Self-service Payment and Non Payment Solutions & Trends.

Transcription

1 Self-service Payment and Non Payment Solutions & Trends

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4 1.) Self - Service Solutions Global Trends 2.) Introduction of Kiomatic activities 3.) Self - Service Multiple Business Segment Usage 4.) Advantages of Self-Service Solutions 5.) Possibilities Of Usage 6.) Network and Communication 7.) Software Equipment 8.) Advantages and Disadvantages between card payment and card & cash payment self-service solution 9.) Security of Self-service Solutions 10.) Field Experience 11.) Oil & Gas market 12.) Mobile and low cost petrol stations 13.) )24/7Self Service market stores 14.) Inge@Post

5 1. Self-service Solutions Global Trends Companies all over world are seeking for lowering operational costs with self-service solutions transfer of standard issues to self-service Self-service technologies improve companies services following endcustomer today demands - quick and trasparent Self-service solutions will cover more business segments of usage on one device All In One Solutions Companies increased their investment budgets to achieve competitive advantage on the market and lover their operational costs through self-service solutions Companies are seeking for new approach/channel on sales activities and their end-customer satisfaction

6 Partner of 2.Introduction of Kiomatic activities

7 3. Self-service Multiple Business Segment Usage Parking Bank corner Insurance Petrol retail Public transport Video multimedia dispensers Production support MULTIPLE FIELDS OF USAGE Lottery Utility services Check in /Check out Hospitality ID Gaming Info Ticketing

8 4. ADVANTAGES of Self-Service solutions 24/7 availability/accessibility; which leads to sale growth Reduces queues and improves customer service Automation of work processes Reduction of company operative costs Save up / loosen working time of the employed workers; ; they can dedicate their time to the demands of remaining customers / buyers Multifunctionallity of the system; combine payment, advertising and information ato Improvement of customer services by transfer of routine transactions (basic information, bill payment, etc.) to self-service Secure EMV payment with all existing cards (debit, credit, loyalty, e-purse, ) and/or with cash (bank notes and coins) Simple and convenient usage for all levels of customers Multilingual Simple and convenient usage for all levels of customers, Multilingual user interface should be assured

9 5. Possibilities of usage Information Advertising Transsactions (including payment) Or Combined into All-in-One Solution Self - Service kiosk as: INFO channel Advertising board, E-point, ordering/printing of documents/blank forms/news, advising and informing, ADVERTISING channel Advertise your company services/goods and/or earn more with 3rd parties (share advertising i space) PAYMENT channel card / cash payment 24/7 sale and payment of services/goods...

10 ALL-IN-ONE Solution ssures Multifunctionallity of the system! rough COMBINED information, advertising d sales of services/goods multifunctional l-in-one solution enables faster return of vestments (ROI) ADDED VALUE SOLUTION! odular kiosk design enables adding ditional HW components in the future on location MODULARITY OF SYSTEM! ultilingual and simplicity of usage TRANSPARENT SOLUTION! sure Indoor & Outdoor working range COVER MORE FIELDS OF USAGE!

11 6. NETWORK AND COMMUNICATION Standard / ordinary working station (XPe OS, Linux OS, ) Broad range of connectivity options (TCP/IP, PSTN, GPRS, Wi-Fi, Bluetooth..) EASY INTEGRATION INTO EXISTING INFRASTRUCTURE! All HW components can be remotely controlled 24/7 (web-based application with hierarchical limitation of access and central access/controlling) TRANSPARENT SOLUTION AND EASY TO CONTROL! Local service and maintenance QUICK AND PROFESSIONAL SUPPORT 24/7! 7. SOFTWARE EQUIPMENT Software equipment adopted d to needs and requirements of the company/owner of new solution User-friendly graphical interface virtual keyboard User-friendly graphical interface, virtual keyboard, managing of statistics FOLLOW END-CUSTOMER INTUITION!

