Square 1 Remote Deposit Scanner Installation + Use // Quick Start Guide

Size: px
Start display at page:

Download "Square 1 Remote Deposit Scanner Installation + Use // Quick Start Guide"

Transcription

1 Square 1 Remote Deposit Scanner Installation + Use // Quick Start Guide The Check Clearing for the 21st Century Act (Check 21) allows organizations to convert the paper checks they receive into electronic representations, providing for quicker and more efficient clearing. A Remote Image Deposit item or transaction is a one-time entry initiated by a customer for deposit to their Financial Institution, using a check as a source document. After the setup process explained in this guide, you may begin scanning and converting paper checks to Remote Image Deposit items. Once you have created the items, approved them, and sent them to Square 1 Bank, we download the items in the appropriate format (X9.37), check them for accuracy, and then forward them to the Federal Reserve or other processor for distribution to their respective account destinations. Questions Should you need any help in this process or have any questions, contact us anytime. Square 1 Bank Jennifer Roberts Vanessa Szymanski Client Services t f [email protected] Global Treasury Support Manager t f c [email protected] Global Treasury Support t f c [email protected] Jason Riffle Global Treasury Support t f c [email protected] Minimum System Requirements* Workstations 1GHz or higher CPU 2GB RAM USB 2.0 Port Keyboard, mouse, monitor Operating Systems Windows Vista 32-bit or 64-bit Windows 7 32-bit or 64-bit Windows 8 32-bit or 64-bit Mac OS X or higher (w/ Windows emulator) Software Adobe Reader version 10.0 or higher (free from Adobe) Java Runtime Environment (JRE) (web browser plug-in; free from Sun Microsystems) JRE 8u40 (32-bit) Browsers Microsoft Internet Explorer version 9 or higher Mozilla Firefox version 11.0 or higher Apple Safari version 5.0 or higher Google Chrome version 20 or higher *PLEASE NOTE // The software version numbers listed are our stated minimums for each software type. However, we recommend that users continue to update their software (e.g., browsers, Java, Adobe Reader) to the latest versions, using the appropriate mechanisms, to take advantage of security and performance enhancements issued by the software suppliers. Also, for all supported browsers, Scripting and Cookies should be enabled (they are enabled by default on most modern browsers). If you are a Mac OS user and you do not have a Windows emulator, please contact [email protected]. Certified Scanners Burroughs/Unisys SmartSource Professional Canon CR-25, CR-50, CR-55, CR-80, CR-180 II, CR-135i, CR-190i Digital Check TellerScan TS215, TS230, TS240, 4120 CheXpress CX30 Epson CaptureOne MagTek Excella Excella STX Panini VisionX I:Deal wi:deal Pertech 6100 RDM EC7000i Page 1 EFFECTIVE MARCH 16, 2015

2 IMPORTANT FIRST STEP: Verify that your computer is running the most up to date version of JAVA 1. Go to JAVA.com and click on select Do I have JAVA?. You will need Version 8 Update 40 (32-bit). If you do not have this version, uninstall any versions you may have and proceed to step Click on See all JAVA downloads. DO NOT use the RED button to Agree to Download. 3. Next select the download based on your type of operating system. Note: For Windows, select the Windows Offline (32-bit). Select 32-bit even if you are using a 64-bit machine. Once the download is completed, please proceed with the Getting Started section on the following page. Page 2 EFFECTIVE MARCH 16, 2015

3 Getting Started Go to square1financial.com and hover over Login in the top left corner of the page. Select Online Banking and log in. Turn off any popup blockers and if you see a Java pop-up at anytime, click Run. If you have been given the proper entitlements by your Online Banking Company Administrator, you will see Remote Deposit Capture (RDC) on the top navigation bar. Click on Remote Deposit Capture to open the application in another window. If you do not see Remote Deposit Capture please contact your Company Administrator. Once logged in to the system, the following screen will display. Depending upon the user s entitlements, which are set by your Company Administrator, all tabs on the left side of the screen may not be available. Page 3 EFFECTIVE MARCH 16, 2015

