OPTIMISING THE RESOURCES OF THE WORLD. Resource Planning & Management Systems.

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1 OPTIMISING THE RESOURCES OF THE WORLD Resource Planning & Management Systems

2 About us SISCOG is a software company that provides decisionsupport systems for resource planning and management in transportation companies, with special experience in the field of railways. Founded in 1986, SISCOG uses a combination of Artificial Intelligence and Operational Research technologies, resulting in state-of-the-art optimisation software. SISCOG addresses the biggest challenge of companies nowadays - productivity. The business drivers for increased competitiveness and the more stringent customer demands for punctuality, product flexibility, and network expansion are the main issues for companies who are expected to meet these requirements while cutting operating costs and maximising revenues. Productivity issues are solved by SISCOG through its resource planning and management products: ONTIME FLEET CREWS These products may either be deployed individually or completely integrated, in a standard or customised way. By understanding transportation companies needs, regardless of their size or complexity, and by speaking their language, SISCOG offers planners and company executives the tools to quickly, effectively, and accurately optimise their resources and daily work. Partnership Partnership is the key to the successful development of SISCOG s projects and is embedded in its culture. SISCOG, through its highly qualified and experienced team, that includes computer scientists, engineers, and mathematicians, with several levels of education, from university graduates to Ph.D.s, practices a knowledge-based and partnership approach. SISCOG s team is really proud to effectively help transportation companies to increase their competitiveness. Working hand-in-hand with customers, sharing the successes and the responsibilities of the resulting systems, enables SISCOG to guarantee high quality standards. Tens of thousands of people have their work planned and managed by SISCOG s systems A next door spirit in a global village enhances an alwayspresent philosophy that guarantees full support to customers, both during and following development.

3 Quality & Innovation Awards & Memberships Quality and Innovation are keys to SISCOG s successful systems. SISCOG allocates significant resources to Research & Development enhancements, powered by SISCOG s R&D departments, international advancements in the state-of-the-art, and suggestions and needs from customers. Innovation is one of the areas where SISCOG directs most of its investments, with unquestionable results in systems that exceed customers expectations and the winning of several awards. SISCOG s Quality Management System is certified since 2000 (ISO 9001) and SISCOG is in the process of certification in Management of Research, Development and Innovation, following the European Community guidelines. SISCOG has proven its expertise and has been recognised, not only by its customers, but also by international renowned organisations, with special emphasis to its innovation efforts: Innovative Application Award (American Association for Artificial Intelligence, 1997) Innovative Application Award (American Association for Artificial Intelligence, 2003) The American Association for Artificial Intelligence awards applications that demonstrate value to business and technical innovation Computerworld Honors laureate (Computerworld Honors Program, 2006) The Computerworld Honors Program awards visionary applications of information technology that promote positive social, economic and educational change Member of the COTEC Portugal network of Innovative SME COTEC is an association, chaired by the President of Portugal, whose mission is to promote the increase of productivity through the development and diffusion of a culture and practice of innovation Portuguese Certified Brand (AICEP) AICEP, part of the Ministry of Economy and Innovation, certifies quality, creativity and innovation

4 Products SISCOG offers a family of products, each composed of several independent but fully integrated modules, that address the whole resource planning and management cycle in transportation companies. SISCOG s products are fully customised to the reality and needs of each individual transportation company. ONTIME A product that creates detailed timetables, all the way from the annual timetables down to day-to-day adjustments due to special holidays, large-scale events, and track engineering work. CREWS A product for planning and managing the work of staff. CREWS optimises the use of both on-board personnel (drivers, guards, conductors, catering staff) as well as local staff (station, contact centre and railway yard staff). CREWS produces long-term cyclic plans (duties and rosters) as well as short-term calendar plans, taking into account special days of operation and staff s individual schedules and preferences. It maintains several kinds of individual work time accounts, provides individual inspection of work, and provides standard interfaces to payroll and HR management systems. FLEET A product for fleet planning and management. It creates optimised vehicle schedules, considering expected passenger figures, fleet specifications, and operational constraints. FLEET produces long-term cyclic plans, calendar short-term plans, handles vehicles planned maintenance, and provides decision-support during day-to-day operation.

