Kingston City Council - Position Description

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Kingston City Council - Position Description"

Transcription

1 Position - Identification Position Title Customer Service Officer Position Classification Band 2A Position Category Casual Position Status Casual Position Number 2064 Division Corporate Department Leisure Centres Location Don Tatnell Leisure Centre Date Updated June 2011 Position - Organisational Relationships Reports to Customer Service and Administration Coordinator Supervises NIL External Relationships Members, patrons and potential customers of Kingston Leisure Centres Position - Summary The Customer Service Officer will administer the reception area efficiently and effectively so as to provide members of the public with information and assistance regarding Leisure centre services, facilities and policies. The incumbent is accountable for the quality, efficiency and sales of service and administration which have an impact on customer satisfaction, patronage and business results. Position - Responsibilities Responsibility Description of Responsibility Customer Service Provide information to members of the public on the range of services available and to respond and resolve customer queries or complaints promptly and in an appropriate manner to ensure good customer relations. Ensure cash is secured in accordance with procedures, maintain displays and otherwise maintain a professional image within the Customer Service area. Represent Kingston Leisure Centres by communicating with customers and administering transactions in a manner which meets and exceeds community expectations. Encourage customer feedback and suggestions regarding services and facilities. Accuracy in relation to cash handling and point of sale reconciliation Be familiar with the daily programs, operating hours and activities offered at the centre and advise clients accordingly. Handle a range of financial transactions in a responsive and efficient manner to minimise waiting time for customers and ensure accurate processing. TRIM Ref 09/ OF 5

2 This responsibility includes: -cash and credit sales, electronic funds transfers - provide receipts and relevant documents - recording of sales transactions and enquiries - reconcile all transactions at the end of the shift Position - Delegation, Authority and Judgement Financial Accountability Cash Handling in accordance with centre policies and procedures. Position Delegation(s) NIL Accountability and The incumbent is accountable for: Extent of Authority Smooth running of programs. Participant safety. Communications with all Coordinators and relevant employees. Quality of facilities, services and equipment. Quality of service and information to customers. Contribution to teamwork and customer satisfaction. Judgement and Decision Making Judgement is exercised within the framework of clear, well defined operational guidelines, provisions of relevant acts, regulations, codes and council policies and procedures. The incumbent s decisions will have a significant effect on the performance individual business units and the council as a whole. Freedom to act is subject to close supervisions and / or clear guidelines. Problem solving is creative and original and applied to a range of sometimes complex or technical issues. Person Essential Specifications and Technical Skills (Key Selection Criteria) NOTE: Bullet points that are in BOLD are the key selection criteria TRIM Ref 09/ OF 5

3 Specialist Skills/ Knowledge Demonstrated abliity to operate under pressure and work to rigid timelines, well developed time management skills Excellent communication skills Relevant experience in customer service and administration Understanding and knowledge of industry standards, guidelines and best practises Extensive understanding and application of computer skills including centre management software, Microsoft offic and point of sale systems Be able to work unsupervised and shows initiative for the smooth day-to-day running of the facility Previous involvement in direct customer service and the ability to demonstrated good command and competence in communication and problem solving Extensive understanding and application of computer skills including, Microsoft software and point of sale systems. Perform first aid techniques ensuring that customers professionally receive quality attention when required. Interpersonal Skills Proficient use of communication technology. Establish and develop client networks Negotiate and resolve conflict. Work effectively with management, peers and subordinates. Ability to use discretion and diplomacy in handling matters of a sensitive or confidential nature. Qualifications / Experience Minimum Senior First Aid - (Workplace Level 2 ) certificate Working with Children check A current CPR qualification The incumbent is likely to have had relevant experience in customer service departments of a leisure centre or similar environment and will have demonstrated a high level of customer satisfaction and product delivery. TRIM Ref 09/ OF 5

4 Shared Organisational Responsibilities Values and Behaviours The City of Kingston has six organisational values which guide behaviours and decision-making. It is through this framework, that high quality services are delivered to employees and the community. Employees have an important role to play in leading the way and will uphold Kingston s ethics and values, including the Code of Conduct. Kingston s Values: Future Orientated Accountable Expert Celebrate Community Centric Dynamic Safe Workplace Actions The responsibilities of this position are completed in line with organisational Occupational Health and Safety (OH&S) policies and procedures. The incumbent will display and promote safe actions in the workplace at all times. Policies and Procedures The responsibilities of this position are completed in line with all council policies related to the position Legislative Framework The responsibilities of this position are completed in line with the relevant legislative framework of the position s department. TRIM Ref 09/ OF 5