4 Remote Deposit Capture (RDC) Home Page There are several menu tabs on the left side of the home page. As tabs are selected on the left, additional options will become available at the top of the screen. Definitions are provided below for each of the tabs on the home page. Keep in mind that, depending upon the role/entitlements you are assigned in RDC, all options may not be available to you. Home // At any time, users may choose the Home tab to return to the home page. Capture // Users will select the Capture tab when creating a new batch or searching for an existing open batch. Approval // The Approval tab will be selected when users are ready to approve a batch or search for batches pending approval. Transactions // Users may choose the Transactions tab when attempting to research transactions for a period of up through the prior 24- months. Batch Status // Choosing the Batch Status tab will allow users to view batch statuses up through a time period of the prior 24-months. Reports // By selecting the Reports tab, users will be able to generate and view many reports that may be useful to the depositor. Payment Export // Choosing the Payment Export tab allows users to export custom reports/files that have been set up by either Square 1 Bank or the depositor. Maintenance // Users may select the Maintenance tab when custom remittance fields need to be added for a depositor. This tab is also selected when setting up and configuring payment exports. Users // The Users tab is selected when adding or editing users within RDC. The Users option will only be available to users who have been assigned the Supervisor/Company System Administrator role. Documentation // Selecting this link will provide documentation and installation instructions for the latest scanners and scanner drivers available for use within RDC. Update User Profile (Important step) On the first install of the hardware (scanner), the user will need to update the profile section of the application. This is done by selecting the Profile tab in the top right section of the screen. This will display the following screen. Next select the applicable scanner from the drop down box and click Update Profile. These steps only need to be performed when new equipment has been installed to the user s PC. However, each person that will use the scanner on their computer must also take these steps the first time they log in to use the scanner. Scanner drivers must be downloaded on each computer that needs to run a scanner. Quick Setup// Step by Step Select the proper Drivers for the scanner you will be using. Click Documentation in the left hand tool bar. Then choose the correct scanner type. Page 4 EFFECTIVE MARCH 16, 2015

5 Once you select your scanner type, select the Driver installation package for your scanner. Click on Run once the Driver package is selected. Once drivers are installed, you may begin scanning checks by clicking Capture in the left hand tool bar. Then select the account, under the Action column. Action>Select. Page 5 EFFECTIVE MARCH 16, 2015

6 Create a New Batch Add the checks to the new batch. You may enter the Total Amount and Total Items, or use the Item Amount (see below) and enter each item. The system will total the expected deposited items for you. Then click Create Batch (bottom left). Continue by following the instructions within the application. The Help tab in the upper right will provide in-depth additional assistance for completing your deposits, approvals and reporting. Please contact Square1 Bank Treasury Support for training and assistance. [email protected] Page 6 EFFECTIVE MARCH 16, 2015

OnSite Deposit. Transitioning to BB&T s OnSite Deposit. OnSite Deposit. Key Things To Know. Key Things To Do

OnSite Deposit. Transitioning to BB&T s OnSite Deposit. OnSite Deposit. Key Things To Know. Key Things To Do Transitioning to BB&T s Key Things To Know n Your existing National Penn Remote Deposit Capture (RDC) service will transition to BB&T after July 25. You may continue to use your National Penn RDC service

More information

Installing the Panini Universal Scanner Driver

Installing the Panini Universal Scanner Driver Installing the Panini Universal Scanner Driver The following steps should be followed for installation of a Panini scanner. The user installing the scanner on his/her PC should have local administrative

More information

Remote Deposit Capture Digital Check Hardware Installation Manual

Remote Deposit Capture Digital Check Hardware Installation Manual Remote Deposit Capture Digital Check Contents Introduction... 1 Installation Guidelines for Scanners... 2 System Requirements... 2 Additional Requirements... 2 Required User Privileges and Securities for

More information

To ensure you have the appropriate equipment and settings please review the following: Software and Hardware Recommendations.

To ensure you have the appropriate equipment and settings please review the following: Software and Hardware Recommendations. Step 2- Computer Check Before you attempt to login to University resources it is important to make sure your computer will support an online course, or an accelerated course with an online component. It

More information

Remote Deposit Capture Epson Hardware Installation Manual

Remote Deposit Capture Epson Hardware Installation Manual Remote Deposit Capture Epson Contents Introduction... 1 Installation Guidelines for Scanners... 2 System Requirements... 2 Additional Requirements... 2 Required User Privileges and Securities for Installation...

More information

Quick Start Guide to Logging in to Online Banking

Quick Start Guide to Logging in to Online Banking Quick Start Guide to Logging in to Online Banking Log In to Internet Banking: Note: The first time you log in you are required to use your Customer ID. Your Customer ID is the primary account holder s

More information

Section 1.0 Getting Started with the Vālant EMR. Contents

Section 1.0 Getting Started with the Vālant EMR. Contents Section 1.0 Getting Started with the Vālant EMR Contents Getting Started with the Valant EMR application:... 2 Hardware Requirements for the Vālant EMR:... 3 Software Requirements for the Vālant EMR:...

More information

VMWare Workstation 11 Installation MICROSOFT WINDOWS SERVER 2008 R2 STANDARD ENTERPRISE ED.

