PUNJAB NATIONAL BANK EXPRESSION OF INTEREST (EOI) FOR EARLY WARNING SYSTEM LOAN ACCOUNTS

Transcription

1 PUNJAB NATIONAL BANK EXPRESSION OF INTEREST (EOI) FOR EARLY WARNING SYSTEM LOAN ACCOUNTS Punjab National Bank HO: Information Technology Division 5, Sansad Marg, New Delhi-01 Information Technology Division I.T Procurement Department Head Office, 5 Sansad Marg, New Delhi Tel: (011) Extn: 234, 233,462,408 Fax: (011)

2 DISCLAIMER The information contained in this Request for Proposal Document (EOI Document) or subsequently provided to Vendor/s, whether verbally or in documentary form by or on behalf of the Punjab National Bank or any of their representatives, employees or advisors (collectively referred to as Bank Representatives), is provided to Vendor(s) on the terms and conditions set out in this EOI Document and any other terms and conditions subject to which such information is provided. This EOI Document is not an agreement and is not an offer or invitation by the Bank Representatives to any party other than the entities who are qualified to submit their Proposal (Vendors). The purpose of this EOI Document is to provide the Vendor with information to assist the formulation of their Proposal. This EOI Document does not purport to contain all the information each Vendor may require. This EOI Document may not be appropriate for all persons, and it is not possible for the Bank Representatives, their employees or advisors to consider the investment objectives, financial situation and particular needs of each party who reads or uses this EOI Document. Each Vendor should conduct their own investigations and analysis and should check the accuracy, reliability and completeness of the information in this EOI Document and wherever necessary, obtain independent advice from appropriate sources. The Bank Representatives, their employees and advisors make no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of the EOI Document. The Bank Representatives may in their absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this EOI Document

3 EOI DETAILS Last date and time for Hash submission Last date and time for obtaining/ submission of EOI Cost of EOI (in Rs.) 01/06/2015, 16:00hrs 02/06/2015 up to 1400 hrs Rs.5000/- (Non refundable) should be submitted online only in favour of Punjab National Bank before last date of EOI submission in the following account: IFSC Code : PUNB Bank & Branch : Punjab National Bank, Sansad Marg, New Delhi Account No ( 16 digits) Imprest account HO IT Division Place opening EOI of of Punjab National Bank, Information Technology Division, Head Office, 5- Sansad Marg, New Delhi - 1 Address for communicat ion As above Tel:(011) / Fax:(011) Contact number of Interested Applicants [email protected]; [email protected]; [email protected]; [email protected]; Note: a) EOI will be opened online and l supporting document will be opened in physical form. Bidders may view the details through their terminal using their e-procurement [ registration login. EOI documents will be opened in presence of the Vendors representative who chooses to attend. b) Only supporting documents should be given in physical form only.

4 To The Chief Manager Information Technology Division IT Procurement Department 4 th Floor, HO ITD 5 Sansad Marg New Delhi Sir, Reg: Our EOI for EXPRESSION OF INTEREST (EOI) FOR EARLY WARNING SYSTEM LOAN ACCOUNTS We submit our EOI Document herewith. We understand that You are not bound to accept all or any EOI Document received by you, and you may reject all or any EOI. It is totally the Bank s discretion to select the EOI Document on the basis of the responses submitted by us and the Bank shall not be liable in any court of Justice. We understand that mere participation in EOI by us does not imply that we shall be selected in further Evaluation processes. Dated at this day of Yours faithfully For Signature: Name:

5 1. Overview EARLY WARNING SYSTEM - Expression of Interest (EOI) Punjab National Bank is one of the largest Public Sector Banks with more than 6650 Branches/Offices geographically located at more than 3400 centers all across India with over 82 million satisfied customers. The ATM network of Banks is more than The Bank is fully computerized and networked in order to achieve the effective and efficient customer services and Back office operations. Bank also provides services to its customers through alternate channels such as Internet Banking, Debit Cards, and Mobile Banking etc. Apart from offering banking products, the bank has also entered the credit card & debit card business; insurance business & asset management business, etc. The Bank is having more than 22 million loan accounts in segment of Agriculture, Retail and corporate. 2. Purpose The Punjab National Bank invite EOI Proposal for Developing of Solution for generation of early warning signals for loan accounts. The solution should proactively identify accounts that exhibit signs of concern and help manage them. The solution should also be capable of identifying stressed signals well in advance. 3. Eligibility Criteria The eligibility criteria for the Vendor are as under :- 3.1 The Vendor should be a registered company in INDIA as per the Companies Act or have its registered office within the jurisdiction of INDIA. 3.2 Vendor should be OEM of the offered solution or an authorized partner of OEM or can be a System Integrator. In case the Vendor is not OEM of the offered solution, then a certificate from OEM certifying that in case the authorized distributor (Vendor) is not able to perform obligations as per contract during contract period, the OEM shall ensure continuity of the services directly or through authorized partner 3.3 Either the Indian agent on behalf of the Principal / OEM or Principal / OEM itself can EOI however both cannot EOI simultaneously for the same solution. 3.4 Vendor should have Positive Net Worth as per the Audited Balance Sheet of financial year Vendor should have Positive Net Worth as per the Audited Balance Sheet of Financial Year Vendor should have minimum turnover of Rs. 5 Crores in each financial Year & as per the audited Balance Sheet. 3.6 Vendor should not have been black listed at any time by the Government / Government agency / Banks / Financial Institutions in India.

