Business Alliance B.A.A.E.R. Managed services

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1 Business Alliance B.A.A.E.R. Managed services XII.2014 Belgium Francois Van Leuven Chief Executive Manager (CEM)

2 Table of Contents Managed Services - Data center partnership - Middleware services - Applications management - Data base management - CISCO network services

3 Get in touch with a single point of contact! B.A.A.E.R. Bulgaria can provide a complete service for any client: Professionally, securely and efficiently we will take care of your: - hardware; - operating system; - databases; - application software; - networks; - and information security. And we will make sure that you get the best possible configuration and maintenance plan at a lower cost than now. B.A.A.E.R. will be your Single Point Of Contact (SPOC) at no extra cost! We have integrated all these services coordination!

4 We DO care about the security of your data! - A member of our team is specialist, certified as lead auditor for ISO 27001:2013 Information Security Management. - With his help and with the active support of B.A.A.E.R. Ltd. management, our company is in the process of certification to ISO 27001:2013 Information Security Management standard. - Using our fully managed IT services, you can be sure that our infrastructure is entirely protected, our communications are fully encrypted, and the security of the information is at the highest level! So you can leave your whole IT business to us!

5 Data center partnership Our partner Data center is one of the most reliable in Bulgaria. Their building and infrastructure meet all the requirements for: - high availability; - disaster recovery; - security; - connectivity with local and major international providers. The services B.A.A.E.R. Bulgaria offer through our Data center partner are:

6 Data center partnership 1. Collocation: - From 1U to full 42U server racks with measurement of the power consumption individually for each RACK! - Collocation service connectivity via Data center s autonomous system or connectivity from vendor of choice. 2. Dedicated Servers and hardware and storage (HW) equipment. - Hire of any kind of physical infrastructure: from single HW server to large and enterprise HW configurations - servers, storages, routers, switches, etc. - The client can rent all the software for the physical infrastructure on a flat monthly rate through a Microsoft Services Provider License Agreement (SPLA) availability. - Fully managed services our Data center partner is responsible for HW maintenance and support.

7 Data center partnership 3. Complete CLOUD Services Infrastructure as a service (IaaS) and Software as a service (SaaS): - Own cloud infrastructure platform based on VMware; - High Availability is included in the service no need for backup server as in HW architecture; - 24/7 maintenance support with % service-level agreement (SLA); - Flexibility easily upgradeable resources, meeting current business and IT demands with no risk of under- and overestimation of project IT resources.

8 "The Future of Datacenters" As by the last generation HP ProliatantGen9 servers and Converged Storage New generation servers will be: - RAM/flash memory up to 280 GB - CPUs with improved heat resistance - 4X compute capacity with lower total cost of ownership (TCO), maximizing data center capabilities at the lowest cost of service; - 66X faster service delivery with simple automation, saving admin time and reducing errors from manual steps; - 4X faster workload performance to transform the business, growing revenue, margin, and share; Converged Storage is already expressed in petabytes (= GB) and exabytes (= GB), no longer terabytes (=1000 GB): - It takes less space than classic storage area network(san); - New Datacenters will be able to store much more data in same sized room and consume significantly less energy as cooling will become less necessary. - And we are not talking in 10 years time, but even next year it will be happening!

9 Middleware services Full range of Middleware services for commercial Application Servers domains like: - WebSphere by IBM, - Weblogic by Oracle, - GlassFish by Sun Microsystems (Oracle) to open-source containers like: - JBoss by Red Hat. - Tomcat by Apache Software Foundation, - etc. For all of them we provide the following Java Enterprise solutions:

10 Middleware services 1. 24/7 Java Enterprise Application support - Full time Application Support (24 hours/daily - 365/yearly); - Fast resolution of any server related software issues; - Expertise on troubleshooting Java Application Servers; - Management of High Availability Cluster Environments; - PKI (Public Key Infrastructure) and Trusted Certificates Management implementation of SSL certificates on Java environment; - Deployment of new application releases; - Pro-active monitoring of server infrastructure.

11 Middleware services 2. Design, Architecture and Implementation of Java Application Infrastructure - Build of High Level Infrastructure Designs for Java Enterprise Application Hosting Environments; - Configuration of JDBC Data Sources, GridLink, JMS Services; - High Availability Environments Clusters; - PKI (Public key infrastructure) Configuration SSL Security. 3. Creation of Disaster Recovery Scenario Plans - Build, test and implement possible Disaster Recovery Scenarios Plans for High Availability Java Enterprise Environments; - Periodic testing of Disaster Recovery Sites to prove functionality.

12 Middleware services 4. Migration of Java Enterprise Applications - Migration of Java Applications from legacy old infrastructures to Cloud optimized and low cost environments; - Migration of Java Applications from Commercial Application Servers domains (Websphere/Weblogic) to open-source containers (ex. Tomcat); - Migration Planning and Assessment; - Project Management; - Proof of Concept upon request we provide sandbox environment, so that the customer can see a demonstration that the solution really works and test it.

13 Middleware services 5. High Availability Web Services - Sizing and Troubleshooting large distributed Java Applications within complex Web Services Infrastructure; - Planning, Build and Implement High Availability Systems (Clustering, Grid); - Converting your current setup to High Availability system.

14 Applications Management There is no need to worry about your various applications! We can take care of: - deployment; - verification; - validation. When the applications are functional we can take care of: - maintenance: for example finding and fixing application problems; - reducing their downtime; - gaining visibility of your key performance indicators by implementation of monitoring tools. Especially for your Databases we use tools from Oracle or Global tools to monitor your system and database from our partner Data center.

15 Other Data base management We can deploy, set and support for you non Oracle databases like: - MySQL one of the most used open-source relational database management system (RDBMS). - Microsoft SQL Server - the relational database management system developed by Microsoft. - PostgreSQL - the free and open source objectrelational cross-platform database management system (ORDBMS),

16 Design, Implementation and Support of CISCO network services 1. CISCO datacenter: - Complete management of CISCO data centers with hardware configurations: Nexus 2000, Nexus 5000 and Nexus 7000; - Hardware support and configuration of the new CISCO OS NX-OS; - Consulting and construction of new generation networks; - Integration with existing client s server configurations.

17 Design, Implementation and Support of CISCO network services 2. CISCO networks: - Configuration, administration and management of networks with CISCO Layer 2 (switches) and Layer 3 (routers) devices. - Networks encryption and providing of the highest class network security. 3. After installation support: - 24/7 proactive monitoring of your entire network and timely troubleshooting; - Coordinated and always in favor of the customer SLAs; - On-site support - if necessary, our specialist will come in your office to maintain any issue with your network and its security.

18 Conclusions: B.A.A.E.R. can be your Single Point Of Contact (SPOC) for all our Managed Services - Data center - CISCO network services - Data base management - Middleware services - Applications management

19 We hope we have been helpful. Thank you! QUESTIONS?

20 Business Alliance contacts: B.А.А.Е.R. Ltd. ACATS BVBA. BААЕR Russia Ltd. Address: 53 Graf Ignatiev Str. entr. G, fl. 1, ap. 60; 1142 Sofia, Bulgaria Address: Uitbreidingstraat 84, fl. 3, 2600 Antwerpen, Belgium Address: Ul. Novy Arbat, 15, room 19, Moscow Russia Tel.: (+359 2) / Mobile: URL: Tel./Fax: Mobile: Skype: acatsbvba URL: Tel.: URL:

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