VMWare Workstation 11 Installation MICROSOFT WINDOWS SERVER 2008 R2 STANDARD ENTERPRISE ED. VMWare Workstation 11 Installation MICROSOFT WINDOWS SERVER 2008 R2 STANDARD ENTERPRISE ED. Starting Vmware Workstation Go to the start menu and start the VMware Workstation program. *If you are using

More information

atbusiness Deposit Installation Guide Table of Contents

atbusiness Deposit Installation Guide Table of Contents Installation Guide atbusiness Deposit Installation Guide Table of Contents Merchant Installation Technical Requirements...3 Overview...4 Setup CAR...6 Download Device Driver...9 Merchant Capture Merchant

More information

Electronic Check Processing and Remote Deposit System. TS230-65 Digital Check Scanner Configuration and Installation Guide

Electronic Check Processing and Remote Deposit System. TS230-65 Digital Check Scanner Configuration and Installation Guide Electronic Check Processing and Remote Deposit System TS230-65 Digital Check Scanner Configuration and Installation Guide TABLE OF CONTENTS 1. PRE-INSTALLATION CHECKLIST... 3 2. SCANNER INSTALLATION ASSISTANCE

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

Remote Deposit Capture Scanner Installation Guide for Windows

Remote Deposit Capture Scanner Installation Guide for Windows Remote Deposit Capture Scanner Installation Guide for Windows NOTE: Remote Deposit Capture is supported in Internet Explorer 9.0+. The usage of other browsers (such as Google Chrome, Mozilla Firefox, or

More information

Standard Client Configuration Requirements

Standard Client Configuration Requirements Test Developer s Studio (TDS) Standard Client Configuration Requirements Information Technologies (IT) Content Applications Development Group (CADG) Version 1.0 February 20, 2008 Copyright 2008 by NCS

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app Instructions for Configuring Your Browser Settings and Online Security FAQ s ios8 Settings for iphone and ipad app General Settings The following browser settings and plug-ins are required to properly

More information

P&WC Portal Settings. 1) Portal Language Setting:

P&WC Portal Settings. 1) Portal Language Setting: P&WC Portal Settings In order to set your Internet Explorer Browser and to resolve a few specific issues that users of the P&WC Portal might have, we recommend that you change a few settings in your browser.

More information

Web Conferencing Version 8.3 Troubleshooting Guide

Web Conferencing Version 8.3 Troubleshooting Guide System Requirements General Requirements Web Conferencing Version 8.3 Troubleshooting Guide Listed below are the minimum requirements for participants accessing the web conferencing service. Systems which

More information

PLATO Learning Environment System and Configuration Requirements for workstations. October 27th, 2008

PLATO Learning Environment System and Configuration Requirements for workstations. October 27th, 2008 PLATO Learning Environment System and Configuration Requirements for workstations October 27th, 2008 Windows 2000 Professional with SP4 Windows XP Professional with SP2 Windows XP Home Edition with SP2

More information

Portal Instructions for Mac

Portal Instructions for Mac Portal Instructions for Mac Table of Contents Introduction... 1 Preparing Safari... 2 Advanced Access Instructions... 3 Installing Java... 3 Setting the Default Browser... 3 Installing the Browser Plug-in...

More information

WA1826 Designing Cloud Computing Solutions. Classroom Setup Guide. Web Age Solutions Inc. Copyright Web Age Solutions Inc. 1

WA1826 Designing Cloud Computing Solutions. Classroom Setup Guide. Web Age Solutions Inc. Copyright Web Age Solutions Inc. 1 WA1826 Designing Cloud Computing Solutions Classroom Setup Guide Web Age Solutions Inc. Copyright Web Age Solutions Inc. 1 Table of Contents Part 1 - Minimum Hardware Requirements...3 Part 2 - Minimum

More information

PC Requirements and Technical Help. Q1. How do I clear the browser s cache?

PC Requirements and Technical Help. Q1. How do I clear the browser s cache? Q1. How do I clear the browser s cache? A1. Clear your browser's cache, and close all other applications that are running in your PC to free up memory space. For instructions on clearing cache (temporary

More information

Remote Access Services Microsoft Windows - Installation Guide

Remote Access Services Microsoft Windows - Installation Guide Remote Access Services Microsoft Windows - Installation Guide Version 3.1 February 23, 2015 1 P age Contents GETTING STARTED... 3 JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... 3 Windows XP... 3

More information

BT Lancashire Services

BT Lancashire Services In confidence BT Lancashire Services Remote Access to Corporate Desktop (RACD) Getting Started Guide Working in partnership Confidentiality Statement BT Lancashire Services Certain information given to

More information

VALKEE BRIGHT LIGHT HEADSET

VALKEE BRIGHT LIGHT HEADSET VALKEE BRIGHT LIGHT HEADSET MY VALKEE SOFTWARE INSTALLATION AND TROUBLESHOOTING GUIDE Valkee Oy Rev. 1.1 CONTENTS INSTALLATION GUIDE FOR MY VALKEE SOFTWARE... 2 APPLE MAC REQUIREMENTS... 2 MICROSOFT WINDOWS

More information

PLATO Learning Environment 2.0 System and Configuration Requirements. Dec 1, 2009

PLATO Learning Environment 2.0 System and Configuration Requirements. Dec 1, 2009 PLATO Learning Environment 2.0 System and Configuration Requirements Dec 1, 2009 Table of Contents About this document... 3 Document Change Log... 4 System & Configuration Requirements... 5 Workstation

More information

Remote Deposit Capture Installation Guide

Remote Deposit Capture Installation Guide Remote Deposit Capture Installation Guide Please contact [email protected] or call 860-284-6549 with any questions. Remote Deposit Capture Installation Instructions It is necessary to

More information

In order to get the most out of your Bert Rodgers courses, it is important to ensure that your computer meets some minimum system requirements.