5 Position - Inherent Physical Requirements Described below are the physical factors associated with this role. The physical requirements are an indication of the types of duties expected of an employee fulfilling this role. Employees and candidates should be aware that they may be required to perform tasks up to and including these physical requirements as an inherent requirement of their employment Customer Service Officer predominately works in the reception area of Don Tatnell, however is not confined to this space. Physical Demands of the Task and % of time allocated Sitting Driving Standing Walking Steps / Stairs Squatting Kneeling Looking Up Looking Down Bending Spine Forwards Bending Spine Backwards Working with hands above shoulder height Reaching forwards or sideways Gripping or Grabbing Fine Hand Coordination Lifting from Floor to Waist Lifting at waist height Lifting from waist to overhead Carrying equipment e.g., tools, plants etc Pushing Pulling Exerting force with one hand or one side of the body e.g. digging Holding, Supporting or Straining Other (please state) Adaptive Device(s) Available Ergonomic assessment of office workstation (For office based positions) Ergonomic Chair (For office based positions) NEVER 0% OCCASIONAL 1-30% FREQUENT 31%-60% Description of their use Minimise effects of long periods of sitting Minimise effects of long periods of sitting CONSTANT 61%-100% TRIM Ref 09/ OF 5

Kingston City Council - Position Description

Kingston City Council - Position Description Position - Identification Position Title Senior Community & Home Care Coordinator-Service Operations Position Classification Band 7 Position Category Permanent Position Status Full-Time Position Number

More information

Kingston City Council - Position Description

Kingston City Council - Position Description Position - Identification Position Title Property Data Officer Position Classification Band 4 Position Category Permanent Position Status Full Time Position Number 1614, 1922 Division Corporate Services

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Title: Position Number: Division: Branch/Unit: Approved By: Personal Trainer/Gymnasium Instructor P138271 Community Development & Services Active Monash Date Approved: 1 Position Objectives

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Claims Management Coordinator Reports To: Injury & Claims Management Team Leader Division: People & Community Department: Health, Safety & Wellbeing

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Organisational Development Consultant Reports To: Senior Organisational Development Consultant / Manager Organisational Development (as applicable)

More information

POSITION DESCRIPTION. Community Services Aquatic & Leisure Services

POSITION DESCRIPTION. Community Services Aquatic & Leisure Services POSITION DESCRIPTION Title: Position Number: Division: Branch/Unit: Gymnasium Instructor / Personal Trainer Classification: 2A Community Services Aquatic & Leisure Services MARC/ CAHC/ ORC Approved By:

More information

Payroll Officers & the Human Resources Team. Employees and Managers. Payroll Deduction Organisations

Payroll Officers & the Human Resources Team. Employees and Managers. Payroll Deduction Organisations Position Title: Payroll Coordinator Division: Human Resources Reports To: Human Resources Manager Direct Reports: 2 Payroll Officers (1.5 EFT) Primary Objective: The Payroll Coordinator is part of the

More information

KEY RESPONSIBILITIES:

KEY RESPONSIBILITIES: 1. TITLE: FIELD MAINTENANCE MANAGER 2. CLASSIFICATION: SENIOR EXECUTIVE OFFICER (SEO) 3. DEPARTMENT: OPERATIONS 4. POSITION OBJECTIVES: 4.1. Objectives of Position: 4.1.1. To manage and provide direction

More information

Position Description. Enterprise Agreement: Budget Responsibility: Nil. Internal:

Position Description. Enterprise Agreement: Budget Responsibility: Nil. Internal: Position Description Position Details Position Scope Title: Business Support Officer (SRI) Enterprise Agreement: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010 Division:

More information

Position Description

Position Description Position Description POSITION TITLE Risk and Compliance Coordinator POSITION NO 500024 DIRECTORATE DEPARTMENT UNIT REPORTS TO Corporate Services Organisational Development Risk and Compliance Manager Organisational

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Employee Relations Specialist Reports To: Manager, Employee Relations Division: People & Community Department: Employee Relations Direct Reports:

More information

AD-AUDITING ACCOUNTANT, ASSISTANT

AD-AUDITING ACCOUNTANT, ASSISTANT Page 1 AD-AUDITING ACCOUNTANT, ASSISTANT CHARACTERISTICS OF WORK: This is entry-level work as a state auditing accountant. During the period of orientation and training, the minimum educational requirements

More information

South Tahoe Public Utility District Job Description

South Tahoe Public Utility District Job Description South Tahoe Public Utility District Job Description JOB TITLE: Information Technology Manager UPDATED: 4/24/13 REVIEWED: 4/24/13 DEPT: Information Systems APPROVED STPUD: RHS APPROVED MGMT GRP: PS JOB

