ISO Laboratory Quality Management. ISO Course Descriptions.

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1 ISO Laboratory Quality Management ISO Course Descriptions - Fundamentals Course Pg.2 - Documentation & Implementation Course Pg.3 - Auditor Course Pg.4 - Lead Auditor Course Pg.5 - Other Standards and Courses Pg.6 1

2 Fundamentals of ISO Anyone interested in understanding the purpose and requirements of ISO for Laboratory Quality Management and how to the apply the standard in order to improve Laboratory performance and Customer Satisfaction. Interpreting the ISO requirements Laboratory Accreditation Applying ISO to ensure accurate laboratory results Course designed by experts that participate in the development of ISO Management System Standards Understand the purpose of a Quality Management System Learn how to interpret the ISO Requirements Learn how to apply ISO to improve Laboratory performance Includes practical workshops that help students achieve the Learning Objectives. 8 Hours Obtain the ISO Documentation, Auditor &/or Lead Auditor certificates by attending additional days of lectures & workshops during the same week. Contact your local QSI Representative for schedules & fees.

3 ISO Documentation & Implementation Anyone interested in understanding the purpose and requirements of ISO for Laboratory Quality Management and how to the develop the documentation needed to implement the Standard. Interpreting the ISO requirements Laboratory Accreditation Management System Documentation Developing Process Maps, Policies & Procedures Developing the ISO Implementation Plan Understand the purpose of a Quality Management System Know what to document and how to document it Learn how to implement ISO in an effective and efficient manner Includes several practical workshops that help students achieve the Learning Objectives. 16 Hours Obtain the ISO Auditor or Lead Auditor certificate by attending additional days of lectures and workshops during the same week. Contact your local QSI Representative for exact schedules and fees.

4 ISO Auditor (Internal and External) Anyone interested in understanding the ISO guidelines and corresponding techniques for conducting Management System Audits (Evaluations) to determine conformance with ISO requirements. RECOGNIZED BY Interpreting the ISO requirements Fundamentals of Auditing (ISO 19011) Auditor (Evaluator) Responsibilities Audit Preparation Audit Investigation - Case Study Classification and Documentation of Audit Findings Writing the Audit Summary Understand the purpose and intent of the ISO Standard Learn how to conduct ISO internal & external audits following ISO guidelines Learn how to conduct audit interviews Learn how to effectively communicate and report the audit results Includes case study materials and several workshops that will help students achieve the Learning Objectives. 24 Hours Obtain the ISO Documentation & Implementation and/or Lead Auditor certificates by completing additional workshop hours during the same week. Contact your local QSI Representative for schedule & fees.

5 ISO Lead Auditor (Internal and External) All those responsible for Audit Program Management, ISO Management Representatives, ISO Coordinators, Consultants and anyone interested in learning the ISO guidelines for managing Internal and External Audit (Evaluator) teams, as well as the techniques for determining if a Management System conforms to the requirements of ISO RECOGNIZED BY Interpreting the ISO Requirements Management System Documentation Audit Planning and Preparation Audit Program Administration Audit Investigation - (Case Study Simulation) Classification and Documentation of Audit Findings Writing the Audit Summary and the Final Audit Report Audit Follow: Corrective/Preventive Action Close-Out Techniques Learn how to correctly interpret the ISO requirements - including gray areas Understand how to plan, prepare, conduct and report the results of the audit Learn how to lead teams of Internal and External Auditors (Evaluators) Understand the international schemes for Laboratory Accreditation Includes case study materials and several workshops that will help students achieve the Learning Objectives. 40 Hours Obtain the ISO Documentation & Implementation certificate by completing 4 additional workshop hours during the same week. Contact your local QSI Representative for exact schedule and fees.

6 Course Series: International Management System Standards Laboratory Quality Management ISO ISO Laboratory Quality Management Environmental Management ISO Food Safety Management OHSAS ISO Occupational Health & Safety Management Information Security Management ISO Laboratory Laboratory Quality Management ISO Information Security Management Courses Offered 1. Fundamentals Course (8 hrs) LEARNING OBJECTIVES 2. Documentation & Implementation (16 hrs) 3. Auditor (24 hrs) 5. Auditor + Documentation (28 hrs) 4. Lead Auditor (40 hrs) 6. Lead Auditor + Documentation (44 hrs) A Modular Training Solution QSI s flexible building block approach allows you to optimize your training budget while obtaining the tools for addressing multiple training needs. Our courses are designed by experts that participate in the development of ISO Management System Standards.

To develop the knowledge and skills required to conduct an effective audit of a company s Quality Management System (QMS) to ISO 9001:2015.

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