6 4. Brief Introduction of Present System: Presently bank is identifying incipient sickness based on transaction data, financial statements, inputs obtained during review, renewal enhancement etc, conduct of borrowers and interaction with fellow bankers. Many a times the internal systems are in silos and the integrated view or single view encompassing all facilities and negative features are not readily available at one point for monitoring teams. In the absence the inferences are different by different teams. 5. Requirement: Bank is looking for a technology based solution which will enable it to identify incipient sickness in borrower accounts and provide requisite reports, help in preparation of plan and corrective actions needed through use of technology, credit knowledge and market intelligence. The solution should capture or collect data on real time basis from different sources like banks transaction data, non-financial data about the Accounts, external data like published balance sheets, Industry and their trends, ratings etc. The solution should also be capable of capturing unstructured data available in the environment like field reports, analyst report, stock markets, Industry reports and peer group data, news items about company, industry, Social Media discussion about company, employees, products and services etc Data from varied sources should be collected, analyzed and inference must be drawn through provided solution. System must analyze & provide in-depth inference for taking appropriate action. A. The system should comply with latest RBI s requirement on reporting. B. Provide real time information about vulnerable accounts to every level of authority. C. The information should be on dash board. Interface/Dashboards should be user friendly and provide granular and actionable risk intelligence with option to generate Report/MIS as per the level of authority. D. Data flow and flow of information must be automated with least user intervention. E. The solution should be easily able to integrate with various bank systems. F. The solution should be secured and must follow bank s security policy on data. G. The solution should capable to store Corporate History.

7 6. Process for evaluation of EOI: - The Eligible Vendors shall be required to go through the following process:- 6.1 Give a presentation before the bank s evaluation committee on their Solution. Members of the EOI evaluation committee after seeing the Vendor s response, presentations and their capabilities demonstrated during presentation, next stage of process will be initiated. The decision of the Bank in this regard shall be the final. 6.2 Vendor meeting the above criteria and interested in providing the services detailed above may submit their response to the Expression of Interest as per formats given in annexure (A to J) latest by 4 PM on XX.XX After the said date and time no response will be entertained. 6.3 The response may be submitted to Chief Manager, IT Procurement Department, IT Division, 5, Sansad Marg New Delhi. In case of any clarification you may contact at or at [email protected]; [email protected]; [email protected]; [email protected] 6.4 The response provided in both the formats (hardcopy and softcopy) and numbered will only be acceptable. 6.5 The bank reserves the right to examine/ verify the supportive documents/ reports furnished by the Vendors by inspection/ site visit by its officers and /or technical consultant appointed by the Bank. 6.6 If any information or document provided in the response to this EOI is found to be wrong subsequently, the Vendor will be disqualified for proposed EOI process. 6.7 The Bank may reject any or all the responses received without assigning any reason whatsoever. The Bank reserves the right to cancel the entire process at any stage. 7. Documents to be submitted 1. Board Resolution in favour of authorized person and Power of Attorney in case the authorized person delegates authority to another person of the company to sign the EOI documents is to be submitted with EOI documents. 2. Complete solution along with process flow:-

8 8. SUBMISSION OF BIDS Bidders are required to strictly submit their bids in electronic form using the e-procurement system at the Bank by using their digital certificates of authorized signatory as per the Board resolution. Digital Certificate should be class II and above (both encryption and signing). All the interested bidders should register themselves in the e- procurement system for submitting the bids online, if they have not done earlier. The EOI document and further corrigendum, if any can also be downloaded from bank s website Bids received after closing of the bid in the e-procurement system are summarily rejected without any reason. All the Annexure A to J should be submitted manually as well as online before the final date & time of bid submission at the following address - The Chief Manager Punjab National Bank, IT Procurement Department, I.T. Division, HO: 5 Sansad Marg, New Delhi At the time of physical submission of bid, bidder has to show acknowledgement received after completion of the bid submission in proof of having submitted the bid online. 9. Format for response to EOI Annexure A List of annexure and enclosures submitted Annexure / Documents Page from Page To submitted Annexure B Annexure C Annexure D Annexure E Annexure F Annexure G Annexure H Annexure I Annexure J Any other / details/document information Annexure B- Response to eligibility criteria Submit the response to eligibility criteria as given in point 2 above. Also submit

9 the supporting documents for the same. Annexure C Details of the company/ Firm - a) Company Name b) Date of incorporation c) Company Head Office Address d) Registered office address e) Contact persons address, telephone number, mobile number, Fax Number, id. (give atleast 2 contact persons details) f) Number of year experience in implementation of required solution. g) Whether company has been blacklisted for service deficiency in last 3 years. If yes, details thereof. h) Turnover and profit/loss for last three financial years. Please attach copy of balance sheet. i) Name, Designation, Tel No, of the authorized official submitting the EOI. Annexure D Details of Early Warning System implementations 1. Number of Implementation 2. Details of earlier Early Warning System implementations /setup a. Name of the Bank/ Institution b. Facilities provided c. Details of hardware/ software implemented d. Maintenance services provided with Number of Years Annexure E Technical details of design, products offered a) Design & Lay-out details b) Hardware system details. c) Operating System details d) Application details e) Database details f) Functionalities supported g) Message formats supported. h) Interfaces supported i) Any other additional information Annexure F Benchmarking of the system solution a) Time duration required for analytic report b) Maximum number devices supported. c) Benchmarking report, if any, should be provided Annexure G Details of technical support centers For Hardware and software separately a) Location of Centers b) Area of operation of each center

10 c) Number of engineers at each center. Annexure H Delivery plan- Time required for Design, development, construction, erection, installation, operationalisation, commissioning and maintenance for site, devices, services, interfaces etc as given in EOI document. Annexure I Customer reference 1. Provide customer references with following details a. Name b. Bank/ Institution c. Address d. Phone e. id. Annexure J The details of Team Leader of solution developer Team:- a) Name b) Qualification c) Experience of solution development d) Experience of such type of solution e) Contact detail f) Any Other details