In order to get the most out of your Bert Rodgers courses, it is important to ensure that your computer meets some minimum system requirements. System Requirements In order to get the most out of your Bert Rodgers courses, it is important to ensure that your computer meets some minimum system requirements. Please select your preferred or current

More information

Hardware. Operating Systems. Browsers* Internet Service Provider. Other software

Hardware. Operating Systems. Browsers* Internet Service Provider. Other software Below are the important system requirements your environment will need in order to ensure optimal usability of the PINACLE Deposit On-Site module. Pentium 1, 3.0 GHz processor 1024x768 screen resolution

More information

http://vpn.madeleyacademy.com

http://vpn.madeleyacademy.com Madeley Academy Remote Access http://vpn.madeleyacademy.com Members of Staff and Sixth form students are able to log into the shared and their user areas from home. System requirements Antivirus Trusted

More information

Minimum Computer System Requirements

Minimum Computer System Requirements Minimum Computer System Requirements http://ualr.edu/blackboard/welcome/system- requirements/ The following minimum hardware and software requirements are necessary in order to access an online class through

More information

Installing Citrix for Mac

Installing Citrix for Mac Installing Citrix for Mac 1) Go to: http://receiver.citrix.com. 2) Click on Download Receiver. 3) On the bottom left hand corner of your computer screen, the Citrix Download should appear. Click on that

More information

The UC Learning Center: Disabling Pop-Up Blockers

The UC Learning Center: Disabling Pop-Up Blockers The UC Learning Center: Disabling Pop-Up Blockers In order to launch online courses within the UC Learning Center all pop-up blockers must be turned off. This guide will walk you through disabling pop-up

More information

Help Desk. M S C o E Lifelong Learning Center. BlackBoard Quick Start Guide (877)208-1229

Help Desk. M S C o E Lifelong Learning Center. BlackBoard Quick Start Guide (877)208-1229 M S C o E Lifelong Learning Center BlackBoard Quick Start Guide Helpful Information & Configuring your Computer with Blackboard Help Desk Monday 0730-1630 Tuesday-Friday 0730-2230 Saturday 0900-1700 (CST)

More information

UCBI Web Capture Remote Deposit User Instructions

UCBI Web Capture Remote Deposit User Instructions UCBI Web Capture Remote Deposit User Instructions Support Assistance Phone: 866-572-4583 Email: [email protected] Page 1 of 18 UCBI Web Capture Remote Deposit Table of Contents The Installation Process...

More information

Maple T.A. Beginner's Guide for Instructors

Maple T.A. Beginner's Guide for Instructors Maple T.A. Beginner's Guide for Instructors Copyright Maplesoft, a division of Waterloo Maple Inc. 2013 Maple T.A. Beginner's Guide for Instructors Contents Preface... v 1 Maple T.A. Quick Start for Instructors...

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Hardware. Operating Systems. Browsers* Internet Service Provider. Other software

Hardware. Operating Systems. Browsers* Internet Service Provider. Other software Below are the important system requirements your environment will need in order to ensure optimal usability of the PINACLE Deposit On-Site module. Pentium 1, 3.0 GHz processor 1024x768 screen resolution

More information

Remote Deposit Capture Installation Guide

Remote Deposit Capture Installation Guide Remote Deposit Capture Installation Guide Please contact [email protected] or call 860-284-6549 with any questions. Table of Contents Internet Explorer Trusted Sites 2 Verify ActiveX

More information

Get Started in Web Conference Classes: Set Up WebEx

Get Started in Web Conference Classes: Set Up WebEx Get Started in Web Conference Classes: Set Up WebEx Don t miss class on your first day because of technical issues. Make sure you and your computer are ready for web conference classes with this guide.

