#1 Office in the World!
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1 Mike Bowman, Inc. Place your Confidence in Us! Serving the DFW Metroplex since 1969 #1 in the World! In closed transactions By providing full service residential and commercial real estate sales departments, a property leasing and management department, a relocation department, an in-house mortgage service, buyers and sellers have the confidence and support to make good real-estate decisions. The 200+ agents and staff, acclaimed for their high standards, take pride in the many company accomplishments through 2011 boasted many honors including being the #1 in the World for Closed Transactions for 1993 through 1997, 1999, 2000, 2005, 2006, 2007, 2008, 2009, 2010 and 2011 out of approximately 7,000 offices world wide included a 2 nd and 3 rd #1, closed transactions and closed sales production, honoring us with the highest award overall!
2 OUR HISTORY... A history of A history of high standard and quality in real estate since 1969 Mike Bowman has been a leader in the development of distinguished Northeast Tarrant County communities for over 40 years. The company has had a long tradition of relocating families in and out of Northeast Tarrant County. In fact, Century 21 Mike Bowman, Inc. has sold more homes in Northeast Tarrant County over the past 40 years than any other office. Mike Bowman, Inc. has received the prestigious honor of being the only brokerage in the history of the CENTURY 21 system to be named the #1 in the World in closed transactions 14 times! Mike Bowman, Inc. sells a home every 3.7 hours, 24 hours a day, 7 days a week, 365 days a year! In the past ten years we ve closed over 33,635 transactions resulting in over $4.5 billion in sales volume. Mike Bowman
3 DISCOVER THE DIFFERENCE Setting a New Standard in Real Estate
4 WE PROVIDE EXTRA LEVELS OF SERVICE! Supplying our customers and agents with additional tools and support helps in the sale or purchase of a home. Behind the scenes our in-house team works closely with your agent to ensure a smooth and successful transaction. Relocation & Referral Advertisement, Marketing, Housing Websites plus DFWmarketplace. com Customer follow-up & Agent Services Dept. Leasing & Property Management Dept. Reception, Showing, and Feedback Dept. HUD & Multiple Listing Service Dept.
5 Managerial Support Mike Bowman President Jeane Dees Production Dave Bowman Production Mike Hirrlinger Relocation Tina Jacobsen Training Wayne Hinson Property Management Kenneth Kilpatrick Recruiting Kim Tushim President s Assistant Dianne VanderWeel Customer Service
6 Support Staff Nancy Brown Front Desk Supervisor Hope Burchfield Reception Shirley Wallace Feedback Coordinator Laura Grosskreutz Customer Follow-up Katy Gratzske Listing Coordinator Cindy Bowman Listing Coordinator Mike Owens IT Director Preston Hager Software Engineer Janis Lange Leasing Coordinator Tracey Marsalek Leasing Coordinator Connie Chatelain Leasing Assistant Anne Neider Leasing Repair Coordinator Melinda Valik Leasing Coordinator Barbara Schultz Accounting Raymond Losey Facilities Manager Jesse Garza HUD Coordinator Sadie Carter Assistant
7 SHOWING AND FEEDBACK DEPARTMENT Trained Appointment Coordinators schedule over 2878 showing appointments each month on our listings. An requesting helpful comments about your property is sent out to the showing agent after the showing. Feedback Coordinators call the showing agents that have not responded to the feedback , requesting comments from them and the buyers who viewed your home. All feedback responses are automatically recorded for agents and sellers, with particular attention on the homes price, condition, and location. Agents can initiate a special account so sellers can access their property s appointments and gathered feedback 24/7 via the internet.
8 Our office schedules an average of 664 showing appointments weekly, 2,878 monthly and 34,536 annually Appointments in , ,878 Weekly Monthly Annually We ve made it easier for agents to schedule showing appointments on your property they can now make appointments online right from the listing page in the MLS! Figures are from Jan Dec 2012
9 Professional Feedback Reports Showing appointments on your property can be viewed on-line 24/7 along with gathered feedback from agents and buyers who viewed your home. This report will guide us to a quick sale in the least amount of time!
10 Our Exclusive Customer Service Department We have spent years researching and developing an exclusive marketing system which captures potential buyers. Our customer service department follows up with these buyers making sure they have received the property information they inquired about and offering their assistance throughout the entire buying process.