12 8. Advantages And Disadvantages Between Card Payment and Card & Cash Payment Self-service Solution Advantages Disadvantages Card Payment Highest security Only credit/debit/ Lower cost for physical security proprietary cards can be used for payment Lower risk for cash fraud Card+Cash Cash Payment Also customers without Higher cost for logistic cards can use selfservice terminal Higher cost for physical security services More exposed to vandalism

13 9. Security Of Card Payment Self-Service Solutions EMV STANDARD It is a TODAY s MUST! The EMV standard d defines the interaction ti at the physical, electrical, data and application levels between chip cards and its card processing devices for financial transactions. EMV is the international standard for interoperation of chip cards and chip capable ATMs and POS, for authenticating credit and debit card payments. The name EMV derives from Europay, MasterCard and Visa, three companies that originally cooperated to develop the standard. SECURITY -Secure certified EMVcard payment - Accepting all existing cards (debi credit, loyalty, e- purse, ). Security and Convenience leads to: - higher customer usage - lowest ownership risk

14 10. FIELD EXPERIENCE- KIOSK IN PRODUCTION New generation of kiosks is decorated by: multifunctionallity (ticketing sale, invoice payment (standard d and non-standard), n nd d) mobile pre-payment codes, government, e-point, advertising, )) slim-line design small footprint user-friendly graphical interface disabled people friendly card and / or cash payment highest level of security indoor and outdoor installation vandal-proof housing with security locks 24/7/365 availability shorter queues added value and competitive advantage It is a fast return of investment (ROI) It is a fast return of investment (ROI) demonstration!

15 11a. Oil & Gas Market needs (1/2) Provides payment instrument to drivers for on the road expenses Drivers expenses go far beyond what can be claimed afterward Must cover all type of expenses, not only oil and gas Cross border transactions more and more important Budget control to transport company Control of usage rights: Who, where, when for what Corporate contract for best prices / rates Risk/fraud control Risk and fraud threats increase with ubiquity and acceptance of cards Reporting and management of IT system

16 Oil & Gas Market needs (2/2) Gas stations management Wide card acceptance covering all type of cards Value added information capture and upload Industry specific transaction management High performance requirements Connection to partners networks Multiple protocols Large variations on features supported by the various partners

17 11b.Oil & Gas system requirement and set up Move to one to one relation management Control and authorization of every single transaction, real ltime Move to on-line transaction management Requirement for enriched data on every transaction Provides for controlled fall-back process when the end-to end chain is not under control of same network

18 11c. Oil & Gas system complete solution Comprehensive solution for authorization management and transaction capture Oil and Gas Card issuing Fleet management services Client, account, card management Full product control Oil and gas specific control Partner network control Oil and Gas card acquiring IFSF support or implementation inevery existing environment Multiple network management Coherent acquiring/issuing management Enhanced business control for on-us transactions

19 12. Mobile and low cost petrol stations Petrol station at your private or public place Bring pump to your vehicles Your vehicles drivers do not have to wait in line at public petrol station save time & money Through identification card and high level EMV certified secured card payment system you have accurate on-line information about consumption of your vehicles No attendees/personal fully automated system Lower price of fuel purchasing under optimal conditions Fast & transparent pay and pump real time on-line managment Easy to use for your and external drivers No handling with cash Mobile private pump pump can be installed at the location of presence of your vehicles

20 Safety certificate Safety certificate Self-service EMV card payment certificate European CE certificate ATEX certificate A-tests of the tank A-tests of electric equipments

21 13. 24/7 Self-Service S markets 24/7 Self-Service market stores are powered by technology that t enables business driven processes such as dynamic pricing, promotions, real-time inventory management, as well as the capture and measurement of key retail business metrics. Self-Service shops have to meet all regulations, requirements and standards for retail operation: UL, FCC and ADA.

22 Machine gears Internal structure Connectivity via wireless modem where available, or DSL Europe 240V / US 115V dedicated di d power outlet t Minimum size specifications: width: feet depth: 9.95 feet height: 8.83 feet square feet = square yards = Machine robot

23 14a. - postal logistic solution Business Model is reaction to often requests from postal, courier and delivery organizations for the efficiency and profitability improvement of postal operations and optimization of their business processes. General concept is to use the best elements of traditional postal operations, with the objective for improvement and automation without any big changes on existing postal structure (IT and HR at the first place). Business Model offers solutions for 3 major technological Services Branch Office Services Kiosks Self Service

24 14b. system overview

25 14c. system description

26 Thank you for your time! KIOMATIC GROUP KIOMATIC GROUP E mail: info@kiomatic.si