More information

St. Joseph Health System-Sonoma County STAFF POSITION DESCRIPTION. Patient Care Services ARU Acute Rehab

St. Joseph Health System-Sonoma County STAFF POSITION DESCRIPTION. Patient Care Services ARU Acute Rehab St. Joseph Health System-Sonoma County STAFF POSITION DESCRIPTION Position Title: Licensed Vocational Nurse I Exemption Status: Non-Exempt EEO Classification: Professionals Job Code: 350011 Department:

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Description Position Title: HRIS Specialist Reports To: HR Information & Services Team Leader Division: People & Community Department: People & Workforce Strategy Direct Reports: Nil Employment

More information

Employability Skills Summary

Employability Skills Summary s Summary Monday, 22 November 2010 10:55 AM Version 1.2 s Summary Page 2 Table of Contents BSB10107 Certificate I in Business... 3 BSB20107 Certificate II in Business... 4 BSB30107 Certificate III in Business...

More information

Interviews management and executive level candidates; serves as interviewer for position finalists.

Interviews management and executive level candidates; serves as interviewer for position finalists. Plan, direct, and coordinate human resource management activities of the NHBP Tribal government organization to maximize the strategic use of human resources and maintain functions such as employee compensation,

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Payroll Officer Reports To: Payroll Supervisor Division: Finance & Corporate Services Department: Financial Transactional Services Direct Reports:

More information

City of Fort Worth, Texas Job Description

City of Fort Worth, Texas Job Description Classification Title City of Fort Worth, Texas Job Description Senior Customer Service Representative Job Code: CL5220 Job Family: Clerical Pay Grade 506 Date Created: 06/15/15 FLSA Status Nonexempt Date

More information

Records Assistant. Corporate Services. Information Technology. Senior Records Officer

Records Assistant. Corporate Services. Information Technology. Senior Records Officer POSITION DESCRIPTION Position Title Award Records Assistant Local Government Industry Award 2010 & The National Employment Standards Level 5/6 Division Section Responsible to (Immediate Supervisor) Positions

More information

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Senior Clinical Psychologist Classification: PO2 Position No: WC 1067 Cost centre: 451 Reports to:

More information

AD-AUDIT BRANCH MANAGER

AD-AUDIT BRANCH MANAGER Page 1 AD-AUDIT BRANCH MANAGER CHARACTERISTICS OF WORK: This position involves professional accounting and auditing work at an administrative level within the Department of Audit. Incumbent reviews all

More information

Payroll Coordination Officer, Assistant Payroll Officer and all staff and Councillors

Payroll Coordination Officer, Assistant Payroll Officer and all staff and Councillors POSITION: Payroll Officer (Part Time) Award: Victorian Local Authorities Award 2001 Award Classification: Band 5 Division: CEO s Office Department: Finance Date Reviewed: September 2015 Approved By: Manager

More information

Community Services Family Services

Community Services Family Services GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 0100 DIVISION: DEPARTMENT: CLASSIFICATION: Band 4 REPORTS

More information

Interested Candidates to send resume to:

Interested Candidates to send resume to: Interested Candidates to send resume to: Deirdre Zirn, PHR, Human Resources Manager p: 267.960.4013 f: 267.960.0452 e: dzirn@leaserv.com Sales Support Specialist Department: Operationse Job Status: Full

More information

Each employee must also ensure that learning and development, as outlined in the Annual Performance Appraisal, including knowledge

Each employee must also ensure that learning and development, as outlined in the Annual Performance Appraisal, including knowledge ROLE DESCRIPTION Position: Reports to: Customer Service/Receptionist Manager LifePoints Role Family: Corporate Support Level: D (AQF3) Organisational Context: Cerebral Palsy Alliance is the largest provider

More information

AD-AUDITING ACCOUNTANT, SENIOR

AD-AUDITING ACCOUNTANT, SENIOR Page 1 AD-AUDITING ACCOUNTANT, SENIOR CHARACTERISTICS OF WORK: This is professional accounting work of an "in-charge" nature characterized by an attitude of independence, self-reliance with analytical

More information

FINANCIAL ACCOUNTANT. North East Water Enterprise Agreement 2011 - Band 5

FINANCIAL ACCOUNTANT. North East Water Enterprise Agreement 2011 - Band 5 NORTH POSITION: FINANCIAL ACCOUNTANT INCUMBENT: PORTFOLIO: BUSINESS UNIT: CLASSIFICATION: Corporate Services Finance North East Water Enterprise Agreement 2011 - Band 5 AWARD: Victorian Local Authorities

