The Advantages Of A Partner Nordic IT Group EVRY

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1 System and Network Monitoring Hardware, OS SAN, LAN Virtualization Basic services InfoPulse A part of the Partner Nordic IT group EVRY

2 Company brief BMS Consulting is established as IT system integrator since 1997 Leading positons in Eastern Europe country Product portfolio IT Security Clouds, Migration and IT Support Business software development Internal processes are certified according to the quality requirements of ISO 9001 international standard 60+ technology partners around the world Our honorable clients: 80+ certified engineers and consultants 500+ projects in government, industry, banking and telecom sectors InfoPulse A part of the Partner Nordic IT group EVRY

3 200+ Employees 60+ Vendors InfoPulse A part of thepartner Nordic IT group EVRY

4 System and Network Monitoring Brif description Monitoring solution is designed for early problems detection in the various components of the system and identify bottlenecks that limit the availability and performance. Solution allows to make decisions about changes increasing or decreasing capacity, modifications, adding or removing elements of the infrastructure, as well as monitor the effectiveness of the implementation of changes. Main features Monitoring and reporting of failures Infrastructure Capacity Planning (Release / necessary resources) Automation of routine (performed regularly) tasks Finding bottlenecks in infrastructure components and their interaction Performance and state monitoring Historical data for analyze Providing SLA information Health Drill Down Agent and agentless monitoring Who will need it For all companies whose business depends on the uninterrupted operation of IT, and failures in the IT infrastructure are fraught with the loss of reputation and customers (banks, communications, insurance companies, enterprises sector)

5 Solution concept Why Proper organization of monitoring processes, applications, services and IT infrastructure allows for increased availability of critical applications and their components, to provide IT professionals and IT managers of operational information about error conditions and location of the problem, speed up diagnosis of incidents, freeing up resources for highly qualified professionals development objectives by automating and shifting the operational control of the operator. Background Users are complaints about permanent service inoperable, but your IT department and system administrators have reported that all systems are working properly IT services are not running, as part of the infrastructure, providing services seem workable Unacceptably large time spent on diagnosis and repair. Administrators do not have time to explore information in the log files There have long service downtime caused by the complexity localization of problems

6 Solution concept Monitoring objects Hardware OS (Windows, Linux, Unix) LAN devices SAN devices Virtualization (VMWare, Hyper V) Active directory Database (SQL, Oracle, Sybase, Siebel, DB2) Exchange Other Services Pilot project implementation Preparation product and hardware specifications Conducting consulting application architectures and the requirements for monitoring system Design monitoring systems Implementation monitoring systems Technical support and maintenance monitoring systems (optional) Advice on the use monitoring systems after implementation (optional) Delivery hardware and software platforms for the system (optional) Used monitoring system Dell Foglight: On premises Azure as IaaS service Amazon as IaaS service Microsoft System Center Operations Manager: On premises Azure as IaaS service Amazon as IaaS service

7 System and Network Monitoring Value Project Results Reducing the number of accidents occurring due to the transition from reactive problem solving to prevent them by proactive monitoring Reducing the time of failure detection Reduced recovery time IT services through early warning systems and automatic rules to respond to an incident Rapid provision of information on the status of components, systems and services Consolidating all the information coming from the various objects in a single console On line assessment of the level of compliance to internal and external level agreements service availability (SLA) On line detection of bottlenecks in the IT infrastructure, affecting service availability and system performance Benefits The company receives the following benefits: Track availability of service and modules. Compliance with internal and external level agreements service availability (SLA) Identify bottlenecks affecting the availability and performance Monitoring and reporting of failures Additional benefits: The decision on the need for change (increase / decrease capacity, modification / adding / removing elements). Monitoring the effectiveness of the implementation of changes. Infrastructure Capacity Planning (Release / necessary resources). Proactive warning faults in the IT infrastructure. Increased efficiency of IT services company Pricing Up to 5 systems 5000 * From 6 to 10 systems 7000 * From 11 to * The price is calculated based on the following parameters: Сomplexity of solution Number of systems InfoPulse Partner A part of the Nordic IT group EVRY Number of custom parameters for monitoring *Without licenses and taxes

8 Implementation monitoring systems and services to the State Employment Service based on SCOM 2012 R2 About customer State Employment Service a centralized system of state institutions, which tasks are providing complex issues related to the regulation of employment, professional orientations, social support temporarily unemployed citizens Problem solved IT departments and technical support needed information about the state of components, systems and services, applications (operating systems, equipment HP, basic infrastructure services, databases Oracle, mail system Exchange, Backup System HP Data Protector, data storage systems Hitachi) for operational solve possible problems. Our solution BMS Consulting Engineers performed an audit, setting up monitoring systems to determine the problem and bottlenecks for a timely response to emerging incidents Used the following components: Basic Management Packs with correlations Custom Management Packs Dashboards Reports Notification

9 Project monitoring system to the Sberbank Rossii About customer Sberbank Rossii is a shareholder owned bank with the Russian government in the majority, headquartered in Moscow. As of 2012 it was the largest bank in Russia and Eastern Europe, and the third largest in Europe Problem solved Our solution Increased capacity and improved fault tolerance monitoring Support new monitoring and reporting scenarios Given opportunity to track trends / changes Provided software and hardware failures correlation Provided reporting functionality of new systems Updated to the current monitoring system version MS SCOM 2007 R2 to version MS SC 2012 OM and performed monitoring system empowerment, through the development and installing additional management packages; integration with Oracle Enterprise Manager Operation console TCP 5724 SCOM (MS,OC) TCP 1433 SCOMDB (OD,DW,RP) Operational Database Data Warehouse Database UDP 161,162 TCP 5723 Virtualization Platform VMWare Monitoring objexts MS Management Server OC Operations Console OD Operational Database DW Data Warehouse Database RP Operations Manager Reporting

10 Building IT Infrastructure to the State Savings Bank of Ukraine About customer The State Savings Bank of Ukraine is one of the largest financial institutions of Ukraine. It has over 4500 branches throughout the country which carry out various functions, such as the disbursement of pensions, social aid, processing of utility payments and other banking transactions. Oschadbank is the only Ukrainian bank whose clients demand deposits are fully guaranteed by state law Problem solved Providing the tools to determine the state of basic services that host critical banking applications, the implementation of proactive monitoring, tracking changes in the behavior of systems Our solution BMS Consulting Engineers audited current needs and implemented: Monitoring and control of all basic IT services infrastructure (AD, DNS, DHCP, FS, Exchange, Lync, Hyper V, SCVMM, SCO, SCDPM, KMS, RDS, UAG, WSUS, RMS, CA) Reporting on capacity and virtualization platforms utilization Built a health model service Provided single console for administrators and system operators Provided centralized dashboard for distributed services

11 Our competences and experience Our team "BMS Consulting" specializes in the development and implementation of projects construction of IT infrastructure monitoring and management of your IT environment, implementation of the decisions to implement and expand the application systems, focusing its activities on the corporate market segment. Our team consists of Microsoft certified specialists with over 7 years of experience of providing system solutions. During collaboration with Microsoft, we managed to achieve highest rank of partnership at such competences as: Gold Collaboration and Content (first competence in Ukraine),Gold Communications, Gold Messaging and many other Our experience For last 7years: 22 projects of IT infrastructure monitoring in banks, government agencies, telecom sector and the industrial sector BMS strengths We deliver high quality and always in time Certified specialists English level Upper Intermediate Real experience in real projects varying complexity International projects experience Developed and ready to use various automation and InfoPulse Partner A optimization part of the toolsnordic IT group EVRY Ready to long term collaboration

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