Maximize Your Property s Potential With A Flexible Fee Structure

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1 Maximize Your Property s Potential With A Flexible Fee Structure S.J. Fowler Real Estate, Inc. believes Premier Service and Communication is the Key for Success. Effective communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves teamwork, and builds trust.

2 Communication is Key to Successful Management! ~ Steven Fowler S.J. Fowler Real Estate, Inc. was established in Steven J. Fowler, founder and Designated Broker, has been a Broker/Agent in Arizona since Upon departing the military in 1971, he started participating in real estate as a principal, primarily in the multi-unit market. His philosophy is one of hard work, discipline, and determination. S.J. Fowler Real Estate, Inc. provides management services for both commercial and residential transactions. We specialize in single family homes, apartments, office, retail, land, and the industrial market. We provide sales representation for landlords and tenants, as well as sellers and buyers. We, at S.J. Fowler Real Estate, Inc., are dedicated to providing the highest quality, professional management services. Our goal is to create and maintain the financial success of your property, while freeing you from the day-to-day management tasks. From maintenance, marketing and tenant selection, to bill paying, and monthly accounting, we handle the day-to-day operation of your investment, relieving you of the anxieties and stress of managing your property. Through our expert management services, we maximize your return on investment, and ensure all the details are handled. By maintaining excellent relations with our tenants and diligently caring for your property, we avoid most potential problems. Tenants are informed of their responsibilities regarding your property and their contracts. While we help you feel secure in the management of your investment, we still want to keep you apprised of operations. We will update you as often as you like. We provide a 24 hour answering service for you as well as your tenants. We also offer rental surveys, written bids, and copies of lease agreements. All of our monthly invoice and financial reports are available electronically 24/7. Our and web-based, password-protected system allows you to access your unit information quickly and securely, while reducing administrative costs and paper waste. We have proven ourselves to be the leader in property management technology. By maintaining comprehensive financial records, billing monthly for fees and rents, issuing monthly financial statements, preparing yearly operating and capital budgets and taking care of necessary disbursements, S.J. Fowler Real Estate, Inc. shows its commitment to proactive property finances. We are certain that you will be pleased with the results. At S.J. Fowler Real Estate, Inc., we pride ourselves on meeting the particular needs of each individual client. As a result we are pleased to create customized management and maintenance plans. Please keep this flexibility in mind as you review the following information. EXPERIENCED MANAGERS OF: Single Family Homes Condominiums / Townhomes Duplex, Triplex, Fourplex Apartment Communities Office and Commercial Centers Vacant Parcels / Properties

3 Before you choose a company, be sure to get several quotes. Your satisfaction is as important to us as it is to you! Proven customer satisfaction is the reason why so many people choose S.J. Fowler Real Estate, Inc. and we are proud to share our Customer Satisfaction Rating with you. Our Premier Service guarantee is the underlying foundation of S.J. Fowler Real Estate, Inc. and we are proud to be associated with the only real estate services company to offer such a program. As Premier Service Associate s, we pledge to listen to your needs and deliver them with a written service commitment. Excellent service. My agent was extremely knowledgeable of the Phoenix area. She is also quite thorough with communications, as well as, documentation. A definite repeat and satisfied customer. ~Fourplex Owner, Phoenix I have never dealt with a more professional individual. He was perfect! ~Single Family Owner, Scottsdale Steve is not out for commission only, he truly makes sure you fit the mold and the mold fits you. ~Multi-Unit Owner, Mesa Extremely satisfied with the availability of the associate and his knowledge of the area. ~Multi-Unit Owner, Glendale