More information

FRESNO COUNTY OFFICE OF EDUCATION CLASSIFIED MANAGEMENT POSITION Effective: October 1, 2015

FRESNO COUNTY OFFICE OF EDUCATION CLASSIFIED MANAGEMENT POSITION Effective: October 1, 2015 JCN: 192 EXEMPT FRESNO COUNTY OFFICE OF EDUCATION CLASSIFIED MANAGEMENT POSITION Effective: October 1, 2015 CLASS TITLE: DIRECTOR - APPLICATION DEVELOPMENT AND SUPPORT BASIC FUNCTION: Under the direction

More information

SOUTHERN DISTRICT HEALTH BOARD JOB DESCRIPTION Nurse Educator

SOUTHERN DISTRICT HEALTH BOARD JOB DESCRIPTION Nurse Educator POSITION PURPOSE The educator role will report to the charge nurse manager (CNM), but will also be accountable to the Knowledge Centre Manager to ensure organisational education requirements are coordinated

More information

SWAN HILL RURAL CITY COUNCIL POSITION DESCRIPTION

SWAN HILL RURAL CITY COUNCIL POSITION DESCRIPTION Document ID Number: (Records use only) File Number: P (Records use only) SWAN HILL RURAL CITY COUNCIL POSITION DESCRIPTION TITLE: INFORMATION TECHNOLOGY ADMINISTRATION OFFICER AWARD: PARTS A & B SWAN HILL

More information

RECRUITMENT KIT: Finance Officer Accounts Receivable

RECRUITMENT KIT: Finance Officer Accounts Receivable RECRUITMENT KIT: Finance Officer Accounts Receivable Closing Date for Applications: Status: Location: The closing time and date for applications for this position is: 4pm, Friday 18 December 2015 Fixed

More information

Position Description

Position Description Position Description Title Coordinator - Payroll Services Directorate Corporate Services Department Financial Services Location Camberwell Classification Band 7 Position code CRFIPRXXTLR Position purpose

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Description Position Title: Clinical Support Manager Division: Quality & Education Services Department: Clinical Operations Reports To: Manager Clinical Operations Direct Reports: Clinical Support

More information

Diploma of Business Management. Synopses Module Name Unit of Competency Description Computer Skills for Business Management

Diploma of Business Management. Synopses Module Name Unit of Competency Description Computer Skills for Business Management Diploma of Business Synopses Module Name Unit of Competency Description Computer Skills for Business Produce simple word processed documents correctly operate word processing applications in the production

More information

Director of Human Resources

Director of Human Resources POSITION DESCRIPTON POSITION: Director of Human Resources STATUS: Contract 5 Years, commencing January 2014 TIME: LOCATION: VISION / CONTEXT: Part-time (0.8FTE averaged over the full year). Either full-time

More information

OKEFENOKE RURAL ELECTRIC MEMBERSHIP CORPORATION NAHUNTA, GEORGIA JOB DESCRIPTION SENIOR ACCOUNTANT

OKEFENOKE RURAL ELECTRIC MEMBERSHIP CORPORATION NAHUNTA, GEORGIA JOB DESCRIPTION SENIOR ACCOUNTANT OKEFENOKE RURAL ELECTRIC MEMBERSHIP CORPORATION NAHUNTA, GEORGIA JOB DESCRIPTION SENIOR ACCOUNTANT I. OBJECTIVES A. To provide financial information to the Manager of Administrative and Financial Services

More information

(IM) Lead - Direct Support Professional Position Description

(IM) Lead - Direct Support Professional Position Description (IM) Lead - Direct Support Professional Position Description Dept/Service: (IM) Personalised Supports Version:1.004048 Issued:6/01/2015 Stage: Issued Position Title: Lead Direct Support Professional Location:

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Title: IT Project Manager Team Leader Position Description Division: Information & Technology Department: Solution Delivery Reports To: Manager Solution Delivery Direct Reports: IT Project Managers

More information

BSB30407 Certificate III in Business Administration

BSB30407 Certificate III in Business Administration Descriptor This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical

More information

University of Nebraska Central Administration Job Description

University of Nebraska Central Administration Job Description University of Nebraska Central Administration Job Description General Information Working Job Title: UNHS Business Accountant (Accountant L1 49242301) Position Number: Employee s Name: SAP Personnel #:

More information

South Tahoe Public Utility District Job Description

South Tahoe Public Utility District Job Description South Tahoe Public Utility District Job Description JOB TITLE: Human Resources Director UPDATED: 12/1/11 REVIEWED: 1/1/12 DEPT: Administration APPROVED STPUD: RHS APPROVED MGMT GRP: PS JOB SUMMARY: Under

More information

SITXHRM006A Monitor staff performance

SITXHRM006A Monitor staff performance SITXHRM006A Monitor staff performance Revision Number: 1 SITXHRM006A Monitor staff performance Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