More information

Dexcom Portrait on the Web User Guide For Use with the Dexcom G4 PLATINUM Continuous Glucose Monitoring System

Dexcom Portrait on the Web User Guide For Use with the Dexcom G4 PLATINUM Continuous Glucose Monitoring System Dexcom Portrait on the Web User Guide For Use with the Dexcom G4 PLATINUM Continuous Glucose Monitoring System LBL 0123491 Rev 10 Table of Contents 1 Introduction to Dexcom Portrait on the Web... 3 1.1

More information

The Commerce Trust Company

The Commerce Trust Company The Commerce Trust Company WEALTH MANAGER Overview Guide New Page Layout The pages within Wealth Manager have been designed to provide a consistent experience throughout a vast array of features. Each

More information

Charter Business Desktop Security Administrator's Guide

Charter Business Desktop Security Administrator's Guide Charter Business Desktop Security Administrator's Guide Table of Contents Chapter 1: Introduction... 4 Chapter 2: Getting Started... 5 Creating a new user... 6 Recovering and changing your password...

More information

Pre-Requisites: PC and Browser Configuration Guide v1.3

Pre-Requisites: PC and Browser Configuration Guide v1.3 CLIENT FOR CONTRACTORS (C4C) SERVICE REFERENCE GUIDE Pre-Requisites: PC and Browser Configuration Guide v1.3 Introduction Client For Contractors (C4C) is a new service developed by Shell to make contractors

More information

SmartGrant Web Browser Set-Up

SmartGrant Web Browser Set-Up SmartGrant Web Browser Set-Up TABLE OF CONTENTS SmartGrant Supported Web Browsers for Windows... 2 Configuring Your Web Browser for SmartGrant... 3 Internet Explorer... 3 Firefox... 10 Chrome... 15 Safari...

More information

This guide will walk you through the process of disabling pop-up blockers found in three popular web browsers.

This guide will walk you through the process of disabling pop-up blockers found in three popular web browsers. Disable Pop-Up Blockers for MyCPD This guide will walk you through the process of disabling pop-up blockers found in three popular web browsers. Popup blockers interfere with proper functioning of the

More information

Deposit Direct. Getting Started Guide

Deposit Direct. Getting Started Guide Deposit Direct Getting Started Guide Table of Contents Before You Start... 3 Installing the Deposit Direct application for use with Microsoft Windows Vista... 4 Running Programs in Microsoft Windows Vista...

More information

I N R O A D S, I N C. T R A I N I N G A N D D E V E L O P M E N T

I N R O A D S, I N C. T R A I N I N G A N D D E V E L O P M E N T I N R O A D S, I N C. T R A I N I N G A N D D E V E L O P M E N T Intern E- Learning Guide 2015 1 Introduction Welcome to another valuable piece of your INROADS development experience, e-learning! If you

More information

DCPS STUDENT OPTION HOME USE PROGRAM SIGN UP INSTRUCTIONS

DCPS STUDENT OPTION HOME USE PROGRAM SIGN UP INSTRUCTIONS DCPS STUDENT OPTION HOME USE PROGRAM SIGN UP INSTRUCTIONS Step-by-Step Abstract The Enrollment for Education Solutions agreement between Microsoft and Duval County Public Schools provides a student option

More information

Fiery E100 Color Server. Welcome

Fiery E100 Color Server. Welcome Fiery E100 Color Server Welcome 2011 Electronics For Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45098226 27 June 2011 WELCOME 3 WELCOME This Welcome

More information

Remote Access to Niagara Wheatfield s Computer Network

Remote Access to Niagara Wheatfield s Computer Network Remote Access to Niagara Wheatfield s Computer Network Niagara Wheatfield Central School District Office of Instructional Technology Revised: June 24, 2010 Page 1 of 15 To gain access to Niagara Wheatfield

More information

Checking Browser Settings, and Basic System Requirements for QuestionPoint

Checking Browser Settings, and Basic System Requirements for QuestionPoint Checking Browser Settings, and Basic System Requirements for QuestionPoint This document covers basic IE settings and system requirements necessary for QuestionPoint. These settings and requirements apply

More information

Electronic Check Processing and Remote Deposit System. CX30 Configuration and Installation Guide

Electronic Check Processing and Remote Deposit System. CX30 Configuration and Installation Guide Electronic Check Processing and Remote Deposit System CX30 Configuration and Installation Guide Table of Contents Pre-Installation Checklist 2 About Secure Payment Systems, Inc. 4 The Company 4 Custom

More information

WA2102 Web Application Programming with Java EE 6 - WebSphere 8.5 - RAD 8.5. Classroom Setup Guide. Web Age Solutions Inc. Web Age Solutions Inc.

