PC CHECKING MINDTAP SYSTEM REQUIREMENTS
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1 PC CHECKING MINDTAP SYSTEM REQUIREMENTS Contents Introduction 3 Hardware 4 Platforms 6 Screen Resolution 8 Windows 7 and 8 8 Windows Using System Check 11 Browsers 12 Chrome 13 Firefox 14 Internet Explorer 16 Microsoft Edge 18 Enabling Cookies on your Browser 20 Chrome 20 Firefox 23 Internet Explorer 25 Microsoft Edge 27 Pop-ups 30 Chrome 30 Firefox 32 Internet Explorer 34 Microsoft Edge 36 Flash Plug-in 38 Enabling JavaScript 41 Version # 3.4 MindTap 3.28 Last Edited: 1/15/2016
2 Adobe Reader 42 Bandwidth Shaping 43 Document Revision History 44 PC checking MindTap system Requirements.docx Page 2 Cengage Learning For MindTap users
3 Introduction As a MindTap user, confirm that your computer has the right browser, plug-ins and other settings to support optimal use. Cengage Learning has created this document to make it easier for you to check your system settings to make sure you can run MindTap. You do not have to read this entire document. When you need to find information, use the Table of Contents to go to the section that answers your question and follow the steps for the operating system or browser you use. IMPORTANT: If you are using MindTap in a computer lab, you may not have privileges to change any settings. Contact your instructor or lab administrator if you have any questions. This document is for reference only. Your browser may not support MindTap today and MindTap may support other browsers in the future. You may have to confirm your settings again later. PC Checking MindTap System Requirements Page 3 MindTap /15/2016
4 Hardware To run MindTap, you need the following hardware: Intel or AMD CPU at 1.8GHz or better 1 GB of RAM Follow these steps to check your hardware: Step 1 Click the Windows icon on the desktop. 2 Right click Computer. Result: A menu displays. PC checking MindTap system Requirements.docx Page 4 Cengage Learning For MindTap users
5 Step 3 Select Properties. Result: Your system information displays. PC Checking MindTap System Requirements Page 5 MindTap /15/2016
6 Platforms MindTap runs on most laptop and desktop computers. To use MindTap, confirm that you are using one of the following operating systems: Windows 7 Windows 8 Windows 10 To determine the version of Windows that you have installed on your PC, follow these steps: Step 1 Click the Windows icon on the desktop. 2 Select Run or press the Windows logo key ( ) + R. 3 Enter winver.exe in the Open box. PC checking MindTap system Requirements.docx Page 6 Cengage Learning For MindTap users
7 Step 4 Click OK. Result: The version of Windows displays, along with the Service Pack, if any. PC Checking MindTap System Requirements Page 7 MindTap /15/2016
8 Screen Resolution MindTap requires a minimum screen resolution. Confirm that your computer s screen resolution is 1024 x 768 or greater. Windows 7 and 8 To check screen resolution on your PC (if you have Windows 7 or Windows 8): Step 1 Right click the Windows desktop. Result: A menu displays. PC checking MindTap system Requirements.docx Page 8 Cengage Learning For MindTap users
9 Step 2 Click Screen resolution. Result: Settings display. 3 Confirm your screen resolution. 4 Click OK. Result: The screen resolution saves. PC Checking MindTap System Requirements Page 9 MindTap /15/2016
10 Windows 10 Check your screen resolution using the following procedure: Step 1 Open the Control Panel. Result: The Control Panel displays. 2 Click Adjust screen resolution. Result: 3 Set your screen resolution. Result: The screen resolution sets. PC checking MindTap system Requirements.docx Page 10 Cengage Learning For MindTap users
11 Using System Check System Check is accessible from MindTap and automatically checks your browser version, JavaScript, cookies, Flash and popups to confirm they meet MindTap system requirements. Follow these steps to launch the system check: Step 1 Click the expand (triangle) icon next to your username in the upper right corner of the MindTap screen. Select System Check from the drop-down menu. Result: System Check page displays. 2 Make any necessary updates to your system and click the System Check link again to confirm the changes you made updating browsers and enabling JavaScript, cookies (including allowing third-party cookies), Flash or popups. PC Checking MindTap System Requirements Page 11 MindTap /15/2016
12 Browsers MindTap is browser-based and runs on a variety of browsers. Supported browsers include the latest and prior versions of Chrome, Firefox and Internet Explorer depending on the operating system. When newer versions of a browser release, MindTap no longer supports the oldest version. MindTap supports the following Internet browsers on the operating systems listed. Find your browser and determine which version of the browser you have installed: Firefox (latest and the next-to-latest version) Chrome (latest and the next-to-latest version) Internet Explorer (IE 11) Edge 12 If you do not know which browser you have installed on your computer, navigate to www. whatismybrowser.com to find out. IMPORTANT: This link does not go to a Cengage Learning site. NOTE: The MindTap team recommends using the most recent version of Firefox with MindTap. Follow these directions to determine which version of a browser you have installed on your PC: PC checking MindTap system Requirements.docx Page 12 Cengage Learning For MindTap users
