School of Medicine. Educational Technology. Department of Information Technology Services

Transcription

1 Department of Information Technology Services

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3 About The How to Get Help Other Emory Resources Information Technology Security

4 Who we are: The s group is a component of the Information Technology Services Department and collaborates with OMESA in the delivery of student support services. SOM s primary objective is to manage and maintain technology utilized for the delivery of the s curriculum.

5 Who we are: To manage the school s diverse technology requirements SOM EdTech has three primary support functions. Multimedia Support EXCEL Support Student Support

6 Multimedia Support: Spiro Nicolopoulos Room Types: Auditoriums 110, 120, 130, and Whitehead Small Classrooms 153A, 170A, 178P, 190P Study-Group Rooms 16 rooms throughout the basement and floors 1-3

7 Auditoriums: Newly upgraded technology. Podium Technology Features: Podium PC Laptop Connectivity DVD/VCR Cable TV Split Screen/Dual Window Displaying Technology Annotation Monitor Audio Conferencing 2 Wireless Lavaliere & 2 Wireless Handheld Microphones 22ʼ Projection Screens

8 Small Classrooms: Newly upgraded technology. Podium Technology Features: Podium PC Laptop Connectivity DVD/VCR Split Screen/Dual Window Displaying Technology Annotation Monitor Audio Conferencing 1 Wireless Lavaliere Microphone 12 Projection Screens

9 Study-Group Rooms: Technology Features: Laptop Connectivity Auxiliary S-Video & Composite Connectivity (with Audio) 12ʼ Projection Screens

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11 Classroom & Event Recording: Recording capabilities only in the 3 Auditoriums and 4 Society Rooms. Recordings can only be performed at the request of the instructor. Ability to capture a camera view of the lecturer and a view of the computer screen (PowerPoint Slides). Videos are hosted on the University s video streaming server. A link is provided to the instructor for posting on Blackboard for student viewing.

12 Video TeleConferencing: Mobile Video TeleConferencing (VTC) Cart Ability to connect with others throughout the world via IP Conferencing.

13 EXCEL Support: Brian Isham Clinical Skill Center: 4 main rooms 16 fully equipped exam room

14 Simulation: 5 High Fidelity simulation areas OR, Neonatal, 2 Em, Harvey 2 Low Fidelity Areas Suturing, mainlines, BLS, Laparoscopic simulation 2 Conference rooms

15 Student Support: Ken Lester Computer Classrooms 312 and 313 (25 Workstations Each) Mobile Classroom (20 Workstations) 2 Media Workstations (Scanner, Photoshop, Illustrator, Flash, Dreamweaver...)

16 Dissection Lab (24 Workstations) 2 skeletons for each bay 2 stools for each table liquid waste bucker for each table

17 SOM Lab Standard Image: Students requesting changes to the standard lab workstation or podia image must with specific information about the software, plug-in, or application and its curricular relevance. SOM EdTech will then review the request taking into consideration licensing, security, and OMESA.

18 File Storage Group Drive (G:) Collaborative network storage space accessible by any SOM Lab computer via drive (G:) User can also access this drive by connecting to \\som-lab3.som.emory.edu\groupfiles My Documents (H:) 500MB Personal network storage space accessible by any SOM Lab computer via drive (H:) or My Documents. User can also access this drive by connecting to \\som-lab3.som.emory.edu\userfiles Authentication will be required for access. EMORYUNIVAD\your username

19 Pharos Printing SOM Labs Locations: SOM Lab 312, 313, and Dissection Lab Cost: 8 / page 12 / page duplex Default Printing: Duplex Limitations: 8.5 x 11 (Black and White)

20 Wireless Pharos Printing Locations: SOM Mobile Release Station (Physiology Wing) SOM Mobile Printing (Mac & Windows): med.emory.edu/help/edtk/wireless-printing.html Install Configuration for Duplex Printing: med.emory.edu/help/edtk/printer-config.html Limitations: 8.5 x 11 Black and White Mac OS 10.5 and 10.6 Windows XP, Vista, 7 (32bit only)

21 Pharos Printing and Emory Card Deposits: The preferred and best method to make a deposit is by an ACH bank or check transfer through your OPUS account. Login to OPUS, Select "Finances", and then select "Make EmoryCard Deposit". The deposit will be posted to your Eagle Account within 60 minutes. Printing Refunds: All printing refund requests will be reviewed and must be documented via the EdTech HelpLine. (Printer Queue, Date & Time, Total Pages, Name, and Student ID Number)

22 Printing and Copying Alternatives PDF: Using the print command, Cute PDF Writer creates a portable friendly document. Digital Sender: Located in SOM 313, the Digital Sender creates and s single or multi page 8.5 X 11 documents.

23 How to get Help: 1. Phone: (404) What to Expect: 5 Minute Response Time (during standard support hours) 2. somedtk@emory.edu 3. Web: med.emory.edu/help Standard Support Hours: Monday Friday 7:15a 5:45p Excludes Emory Observed Holidays 4. SOM Tech Rep: Class member elected to assist with technology issues.

24 How to schedule Help or Equipment: What to Expect: 1. SOM Support Request Form med.emory.edu/its/avform/avform.php Request must be submitted within seven days of event. 2. Phone: (404) Events that fall outside our Standard Support Hours or are not in support of SOM curriculum could incur a support fee.