WA2102 Web Application Programming with Java EE 6 - WebSphere 8.5 - RAD 8.5. Classroom Setup Guide. Web Age Solutions Inc. Web Age Solutions Inc. WA2102 Web Application Programming with Java EE 6 - WebSphere 8.5 - RAD 8.5 Classroom Setup Guide Web Age Solutions Inc. Web Age Solutions Inc. 1 Table of Contents Part 1 - Minimum Hardware Requirements...3

More information

PC CHECKING MINDTAP SYSTEM REQUIREMENTS

PC CHECKING MINDTAP SYSTEM REQUIREMENTS PC CHECKING MINDTAP SYSTEM REQUIREMENTS Contents Introduction 3 Hardware 4 Platforms 6 Screen Resolution 8 Windows 7 and 8 8 Windows 10 10 Using System Check 11 Browsers 12 Chrome 13 Firefox 14 Internet

More information

Java. How to install the Java Runtime Environment (JRE)

Java. How to install the Java Runtime Environment (JRE) Java How to install the Java Runtime Environment (JRE) Install Microsoft Virtual Machine (VM) via System Check Install Sun Java Runtime Environment (JRE) via System Check Loading Java Applet Failed How

More information

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook Windows and MAC User Handbook How to Connect Your PC or MAC Remotely and Securely to Your U.S. Department of Commerce Account Developed for You by the Office of IT Services (OITS)/IT Service Desk *** For

More information

CloudController. Getting Started In the Cloud. The Cloud-Based, Full-Service Accounting Solution. From ORBA, the business advisor you trust

CloudController. Getting Started In the Cloud. The Cloud-Based, Full-Service Accounting Solution. From ORBA, the business advisor you trust CloudController The Cloud-Based, Full-Service Accounting Solution From ORBA, the business advisor you trust for all your accounting needs Quick Setup Guide TABLE OF CONTENTS Chapter 1- QuickBooks in the

More information

Dartmouth College Technical Support Document for Kronos PC version

Dartmouth College Technical Support Document for Kronos PC version Dartmouth College Technical Support Document for Kronos PC version Contents How to Save the Kronos URL as a Favorite or Bookmark... 2 Internet Explorer... 2 Firefox... 4 Possible Problems When Logging

More information

Bank of the West EDS - Premier Getting Started Guide Web Client

Bank of the West EDS - Premier Getting Started Guide Web Client EDS - Premier Getting Started Guide Web Client Version: 4.0 March 2012 Contents Guidelines for EDS... 3 Getting Started... 4 1.1 Client PC Hardware Requirements... 4 1.2 Client PC Software Requirements...

More information

Mac Installation and User Guide

Mac Installation and User Guide Remote Access Portal RAP Service Mac Installation and User Guide Contents Introduction... 3 Technical Requirements... 4 Installing RAP with Blackshield (2 Factor)... 7 Troubleshooting... 12 Support...

More information

inforouter V8.0 Server & Client Requirements

inforouter V8.0 Server & Client Requirements inforouter V8.0 Server & Client Requirements Please review this document thoroughly before proceeding with the installation of inforouter Version 8. This document describes the minimum and recommended

More information

Reference Guide for WebCDM Application 2013 CEICData. All rights reserved.

Reference Guide for WebCDM Application 2013 CEICData. All rights reserved. Reference Guide for WebCDM Application 2013 CEICData. All rights reserved. Version 1.2 Created On February 5, 2007 Last Modified August 27, 2013 Table of Contents 1 SUPPORTED BROWSERS... 3 1.1 INTERNET

More information

Chase Quick Deposit. User Guide

Chase Quick Deposit. User Guide Chase Quick Deposit User Guide Welcome to Chase Quick Deposit This guide will walk you through getting ready for Chase Quick Deposit, preparing your system, installing your scanner, setting up your accounts,

More information

Citrix Introduction and FAQs

Citrix Introduction and FAQs Citrix Introduction and FAQs Introduction to Citrix... 2 Why should I use this?... 2 What about Support?... 2 What browser should I use?... 2 Known Issues... 2 System Requirements for Windows-based computers...

More information

NS Financials. Client Platform Guide for Mac Using Safari Incl Citrix Setup As A Local Client

NS Financials. Client Platform Guide for Mac Using Safari Incl Citrix Setup As A Local Client NS Financials Client Platform Guide for Mac Using Safari Incl Citrix Setup As A Local Client This document describes how to access the NS Financials system through Safari on an Apple Mac and outlines the

More information

Electronic Check Processing and Remote Deposit System. Magtek Imager Check Scanner Configuration and Installation Guide

Electronic Check Processing and Remote Deposit System. Magtek Imager Check Scanner Configuration and Installation Guide Electronic Check Processing and Remote Deposit System Magtek Imager Check Scanner Configuration and Installation Guide TABLE OF CONTENTS 1. PRE-INSTALLATION CHECKLIST...3 2. SCANNER INSTALLATION ASSISTANCE

More information

Microsoft Windows Apple Mac OS X

Microsoft Windows Apple Mac OS X Products Snow License Manager Snow Inventory Server, IDP, IDR Client for Windows Client for OSX Client for Linux Client for Unix Oracle Scanner External Data Provider Snow Distribution Date 2014-02-12

More information

Entrust Managed Services PKI Administrator s Quick Start Guide

Entrust Managed Services PKI Administrator s Quick Start Guide Entrust Managed Services PKI Administrator s Quick Start Guide Each Managed Services PKI organization requires an administrator also known as a local registration authority (LRA) whose duty it is to manage

More information

GETTING STARTED To get started using Access My Portfolio, you will perform five important tasks, which are described in detail in this guide:

GETTING STARTED To get started using Access My Portfolio, you will perform five important tasks, which are described in detail in this guide: Access My Portfolio INVESTOR GUIDE accessmyportfolio.com GETTING STARTED To get started using Access My Portfolio, you will perform five important tasks, which are described in detail in this guide: 1.