BSB30407 Certificate III in Business Administration

BSB30407 Certificate III in Business Administration BSB30407 Certificate III in Business Administration Revision Number: 2 BSB30407 Certificate III in Business Administration Modification History Release Release 2 Comments New release of this Qualification

More information

Functional Job Requirements For the Position of Special Education Teacher Department of Education, Training and the Arts Queensland

Functional Job Requirements For the Position of Special Education Teacher Department of Education, Training and the Arts Queensland Department of Education, Training and the Arts Queensland This document was developed for the following purposes: assisting in the development of rehabilitation programs for injured or ill employees, and

More information

South Tahoe Public Utility District Job Description

South Tahoe Public Utility District Job Description South Tahoe Public Utility District Job Description JOB TITLE: Customer Service Representative UPDATED: November, 2003 DEPT: Customer Service APPROVED STPUD: NH APPROVED LOCAL 39: KOH JOB SUMMARY: Under

More information

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION

CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Senior Clinical Psychologist Classification: PO2 Position No: WC0469 Cost Centre: 02811 Reports

More information

DIRECTOR OF HUMAN RESOURCES & EMPLOYER-EMPLOYEE RELATIONS-EEO, DIVERSITY COMPLIANCE & TRAINING,

DIRECTOR OF HUMAN RESOURCES & EMPLOYER-EMPLOYEE RELATIONS-EEO, DIVERSITY COMPLIANCE & TRAINING, Page 1 of 6 DIRECTOR OF HUMAN RESOURCES & EMPLOYER-EMPLOYEE RELATIONS-EEO, DIVERSITY COMPLIANCE & TRAINING, JC #676 - Classified Management - Integrated Academic Administrator and Classified Manager Salary

More information

Centre for Learning and Development

Centre for Learning and Development The Leadership and Management Development Strategy was developed to endorse learning and development opportunities to strengthen the leadership and management capacity of the Newfoundland and Labrador

More information

AUSTRALIAN ENGINEERING COMPETENCY STANDARDS STAGE 2 -

AUSTRALIAN ENGINEERING COMPETENCY STANDARDS STAGE 2 - AUSTRALIAN ENGINEERING COMPETENCY STANDARDS STAGE 2 - THE EXPERIENCED The Stage 2 Competency Standards are the profession's expression of the knowledge and skill base, engineering application abilities,

More information

BSBCUS501C Manage quality customer service

BSBCUS501C Manage quality customer service BSBCUS501C Manage quality customer service Release: 1 BSBCUS501C Manage quality customer service Modification History Release Release 1 Comments New release of this Qualification released with version

More information

Qualification Outline

Qualification Outline Qualification Outline Diploma of Management BSB51107 Get it done. Get it done well Web: www.kneedeep.com.au/certification.html Phone: +61 8 7127 4885 Email: admin@kneedeep.com.au Address: Suite 203, Level

More information

Position Title: Nurse Practitioner Define

Position Title: Nurse Practitioner Define POSITION DESCRIPTION Practitioner Define Date Produced/Reviewed: Position Holder's Name: Position Holder's Signature :... Manager / Supervisor's Name: Manager / Supervisor's Signature :... Date :... Page

More information

LICENSED PRACTICAL NURSE POSITION PROFILE

LICENSED PRACTICAL NURSE POSITION PROFILE LICENSED PRACTICAL NURSE POSITION PROFILE Position Summary: Reporting directly to the Client Service Manager, the Licensed Practical Nurse (LPN) is a regulated member of the interprofessional health care

More information

SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES

SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES Index Role Page Administration 1 1 Administration 2 3 Administration 3 5 Administration 4 7 Finance

More information

IPDS. Green Book Employees. An Integrated Performance Management, Pay and Grading System. Technical 2. Making West Midlands Safer. www.wmfs.

IPDS. Green Book Employees. An Integrated Performance Management, Pay and Grading System. Technical 2. Making West Midlands Safer. www.wmfs. An Integrated Performance Management, Pay and Grading System Technical 2 Making West Midlands Safer Prevention Protection Response www.wmfs.net Role Profile Role Title Technical 2 Role Ref T2 Overall Purpose

More information

ECH Inc POSITION DESCRIPTION. 3. Classification: As per contract negotiated with the incumbent

ECH Inc POSITION DESCRIPTION. 3. Classification: As per contract negotiated with the incumbent ECH Inc POSITION DESCRIPTION 1. Position title: Manager Retirement Living 2. Accountable to: Manager Independent Retirement Living 3. Classification: As per contract negotiated with the incumbent 4. Position

