RABQSA Certified AS9110 Aerospace Quality Management System Lead Auditor
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- Bertram Dawson
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1 AGENDA Day 1 8:00 a.m. Administration and Introduction - Icebreaker Exercise Module 1: Management System Auditor Certification Module 2: Quality Management Systems - Overview Module 15: Requirements for Certification/Registration of AQMS Participants (AS9104 trilogy-as9014) Demonstration of Using the Oasis Database (if Internet access is available) Module 3: Aerospace Quality Management Systems (AQMS) Requirements - AS9110 Criteria and Requirements - Workshop 1 Understanding the Quality Management Principles 12:45 p.m. Module 3: AQMS Requirements continued - AS9110 Criteria and Requirements - Workshop 2 Audit Situations 7:00 p.m. Close of class for the day Note: Two ten minutes breaks in the morning and two in the afternoon Reading: Documented Systems, Planning, Checklists Agenda.doc p1
2 Day 2 Module 4: Documented Quality Management Systems - Workshop 3 Identifying Documentation Needs - Workshop 4 Introduction to AeroGlobal Hydraulics Inc. - Workshop 5 Systems Document Review Module 5: Audit Basics Overview - Workshop 6 ISO Terms and Conditions Module 6: Managing an Audit Program - Workshop 7 Managing an Audit Program Module 7: Audit Planning - Workshop 8 Audit Conventions 12:45 p.m. Module 7: Audit Planning continued - Workshop 9 Selecting the Audit Team - Workshop 10 Planning the AeroGlobal Hydraulics Audit Module 8: Audit Guidance Tools - Workshop 11 Checklist for AeroGlobal Hydraulics Homework: Watch a TV interview and critique the host/interviewer on his/her style. Take notes for class discussion. Reading: Opening Meetings, Auditing Techniques Agenda.doc p2
3 Day 3 Module 9: Opening Meetings - Workshop 12 Conducting an Opening Meeting Module 10: Auditing Activity - Workshop 13 Managing the Audit Team - Workshop 14 Listening Skills - Workshop 15 Interviewing Skills TV Interview Introduction to Case Study 1 Case Study 1 Performance and Feedback 12:45 p.m. Case Study 1 Feedback continued, if necessary Introduction to Case Study 2 - Team preparation of questions and audit Case Study 2 Feedback Reading Nonconformity Writing, Closing Meeting, Follow-Up and Corrective Action Agenda.doc p3
4 Day 4 Module 11: Nonconformity Writing - Workshop 16 Nonconformity Writing Module 12 Closing Meeting - Workshop 17 Closing Meeting 12:45 p.m. Module 13 Corrective, Preventive Actions and Follow-Up - Workshop 18 Corrective Action Module 14: Aerospace Audit Reporting (using AS9111) - Workshop 19 Audit Report 6:30 Homework: Complete Workshop 19 Write an Audit Report for submission and discussion tomorrow morning Agenda.doc p4
5 Day 5 Module 16: Introduction to FAA Requirements and Government Procurement Demonstration of using the FAA Website (if Internet access is available) Course Review Administration and Introduction of Examination 10:00 a.m. Written Examination 12:00 p.m. Close of course Note: One ten minute break prior to the examination Agenda.doc p5
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