal Material Master Data Management at Merck. Combining innovative solutions with a collaborative approach. Statement
CAMELOT management Consultants Customer Success Story Global Material Master Data Management at Merck Combining innovative solutions with a collaborative approach Merck has emphasized and given priority
More informationIntegrated Business Services (IBS) Next generation of high performance Shared Services. Deloitte Consulting GmbH February 2016
Integrated Business (IBS) Next generation of high performance Shared Deloitte Consulting GmbH February 2016 Go ?? Business leaders are recognizing the benefits of leveraging Shared and outsourcing consistently
More informationBUYER S GUIDE. flexible service delivery. Top 5 reasons for adopting SAP Managed Services. Remixing SLA s! Managing the post merger IT landscape
BUYER S GUIDE IT Managed Services Buyer s Guide for SAP customers May 2012 flexible service delivery Moving to the beat of IT innovation with SAP Managed Services to control costs and harmonise IT landscapes.
More informationStrategic Solutions that Make Your Work Easier. Projects Made Easier Decisions Made Easier Business Made Easier
Strategic Solutions that Make Your Work Easier Projects Made Easier Decisions Made Easier Business Made Easier Have You Outgrown Your Systems? Buyers Say the Partner and the Product are More Important
More informationA step towards business intelligence in Saint-Gobain weber Spain
A step towards business intelligence in Saint-Gobain weber Spain Gabriel Olcina Lisboa - 2008 1 Context Business overview Initial situation 2 The project Objectives Methodology The tool Development Final
More informationMarketing & Communications
& 1 & Coordinator / Assistant Supports the Department with the coordination and development of reports. May also be required to perform marketing administrative duties. Diploma $1,800-$2,500 & Oversees
More informationSimplify and Automate IT
Simplify and Automate IT Expectations have never been higher Reduce IT Costs 30% increase in staff efficiency Reduce support costs by 25% Improve Quality of Service Reduce downtime by 75% 70% faster MTTR
More informationStrauss Strategy an IT consulting firm boasting unique characteristics & advantages
Strauss Strategy an IT consulting firm boasting unique characteristics & advantages Company s mission: To serve as a genuine business catalyst, profit expansion engine and platform for investing leading
More informationEnterprise Information Management
Enterprise Information Management A Key Business Enabler July 2012 The Vision Auckland Council s vision is for Auckland to become the worlds most liveable city. In order to achieve this vision, it needs
More informationBT Virtual Data Centre. Craig Parker Proposition Manager Andy Weller Product Manager
BT Virtual Data Centre Craig Parker Proposition Manager Andy Weller Product Manager BT Global Services - Data Centre Services Customers 1,994 customer platforms across EMEA Reach, Skills and Capabilities
More informationBrochure. SAP Business One for Manufacturing. Software for Manufacturing Organisations
Brochure SAP Business One for Manufacturing Software for Manufacturing Organisations SAP Business One for Manufacturing SAP Business One for Manufacturing offers an unparalleled combination of functionality
More informationChapter 2 INDUSTRIAL BUYING BEHAVIOUR: DECISION MAKING IN PURCHASING
Chapter 1 THE ROLE OF PURCHASING IN THE VALUE CHAIN The role and importance of the purchasing and supply function in the value chain. The difference between concepts such as ordering, buying, purchasing,
More informationPM@WN. The standard for professional project management from Wincor Nixdorf. Version 1.2
PM@WN The standard for professional project management from Wincor Nixdorf Version 1.2 Planning, controlling, monitoring Every project is unique. There are, however, methods, tools and control systems
More informationMicrosoft Enterprise Project Management. James Wright Christopher Pond
Microsoft Enterprise Project Management James Wright Christopher Pond EPM Solution: Executive Overview and Discussion 1 Agenda 9:30 09:45 Introduction 9:45 10:45 Microsoft Project Server 2010 James Wright
More informationBCS Foundation Certificate in Business Analysis Syllabus. Version 3.8 July 2016
BCS Foundation Certificate in Business Analysis Syllabus Version 3.8 July 2016 Copyright BCS 2015 BA Foundation Syllabus Change History Any changes made to the syllabus shall be clearly documented with
More informationIntegrating Project Management and Service Management
Integrating Project and Integrating Project and By Reg Lo with contributions from Michael Robinson. 1 Introduction Project has become a well recognized management discipline within IT. is also becoming
More informationTHE EQUALITY ACT 2010
APPENDIX 1 THE EQUALITY ACT 2010 The Equality Act was developed in order to harmonise the different equality duties and to extend it across the protected characteristics. It consists of a general equality
More informationFrom Brand Management to Global Business Management in Market-Driven Companies *
From Brand Management to Global Business Management in Market-Driven Companies * Emilio Zito ** Abstract Over the past several years, the most competitive mass-market companies (automobile, high-tech,
More informationEnterprise Architecture 101. (Includes numerous samples/ templates produced using TOGAF methodology) Shail Sood
Enterprise Architecture 101 (Includes numerous samples/ templates produced using TOGAF methodology) Enterprise Architecture Key Question What is Enterprise Architecture? Why Enterprise Architecture? What
More informationT31: Before, During and After Outsourcing David Fong, BlackRock
T31: Before, During and After Outsourcing David Fong, BlackRock Before, During and After Outsourcing David Fong, CISA, CPA Objective o Explore reasons why some organizations choose to outsource o Understanding
More informationVICNET is G-Cloud7 GOV UK Supplier VISIT DIGITAL MARKET PLACE VICNETCLOUD VICNET CLOUD MIGRATION SERVICES
VICNET is G-Cloud7 GOV UK Supplier VISIT DIGITAL MARKET PLACE VICNETCLOUD VICNET CLOUD MIGRATION SERVICES Consult and assess your business and technical requirements Advise you on the best cloud solutions
More informationApplication Value Assessment
Value Assessment Journey to Realising the Value of an Organisation s Portfolio Fujitsu UK & Ireland - Business & Services By Chris Waite, Fujitsu Businesses today operate in highly competitive environments
More informationDPC - Strategy and Project Delivery Unit Project Management Methodology. Updated April 2010
DPC - Strategy and Project Delivery Unit Project Management Methodology Updated April 2010 This project management methodology is designed to help SPDU staff to plan, manage and measure a successful project
More informationUnlock the code IT Asset Management
HP Software: Apps meet Ops 2015 Unlock the code IT Asset Management Luc Landuyt/ April 2 nd, 2015 Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
More information