11 How Our Exclusive System Works for You Our agents receive over 1200 buyer and seller calls a month. We receive hundreds of leads monthly from our advertising, Lending Tree, other lead producing programs and through our Relocation Department. Our Customer Service Department follows up with all buyers who call and our company. Each customer is pre-qualified according to their specific price range, ability to purchase and housing wants and needs. We continually look for new ways to expose your home to potential buyers locally and worldwide through the latest technology, new programs and associations. We ve updated our web site with property search access on nearly every page, and we are creating individual websites for most North Texas cities to catch more buying traffic while increasing exposure for our sellers.
12 Your Home s Website! And more! Slide Virtual Tour A Website just for your property! With it s own web address! Fliers, maps, schools, lead capture and more... Your webpage will automatically feed to: Google.base.com Trulia.com Zillow.com Oodle.com DotHome.com Vast.com elookyloo.com Clrsearch.com HotPads.com FrontDoor.com And more...
13 Get More Exposure on our City Sites Iwanta home.com New websites for: So more buyers can find your property we ve created City Sites. We have and are developing websites for most of the cities in Northern Texas. Your property can be featured on the Home Page. It s an Easy and Fun click-on Home Search! Including information pertaining to that city Arlington Bedford Burleson Colleyville Coppell Dallas Denton Euless Fort Worth Garland Granbury Grand Prairie Grapevine Haltom City Haslet Hurst Irving Keller Lewisville Mansfield Mesquite N Richland Hills Richland Hills Southlake Trophy Club Watauga Weatherford Westlake And more cities are on the way
14 CENTURY 21 Mike Bowman, Inc. Mike Bowman, Inc. sells or participates in a home sale every 3.7 hours, 24 hours a day, 7 days a week, 365 days a year!* NETRIS total, all property types and all areas for 2012
15 SELLERS & BUYERS PREFER CENTURY 21 MIKE BOWMAN, INC. Proven Results for ,536 Showing Appointments 1472 Properties Listed 1998 Closed Transactions House sold every 3.7 hours 123,850 unique visitors to our website #1 CENTURY 21 in Texas #2 CENTURY 21 in the Nation #1 CENTURY 21 in the Nation First Quarter agents covering all areas YOUR HOME IS JUST A CLICK AWAY! #1 CENTURY 21 OFFICE!! Our website hosts over 100,000 properties listed* in the North Texas area, and is regarded as one of the TOP Marketing tools in the Dallas/Ft. Worth area. Buyers searching for property can call or Mike Bowman, Inc. agents who will expose this buyer to our company listings first.
16 RELOCATION CONNECTIONS With CENTURY 21 Mike Bowman, Inc. relocation services you get access to a real estate team of certified relocation specialists who will be your single point of contact, opening doors to more approximately 7,000 offices and 100,000 real estate professionals worldwide. OUR RELOCATION SERVICES PROGRAM GOES BEYOND HELPING FAMILIES BUY OR SELL A HOME For The Home Buyer: Area orientation and tours A newcomer s packet Detailed school information Available homes for sale Rental property information Temporary housing options For The Home Seller: Free Market Analysis Home Warranty Maximum Website Exposure National Advertising CERTIFIED RELOCATION PROFESSIONALS coordinate corporate moves with ALL Third Party Relocation Companies including Cartus, ReloAction, Prudential, Executive Relocation, GMAC Global Relocation, Paragon, Weichert Relocation Resources International, Primacy Relocation, Armstrong, UPromise, Online Relocation.
17 CENTURY 21 MIKE BOWMAN, INC CORPORATE RELOCATION CONNECTIONS We have established trusted relationships, with the most well known and recognized relocation companies in the nation
18 RELOCATION CENTER In the Prestigious SOUTHLAKE TOWN SQUARE This cutting edge facility is unique in its presentation, and will accommodate corporations and employees anticipating moves. A full staff of licensed REALTORS and relocation specialists is provided, as well as private conference rooms.