More information

ASSESSMENT BRIEF FOR POSITION OF BUSINESS PSYCHOLOGIST

ASSESSMENT BRIEF FOR POSITION OF BUSINESS PSYCHOLOGIST ASSESSMENT BRIEF FOR POSITION OF BUSINESS PSYCHOLOGIST We are pleased to invite you to apply for the position of Business Psychologist at Impact Consulting Psychologists Ltd. We have a strong commitment

More information

Community Services - Childcare. Director Colleen Gale Children s Services. 38 hrs per week (worked between 6.30am-6.00pm)

Community Services - Childcare. Director Colleen Gale Children s Services. 38 hrs per week (worked between 6.30am-6.00pm) POSITION DESCRIPTION POSITION TITLE: Childcare worker (Diploma) POSITION NUMBER: 2014 DIVISION/GROUP: PROGRAM AREA: REPORTS TO: Operations Community Services - Childcare Director Colleen Gale Children

More information

SCHOOL COUNSELOR. Position Summary

SCHOOL COUNSELOR. Position Summary SCHOOL COUNSELOR Position Summary Through comprehensive school counseling programs of developmental, preventive, remedial, and responsive services, School Counselors address academic development, career

More information

EXECUTIVE DEAN, INSTRUCTIONAL SERVICES

EXECUTIVE DEAN, INSTRUCTIONAL SERVICES EXECUTIVE DEAN, INSTRUCTIONAL SERVICES Board Approved November 12, 2014 FLSA: EXEMPT DEFINITION Under administrative direction of the Vice President of Instruction, plans, organizes, controls, and provides

More information

SENIOR SYSTEMS ADMINISTRATOR

SENIOR SYSTEMS ADMINISTRATOR Page 1 SENIOR SYSTEMS ADMINISTRATOR CHARACTERISTICS OF WORK: The positions in this job family are responsible for the on-going monitoring, maintenance, and administration of free-standing or networked

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Title: Project Manager, Access Control, Security & Maintenance Projects Position Description Division: Specialist Services Department: Property Services Reports To: Manager, Property Maintenance,

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Description Position Title: Manager Data Governance Division: Strategy and Planning Department: Data Governance Reports To: General Manager Strategy & Planning Direct Reports: Nil Employment Conditions:

More information

Community Development Officer

Community Development Officer POSITION DESCRIPTION Position Title Community Development Officer Award Local Government Industry Award 2010 Band 6/8 Progression to Band 8 will require the employee to be able to demonstrate a high level

More information

South Tahoe Public Utility District Job Description

South Tahoe Public Utility District Job Description South Tahoe Public Utility District Job Description JOB TITLE: Information Technology Systems Specialist I/II UPDATED: 1/25/12 REVIEWED: 1/1/12 DEPT: Information Systems APPROVED STPUD: NH APPROVED LOCAL

More information

Release: 1. BSB30412 Certificate III in Business Administration

Release: 1. BSB30412 Certificate III in Business Administration Release: 1 BSB30412 Certificate III in Business Administration BSB30412 Certificate III in Business Administration Modification History Release Release 1 Comments This Qualification first released with

More information

Job Description. Job Details. Job Code: Y26. Title: Education Specialist - Surgical Services. Basic Job Function and Responsibilities

Job Description. Job Details. Job Code: Y26. Title: Education Specialist - Surgical Services. Basic Job Function and Responsibilities Job Description Job Details Title: Education Specialist - Surgical Services Version #: 1.0 Employer: Mercy Hospital Job Code: 26 FLSA Classification: Exempt Pay Grade: Basic Job Function and Responsibilities

More information

Job Description. Management Assistants, Team Administrators and Business Support Apprentice. Head of Integrated Governance

Job Description. Management Assistants, Team Administrators and Business Support Apprentice. Head of Integrated Governance Job Description Job Title: Reference No: Organisation: Department: Business Support Manager NHS Vale of York Clinical Commissioning Group Corporate and Governance Base: West Offices, Station Rise, York,

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Title Position: Clinical Nurse Agency: Country Health SA Supervisor Classification Code: RN3 Division: Aboriginal Health Type of Appointment: Branch: Ceduna Koonibba Aboriginal

More information

Career Service Authority Page 1 of 6 Heating, Ventilating, and Air Conditioning (HVAC) Supervisor

Career Service Authority Page 1 of 6 Heating, Ventilating, and Air Conditioning (HVAC) Supervisor Career Service Authority Page 1 of 6 Heating, Ventilating, and Air Conditioning (HVAC) Supervisor GENERAL STATEMENT OF CLASS DUTIES Performs supervisory duties over HVAC Mechanics engaged in the operation,

More information

NURSE I. A valid license to practice as a Registered Nurse in the State of Mississippi.

