ISO 9001:2015 Management System Training ISO 9001:2015 QMS Lead Auditor

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1 ISO 9001:2015 Management System Training ISO 9001:2015 QMS Lead Auditor Cavendish Scott, Inc. 984 S. Vine St. Denver, CO Tel

2 Course Description This is the formal 5 day ISO 9001:2015 QMS Lead Auditor training course certified by the IRCA (International Register Certified Auditors) and recognized widely by auditor registration organizations worldwide. It is the first step to professional status sought by third party professional auditing and it is the content needed by all quality management system teams to understand what they have to do. This is the most comprehensive and intensive learning environment available to fully prepare you for your own ISO management system program. This course is fully compliant with the ISO 9001:2015 requirements and expectations and covers techniques and skills for auditing leadership and management, strategic issues, context, risk, opportunity, knowledge, etc. This is the course that professional auditors will take so if you want to know what they are going to expect of you this is the course for you. Benefits Gives you an in-depth knowledge of the requirements of ISO 9001:2015 so you will be better able to develop, implement, maintain and audit your own management system - makes your ISO 9001:2015 management system program so much easier to implement and maintain. Brings ISO skills in-house to better handle certification body auditors. Formal recognition of the highest auditor qualification improves your professional status. Demonstrates organizational commitment to your management system, especially to certification bodies. Activity based training allows better understanding and better prepares you for auditing management systems and dealing with your registrars auditors. Substantial group exercises to keep the learning lively and effective. Interaction and exchange of ideas with professionals from other organizations, with different experiences and areas of expertise to enhance your own understanding. Understanding of the new requirements and the way they are audited allows for planning the transition of your own ISO 9001 QMS. Course Objectives Understand the context of the new standard, the changes to requirements, and the major expectations it brings to your QMS. Review requirements in the context of auditing skills and activities to ensure understanding and proficiency with new and different auditing techniques. Ensure knowledgeable and skilled auditors capable of understanding the ISO 9001:2015 requirements expectations and new QMS structure and capable of new auditing techniques to be able to effectively audit to the requirements of the new standard.

3 Audience Quality Management System Leaders Managers, Supervisors, Management Representatives Quality Management System Specialists Auditors, Project Leaders, Implementation Leaders Professional auditors Certification body personnel, lead auditors and team members Course Presentation The course is significantly activity based and includes frequent practical exercises, group-work, and role-playing to maximize the understanding and attention span. Discussions are facilitated at a mature and respectful level. This interactive learning environment is designed to help you undertake professional audits and provide you with practical skills to add value to your ISO program. Instructors This course is taught by experienced instructors who are currently working in the development, implementation and auditing of management systems. All instructors are professional registered and certified ISO auditors and have practical, real life experience with the application and interpretation of ISO to help you with specific questions and problems. These instructors have experienced thousdands of good and bad management systems and can communicate practical solutions and best practices Course Content Introductions Preparation exercises Understanding the structure of the QMS and the process approach expected by the ISO 9001:2015 standard Understanding the expectations of the new standard (leadership, process approach, risk based thinking, Planning and managing ISO audits (ISO 19011) Scope and applicability (exclusions) Audit Planning and Preparation Effective Audit technique (with particular emphasis on techniques needed to audit ISO 9001:2015 Document Reviews Developing and using audit checklists. Realistic role playing exercises incorporating the use of electronic records Generating meaningful audit and nonconformance reports Practical corrective actions

4 Schedule and Hours This course runs from 8am 5pm over 5 days with an hour for lunch and periodic short breaks. The Friday includes a 2 hour examination and can finish early depending on progress during the week. Pre Course Knowledge It is expected that attendees will be familiar with the concepts of QMS and the process approach, Also that they will have read and be acquainted with the ISO 9001:2015 standard. Preparation materials can be provided. Certificates Certificates will be provided to all attendees.

5 In-House Presentation In practice it is impossible to take all of your organization s management out for training. By bringing the course in house to your organization, training fees are minimized, your expenses for sending personnel to public training are non-existent and management can make it! We also customize the training for you in your current situation. We use examples of your documentation for examples and exercises, we discuss your scenarios and identify best practices and solutions appropriate to you. This is an excellent approach that will provide better, less expensive training and more specific benefits directly to your organization and your ISO program. Course Hosting (not available for all courses) If attendees from other companies are allowed in your organization, then hosting a course can be even more cost effective. We discount your course fees for every additional attendee that you allow us to place in the course you are hosting. If you find potential attendees (e.g., among your supplier base) then we will give you an even bigger discount. We ll handle all the administration and even help you offer the course (at discounted rates) to your suppliers. We understand that not only is ISO important to your organization, but this is a great opportunity to get more involved with your suppliers about a subject that is likely to benefit you both in the long run. Course Administration and Pricing Please with any questions and to confirm current pricing information. Course size and availability may be restricted so contact us now to guarantee your course and place. Fees: $ Continental breakfast, lunch and daily refreshments are included. Fees do not include accommodation or travel costs. Preferential accommodation rates are often available. Successful completion of this course (17083), certificated by the IRCA registration governing board, satisfies the formal training requirements for individuals seeking registration under the IRCA Auditor Registration Schemes. Certificates of successful completion may be used for registered auditor applications for three years from the last day of the course. Cavendish Scott, Inc. 984 S. Vine St. Denver, CO Tel

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