E-commerce. ICICI Bank offerings

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1 E-commerce ICICI Bank offerings 2015

2 ICICI Bank Market leader Largest Private Sector Bank in India Wide reach 4,050+ branches and 12,665+ ATMs Presence in 19 countries Global footprint First Indian Bank to be listed on NYSE Strong book size* Assets of USD 103 bn Diversified portfolio Strong product suite catering to 24.0 million customers * At Mar 31,

3 Presence across the Financial Spectrum Largest Private Sector Bank in India Leading Asset Management Company in India #1 Private Sector Life Insurance #1 Private Sector General Insurer Global presence in 19 countries Leading Investment Bank Leading Indian Private Equity Fund Largest Equity House Diversified Financial Services Group 3

4 Bank offerings for E-commerce Primary Services Value Added Services 4

5 Primary Services Entity set up Current accounts Salary accounts Tax Payments Collections Nodal/ escrow account PG, EDC, m-pos Net banking, e-collection Cash pickup, DSB & CMS Cross Border Business Remittances Trade Online FX online Funding Requirements FDI : Regulatory approvals & advisory Equity funding through ICICI Ventures Payments Bulk payments, IPS IMPS FSCM Card payment solutions Bank Credit Working capital facility FD backed facilities Fund & non fund facilities Funding to partners 5

6 Entity setup Current a/c Customised offerings : Made2order a/cs Zero balance account Dedicated Relationship Manager Online Tax Payments Online Direct, Indirect & 15 State tax payments Bulk tax payments MIS support & challan tracking facility Salary account Convenience banking Zero Balance account ICICI direct.com, 3 in 1 trading account Free Advisory services 6

7 Collections Escrow/ Nodal account Pooling of funds from various collection sources/ channels Comprehensive MIS for collection received RBI reporting support for Nodal accounts Payment gateway PG enables online, secure & real time processing of VISA, MasterCard & Maestro Net banking facility across 45 banks through aggregators Customised billing & settlement plan, Instant alerts I- Sure Pay Collection validation at branches with 1,800+ enabled branches Modes of collection includes cash, fund transfer, clearing cheques & DD, PO 7

8 Collections e-collections Servicing over 400 clients Easier Identification of funds received via NEFT/RTGS Payments made as per client defined unique codes Insta alerts for effective supply chain management Doorstep Banking Services Cheque Collection Services Largest in DSB business : Servicing over 13,000 points across 800 cities Cash or cheque pickup/delivery from client s doorstep Fixed beat mode: Daily client visit at a fixed time Real time MIS of cash pick through handheld machines Service available over 800 cities Pick up of local cheques from all/ select offices Cheque drop facility across 4,000+ branches & 12,000+ ATM drop boxes Pooling of funds in a designated account 8

9 Collections Benefits Highly secure transactions - Multilevel authentication Anytime, anywhere access through online channels Quick validation - No time delay or waiting time Assurance of correct payment from genuine customer Comprehensive MIS for hassle free reconciliations 9

10 Payments : e channels IPS : Integrated Payment System Processing transactions amounting over USD bn per month Single file upload for multiple payment types across a/cs Access to all accounts through single ID Processing capability through H2H integration IMPS : Immediate Payment Service Interbank electronic instant mobile money transfer service Refunds from ICICI a/c to any ICICI or non-icici a/c Service available 24*7*365 FSCM : Bill presentment & settlement Electronic Invoice presentment and processing mechanism Invoice upload and approval Payment to vendor on due date 10

11 Payments : Card based solutions Paydirect Cards Facility to withdraw cash or pay for purchases Reimbursements Cards loaded with a pre-determined limits No need to debit the a/c early for cash distribution Commercial Purchase Cards A corporate credit card for travel Agents with predefined limits Tracking spends on categories like utility, office supplies Instant receipt of receivables, credit period available for payments Corporate T&E Cards Used for travel, entertainment and marketing expense Company funds the current account for payment which is linked to the card Sophisticated online reporting tools 11

12 Payments Benefits Faster & convenient mode of payments through Bulk upload facility Secured transactions : Multilevel authorisation Removal of physical transfer of invoices Zero cash handling risk Avoids time lag in remittances in case of foreign payments Customized MIS for staff optimization, better controls & hassle free reconciliation 12

13 Cross border business Trade online Submit trade transaction requests online Trade request by client flows into banking system without manual intervention Templatisation of repetitive transactions Fx Online Real time platform with competitive forex rates Secured transaction network Instant deal number & deal ticket generation Benefits Quicker turnaround time Audit trails for administrative and transactional activities Comprehensive MIS for hassle free reconciliations 13

14 Customised offerings COD through I-SurePay Buyer to make payment at branches for purchases made by COD mode Real time validation at branches for purchase Secured transactions : Eliminating the need for physical cash at the time of delivery Lower rejection/ non acceptance at time of delivery Collection : Cash deposit machines Cash deposit machines at clients place with capability to generate online MIS to Bank 14

15 Value added services Informative engagements Supplier education series Seminars Trade talks e-commerce startups Real estate/ Lease Rental/ Property identification services Legal Services Tax advisory Strategic Alliance Joint promotional offers New acquisition through joint value proposition ICICI Bank: Preferential pricing, CA & lending product Partner: Discount voucher/ fee discount/ free trial period Campaigns Direct promotion to ICICI Bank s 25.0 mn+ customer base for online shopping from partner website Directed campaigns to encourage online purchase for customers transacting offline 15

16 16 e-commerce : Some of our existing clientele

17 17 Thank you

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