More information

Network Connect Installation and Usage Guide

Network Connect Installation and Usage Guide Network Connect Installation and Usage Guide I. Installing the Network Connect Client..2 II. Launching Network Connect from the Desktop.. 9 III. Launching Network Connect Pre-Windows Login 11 IV. Installing

More information

FREQUENTLY ASKED QUESTIONS (FAQs) ON E-FILING OF INCOME TAX RETURN (FORM C) AND E-SUBMISSION OF DOCUMENTS (Updated on 5/8/2015)

FREQUENTLY ASKED QUESTIONS (FAQs) ON E-FILING OF INCOME TAX RETURN (FORM C) AND E-SUBMISSION OF DOCUMENTS (Updated on 5/8/2015) FREQUENTLY ASKED QUESTIONS (FAQs) ON E-FILING OF INCOME TAX RETURN (FORM C) AND E-SUBMISSION OF DOCUMENTS (Updated on 5/8/2015) Contents A. Before e-filing Form C... 3 1. Who needs to file Form C?...3

More information

Troubleshooting steps for Oracle Financials and Markview. Jan 2015

Troubleshooting steps for Oracle Financials and Markview. Jan 2015 Troubleshooting steps for Oracle Financials and Markview Jan 2015 RU-VPN... 3 RECOMMENDED BROWSERS AND BROWSER SETTINGS... 4 Mozilla Firefox... 4 Internet Explorer... 5 CHROME... 7 Verify JAVA Version...

More information

BROWSER AND SYSTEM REQUIREMENTS

BROWSER AND SYSTEM REQUIREMENTS BROWSER AND SYSTEM REQUIREMENTS Minimum and Recommended System Requirements To ensure that CSIU Student Information System performs seamlessly, please adhere to the requirements listed in the chart below:

More information

Adobe Reader Settings

Adobe Reader Settings Adobe Reader Settings Table of Contents Adobe 9 and X (10) Reader Settings...2 For Adobe Reader X (10)... 5 Adobe Reader XI (11)...7 Internet Explorer 8 and 9... 8 Google Chrome... 9 Mozilla Firefox...

More information

Manual of UPClink VPN.UPC.EDU (For Windows 7)

Manual of UPClink VPN.UPC.EDU (For Windows 7) Manual of UPClink VPN.UPC.EDU (For Windows 7) SYSTEM REQUIREMENTS Required software: - Windows operating Systems Windows Vista Service Pack 1 or 2 for 32/64 bits Windows 7 for 32/64 bits Windows XP Professional

More information

Pearson Onscreen Platform (POP) Using POP Offline testing system guide

Pearson Onscreen Platform (POP) Using POP Offline testing system guide Pearson Onscreen Platform (POP) Version 1.0 October 2014 02 What s in this guide? Contents 1 Before you start 2 Download a test 3 Play test 4 Upload response Read more Read more Read more Read more 03

More information

MyReports Recommended Browser Settings MYR-200a

MyReports Recommended Browser Settings MYR-200a MyReports Recommended Browser Settings MYR-200a Note: If you have installed an additional Tool Bar on your browser, such as Yahoo Tool Bar or Google Tool Bar, be sure that it is also configured to allow

More information

Edexcel Online FS ICT On Demand Download of Papers

Edexcel Online FS ICT On Demand Download of Papers Edexcel Online FS ICT On Demand Download of Papers For further information visit our support page: www.pearsonwbl.edexcel.com/our-support 1 Contents Please note clicking on any of the individual sections

More information

VPN Web Portal Usage Guide

VPN Web Portal Usage Guide VPN Web Portal Usage Guide Table of Contents WHAT IS VPN WEB CLIENT 4 SUPPORTED WEB BROWSERS 4 LOGGING INTO VPN WEB CLIENT 5 ESTABLISHING A VPN CONNECTION 6 KNOWN ISSUES WITH MAC COMPUTERS 6 ACCESS INTRANET

More information

System Requirements. SuccessMaker 5 Hosted

System Requirements. SuccessMaker 5 Hosted System Requirements SuccessMaker 5 Hosted System requirements are subject to change. For the latest information on system requirements, go to support.pearsonschool.com. For more information about Digital

More information

Before You Begin Installing Your Scanner

Before You Begin Installing Your Scanner Before You Begin Installing Your Scanner We recommend that you confirm the following before installing your scanner: MINIMUM SYSTEM REQUIREMENTS Review the following system and Internet requirements to

More information

Table 1 summarizes the requirements for desktop computers running the Participant Application and the myat&t utility.