13 Chrome To find out which version of Chrome you have installed on your PC, open Chrome and follow these steps: Step 1 Click the Chrome icon on the top right of the screen. 2 Hover over Help and about. Click About Google Chrome from the menu. PC Checking MindTap System Requirements Page 13 MindTap /15/2016
14 Step 2 (cont.) Result: The About Google Chrome screen displays the browser version. Firefox To determine which version of the Firefox browser you have installed on your PC, open Firefox and follow these steps: Step 1 Select the Firefox menu. Result: The Firefox menu displays. PC checking MindTap system Requirements.docx Page 14 Cengage Learning For MindTap users
15 Step 2 Select Help from the Firefox menu. Result: The About Firefox page displays. PC Checking MindTap System Requirements Page 15 MindTap /15/2016
16 Step 2 Select About Firefox. Result: The Firefox version displays. Internet Explorer To determine which version of the Internet Explorer browser you have installed on your PC, open IE and follow the steps in the table below. PC checking MindTap system Requirements.docx Page 16 Cengage Learning For MindTap users
17 Step 1 Select the tools icon on the top right. 2 Select About Internet Explorer. Result: The browser version displays in a window. PC Checking MindTap System Requirements Page 17 MindTap /15/2016
18 Microsoft Edge To determine which version of the Microsoft Edge browser you have installed on your PC, open Microsoft Edge and follow the steps in the table below: Step 1 Click the ellipses icon on the top right. 2 Click Settings. Result: The browser version displays in a window. PC checking MindTap system Requirements.docx Page 18 Cengage Learning For MindTap users
19 Step 3 Scroll down to the About this app section. View the version you are using. PC Checking MindTap System Requirements Page 19 MindTap /15/2016
20 Enabling Cookies on your Browser Cookies are files that store browsing information. Websites create cookies when you visit them. MindTap requires you to have cookies enabled on your browser, which is a default setting on your browser. However, you should confirm that cookies are enabled. Chrome Enable cookies in Google Chrome using the following procedure: Step 1 Select the Chrome icon on the far right. 2 Select Settings from the menu. PC checking MindTap system Requirements.docx Page 20 Cengage Learning For MindTap users
21 Step 3 Select Show advanced settings. PC Checking MindTap System Requirements Page 21 MindTap /15/2016
22 Step 4 Click Content Settings under Privacy. Result: Content Settings options display. PC checking MindTap system Requirements.docx Page 22 Cengage Learning For MindTap users
23 Step 5 Confirm that Allow local data to be set is selected in the Cookies section. Result: Cookies are enabled. Firefox Enable cookies in Firefox using the following procedure: Step 1 Select the Firefox menu. Result: The Firefox menu displays. PC Checking MindTap System Requirements Page 23 MindTap /15/2016
24 Step 2 Select Options. Result: Options menu displays. 3 Navigate to the Privacy panel. PC checking MindTap system Requirements.docx Page 24 Cengage Learning For MindTap users
25 Step 4 Select Use custom setting for history. Result: Additional options display. 5 Confirm that Accept cookies from sites is selected. NOTE: You can set exceptions here. Result: Cookies are enabled. Internet Explorer Enable cookies in Internet Explorer using the following procedure: Step 1 Click the Tools (gear) button in the upper right corner of the home page. PC Checking MindTap System Requirements Page 25 MindTap /15/2016
26 Step 2 Select Internet Options. 3 Navigate to the Privacy tab. 4 Confirm that the slider is positioned at the appropriate level. Result: As you move the slider, Internet Explorer displays a description of the types of cookies it blocks or allows at that privacy level. 5 Click OK. Result: Cookies are enabled. PC checking MindTap system Requirements.docx Page 26 Cengage Learning For MindTap users
27 Microsoft Edge Enable cookies in Microsoft Edge using the following procedure: Step 1 Click the ellipses icon on the top right. 2 Click Settings. Result: The browser version displays in a window. PC Checking MindTap System Requirements Page 27 MindTap /15/2016
28 Step 3 Click View advanced settings. Result: Advanced Settings display. PC checking MindTap system Requirements.docx Page 28 Cengage Learning For MindTap users
29 Step 4 Scroll down to the Cookies Section. Ensure Don t block cookies is selected. Result: Cookies are enabled. PC Checking MindTap System Requirements Page 29 MindTap /15/2016
30 Pop-ups MindTap requires pop-ups to run. Find your browser and go through the steps in the appropriate table to confirm that cookies are set. Chrome Follow this procedure on your PC to confirm that you have pop-ups enabled on your Chrome browser: Step 1 Select the Chrome icon on the far right. 2 Select Settings from the menu. PC checking MindTap system Requirements.docx Page 30 Cengage Learning For MindTap users
31 Step 3 Select Show advanced settings. PC Checking MindTap System Requirements Page 31 MindTap /15/2016