NURSE I. A valid license to practice as a Registered Nurse in the State of Mississippi. Page 1 NURSE I CHARACTERISTICS OF WORK: This is professional work involving the identification and treatment of human responses to actual or potential health problems. The work includes such services as

More information

IMMANUEL COLLEGE JOB DESCRIPTION. Classification: Grade 3 Lutheran Schools Enterprise Agreement 2012

IMMANUEL COLLEGE JOB DESCRIPTION. Classification: Grade 3 Lutheran Schools Enterprise Agreement 2012 IMMANUEL COLLEGE JOB DESCRIPTION Title: Finance Officer Payroll & Accounting Classification: Grade 3 Lutheran Schools Enterprise Agreement 2012 Tenure: Ongoing, full-time 1. Summary of the broad purpose

More information

Board Approved March 25, 2015 FLSA: EXEMPT DEAN, DISABLED STUDENT PROGRAMS & SERVICES

Board Approved March 25, 2015 FLSA: EXEMPT DEAN, DISABLED STUDENT PROGRAMS & SERVICES Board Approved March 25, 2015 FLSA: EXEMPT DEAN, DISABLED STUDENT PROGRAMS & SERVICES DEFINITION Under administrative direction, plans, organizes, manages, and provides administrative direction and oversight

More information

Position Description

Position Description Position Description Title Contracts Administration Officer Directorate Corporate Services Department Commercial and Property Services Location Camberwell Classification Band 5 Position code CRPRPPXXCAO

More information

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( )

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( ) Role Profile template Job Title Service Desk Manager Barnet Band and scale range BBB 47-50 Reports to Head of IS Service area Corporate Services Directorate Number of staff responsible for 7 Budget responsibility

More information

Functional Job Requirements For the Position of Business Service Manager Department of Education, Training and the Arts Queensland

Functional Job Requirements For the Position of Business Service Manager Department of Education, Training and the Arts Queensland Department of Education, Training and the Arts Queensland This document was developed for the following purposes: assisting in the development of rehabilitation programs for injured or ill employees, and

More information

POSITION PROFILE Payroll Systems Administrator. Position Summary. Position Statement. Corporate Vision. Constructive Culture

POSITION PROFILE Payroll Systems Administrator. Position Summary. Position Statement. Corporate Vision. Constructive Culture Position Summary Position Title : Business unit : Finance Division : Governance Classification : Level 5 Status : Ongoing (Full-Time) Position Statement Reporting to the Financial Accountant, the purpose

More information

Job Description Billing and Coding Associate

Job Description Billing and Coding Associate Practice Name Job Description Billing and Coding Associate Purpose: The job description of Billing and Coding Associate is a written statement that identifies a job title and its related principal duties

More information

South Australia Police POSITION INFORMATION DOCUMENT

South Australia Police POSITION INFORMATION DOCUMENT South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Project and Policy Discipline : Procurement & Contract Management Services Branch Classification : ASO4

More information

BSB40812 Certificate IV in Frontline Management

BSB40812 Certificate IV in Frontline Management BSB40812 Certificate IV in Frontline Management Course information and vocational outcomes This nationally accredited qualification reflects the role of individuals who take the first line of management

More information

BSB40507 Certificate IV in Business Administration

BSB40507 Certificate IV in Business Administration BSB40507 Certificate IV in Business Administration Course information and vocational outcomes This nationally accredited qualification reflects the role of individuals who use well-developed administrative

More information

Position Description Senior Speech Pathologist Foundation Skills Group

Position Description Senior Speech Pathologist Foundation Skills Group Position Title: Department: Reports to: Direct Reports: Award and Classification: Enterprise Agreement: Levels of Authority: Early Intervention and Clinic Services Manager Early Intervention and Clinic

More information

Practice Name. Job Description Billing, Insurance and Coding Specialist

Practice Name. Job Description Billing, Insurance and Coding Specialist Practice Name Job Description Billing, Insurance and Coding Specialist Purpose: The job description of Billing, Insurance and Coding Associate is a written statement that identifies a job title and its

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Manager Performance Analysis and Data Governance Division: Strategy and Planning Department: Performance Analysis and Data Governance Reports To:

More information

Lead Information Technology Technician

Lead Information Technology Technician Career Service Authority Lead Information Technology Technician Page 1 of 5 GENERAL STATEMENT OF CLASS DUTIES Performs permanently assigned lead work and full performance level information technology (IT)

More information

GLOBAL FINANCIAL PRIVATE CAPITAL, LLC. Job Description. JOB TITLE: Compliance Director

