RABQSA Certified AS9100 Aerospace Quality Management System Lead Auditor Course. Note: 5 minute breaks every 1 1½ hours

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1 Day 1 8:00 a.m. Administration and Introduction - Icebreaker Exercise Module 1: Management System Auditor Certification Module 2: Quality Management Systems - Overview Module 15: Requirements for Certification/Registration of AQMS (AS9104 trilogy-as9014) Module 3: Aerospace Quality Management System (AQMS) Requirements - Pre-Course Questionnaire Review - AS9100 Criteria - Workshop 1 - Understanding the Quality Management Principles 12:45 p.m. Module 3: AQMS Requirements (cont d) - AS9100 Criteria - Workshop 2 Audit Situations 7:00 p.m. Review and Questions Close of class for the day Homework: As assigned by the instructor Complete Supplementary Study Questions for Day 1. Reading Documented Systems, Planning, Checklists, Opening Meetings Agenda.doc p1

2 Day 2 Module 4: Documented Quality Management Systems - Workshop 3 Identifying Documentation Needs - Workshop 4 Introduction to AeroGlobal Inc. - Workshop 5 Systems Document Review Module 5: Audit Basics - Overview - Workshop 6 ISO19011 Terms and Conditions Module 6: Managing an Audit Program - Workshop 7 Managing an Audit Program Module 7: Audit Planning - Workshop 8 Audit Conventions 12:45 p.m. Module 7: Audit Planning (cont d) - Workshop 9 Selecting the Audit Team - Workshop 10 Planning the AeroGlobal Audit Module 8: Audit Guidance Tools - Workshop 11 Checklist for AeroGlobal Module 9 : Opening Meetings - Workshop 12 Conducting an Opening Meeting Review and Questions Homework: Watch a TV interview and critique the host/interviewer on his/her style. Take notes for class discussion. Complete Supplementary Study Questions for Day 2. Reading Auditing Techniques, Nonconformity Writing Agenda.doc p2

3 Day 3 - TV interview Module 10: Auditing Activity - Workshop 13 Managing the Audit Team - Workshop 14 Listening Skills - Workshop 15 Interviewing Techniques Introduction to Case Study 1 Case Study 1 Performance and Feedback 12:45 p.m. Case Study 1 Feedback continued (if necessary) Introduction to Case Study 2 - Team preparation of questions & audit Case Study 2 Feedback Module 11 : Nonconformity Writing - Workshop 16 Nonconformity Writing Review and Questions Homework: Complete Supplementary Study Questions for Day 3. Approximately 1 hour Reading Closing Meeting, Follow-Up and Corrective Action Agenda.doc p3

4 Day 4 Module 16: Introduction to FAA Requirements and Government Procurement Demonstration of Using the FAA Website (if internet access is available) Demonstration of Using the Oasis Database (if internet access is available) Module 12 Closing Meeting Workshop 17 Closing Meeting 12:45 p.m. Module 13: Corrective, Preventive Actions and Follow Up - Workshop 18 Corrective Action Module 14: Aerospace Audit Reporting (Using AS9101) - Workshop 19 Audit Report Review and questions 6:30 Homework: Write an Audit Report for submission and discussion tomorrow morning. Complete Supplementary Study Questions for Day Agenda.doc p4

5 Day 5 Course Review Administration and Introduction of Examination 10:00 a.m. Written Examination 12:00 p.m. Close of Course Agenda.doc p5

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