32 Step 4 Click Content Settings under Privacy. Result: Content Settings options display. 5 Select Allow all sites to show pop-ups. NOTE: You can make exceptions. Firefox Follow this procedure on your PC to confirm that you have pop-ups enabled on your Firefox browser: PC checking MindTap system Requirements.docx Page 32 Cengage Learning For MindTap users
33 Step 1 Select the Firefox menu. Result: The Firefox menu displays. 2 Select Options. Result: Options menu displays. PC Checking MindTap System Requirements Page 33 MindTap /15/2016
34 Step 3 Click the Content tab. Result: The Content tab displays. 4 Confirm Block pop-up windows is not selected. Internet Explorer The procedure for checking whether pop-ups are set on Internet Explorer is as follows: Step 1 Click the Tools (gear) button in the upper right corner of the home page. PC checking MindTap system Requirements.docx Page 34 Cengage Learning For MindTap users
35 Step 2 Select Internet Options. 3 Navigate to the Privacy tab. 4 Confirm that the Pop-up Blocker is off. PC Checking MindTap System Requirements Page 35 MindTap /15/2016
36 Step 5 Click Apply if you made changes. Click OK. Result: Pop-ups are enabled. Microsoft Edge Enable Pop-ups in Microsoft Edge using the following procedure: Step 1 Click the ellipses icon on the top right. 2 Click Settings. Result: The browser version displays in a window. PC checking MindTap system Requirements.docx Page 36 Cengage Learning For MindTap users
37 Step 3 Click View advanced settings. Result: Advanced Settings display. 4 Ensure Block pop-ups is turned off. Result: Pop-ups are enabled. PC Checking MindTap System Requirements Page 37 MindTap /15/2016
38 Flash Plug-in While you can use MindTap without the Flash plug-in, if possible, install the latest version of the Flash Player on your system. If you have Flash Player installed already on your computer, follow these steps to determine which version you have installed: NOTE: Some browsers automatically install Flash. Step 1 Follow this link to Adobe s About Flash Player page. Result: The Adobe Flash Player page displays a Version Information box. 2 View the table that displays the latest version of Flash Player for your operating system and browser. NOTE: If the version of Flash Player you have installed is not the most current version, you may choose to download the latest installer. PC checking MindTap system Requirements.docx Page 38 Cengage Learning For MindTap users
39 Step 3 Click this Flash Player link from Adobe to download the latest version of Flash Player. Result: The Adobe Flash Player screen displays. 4 Click Download now. Result: The Installer dialog box displays. 5 Click Save File. PC Checking MindTap System Requirements Page 39 MindTap /15/2016
40 Step 6 Double click the file when the Downloads window displays. 7 Click Run when the Security Warning dialog box displays. PC checking MindTap system Requirements.docx Page 40 Cengage Learning For MindTap users
41 Enabling JavaScript Most browsers have JavaScript installed and enabled by default. You can confirm that this is the case for your system. NOTE: You can click here to run this system information script ( to determine whether you have enabled JavaScript on your default browser. PC Checking MindTap System Requirements Page 41 MindTap /15/2016
42 Adobe Reader Adobe reader lets you print tests and other MindTap assignments. To download the latest version of Adobe Reader click IMPORTANT: This link does not go to a Cengage Learning site. PC checking MindTap system Requirements.docx Page 42 Cengage Learning For MindTap users
43 Bandwidth Shaping Some institutions may use bandwidth shaping to limit bandwidth consumption by students and instructors. You may notice a slowdown in MindTap s response time if the network on which you are using MindTap uses bandwidth shaping or content filtering. NOTE: You may need higher bandwidth if viewing videos or high resolution images. While you cannot change your institution s use of bandwidth shaping or content filtering, you can check your connection speed. Follow these steps: Click this link: Click Begin Test. Result: Your ping, download and upload speeds display. PC Checking MindTap System Requirements Page 43 MindTap /15/2016
44 Document Revision History Date Version Description Author/Editor 10/17/ Initial draft of System Requirements document for students Cindy Bailen 11/30/ Integrating comments from review Cindy Bailen/Terri Griffin 12/5/ Reviewed version ready for posting Cindy Bailen/Terri Griffin 1/9/ Reviewed Mac sections and took new screen shots Rose Williams 1/10/ a Annotated new screen shots Cindy Bailen 7/9/ Updated for current browser versions Rose Williams/Cindy Bailen 9/12/ a Updated for browser versions Cindy Bailen 12/20/12 3.0b Updated for current platforms Rose Williams/Cindy Bailen 1/17/ c Added IE 10 information Cindy Bailen 1/22/ d Updated browser versions Cindy Bailen 2/15/ e Added browser information Cindy Bailen 7/15/ Updated Browser Information Chris Judd 9/18/ Separated document into one for PC and one for Mac. Added hardware requirements Chris Judd 9/27/ a Added system check section Chris Judd 12/4/ Updated browser sections (mainly screenshots) 11/20/ Updated browser section screenshot and added Windows 10 section Chris Judd Chris Judd/Jared Mann PC checking MindTap system Requirements.docx Page 44 Cengage Learning For MindTap users
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