Curriculum Vitae R. Gary Pletcher, Ph.D. 229 Landons Way, Georgetown, Texas 78633

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1 1 Curriculum Vitae R. Gary Pletcher, Ph.D. 229 Landons Way, Georgetown, Texas Background: An experienced leader and manager in the structure and function of businesses and academic organizations. Adept in the successful development, implementation and measurement of transparent entrepreneurial strategies and business plans for the growth and performance of both domestic and global organizations. Contact: St. Edward s Office: (512) Personal Cell: (512) (preferred number to reach me) [email protected] Home Fax: (512) Education: Ph.D. Capella University in Organization and Management (Formerly the Graduate School of America) M.S. University of North Texas in Interdisciplinary Studies (Applied Behavior Analysis and MBA) B.A. University of Memphis in Psychology Areas of Substantive Knowledge: Domestic and global for-profit, non-profit and civil society strategy, entrepreneurship, business planning and consulting; micro-lending in emerging economies; human performance management; emotional intelligence; organizational behavior; organization development; process management; research methods; total quality management; knowledge management; and team performance. Abbreviated Professional and Academic Background: The Munday School of Business St. Edward s University, Austin, Texas Director, Global Business Institute for Societal Responsibility Chair, Holy Cross Vision Council Chair, MBA in Business Management and Global Business Programs Chair, MBA in Healthcare Management Assistant Professor of Management (hired as Chair) 2001-Present MBA and Undergraduate Business Programs Initially hired as Chair with responsibility for the academic content and faculty staffing for the MBA in Business Management and Global Business concentrations, and later the undergraduate International Business major. Later, developed the MBA in Healthcare Management program that was phased out within two years. With a $100K grant from the RGK Foundation, launched the Global Business Institute for Social Justice (later, Societal Responsibility) that delivered several mission driven programs in Latin America and Central Europe to provide support for people and organizations in need. Launched the Holy Cross Vision Council to support people in need in the Austin area. Designed and delivered over 50 graduate and undergraduate global business programs in the last 12 years for over 2,000 St. Edward s University students, including over 30 MBA real world, real-time domestic and global client consulting projects.

2 2 Global Programs Designed and Delivered- Europe Latin America Asia France (X) Costa Rica (X) China (X) Germany (X) Chile (X) Japan (X) Austria (X) Peru (X) India (Y) Ireland (X) Mexico (X) Turkey (Z) Czech Republic (X) Bolivia (Z) Slovak Republic (X) Brazil (Z) Poland Panama (Y) Hungary Belgium Holland Denmark (X) Indicates multiple program deliveries (Y) Delivered by another faculty member (Z) Pre-trip planning only Courses Taught- MBA Graduate Courses Domestic and Global Capstone Special Topics in Global Business Global Leadership Perspectives (MSOLE) Global Business Management Global Entrepreneurship Global Business Growth Global Business Strategy Managing the Organization Undergraduate Courses Global Business Responsibility and Ethics Seminar in Global Business St. Matthew s University School of Medicine, Belize, Central America Provost & Executive Vice President of Administration Associate Professor of Clinical Programs Responsible for medical academic programs, curriculum, faculty, and administrative programs at the Belize (Ambergris Caye) and Maine campuses, the U.S.-based office in Florida, and clinical rotation programs in the U.S., U.K., Australia and New Zealand. Saint Joseph s College of Maine Adjunct Professor Taught Human Resource Management, Organizational Theory & Behavior, and Strategic Management to medical students earning a dual degree at the SMU campus in Belize, Central America. The O3 Group- Georgetown, Texas 1999-Present (passive since 2006) Founder and Managing Director A global management consulting firm serving clients who wish to optimize their organizational opportunities. Clients included international SME organizations in the U.S., Europe and Latin America. When approached by potential clients, referrals are given to MBA alumni who are unemployed or underemployed who then contract directly with the client organization.