GLOBAL FINANCIAL PRIVATE CAPITAL, LLC. Job Description. JOB TITLE: Compliance Director GLOBAL FINANCIAL PRIVATE CAPITAL, LLC Job Description JOB TITLE: Compliance Director SUMMARY: This position is primarily responsible for serving as the manager and supervisor within the Compliance Department

More information

City of Brandon Job Description

City of Brandon Job Description City of Brandon Job Description Job Title: Manager of Infrastructure Division: Development Services Department: Engineering Section: Engineering & Water Resources Affiliation: Non-union Reports To: Deputy

More information

Registered Nurse Southlands Person Specification and Competencies

Registered Nurse Southlands Person Specification and Competencies Competency Profile GROUP COMPETENCY CORE LEVEL OF COMPETENCY A B C D RESULT 1. Customer Focus CUSTOMER ORIENTATION 2. Taking Responsibility 3. Interpersonal Sensitivity 4. Teamwork ALL JOBS 5. Motivation

More information

BSB40507 Certificate IV in Business Administration

BSB40507 Certificate IV in Business Administration BSB40507 Certificate IV in Business Administration Revision Number: 2 BSB40507 Certificate IV in Business Administration Modification History Release Release 2 Comments New release of this Qualification

More information

Government of Trinidad and Tobago

Government of Trinidad and Tobago Ref #: A007 Government of Trinidad and Tobago JOB DESCRIPTION CONTRACTUAL POSITION JOB TITLE: HEAD HUMAN RESOURCE JOB SUMMARY: The incumbent is required to provide overall management and coordination of

More information

Client Services Manager Self and contribution to Team. Information Services. Band 8

Client Services Manager Self and contribution to Team. Information Services. Band 8 POSITION DESCRIPTION Position Title: Responsible To: Responsible For Asset and Procurement Co-ordinator Client Services Manager Self and contribution to Team Position Purpose: The Asset and Procurement

More information

Premier Healthcare of Placerville

Premier Healthcare of Placerville Premier Healthcare of Placerville 1980 Broadway, Placerville, CA 95667 (530) 622-3536 Fax (530) 622-3538 WORKERS COMPENSATION INJURY QUESTIONNAIRE Name: Social Security#: of Birth: Today s : To insure

More information

JOB DESCRIPTION FIRE CHIEF

JOB DESCRIPTION FIRE CHIEF JOB DESCRIPTION FIRE CHIEF Clifton Fire Protection District 6/30/15 DEFINITION Under the administrative direction of the Board of Directors, Fire Chief plans, manages, oversees and directs the operations

More information

JOB DESCRIPTION. Provide technical support and maintenance for college IT systems and key applications.

JOB DESCRIPTION. Provide technical support and maintenance for college IT systems and key applications. JOB DESCRIPTION POST TITLE: IT SYSTEMS ENGINEER POST REF: 15/194 REPORTS TO: COMPUTING SUPPORT MANAGER DATE: JULY 2015 JOB PURPOSE: Provide technical support and maintenance for college IT systems and

More information

Career Service Authority Page 1 of 5 Special Education Teaching Assistant Supervisor

Career Service Authority Page 1 of 5 Special Education Teaching Assistant Supervisor Career Service Authority Page 1 of 5 Special Education Teaching Assistant Supervisor GENERAL STATEMENT OF CLASS DUTIES Performs supervisory duties over Special Education Teaching Assistants who provide

More information

PSPCRT409B Administer court fines and debt management

PSPCRT409B Administer court fines and debt management PSPCRT409B Administer court fines and debt management Release: 2 PSPCRT409B Administer court fines and debt management Modification History PSPCRT409B Release 1: PSPCRT409B Release 2: Unit Descriptor Layout

More information

REVISED. FIELD SUPPORT TECHNICIAN Director of Technology, Technology Operation Coordinator

REVISED. FIELD SUPPORT TECHNICIAN Director of Technology, Technology Operation Coordinator Page 1 of 7 REVISED JOB TITLE: REPORTS TO: FIELD SUPPORT TECHNICIAN Director of Technology, Technology Operation Coordinator NATURE AND SCOPE OF JOB: Under the direction of the Director of Technology and

More information

Position Description

Position Description Position Description Position Title Human Resources Officer Position No 5023 Directorate Department Unit Appointment Type Chief Executive Officer Organisational Development Human Resources Permanent Full

More information

DIRECTOR OF ADMINISTRATION AND FINANCE

DIRECTOR OF ADMINISTRATION AND FINANCE DIRECTOR OF ADMINISTRATION AND FINANCE DEFINITION Under administrative and policy direction, plans, organizes, strategizes, directs, manages and reviews the administrative activities and operations of

More information