5 Advantages. Resource optimisation (produce more with less). Better and more uniform planning. Robust planning (immunity to small disturbances). Increased planning and management speed (response to market needs). More consistent decisions (advanced report capabilities). User-friendly, intuitive, and easy to learn. Modular, flexible, integrated, and interconnectable architecture. Customisable graphical interfaces (look and feel) and multi-language versions. Integrated levels of automation (manual, semi-automatic, and automatic). Compatible with other resident IT systems (import and export data). Runs on standard platforms, using standard commercial hardware, running Windows operating system and Oracle databases. Web and mobile based information access. Facilitates best strategic options (through simulation and scenarios construction). Planning and management knowledge becomes an asset (rather than existing in planners heads). Return on Investment after 1 year of deployment, experienced by our customers. Standard product (tested, reliable, reduced costs, includes multiple perspectives). Fully customisable system. Systems are in full production in major transportation companies Fully customisable RESOURCES PLANS PHASES BEST OPTIMISATION TIMETABLE STRATEGIC PLANNING LONG-TERM PLANNING ROLLING STOCK PRODUCTIVITY ROBUSTNESS SHORT-TERM PLANNING STAFF SATISFACTION COMPANY S STRATEGIES REAL-TIME DISPATCHING (DAY-OF-OPERATION) CONTROL OF SERVICES PROVIDED CONTRAINTS AND RULES SISCOG systems address in an integrated way the optimisation of resources taking into account, besides all constraints and rules and the company s strategies, the main conflicting forces in the creation of a plan: productivity, robustness, and satisfaction.

6 Clients Danish Railways Dutch Railways Norwegian State Railways Finnish Railways Portuguese Railways Suburban Trains of Copenhagen West Anglia Great Northern Railway The project was concluded at our entire satisfaction with all details and budget foreseen. Also the Service Level Agreement is good. SISCOG is always willing to help, finding the right solutions. In case of problems, SISCOG solves them always with a very fast response. The knowledge about personnel planning for our railway company is on a very high level. H.J. van Straaten, Functional Manager CREWS, NS Reizigers The system is used in production since [ ] SISCOG has proven to be a reliable partner in the development and maintenance [ ] The system can adapt to changes in the environment very quickly and cost-efficient. Deliveries of new versions are on time and of good quality. [ ] The end users (planners) really appreciate the system. We reduced the number of planners significantly. Next to that we were able to save millions of Euros by making more efficient schedules. Wim Fabries, Head of Logistics Department, NS Reizigers [CREWS] forced an uniform way of performing the planning process [and to] a common interpretation and understanding of the different rules and regulations. Jan Oskar Kalland, System Administrator, NSB Lisbon Metro London Underground Portuguese National Lease for Motorway Concession SISCOG is a pleasant and reliable software company and we have been using software from SISCOG since We find the software functionality matches closely to our business process requirements and has proved useful since the software has been in production use. Jan Harald Dammen, IT Manager, NSB SISCOG staff has always been committed and, when necessary, delivered efforts beyond what can be expected, and the cooperation between SISCOG team and S-tog s project team is fully satisfactory. Stig Nilsson, Project Manager, S-tog Campo Grande, 378, 3º Tel Lisboa Fax Portugal info@siscog.pt OPTIMISING THE RESOURCES OF THE WORLD We are and our users are satisfied for the features of the system. They have found new possibilities, which they were not aware of before this project and before using the system. We are satisfied as a company that we have implemented and taken in use parts of the system. They have replaced our way of working and paper and pen. [ ] People are ready to do their best from both sides. They have done their job eagerly and sparing no pains. Raimo Siivonen, Project Manager, VR Easy to use, simple to learn, visual Kari Sorvalli, Planner, VR UNIÃO EUROPEIA Fundo Europeu de Desenvolvimento Regional