4 HIGHLIGHTS OF MANAGEMENT SERVICES Our full service management is a comprehensive service, starting from the leasing and screening of tenants to financial record keeping and bill paying. We make owning your property simple and only require you to read your monthly statement. ACCOUNTING Prudent financial services are crucial when it comes to managing an apartment building. There are plenty of issues to keep in mind and we make a point of never letting any item slip through the cracks. With Premier s comprehensive in-house accounting and bookkeeping services, we provide: Accounting online 24/7, including property management agreements, leases and reports. Collection of monthly rent when due. Monthly checks via optional direct deposit. Paper checks mailed on the 10th business day of each month. Statements include all income and expenses. End of year account summary statement for assistance in tax preparation. All expenses reviewed and paid on time, as funds available. Prior notification on major expenses and repairs. City sales tax collected from the tenant, reported and paid to the City. Notification on any changes in local laws affecting investment property. View original vendor invoices. LEASING The importance of finding good tenants - and then maintaining the best possible relationships - cannot be overstated. Following are the essential services we provide: Advertising of available properties through the local and regional advertisement, referrals, Realtors, the Internet, and yard signage. Carefully screen tenants through researching and verifying prior landlords, employers, credit bureaus and checking for criminal background. Our lease agreement was written to protect the Owners interest. We negotiate the lease terms without you being on the front line with the prospective tenant. Full time leasing staff to answer prospective tenant questions and personally show them the property. COMMUNICATION Effective communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves teamwork, and builds trust. Weekly Owner phone or updates during vacancies. Copies of all lease agreements online. Written bids sent for prior authorization on major improvements. All phone calls returned promptly. 24 hour emergency phones available for Tenants. 24 hour fax line and . Several full time employees available for Owners and Tenants convenience. MAINTENANCE An ounce of prevention is worth a pound of cure. This is certainly true of keeping a building in good repair. All of our maintenance personnel (and our qualified sub-contractors) are available to the owner and the tenant at all times. Services include: Supervision of property repairs and maintenance. Only qualified repair companies are allowed to work on properties. Each pre-selected by S.J. Fowler Real Estate, Inc. to ensure fair pricing and quality workmanship. Competitive bidding on major repairs requiring Owner approval before authorizing. 24 hour phone service for emergency repairs. Vendors are insured We keep Owners best interests in mind. OUR GUARANTEE With over 25 years of experience managing hundreds of properties, we know how to earn and keep your trust and loyalty. If you are not 100% satisfied with our services at any time, for any reason, cancel us, per your agreement. We will minimize your personal time, stress and aggravation, while maximizing property s potential. Considering all we do, you ll wonder how you ever managed without us.

5 Steven Fowler - Designated Broker Steven Fowler is the founder of S. J. Fowler Real Estate, Inc. and the Designated Broker. The company was founded in Prior to that, Steven was a Broker/Agent in Arizona since Since departing the military in 1971, he has been dealing in Real Estate as a principal, primarily in the Apartment market. S. J. Fowler Real Estate serves the Phoenix-Mesa Metro Area with multiple offices and has over 75 Agents plus employees. Steven encourages all agents to specialize in a particular area of real estate, in order to better serve you, the client. Jim Fowler Jim Fowler, Associate Broker, has specialized in commercial & residential real estate in the Phoenix Metro Area since Jim is very assertive and dedicated and gives his clients his personal commitment to provide them with quality, customized service that meets their needs. An excellent facilitator, skilled negotiator and trusted advisor, he works diligently to reach his client s goals. Jim is detail orientated and practices high standards to assure quality long-term relationships with his clients. Lisa Richardson Lisa has been a licensed real estate broker in Arizona since She sells and manages investment property and offices full time from the Phoenix location at S.J. Fowler Real Estate, selling property Valleywide. An Arizona native living in Central Phoenix, she has a bachelor s from Arizona State University and a Masters in Business Administration from the University of Phoenix. Lisa is a Certified Commercial Investment Member (CCIM) Designee which provides unparalleled expertise in the disciplines of commercial and investment real estate analysis. Robert Towne Robert has been with S.J. Fowler Real Estate, Inc. since He specializes in managing and selling Multi-Family and Single Family Homes. He prides himself with Excellent Service and Ethics to client s. This has helped him retain long relationships with his clients as he helps them achieve all their Real Estate needs. His prior background was owning a property repair and remodel company. This allowed him to get to know the properties in this area on a much more personal level than your average realtor. Stephen Lins Steve is a licensed Arizona Real Estate agent specializing in commercial sales and property management. He has been involved in the customer service industry for over 30 years. He has owned several businesses from start up to disposition and specializes in problem solving and procuring value and profit. He owns and manages multi-family units in the Valley. He has firsthand experience and knowledge with today s lenders and rental climate. Steve is a graduate of the Arizona School of Real Estate and Business in Real Estate Sales and Property Management programs. He has been involved in the real estate business at different levels since He handles business development, site operations, and property consulting. Veronica Murillo Veronica brings to S.J. Fowler Real Estate, Inc. over twenty years of property management experience. Veronica is responsible for all administrative duties and manages the accounting team operations. With Veronica on our staff, you will receive the very best of service. Steven Cvetanovich Steven has been with S.J. Fowler Real Estate, Inc. since With his Bachelor s degree from ASU, Steven handles day to day IT operations as well as maintaining all websites. Steven holds an active Real Estate license in the state of Arizona.

6 2 Valley Locations: 6360 E. Brown Rd., STE 103 Mesa, AZ E. Camelback Rd., STE 110 Phoenix, AZ S.J. Fowler Real Estate, Inc. believes Premier Service and Communication is the Key for Success. Effective communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves teamwork, and builds trust.