Table 1 summarizes the requirements for desktop computers running the Participant Application and the myat&t utility. SYSTEM REQUIREMENTS Participant Application and myat&t Table 1 summarizes the requirements for desktop computers running the Participant Application and the myat&t utility. End-user Computer for Participant

More information

Enterprise Payment Solutions Remote Deposit Scan. Remote Deposit Scan (New User Interface) Handbook

Enterprise Payment Solutions Remote Deposit Scan. Remote Deposit Scan (New User Interface) Handbook Enterprise Payment Solutions 1999-2014 Jack Henry & Associates, Inc. All rights reserved. Information in this document is subject to change without notice. Printed in the United States of America. No part

More information

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers

Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Enterprise Analytics (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Client Specific Settings For full application functionality, some settings will need

More information

Student Getting Started Guide

Student Getting Started Guide with with Student Getting Started Guide TABLE OF CONTENTS Table of Contents FIRST STEPS TO ENSURE SUCCESS... 3 Ensure System Requirements are met on Your Computer... 3 Find Out Which Operating System Is

More information

Sharp Remote Device Manager (SRDM) Server Software Setup Guide

Sharp Remote Device Manager (SRDM) Server Software Setup Guide Sharp Remote Device Manager (SRDM) Server Software Setup Guide This Guide explains how to install the software which is required in order to use Sharp Remote Device Manager (SRDM). SRDM is a web-based

More information

CODESOFT Installation Scenarios

CODESOFT Installation Scenarios CODESOFT Installation Scenarios NOTES: CODESOFT is a separate install from existing versions of CODESOFT. You will need to make note of your current settings (default directories, etc.) so you can duplicate

More information

Optimal Browser Settings for Internet Explorer Running on Microsoft Windows

Optimal Browser Settings for Internet Explorer Running on Microsoft Windows Optimal Browser Settings for Internet Explorer Running on Microsoft Windows If you have Internet Explorer 7 or 8: Each time you log in to our web site, it evaluates whether you are using the same computer

More information

PC Troubleshooting Steps

PC Troubleshooting Steps PC Troubleshooting Steps This FAQ is designed to help PC users to go through various troubleshooting steps to allow them to view the FerrisConnect Learn/Vista sites appropriately. Compatible Browsers Check

More information

Sage Grant Management System Requirements

Sage Grant Management System Requirements Sage Grant Management System Requirements You should meet or exceed the following system requirements: One Server - Database/Web Server The following system requirements are for Sage Grant Management to

More information

Florida Interim Assessment Item Bank and Test Platform (IBTP) Pilot 2 Toolkit

Florida Interim Assessment Item Bank and Test Platform (IBTP) Pilot 2 Toolkit Florida Interim Assessment Item Bank and Test Platform (IBTP) Pilot 2 Toolkit Table of Contents Florida Interim Assessment Item Bank and Test Platform (IBTP) Overview... 3 Tested Subjects and Grade Levels...

More information

Government buyer user manual System Requirements and Administration Version 2.0

Government buyer user manual System Requirements and Administration Version 2.0 Queensland Government etendering website Government buyer user manual System Requirements and Administration Version 2.0 July 2011 etender Help Desk phone 07 3836 0141 Table of contents 1 Introduction...

More information

Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service.

Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service. Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service. The ScoMIS Remote Access Gateway offers a convenient method to connect direct to SIMS.net Terminal

More information

DOE VPN Client Installation and Setup Guide March 2011

DOE VPN Client Installation and Setup Guide March 2011 DOE VPN Client Installation and Setup Guide March 2011 Table of Contents Introduction... 3 System Requirements... 3 Microsoft Windows... 3 Mac OS X... 4 Windows... 4 Installation for the Cisco AnyConnect

More information

VMware Horizon FLEX User Guide

VMware Horizon FLEX User Guide Horizon FLEX 1.1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

1. Right click using your mouse on the desktop and select New Shortcut.

1. Right click using your mouse on the desktop and select New Shortcut. offers 3 login page styles: Standard Login, List Login or Quick Time Punch. Each login page can be saved as a shortcut to your desktop or as a bookmark for easy fast login access. For quicker access to

More information

Entrust Managed Services PKI Administrator Guide

Entrust Managed Services PKI Administrator Guide Entrust Managed Services PKI Entrust Managed Services PKI Administrator Guide Document issue: 3.0 Date of issue: May 2009 Copyright 2009 Entrust. All rights reserved. Entrust is a trademark or a registered

More information