BizTalk Integration Services

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1 BizTalk Integration Services

2 What is integration? Your internal and external customers all expect integrations to make boundaries between systems disappear, in order to provide smooth and immediate access to information, regardless of where its origin lies in your portfolio of enterprise applications. At the same time, frequent changes demand that the systems evolve with the business needs. In addition to this, you have to make sure that the data is secure and that only authorized people get access to business information. The IT departments face expectations and demands that the integrations of IT systems are implemented in a cost effective way, not only in the development phase but also during the operational phase. Change has to be handled effectively with minimal impact on affected systems and their users. Microsoft BizTalk is a platform that solves these challenges. It is the most commonly used integration platform in the world with out of the box support for over thirty protocols. BizTalk is based on.net and uses familiar tools like Visual Studio and SQL Server. Because of this, it is easy to get started with compared to many other integration platforms. BizTalk at Bouvet Bouvet offers one of the broadest ranges of BizTalk services in Scandinavia, and we are partners for clients within oil/gas, energy supply, health, retail and the public sector. Our services include: Operation Development Architecture Advisory services Helpdesk Health Check Integration is often highly business critical and BizTalk systems must always be secure, highly available and provide optimal performance. Downtime can often be costly for the business as it will affect many connected systems. The BizTalk platform is a living environment and normally in constant change. New applications are installed, the configuration changes during maintenance, the load pattern changes, and errors may occur. It is therefore considered to be good practice to do a health check of the BizTalk environment once a year. Bouvet has developed a structured state-of-the-art health check that will analyse every aspect of the BizTalk environment. A report is created based on the findings and includes recommendations on how to resolve the issues in the best possible way. KEY POINTS COVERD IN THE HEALTH CHECK ARE: Review the BizTalk installation Review the BizTalk configuration Review business critical application Review disaster recovery plan Review all internal framework for BizTalk Identify potential problems current and for proactivity Identify any abnormalities with the BizTalk environment Teach best practices Review hardware and software Health check BizTalk courses These services are delivered to many countries in Europe. Our consultants are highly skilled and certified Microsoft Certified Technology Specialists for BizTalk Server. In this flyer you can read more about the BizTalk-services offered by Bouvet.

3 Monitoring Constant monitoring of the BizTalk environment is very important. Data flowing through the environment is often very business critical and stopped or failed messages need to be handled as soon as possible. Consistently monitoring your systems can also reduce your costs and positively impact your business deliveries. You will gain better insight into how your applications and services are performing and how you can better manage your IT resources, including staff, hardware and software. A monitoring system will also free up resources in the IT department, allowing it to focus on tasks that provide more value to the business than attending to whether an application or service is down. Because of this, the business can streamline the operations and hiring strategies. Bouvet offers two leading monitoring systems. BizTalk360: BizTalk360 is the most specialized BizTalk Server monitoring software on the market today, and is an all-in-one monitoring solution that supplements the built in tools in BizTalk. BizTalk360 also frees up load on the servers, as the users do not need to access live servers via RDP, instead it allows access to only the required logs. BizTalk360 also keeps an audit history of who did what in the environment. Bouvet has a close relationship with BizTalk360 and has the distribution rights of BizTalk 360 in Norway. Microsoft System Center Operations Manager (SCOM): Microsoft System Center is a comprehensive IT infrastructure, virtualization, and cloud management platform. With System Center, you can more easily and efficiently manage your applications and services across multiple hypervisors as well as across public, hosted, and private cloud infrastructures to deliver flexible and cost-effective IT services for your business. SCOM is a large and complex product, and it is not designed to only monitor BizTalk. It can monitor a wide range of servers and applications within the Microsoft platform. Courses Bouvet has facilities which are specifically designed for providing IT courses. Bouvet hosts several courses related to BizTalk every year and also provides on-site training all over the world. Most of these BizTalk courses are held by our partner Quicklearn. Experience has shown that Quicklearn s BizTalk courses provide the participants with a solid background for becoming good BizTalk developers or administrators. These courses are also recommended by Microsoft. Competence is very important for Bouvet and we encourage all of our consultants to take this set of BizTalk courses as they gain more experience and understanding of how BizTalk works. Bouvet has also developed a 3 day BizTalk Administrator DeepDive course that builds on the standard BizTalk for Administrators course. Courses that we offer. BizTalk Developer Immersion BizTalk for Administrators BizTalk Developer DeepDive BizTalk Administrator DeepDive

4 Partnership with Bouvet Integration Competency Center Bouvet ICCs allow companies to Minimize costs and hiring when using BizTalk Decrease duplication of integration related effort across the enterprise Bouvet has its own Integration Competency Center (ICC). A partnership with this center will ensure that you have access to one of the largest BizTalk teams in Scandinavia. Our top team of BizTalk developers and administrators will ensure that you get the most cost effective and time saving support. The Bouvet ICC team can take full responsibility of your BizTalk environment, both development and operation. The Integration Competency Center has tools that can remotely monitor your BizTalk environment and detect irregularities. Each client is given their own system responsible within the ICC team to ensure that all requests and incidents are handled and given the right support as agreed in SLAs. In addition, several experts within development, architecture and operation will know your system. This implies that we can provide high availability and top quality support to all of our clients. We see it as very important to provide our clients with the best and most efficient solutions that are proactive, stable and cost effective. Continuously enhancing our competence is one of the key focus areas of our Integration Competency Center. In addition to our BizTalk integration services, we also offer integration services within SQL Server Integration Services (SSIS). SSIS has different strengths than BizTalk and is in many cases the preferred choice. Other integration platforms like Oracle Fusion, Talend, Sesam. etc. can be delivered on demand. Optimize limited company resources Increase monitoring and proactivity Get access to statistics on the health of the environment Reduce project delivery times, development and maintenance Improve return of investment through creation and reuse of enterprise assets How to get started Build on past successes instead of reinventing the wheel Lower total cost of ownership by outsourcing support and development Get 24/7 On-duty-call support if requested Quickly scale services required to meet fast changing business requirements If the clients are already running BizTalk, we start the partnership by doing a pre-study of their environment. The next step is to analyze requirements and establish a service level agreement (SLA). Finally a transition phase is conducted in order to complete the handover to our Integration Competence Center.

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