25 Class Technology Representatives Responsibilities: Regularly attend class Arrive early to assist instructors Participate in EdTech / Tech Rep quarterly meetings Communicate technology issues to EdTech Promote and disseminate information Benefits: Creates valuable contacts with Emory faculty and guest lectures Honorarium Improved learning environment Class of 2012: Mikhail Akbashev Grant Muller Class of 2013: Ryan Dobbs Jonathan Goss

26 Class Technology Representatives Jonathan Goss Class of 2013

27 How to get help Help with Emory Enterprise Applications and Services: What to Expect: Passwords: enid.emory.edu Password change and retrieval You must register authentications questions to use the password retrieval tool. Access: (OPUS, Blackboard, EMORYUNIVAD, Learnlink and VPN) Emory UTS Service Desk Emory UTS Service Desk hours are Monday - Friday 7:00 am - 6:00 pm. Limited support is available after hours, on weekends, and on holidays. EmoryCard: (Student ID Cards, (EUV) Building Access, and Emory Prox Card) B. Jones Center, 1st Floor Hours: Monday - Friday from 9:00 am until 5:00 pm.

28 Other Emory Technology Resources: Emory's Center for Interactive Teaching - ECIT Woodruff Library Partners with faculty, staff and students, providing expertise, training and support for creating technologyenhanced materials. Additionally, ECIT supports student training for the completion of digital media assignments. The Center's resources are available to all members of the Emory University community. Summer 2010 Hours Monday - Friday: 9 am - 5 pm (Closed Weekends)

29 Other Emory Technology Resources: The Computing Center at Cox Hall Mac Workstations running OS X and Windows Epson Perfection 1660 Scanners 12 JVC mini-dv/vhs decks Sony DVD/VHS decks Foreign language fonts for reading and printing in non-roman languages MS Office 2008, Photoshop, Dreamweaver, imovie, idvd, Learnlink, Safari, Firefox Printing Laptops SmartBoards Summer 2010 Hours Monday - Friday: 9am - 5pm Intersession Hours August 16 - August 22: Closed August 23 - August 27: 9am - 5pm August 28 - August 29: Closed August 30: Regular Semester Hours Begin

30 Other Emory Technology Resources: Clean Room Services at Cox Hall Summer Session Hours Monday - Friday 11:00a - 4:00p Scan and clean your computer Install the latest UTS-supported anti-virus software and virus definitions Install a suite of anti-spyware solutions to combat future infections Uninstall ANY programs that pose security risks to your computer, including P2P software. The Clean Room is a free service for students and only students. Must be the owner of the computer Operate on a first-come, first-serve basis Must have power cords for laptops and recovery disks for both laptops and desktops. Two-three business days. (Some issues, however, will take longer to remediate, such as dire operational system problems.) Will make every effort to save your documents and image files if your computer becomes inoperable. Will not save or back up copyrighted media files

31 Information Technology Security: Malicious Software: Viruses and Worms Spyware Operating System Updates Application Updates Firewall Phishing Attachments ephi: HIPAA Identifiers Possession and Transmission Media VDT Obligation

32 Information Technology Security Malicious Software: Viruses Software Program Infects Data and Information Needs a Host Program Worms Spreads via Network , Instant Messaging, Internet and File-sharing Networks Self Replicating, User Intervention Not Required Spyware / Adware Privacy Invasive Software Exploits Browser, Browser Plug-ins and Java Bundled with other Software

33 Information Technology Security Malicious Software Defense: Operating System Updates (Windows and Mac) Application Updates (Adobe Reader, Java, MS Office...) Anti-Virus Software (Update Software and Definitions) Anti-Spyware Software Spybot Search & Destroy, Ad-Aware SE and Windows Defender Firewall Make sure your Firewall is On and blocking all incoming connections except for those required for services.

34 Information Technology Security Insecure Method for Transmitting Data and Information! Phishing: Can look official Do not respond or send user names, passwords, or Social Security numbers SOM EdTech and Emory UTS will never ask for your password via Attachments: Do not open attachments especially.exe and.zip files from unconfirmed or untrusted senders.

35 Information Technology Security and ephi HIPAA Identifiers 1. Names 2. All geographic subdivisions smaller than a State 3. All elements of dates (except year) 4. Telephone numbers 5. Fax numbers 6. addresses 7. Social Security numbers 8. Medical record numbers 9. Health plan beneficiary numbers 10. Account numbers 11. Certificate / License numbers 12. Vehicle identifiers and serial numbers, license plate numbers 13. Device identifiers and serial numbers 14. Web Universal Resource Locators (URLs) 15. Internet Protocol (IP) address numbers 16. Biometric identifiers, including finger and voice prints 17. Full face photographic images and any comparable images 18. Any other unique identifying number, characteristic or code

36 Information Technology Security and ephi Protected Data + Any one HIPAA Identifier = A Problem

37 Information Technology Security and ephi Possession and Transmission: Need to Know, Minimum Necessary Rule No compelling reason for students to identify patients Media: Hard Drives, Flash Drives, PDAs, Smart Phones, and CD/DVDs Storage and Disposal Reporting Requirement

38 Information Technology Security and ephi VDT: Emory Healthcare Virtual Desktop A Safe environment to access and store ephi Provides secure access to many of the applications and data available to you on the EMORY HEALTHCARE network via your web browser. VDT Support: 8-HELP Call Center

39 Information Technology Security and ephi Obligation: ALL Students and Employees have an obligation to report possible PHI issues.

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