19 PROPERTY MANAGEMENT Mike Bowman, Inc. handles all your property management needs from full-service leasing and management to one-time leases. Since 1971 our professional staff has been providing excellent service to thousands of owners through the management and leasing of their properties. You only pay for the services you need, some of the services that our Property Management Department provides are as follows: Full time leasing agent to maintain occupancy Competitive management fees Property evaluations Property inspections Marketing program for occupancy Multiple Listing Service for maximum exposure Professional accounting systems Collections and evictions services Cutting-edge internet marketing Member of the National Association of Residential Property Managers Tenants are not accepted until credit report, job, income verification, past rental history, check writing history and a criminal check are all reviewed and approved by owner.
20 Covering all of your Real Estate Needs and Interests Property Searching Selling and Buying a home Relocating C21 Mike Bowman Agents Staff members E Mail the Agents & New Construction Commercial property HUD & Foreclosure Homes Lease Management Area Services & Recreation Open Houses Videos and Tours Ten Minute Move dfwmarketplace Testimonials Agent & Company Awards 48 million hits & over 123,000 unique visitors in 2012!
21 CENTURY 21 MIKE BOWMAN, INC. ADVERTISES Our popular web site address is included in all print ads!
22 CENTURY 21 MIKE BOWMAN, INC. Where You ll Find Your Property Listed!* *Including those through our single listing website service
23 CENTURY 21 MIKE BOWMAN, INC. SUPPORTS ADVERTISING with JUST LISTED AND JUST SOLD CARDS Mike Bowman, Inc. provides the postage on cards for each new listing, letting your neighbors know a home in their area is available! We also provide this service upon the sale of your property letting your neighbors know a new resident is moving in.
24 The Most Recognized Name In Real Estate Leader in Brand Awareness: The CENTURY 21 System holds the strongest presence in the category. Since 1999, the CENTURY 21 System has the highest brand awareness level when compared to any other real estate organization surveyed and is the most recognized name in real estate. CENTURY 21: 96% RE/MAX: 91% Coldwell Banker: 86% Prudential: 70% Keller Williams: 44% ERA: 42% Real Living: 24% Weichert : 20% Realty Executives: 16% *Source: 2012 Ad Tracking Study, Millward Brown.
25 CENTURY Global Reach 21 Worldwide presence Century21.com international links and websites CENTURY 21 Global Referral Network Significant buyer opportunities - with nearly 7,000 offices and 100,000 sales associates worldwide Additional buyer opportunities - with the CENTURY 21 Global Referral Network, an Internet based referral system for broker selection and distribution of referral leads
26 Selling Your Home with the Help of CENTURY21.com Consumer Leads Property Listings Registered Users Top Search Engine partnerships; Google, Trulia and Yahoo The Century21.com web site averages more than 1.4 million visits per month
27 CENTURY 21 CONNECTIONS Connections Customer & Agent Discounts* We know your time is valuable. The CENTURY 21 Connections sm program can simplify your real estate experience and help save you time and money, including great offers with industry-leading companies on home services, transportation and temporary housing, and various financial and real estate services. Ask your agent to look up these money saving coupons and discounts found on: 21online.com Search Business Benefits and Local Connections
28 People are Discovering DFWmarketplace.com Here you will find a homeowners directory of area businesses and services. Most offer coupons or discounts.
29 The Official Real Estate Company of the Dallas Mavericks Make a Move, Make a Difference Through a Special Partnership with the Dallas Mavericks Foundation You will receive a listing and/or buying benefit and the Mav s Foundation receives a cash donation*. *For restrictions & sign-up go to
30 Make a Move Make a Difference Sell or Buy a Home with Us, and We ll Make a Donation to a Participating Non-Profit Organization* Every gift large or small makes a difference. Mike Bowman, Inc. has partnered with non-profit organizations throughout North Texas to bring you this amazing opportunity. You will receive a listing and/or buying benefit and the organization receives a helpful donation. For a complete list, more information and to sign up go to *Some restrictions may apply
31 Seller Service Pledge My Personal Commitment to Quality 21 points of differentiation Commitment to service Agreement between you, the seller and my CENTURY 21 office.
32 Quality Service We strive to provide outstanding service to our clients Clients are invited to complete and return a Quality Service Survey and return it to our independent 3 rd party research group Consistent monitoring of service in order to assure highest and best quality. Or fill out our in-house form found on our website under the For Sellers & For buyers tabs.
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