3 3 Response Design Corporation- Ocean City, New Jersey Senior Consultant Senior consultant for an international consulting firm primarily serving the banking, retail and service customer contact industry. Xerox Corporation- Stamford, Connecticut Various Real Estate Executive and Management Positions (Retired) Responsible for over 300 properties and over 600 employees and real estate management shared services in mid-america, northern California, and Hawaii. Considerable international work with Rank Xerox and Fuji Xerox. Taught management courses at Xerox Document University in Leesburg, Virginia. Xerox was a $20 billion multinational provider of document management equipment and solutions. Opted for voluntary early retirement in RCA Corporation- New York, New York Various Management Positions Served a process engineer for television production and later as the manager of safety, security and fire protection at large manufacturing facilities in Memphis, Tennessee and Bloomington, Indiana. Considerable international work with colleagues in Taiwan and Japan to develop manufacturing processes for Asian television market. RCA was a $5 billion multinational provider of consumer electronics equipment. Selected Practitioner Papers and Presentations: Pletcher, R. Gary (2010). Global business school consulting: From theory to practice. Presented at the Sociedad Civil en Centroamérica y Cuba: Evolución y Propspectivas in Valle de Bravo, Mexico. Pletcher, R. Gary (2009). Chapter 12 on "Transnational Leadership from an American Perspective". Editors Jorg Mungersdorff, Rudiger Mungersdorff & Christine Anhammer Synnecta Press: Antwerpen, Karlsruhe, Cologne & New York. Pletcher, R. Gary (2007). Strategy Handbook/Strategie Handbuch. In English and German. Robert s Printing. The O³ Group: Georgetown, Texas. Pletcher, R. Gary (2007). Business school consulting: Turning the global classroom into practice. Society for the Advancement of Management, Conference Paper. Spring Pletcher, R. G. (1988). Will technology and finance baffle FM s in the 90s? Facilities Design & Management, 7(9), Pletcher, R. Gary (2000). The employee-patient-profit chain in a traditional for-profit hospital: A longitudinal case study. PhD dissertation. University Microfilms, Dissertations Online (AAT ). Pletcher, R. Gary (2003). Developing global executives through international experience. A paper prepared for a Fellowship at the annual meeting of the Consortium for International Business Education (CIBER) at the Wang Center of International Business, University of Memphis on June 6, 2003.

4 Selected Practitioner Tools and Documents used in Teaching and Speaking: Entrepreneur s 8-Step Guide to Basic Business Planning (multiple languages) for the micro lending programs in Honduras to be used in Peru, Chile and Spain for school years Strategy Handbook/Strategie Handbuch (in English and German) How Globalization is Re-shaping American Business Models What is Known and What is Predicited: A Leadership View of Globalization Managing Financial Results in a Managed Care Environment Strategy Formulation and Implementation: Managing the Dichotomy Managing By Process Without Alienating Employees Using Qualitative and Quantitative Research Methods to Manage Your Business Managing Employee Behavior in the Context of Organizational Change Managing for Results: Linking Quality Objectives to the Bottom Line The Importance of Individual Knowing What & Knowing How in an Organization Research Methods for Math Haters: A Resource Bibliography Organizations Managing Change: Tools for Optimizing Organizational Opportunities Speed: A Critical Ingredient for Change Management Measuring the Impact of Employee and Customer Loyalty Managing Your Organization from Chaos to Consistency: A Leadership Guide for Change Management Professional Associations/Board of Director Affiliations: Board Member- Groene Management Current Board Member - Advanced Physical Therapy Current Board Member - Kiddywampus & Easy Learning, Inc. (Children s Books & Software)- Former Education Committee Member- International Center of Austin (ICA) Former Participant- Austin/Oita Sister City Committee Former Participant - Austin/Koblenz Sister City Committee Former Recognition and Awards: Doha, Qatar Economic Forum Representative 2010 Appointed by Governor Rick Perry as one of three Texas representatives Teaching Excellence Award School of Management & Business- St. Edward s University Outstanding Graduate Student 1987 Center for Behavior Analysis- University of North Texas Personal Interests: The Global Triple Bottom Line (economics, society and environment) Micro-lending in emerging economies MBA alumni career mentoring PhD Committee Mentoring: Currently mentoring three SEU MBA alumni and one faculty member working on their PhDs at Universitat Jaume I in Castellon de la Plana, Spain. 4

5 5 Christian Faith: Lutheran- Baptism at St. Luke s in Zanesville, Ohio and Catechism at Christ Lutheran in Cambridge, Ohio Currently a member of the non-denominational NewChurch Georgetown Family: Married for 48 years to Darlene, a retired Registered Nurse Married children, Natalie and Eric Grandchildren, Remington and Reinee